Lead - Warehouse

JD | Lead - Warehouse | Swiggy Assure

Ways of Working - Mandate 3:

Office / Field - Employees are expected to work from the office on all days out of their respective base locations.

About Swiggy Assure

Swiggy Assure is our premium, experience-focused vertical designed to offer the highest reliability, speed and quality across convenience categories. Warehouse excellence is a core business enabler for Assure, ensuring best-in-class availability and fulfilment SLAs for consumers.

Roles Responsibilities

• Manage

  large, big-box, technologically advanced, high-end warehouse operations

  .
• Drive

  SOP, KPI creation and benchmarking for warehousing operations

  .
• Collaborate closely with

  cross-functional teams

  to meet overall business objectives.
• Ensure

  warehouse efficiencies, SLA adherence, FEFO FIFO management

  .
• Own

  mid-mile logistics and distribution

  across network nodes.
• Plan and execute

  reverse logistics

  effectively.
• Identify root causes of inventory deviations through

  cause-and-effect analysis

  and implement corrective actions.
• Drive

  productivity, automation adoption and cost optimization

  across warehousing.
• Coordinate with

  Dark Store Operations

  for seamless movement and replenishment.
• Conduct

  stock audits, reduce shrinkage and strengthen governance mechanisms

  .
• Build and track

  peak-season operational calendar

  and manpower planning.
• Engage with internal stakeholders to

  solve operational bottlenecks and streamline processes

  .
• Lead

  continuous process improvement and scalable innovation initiatives

  .

Preferred Candidate Profile

• 3-4 years of experience

  managing

  multiple big-box, high-end warehouse logistics operations

  .
• Experience in

  FV (Fruits Vegetables) supply chain

  is an added advantage.
• Strong

  analytical skills, communication skills Excel proficiency

  are a must.
• Experience working with

  3PL partners

  .
• Must have

  led large cross-warehouse teams

  ; City Heads / Warehouse Heads will report into this role.
• Strong

  consumer-first mindset

  with a passion for building high-quality customer experiences.
• Demonstrated experience in

  warehousing planning, distribution logistics

  at scale.
• Proven experience in

  forecasting, productivity planning workforce allocation

  .
• Ability to

  build systems, processes and operational infrastructure

  for scale.
• Experience implementing

  lean methodologies, automation solutions tech-driven improvements

  .
• Ability to

  problem-solve rapidly in a fast-scaling environment

  and drive outcomes through influence.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law"