Lead Project Manager

Job Description

You will be responsible for providing oversight and overall management of large to complex projects on major client implementations. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. You will ensure all projects being delivered are of best-in-class quality. This role has a high focus on ensuring successful delivery of initiatives across projects for a given client. The project manager is highly visible to clients and interfaces with multiple internal teams to effectively coordinate delivery on time and with high quality. Role and Responsibilities Manage Sabre products and solutions delivery for Agency Customer implementations. Understand project management delivery methodology. Under general direction, manages the development and implementation process of a companys products and services involving departmental or cross-functional teams focused on the delivery of new or existing products. Projects are complex in scope. Plans and directs schedules and budgets. Be able to operate successfully in a complex and rapidly changing environment. Planning - identifying customer needs and resources needed to make it a successful transition. Monitors the project from initiation through delivery. Ensuring each project stays on schedule and adheres to the deadlines. Support change management processes to help the adaption to a new system environment. Manage timely escalations and followups Work closely with customer support teams & across all operational verticals. Collaborate with customer, account team to meet project deliverables. Organizes the interdepartmental collaboration ensuring completion of the project/product on schedule and within budget constraints. Have excellent communication, negotiation, and persuasion skills with the ability to work with stakeholders and multi-functional teams across organisational boundaries. Maintains a very close working relationship with customer s key stakeholders. Qualifications and Education Requirements: EXPERIENCE: Minimum 10 years global travel agency industry experience out of which must have min 5 -7 years of Project Management experience. Good knowledge of GDS industry , travel agency processes and operational standards preferred Understanding of Sabre products and services will be an added advantage Strong analytical skills and negotiation skills Excellent written and verbal communication skills. Leadership and Team coordination skills preferred. Experienced with working in a matrix organization and leading virtual distributed team. Bachelors degree or equivalent. Masters degree preferred. Project Management Certification will be an added advantage .