Why Join Us?
Are you inspired to grow your career at one of
India’s Top 25 Best Workplaces in IT industry?
Do you want to do the best work of your life at one of the
fastest growing IT services companies
? Do you aspire to thrive in an award-winning work culture that
values your talent and career aspirations
? It’s
happening right here
at Iris Software.
About Iris Software
At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.
Working at Iris
Be valued, be inspired, be your best.
At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow.Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version.
Job Summary:
We are seeking a skilled and proactive
LabVantage Support Specialist
to provide technical and functional support for the LabVantage LIMS (Laboratory Information Management System). The ideal candidate will have hands-on experience in LabVantage configuration, troubleshooting, and user support, ensuring smooth operation and optimal performance of the system across laboratory operations.
Key Responsibilities
- Provide day-to-day support for LabVantage LIMS users, including issue resolution, troubleshooting, and guidance.
- Monitor system performance and ensure uptime, data integrity, and compliance with regulatory standards.
- Configure and maintain LabVantage modules, workflows, and user roles based on business requirements.
- Collaborate with laboratory staff, IT teams, and vendors to resolve technical issues and implement enhancements.
- Perform root cause analysis for recurring issues and recommend long-term solutions.
- Support data migration, validation, and integration with other enterprise systems (e.g., ERP, MES).
- Document support activities, system changes, and user guides for knowledge sharing.
- Participate in system upgrades, testing, and validation efforts.
- Ensure compliance with GxP, FDA, and other regulatory requirements where applicable.
Must Have Skills
- 7+ years of experience supporting LabVantage LIMS or similar systems.
- Strong understanding of LIMS workflows, sample management, and laboratory processes.
- Experience with LabVantage scripting, Java, SQL, and system configuration.
- Familiarity with regulatory standards (GxP, 21 CFR Part 11) is a plus.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Mandatory Competencies
QA/QE - QA Automation - DB Testing (SQL/Oracle)QA/QE - QA Automation - Core JavaQE - Automation Scripts PreparationEnterprise Applications - LIMS - LabVantageQA/QE - QA Hybrid - QA HybridBeh - Communication and collaboration
Perks And Benefits For Irisians
At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment.Join us and experience the difference of working at a company that values its employees' success and happiness.
