Lead Specialist GES PSC

Job title – Senior Expert GES PSC

Location- Hyderabad
Job Content:

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities:

Customer Connect

• Act as the daily point of contact for all end-to-end P2P matters, serving as a liaison between requisitioners, team leads, budget holders, buyers, suppliers, and PSC Operational teams within GES across 1–4 locations (depending on size).
• Lead regular customer meetings with local teams (e.g., requisitioners, budget holders) to ensure smooth P2P operations in purchasing and accounts payables. This includes driving Invoice Performance Meetings.
• Participate in customer management meetings with site leadership, presenting a unified point of contact ("one face to the customer").
• Maintain and improve gatekeeping standards by guiding stakeholders on appropriate procurement channels and vendor selections. This includes support for P-cards, T&E cards, "Approved Invoice Only" processes, and enhancement of catalogs and price lists.
• Provide second-line support to purchasing assistants/specialists and AP specialists/associates.
• Handle tickets escalated by purchasing/AP teams from vendors and internal customers regarding purchase orders and invoices.
• Manage P2P complaint resolution, particularly for medium to high-impact issues (e.g., PO or invoice discrepancies). Provide reporting input to stakeholders for evaluation.
• Create and maintain vendor master data.
• Conduct (re)training for requisitioners and provide key user support as needed.
• Leverage data analytics and dashboards to continuously optimize P2P and AP processes.

• Initiate programs and projects within PSC.
• Coordinate and manage small-scale changes aligned with the agreed P2P process improvement plan.
• Evaluate, prioritize, and authorize changes or enhancements to the P2P process.

Risk Management

• (Content not provided – can be expanded based on specific organizational needs.)

Other Responsibilities

• Participate in P2P-related projects where applicable (e.g., acting as Implementation Manager for assigned sites within the region).

Authorities

• Authorized to negotiate directly with vendors on behalf of the organization.

Special Assignments

• Lead or support process improvement initiatives related to P2P and related systems.

You bring:

• Experience in P2P processes being purchasing and/or accounts payable (>5 years)
• Commercial education and mindset
• Experience with customer-facing roles (>2 years)
• Experience in co-operation with different types of organization and different hierarchy levels (>2 years)
• Proven track record in dealing with P2P system
• University or higher educational graduate level
• Fluent in English written & oral and local languages is advantage (B2 Certification is German is preferred)
• In-depth knowledge of processes and systems in the functional P2P area (purchasing and accounts payable)
• Knowledge of purchasing applications
• Good communication and social skills
• Knowledge of Master Data Management concepts and key master data in the function concerned

We bring:

• A team of diverse employees who aren’t afraid to think outside of the box.
• A truly global and collaborative team that cares about the experience of our employees.
• The encouragement you need to develop and achieve personal growth.
• A role that is crucial on projects and allows you to build your brand.
• A caring and supportive environment where you’re empowered to grow and share your ideas.

The application processes:

Interested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Nisha Tiwari, Talent Acquisition (Nisha.tiwari@dsm.com)

Equal Opportunities Commitment:

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate there's a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.