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Lead Consultant

Lead Consultant

TTEC

0 - 7 years

0 Lacs

mumbai maharashtra

Posted:1 day ago| Platform: Indeed logo

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Skills Required

leadership development design ai learning drive coaching communication coordination assessment effectiveness data analytics support certifications presentation report service technology diversity

Work Mode

Remote

Job Description

Lead Consultant

Leadership Development Consultant

Location: India
Experience: 5–7 years
Team: Global Leadership Development

Role Summary

As a core member of the Global Leadership Development team, you will design and facilitate leadership development programs across regions at scale. This role requires a seasoned leadership development professional with expertise in solution design, strong facilitation skills (virtual and in-person), and a deep understanding of leadership practices, theories, and emerging trends including AI in leadership.

Key Responsibilities

Leadership Development Solutions
Partner with business leaders to understand needs and design targeted development solutions. You will translate leadership challenges into practical learning experiences that drive performance and growth.
Stakeholder Management
Build trusted relationships with senior stakeholders across regions, guiding them through the full leadership development journey. You’ll act as a strategic advisor, ensuring alignment between leadership goals and development initiatives.
Program Design & Implementation
Design and deliver short- and long-term leadership interventions, including workshops, coaching, and team development experiences. You’ll create scalable, high-impact programs tailored to team and organizational objectives.
Facilitation
Lead high-impact sessions on leadership and behavioral skills in both virtual and in-person formats. You’ll bring energy and expertise to every session, creating engaging learning environments for diverse audiences.
Project Management
Manage end-to-end program execution, ensuring alignment, communication, and timely delivery across stakeholders. You’ll oversee timelines, resources, and coordination to ensure smooth delivery and measurable outcomes.
Assessment & Evaluation
Develop and apply assessment tools to measure program effectiveness. Use data insights to drive continuous improvement. You’ll monitor impact and use analytics to refine and enhance future learning strategies.
Facilitator Development
Support and coach new facilitators to enhance delivery quality and consistency. You’ll mentor others to uphold high standards and continuously improve facilitation practices.
Thought Leadership
Stay current on leadership trends and innovations, especially in AI-enabled learning, and integrate them into program design. You’ll contribute fresh ideas and insights to keep our leadership development approach future-ready.

What You Bring

Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field
5–7 years of experience in leadership development, with a proven track record in global program design and delivery
Strong grasp of leadership theories, adult learning principles, and coaching methodologies
Exceptional facilitation skills in both virtual and in-person settings (certifications preferred)
Experience working with and supporting leaders globally and supporting diverse cultures.
Ability to influence and engage senior leaders and stakeholders
Excellent communication and presentation skills, adaptable across audiences
Proficiency with learning platforms (e.g., LMS) and digital tools
Strong analytical skills to assess impact and report outcomes
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote

Primary Location: India-Maharashtra-Mumbai

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Lead Consultant