Lead - Warehouse

JD | Lead – Warehouse | Swiggy Assure | Bangalore

Ways Of Working – Mandate 3

About Swiggy Assure

Roles & Responsibilities

• Manage large, big-box, technologically advanced, high-end warehouse operations .
• Drive SOP, KPI creation and benchmarking for warehousing operations .
• Collaborate closely with cross-functional teams to meet overall business objectives.
• Ensure warehouse efficiencies, SLA adherence, FEFO & FIFO management .
• Own mid-mile logistics and distribution across network nodes.
• Plan and execute reverse logistics effectively.
• Identify root causes of inventory deviations through cause-and-effect analysis and implement corrective actions.
• Drive productivity, automation adoption and cost optimization across warehousing.
• Coordinate with Dark Store Operations for seamless movement and replenishment.
• Conduct stock audits, reduce shrinkage and strengthen governance mechanisms .
• Build and track peak-season operational calendar and manpower planning.
• Engage with internal stakeholders to solve operational bottlenecks and streamline processes .
• Lead continuous process improvement and scalable innovation initiatives .
  

Preferred Candidate Profile

• 3–4 years of experience managing multiple big-box, high-end warehouse & logistics operations .
• Experience in F&V (Fruits & Vegetables) supply chain is an added advantage.
• Strong analytical skills, communication skills & Excel proficiency are a must.
• Experience working with 3PL partners .
• Must have led large cross-warehouse teams ; City Heads / Warehouse Heads will report into this role.
• Strong consumer-first mindset with a passion for building high-quality customer experiences.
• Demonstrated experience in warehousing planning, distribution & logistics at scale.
• Proven experience in forecasting, productivity planning & workforce allocation .
• Ability to build systems, processes and operational infrastructure for scale.
• Experience implementing lean methodologies, automation solutions & tech-driven improvements .
• Ability to problem-solve rapidly in a fast-scaling environment and drive outcomes through influence.