0 - 31 years

1 - 2 Lacs

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Lead Generation and Qualification: Identifying potential customers, gathering information, and qualifying leads for further follow-up.  Customer Relationship Management: Building and maintaining positive relationships with customers, ensuring satisfaction, and providing excellent customer service.  Record Keeping: Maintaining accurate call logs, updating customer information in the CRM system, and documenting interactions.  Product Knowledge: Staying updated on product features, benefits, and pricing to effectively communicate with customers.  Compliance: Adhering to tele calling scripts, company policies, and relevant regulations.  Reporting: Generating reports on call activity, sales performance, and customer feedback.  Excellent Communication Skills: Clear, concise, and persuasive verbal communication is crucial.  Active Listening: Paying attention to customer needs and concerns to understand their requirements. 

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