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Lead - Outsourcing Compliance

Lead - Outsourcing Compliance

Bajaj Finance

8 - 10 years

7 - 11 Lacs

pune

Posted:-1 days ago| Platform:

Apply

Skills Required

regulatory process improvement kyc rbi onboarding capa risk management auditing internal audit change management regulatory requirements audit compliance quality management quality assurance regulatory affairs credit operations inspection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose
This job exists to onboard vendors and manage code creation process across all businesses with specific emphasis on RBI regulatory requirements.Duties and Responsibilities
‚Ensuring completeness and accuracy of vendor related data‚Provide data within internal / external teams for:a.

RBI inspections / audits
b.

Internal audits of Credit Operations
c.

Internal audits of other departments within BFL
‚Managing a team setup at Outsourced/Inhouse location‚Monitoring all partner onboarding channel TAT & SLAs.

‚Handle different type of queries from field team and Business.

‚Manage escalations from Businesses and other stakeholders.

‚Managing Quality performance of team.

‚Initiate multiple projects to minimize error and increase productivity of team
‚Identify area of opportunities to simplify onboarding journey of partner.

‚Co-ordination with Business and IT for any process change or new process implementation.

‚Raising BRDs for any system requirement or change request.

‚Co-ordination with business team and IT team for system change management and testing
‚Act as project driver for projects and to produce reports for status/result tracking.

Identify process improvement opportunities and champion new initiatives to make process scalable.

‚Reconciliation between all the systems & to identify the gaps.

‚Documents storage and reconciliation of codes.

‚Driving the projects related to AOP, LRS to achieve the business goals.

Team management
‚Participate in selection process to identify the right talent for positions within the team ‚Determine individual training needs and development plans to build expertise and enhance skills in the team ‚Set objectives, conduct reviews and close appraisal processes for the team as per timelines ‚Conducting team discussions on AOP related activities like financials and ProjectsKey Decisions / Dimensions
Following decisions are taken by the role:‚Facilitate businesses in onboarding right vendors ‚Ensure seamless execution of code creation on multiple systems‚Manage productivity of agents and to keep improving the sameMajor Challenges
‚RBI related vigilance in maintaining vendor related documents (agreements, KYC etc.

) and data
‚Multiple system level issues / challenges which take higher time to get resolved‚Changes in Regulatory and legal requirement as this impacts the projects decision / changes to be made to the processesRequired Qualifications and Experience
a)Qualifications‚MBA / Graduateb)Work Experience‚Minimum 8 years of experience in financial industry ‚Past experience in onboarding and operations will be an added advantage ‚Should be aware of RBI norms pertaining to KYC and Outsourcing Compliance

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Lead - Outsourcing Compliance