Lead - delivery

Omega Healthcare

5 - 8 years

10 - 14 Lacs

chennai

Posted:20 hours ago| Platform:

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Skills Required

healthcare management it enabled services management services bpo operations crm risk management service quality project management service management delivery leadership auditing risk mitigation internal audit project execution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.

Roles and Responsibility

Manage and oversee the delivery team to ensure successful project execution.
Develop and implement effective strategies to improve service quality and efficiency.
Collaborate with cross-functional teams to identify and mitigate risks.
Analyze and resolve complex technical issues related to healthcare management systems.
Provide guidance and mentorship to junior team members to enhance their skills.
Ensure compliance with industry standards and regulatory requirements.

Job Requirements

Proven experience in healthcare management services, preferably in a leadership role.
Strong knowledge of CRM/IT enabled services/BPO operations and processes.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and decision-making skills with attention to detail.
Experience with service management tools and technologies is an added advantage.

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