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Lead I - Enterprise Solutions

5 - 7 years

5 Lacs

chennai

Posted:1 month ago| Platform: Naukri logo

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Skills Required

sosl soql analytical data rules apex salesforce cloud coding security git data modeling devops kanban writing salesforce integration flow architecture communication skills crm visualforce rest verbal communication sharing sales force development lwc scrum agile soap

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Proficiency:

Under the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP/CRM systems and design solutions.

Outcomes:

  1. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
  2. Learn technology business/system domain and as recommended by the project/account
  3. Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
  4. Identify the problem patterns and improve the technical design of the application/system
  5. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
  6. Independently analyze design develop and test functionalities
  7. Develop technical documents such as Functional Design Specifications Deployment documentation
  8. Perform design document reviews peer code reviews and suggest code improvements
  9. A single point of contact for the build and deployment issues and resolving on time
  10. Responsible for code/configuration changes to production environment to resolve any issues post production move
  11. Independently manage client environments/perform installation related activities
  12. Perform root cause analysis technical troubleshooting architecture resolve performance issues
  13. Mentor juniors for client discussions and day to day activities and basic administrative tasks
  14. Perform other duties as assigned or requested.
  15. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc...
  16. Self-learning and implement new features released in ERP/CRM wherever possible.
  17. Set goals in NorthStar and timely measure the progress and update accordingly.

Measures of Outcomes:

  1. Number of applicable technical/domain certifications completed
  2. Adherence to process and standards (coding standards)
  3. Number of mandatory training (Industry/Technology specific trainings UST mandatory trainings) completed
  4. Quick turnaround of production bugs
  5. Adherence to schedule / timelines
  6. Number of mid-size requirements solutioned and implemented
  7. Number of issues resolved
  8. Number of innovative industry/technology specific ideas submitted
  9. Number of positive feedback received from client (client appreciation emails)
  10. Number of suggestions/implementation of new features/standards/framework for client.
  11. Resource utilization throughout the year

Outputs Expected:

Requirement:

  1. Understand the requirements/user stories


Estimate:

  1. Estimate time
    effortresource dependence for one's own work and for others' workincluding for modules. Follow scrum ceremonies.
  2. Participate in preparing RFPs and estimations in ERP/CRM Practice


Design:

  1. Understand the design/LLD and link it to requirements/user stories


Configuration and Coding:

  1. Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.
  2. Review code done by peer and team.


Test:

  1. Create and conduct unit testing.
  2. Test class coverage above 95%.


Manage Defects:

  1. Perform defect RCA and mitigation
  2. Identify defect trends and take proactive measures to improve quality


Client Interaction:

  1. Effectively interact with customers and articulate their inputs


Manage Project:

  1. Manage delivery of modules and/or manage user stories


Documentation:

  1. Create/review templates
    checklistsguidelinesstandards for design/process/development
  2. Create/review deliverable documents. Design documentation
    requirementst test cases and results
  3. Document one's own work


Status Reporting:

  1. Report status of tasks assigned
  2. Comply with project related reporting standard and process


Manage knowledge:

  1. Contribute project related documents
    share pointlibrariesclient universities
  2. Review the reusable documents created by the team


Release:

  1. Follow and monitor release process


Customer interaction:

  1. Clarify requirements and provide guidance to development team
  2. Present design options to customers
  3. Implementation reviews with stakeholders.


Domain relevance:

  1. Develop feature / component with good understanding of the business problem being addressed for the client


Recruitment and Onboarding:

  1. Part of technical screening team for recruiting candidates for A2/A3 Band.
  2. People management skills - manage onboard new team members
    guide reportees and provide timely feedback.


Manage/Mentoring Team:

  1. Mentor junior developers in the team
  2. Set goals and provide feedback

Skill Examples:

  1. Explain and communicate the design / development to the customer
  2. Perform and evaluate test results against product specifications
  3. Break down complex problems into logical components
  4. Manage and guarantee high levels of cohesion and quality
  5. Estimate effort time required for own work
  6. Perform and evaluate test in the customer or target environment
  7. Make quick decisions on technical/project related challenges
  8. Team player capabilities and can manage a team mentor and handle people related issues with the team
  9. Maintain high motivation levels and positive dynamics in the team.
  10. Set goals for self and team. Provide feedback for team members
  11. Create and articulate impactful technical presentations
  12. Follow high level of business etiquette in emails and other business communication
  13. Drive conference calls with customers and answer customer questions
  14. Proactively ask for and help
  15. Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.
  16. Build confidence with customers by meeting the deliverables in time with quality.
  17. Estimate effort time and resources required for developing / debugging features / components
  18. Strong analytical and problem-solving abilities
  19. Ability to advise on best practices and approaches to the team and the client
  20. Ability to prepare test data and steps for unit integration and production testing as per project needs.
  21. Strong and effective written and verbal communication skills.

Knowledge Examples:

  • Functional and technical designing on various ERP and CRM cloud platform features and automations.
    1. Thorough knowledge of coding best practices and understanding the limitations of coding.
    2. Experience using data loader tools.
    3. Experience with production deployment and solving deployment errors.
    4. Knowledge of Agile Methods - Scrum and Kanban
    5. Knowledge in integrating ERP/CRM with external systems using SOAP API REST API etc.

    Additional Comments:

    Salesforce Senior Developer/ Tech Lead Job Description Job Description: - 8-9 years of Salesforce development experience, with at least 3+ years in a technical lead role. - Strong hands-on experience with Apex, LWC, Flows, Visualforce, SOQL/SOSL, and Salesforce APIs. - This role involves a mix of hands-on development, technical leadership, and mentoring of junior developers. - Good Experience in Salesforce integration with external systems. - Strong understanding of Salesforce architecture, best practices, and design patterns. - Effective communication skills and the ability to collaborate with both technical and non-technical stakeholders. - Experience in managing and leading teams in a fast-paced, high-demand environment. - Knowledge on Agent force and Data Cloud. - Solid understanding of Salesforce architecture, data model, and security model. - Experience with Agile/Scrum methodologies. Responsibilities: - Lead the design, development, and deployment of scalable Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Flows. - Provide technical leadership to a team of Salesforce developers, ensuring adherence to coding best practices and project standards. - Collaborate with business analysts, architects, and product owners to translate business requirements into functional and technical solutions. - Review code, provide mentorship, and enforce coding and architectural standards across the development team. - Drive development across Salesforce clouds like Sales Cloud, Service Cloud, and Experience Cloud, leveraging out-of-the-box features where appropriate. - Guide team members in developing Lightning pages, Dynamic Forms, and building automated flows. - Manage and troubleshoot integrations with external systems via REST/SOAP APIs, middleware tools, and native Salesforce integration tools. - Participate and contribute in and drive Agile ceremonies such as sprint planning, reviews, and retrospectives. - Stay updated with Salesforce releases and features and recommend adoption strategies to enhance system capabilities. - Act as a point of contact for offshore/onshore coordination and stakeholder communication. - Ensure quality assurance through test coverage, unit testing, and continuous integration practices. Key Role Requirement: - Strong Salesforce development experience including Apex, Visualforce, LWC, and Salesforce Flows. - Proven history in leading Salesforce development teams and delivering Salesforce projects. - Hands-on experience with trigger frameworks, integration patterns, and deployment strategies (CI/CD). - Strong understanding of Salesforce data models, sharing rules, security models, and governor limits. - Experience with DevOps tools for Salesforce like Copado, Gearset, or similar is a plus. - Collaborate with cross-functional teams to identify and resolve technical challenges. - Ability to collaborate with teams and communicate technical solutions to non-technical stakeholders. - Knowledge of Data Cloud and Agent Force is desirable. - Monitor the performance of Salesforce solutions and implement optimizations as needed. - Lead troubleshooting and debugging efforts for complex Salesforce-related issues. - Implement and enforce best practices for development, testing, and release management. - Familiarity with Agile/Scrum methodologies. - Experience in environments using Version Control Systems (e.g., Git). Required Certifications: - Must Have: Developer Certification (Platform Dev 1) and AppBuilder Certification. - Preferred: Salesforce Platform Dev 2. - Good to Have: Salesforce Certified Application Architect, Salesforce Certified System Architect or Consultant (Sales Cloud/Service Cloud) Certifications, Salesforce Certified DevOps Engineer. - Latest Certifications (Added plus): AI Associate/ Data Cloud / Agentforce Specialist.


Required Skills

Salesforce,Salesforce Integration,Salesforce Apex

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