EXPECTED END RESULTS Cash flow management, Raising fund In charge of Day to day cash flow management Investments and redemptions from mutual funds / banks FD Raising money by way of Term loans from banks, CPs, NCD, FPI, Equity share capital Responsible for front and back office of treasury operations Building relationships with banks, mutual funds and insurance companies Preparation of policies, ALCO, AML,MIS Development of policies such as investment policy, treasury policy, ALM policy etc Responsible for compliance with RBI guidelines with regard to treasury such as ALCO, AML, suspicious transactions etc., Responsible for preparation of comprehensive treasury MIS, free cash flows and reporting to region on treasury operations Interactions with credit rating agencies, trustees and legal counsel for creation of security for NCD investors Listing of securities Listing of securities and interactions with IPA and R&T agent for CPs & NCD Responsible for filing treasury returns such as ALM (structural liquidity, dynamic liquidity and interest rate sensitivity), duration gap, NII movement etc. Accounting of treasury operations in SAP Preparation of borrowing plan during business plan exercise with cash flow statements and recast of cash flow statements at periodic intervals. Others Handle both internal & statutory audits, RBI Audits and filing of RBI returns on a timely basis. Responsible for process controls and stress testing wherever applicable. Accounting of treasury transactions in SAP and maintaining proper reconciliations up to date.
As a Customer Support Officer for the Auto Loan Non-Voice Process, your primary responsibility will be to handle customer queries and complaints efficiently and professionally via email. You will be expected to collaborate with internal teams to ensure prompt resolution and service excellence while adhering to service level agreements (SLAs) and aiming for first-time resolution (FTR). It will be crucial for you to update CRM tools accurately and escalate unresolved issues as necessary. The ideal candidate for this position should hold a graduate degree in any discipline and possess at least 1-2 years of experience in email/chat/non-voice support. Strong written communication skills in English are essential, and fluency in regional languages like Hindi, Telugu, Kannada, or Malayalam would be advantageous. A good understanding of NBFC operations and customer expectations is desirable, along with familiarity with email etiquette, MS Office, and CRM tools. If you meet these qualifications and are interested in this opportunity, please either direct message the hiring manager or send your resume via email to sandhya.ganapathy@nrfsi.com.,
Job Summary: The position handles the dealers in the assigned area directly or through off roles teams and works towards the given set of targets towards granting loans and allied services to and through the Nissan & Renault dealer network. Key Execution focus for business plans. EXPECTED END RESULTS / MAJOR ACTIVITIES 1. Achievement of Retail Loans Targets: Maintaining targeted penetrations at the dealerships. Delivering targeted contracts for the respective brands. MoM activation of the dealer counter as per agreed targets. Maintaining Weighted IRR and PF as per targets. 2. Dealer Inventory Targets: Day to Day servicing of the wholesales dealers. Bringing all dealers of in both brands in to fold of Inventory Funding. 3. Value added products: Driving penetrations for Motor Insurance, PPI. Pushing penetration for Value Added products like Insurance, Extended Warranty and Accessories. 4. Post Disbursement Documents and reporting: Adhering to timelines for submission of PDDs for all retail and wholesale funding. Timely reporting to the senior management for business and market information. 5. Manpower / Relationship Management: Regular touch base with the Dealer Teams and regular trainings and meetings with them. Closely working with brand area teams and dealer principals to ensure desired services.
Job Summary: We are seeking a proactive and detail-oriented Credit Processing Lead to oversee key aspects of credit document processing and ensure accuracy, compliance, and timely execution of tasks. The ideal candidate will manage a small team of off-roll staff and be responsible for document verification, indexing, data capture, and reporting (MIS). Key Responsibilities: KYC & Document Verification: Conduct thorough checks on customer KYC and login documents to ensure compliance with regulatory and internal policy requirements. Document Indexing: Organize and index critical documents accurately in the system to ensure easy retrieval and audit readiness. Data Capture: Extract and input critical details from customer documents into internal systems with high accuracy. MIS Preparation: Compile and maintain daily/weekly/monthly MIS reports for tracking productivity, exceptions, and overall process efficiency. Administrative Support: Handle admin-related activities including coordination with internal teams, logistics for document movement, and maintaining filing systems. Team Handling: Lead and manage a team of off-roll employees; ensure adherence to SLAs, provide training and support, monitor performance, and resolve operational challenges.
Job Summary: We are seeking a proactive and detail-oriented Senior Officer - Credit & Operations to oversee key aspects of credit document processing and ensure accuracy, compliance, and timely execution of tasks. The ideal candidate will manage a small team of off-roll staff and be responsible for document verification, indexing, data capture, and reporting (MIS). Key Responsibilities: KYC & Document Verification: Conduct thorough checks on customer KYC and login documents to ensure compliance with regulatory and internal policy requirements. Document Indexing: Organize and index critical documents accurately in the system to ensure easy retrieval and audit readiness. Data Capture: Extract and input critical details from customer documents into internal systems with high accuracy. MIS Preparation: Compile and maintain daily/weekly/monthly MIS reports for tracking productivity, exceptions, and overall process efficiency. Administrative Support: Handle admin-related activities including coordination with internal teams, logistics for document movement, and maintaining filing systems. Team Handling: Lead and manage a team of off-roll employees; ensure adherence to SLAs, provide training and support, monitor performance, and resolve operational challenges.
Job Summary: The position acts as Compliance Manager for NRFSI . Responsible for overseeing the regulatory and compliance activities of the organization. The position has direct access to the Board of Directors for advising and making recommendations to the Board about the regulatory compliance status. Design and maintenance of compliance framework, training on the regulatory and conduct risks, and effective communication of compliance expectations. MAJOR ACTIVITIES 1. Adherence to regulations by the regulatory authorities and Nissan: To apprise the Board and senior management on regulations, rules and standards and any further developments. To provide clarification on any compliance related issues. To report promptly to the Board/MD about any major changes / observations relating to the compliance risk. Work as a liaison between the bank and regulatory agencies regarding compliance matters and investigations Lead the NRFSI Compliance committee and ensuring periodical review with respect to the regulatory activities, trainings and updates of any changes and delegate the work to the committee members to drive compliance Periodically report on compliance failures/breaches to the Board/MD and circulating to the concerned functional heads. 2. Compliance Risk Assessment: Conduct assessment of the compliance risk (at least once a year) and to develop a risk-oriented activity plan for compliance assessment. The activity plan should be submitted to the Board for approval and be made available to the internal audit. To monitor and periodically test compliance by performing sufficient and representative compliance testing. The results of the compliance testing should be placed to Board/MD. 3. Compliance Tracking and reporting: To examine sustenance of compliance as an integral part of compliance testing and annual compliance assessment exercise. Review and improve relevant processes, with a focus on risk mitigation and improved controls. Ensure compliance of observations made by RBI if any and/or any other directions in a time bound and sustainable manner. Tracking and monitoring effectiveness of the compliance program for the year. 4. Training and development: Periodical sensitization of employees on Nissan Code of Conduct. Organize and deliver compliance trainings, communications and other promotional activities relating to NRFSI compliance program. Plan & execute the awareness program for employees including the Management Committee. 5. Stakeholder management: To liaison with key authorities internal or external for adherence and implementations of compliance program for the year. This includes, Internal Audit Function, RBI, Nissan India Compliance, management Committee and other related parties.
Role Overview: As a Customer Support Officer in the Non-Voice Process Auto Loan team, your primary responsibility will be to handle customer queries and complaints through email in a timely and professional manner. You will play a crucial role in ensuring customer satisfaction by coordinating with internal teams for faster resolution and service excellence. Additionally, maintaining service level agreements (SLAs) and ensuring first-time resolution (FTR) will be key aspects of your role. It will be important to update CRM tools and escalate unresolved issues as needed to provide effective support to customers. Key Responsibilities: - Handle customer queries and complaints via email promptly and professionally. - Coordinate with internal teams to ensure faster resolution and service excellence. - Maintain service level agreements (SLAs) and strive for first-time resolution (FTR). - Update CRM tools with relevant information. - Escalate unresolved issues to the appropriate channels for resolution. Qualifications: - Graduation in any discipline. - Minimum 1-2 years of experience in email/chat/non-voice support. - Strong written communication skills in English. - Fluency in regional languages such as Hindi, Telugu, Kannada, and Malayalam is an added advantage. - Good understanding of NBFC operations and customer expectations. - Familiarity with email etiquette, MS Office, and CRM tools. Note: No additional details of the company were included in the job description.,
Job Summary The Internal Audit Lead is responsible for defining and executing the risk-based annual Internal Audit Plan to provide independent assurance on the effectiveness of risk management, governance, and internal controls across Nissans sales finance and insurance operations in India, Australia, New Zealand, and Thailand (NRFSI, NFSA, NFSNZ, NLTH). Key Responsibilities Develop and deliver annual Internal Audit Plans for NRFSI, NFSA, NFSNZ, and NLTH in alignment with Global Nissan Internal Audit standards. Plan, coordinate, and execute audits on schedule, ensuring quality and compliance. Report audit status and findings to Global Sales Finance Internal Audit GM, local Audit Committees, and Managing Directors. Present audit plans, findings, and remediation updates to regional and local Audit Committees. Lead and manage the APAC Sales Finance Internal Audit team, ensuring independence, capability, and collaboration with first and second lines of defense. Review, approve, and issue Internal Audit Reports per global requirements. Manage team performance, resources, and budget, ensuring efficient use of company funds. Oversee J-SOX testing for Company Level, Process Level, and IT General Controls. Ensure effective implementation of the Internal Quality Assurance Program. Prepare management and committee reports for local and global meetings and conferences. Scope & Reporting Covers India, Australia, New Zealand, and Thailand operations with close coordination with Global Internal Audit (Japan) and periodic collaboration with the AMIEO team. Directly reports to the Global Sales Finance Internal Audit GM-in-Charge (Japan). Responsible for managing an auditor based in India, including performance, development, and feedback.
Job Summary: To support the Finance function in ensuring accurate, compliant, and timely financial reporting, regulatory filings, reconciliations, and audits. The role is responsible for monthly book closure, group reporting, and statutory compliance in alignment with IND AS, RBI, IRDA and internal Group GRAPH policy requirements. The position requires strong analytical, coordination, and stakeholder management skills to support internal reporting, forecasting, and business performance analysis. Key Responsibilities 1. Financial Accounting and Reporting: Ensure timely monthly book closure and submission of financial results in line with Group timelines. (HFM, RCI, Excel PKg, AMIO) Prepare monthly MIS and group reporting packages ensuring accuracy, consistency, and adherence to group accounting policies/INDAS/IFRS. Prepare, Consolidate and Review account reconciliations and ensure all open items are resolved before financial reporting deadlines. (before green light) Preparation of standalone financial statements as per IND AS, including notes, schedules, and disclosures. Maintain high-quality documentation for all reporting and review cycles. 2. Audit Management and Compliance: Coordinate and support statutory audit closure within defined timelines, ensuring readiness of schedules, ledgers, and reconciliations. Track Internal Audit observations and ensure timely action plan implementation. Facilitate J-SOX control testing and ensure adherence to internal control frameworks. Provide audit and analytical support to internal and external stakeholders as required. Prepare and file RBI returns and other regulatory submissions accurately within prescribed due dates. Assist in Advance Tax computation and coordinate with consultants. 3. Planning, Forecasting, and Analysis: Support the financial planning and forecasting process, including variance analysis and business performance reviews. Conduct competitor analysis and provide insights on market trends, cost structures, and profitability. Analyze dealer profitability and retail business net acquired margin to support business decisions. Contribute to the continuous improvement of financial models, dashboards, and management reporting tools. 4. Stakeholder Management and Coordination: Liaise with cross-functional teams (Operations, Sales, Marketing, Treasury, Risk, Collection and IT) to ensure accurate data flow and timely reporting. Ensure accurate and timely internal stakeholder reporting for management reviews and board-level submissions. 5. Governance and Continuous Improvement: Ensure compliance with all RBI, IRDA guidelines, IND AS, Companies Act, and internal accounting policies. Contribute to process improvements and automation of accounting, reconciliation, and reporting processes. Maintain appropriate documentation and controls to support audit readiness and transparency. Undertake any other ad hoc assignments or financial analysis projects as directed by management. Key Deliverables Monthly financials closed and reported within due dates. Timely submission of group reporting packages. Reconciliation close-out with nil open items before reporting. Statutory, internal, and JSOX audit closures on schedule. RBI and tax submissions filed accurately and on time. IND AS compliant financial statements with adequate disclosures. Timely and accurate MIS and variance analysis for management decision-making.