Lab Technical Operations - Assistant Manager

Role Overview:

We are looking for an experienced and dedicated Assistant Manager – Lab Technical Operations to oversee and optimize technical operations across our lab departments. This leadership role is key in maintaining high-quality test standards, shortest possible turnaround times (TAT), and operational excellence in a high-volume reference lab handling Lab-to-Lab (L2L) and Hospital-to-Lab (H2L) samples.

Key Responsibilities

Operational Oversight & Workflow Management

• Manage end-to-end lab functions across pre-analytical, analytical, and post-analytical phases
• Monitor TAT dashboards and resolve delays through team and resource coordination
• Streamline L2L, H2L, and home collection sample workflows with proper prioritization

Quality & Compliance

• Ensure compliance with NABL / ISO 15189:2022 standards
• Manage internal/external quality control programs (IQC, EQAS)
• Investigate non-conformities, perform root cause analysis, and implement CAPA

Inventory & Equipment Management

• Supervise reagent and consumables inventory with expiry tracking and reordering
• Coordinate equipment calibration, preventive maintenance, and downtime logging
• Maintain documentation logs and compliance reports

Team Leadership & Training

• Lead, mentor, and schedule technicians and junior staff across shifts
• Conduct regular training and reinforce SOP adherence
• Facilitate inter-department collaboration and handover efficiency

Sample & Reporting Coordination

• Oversee sample integrity checks, barcode accessioning, and LIMS updates
• Coordinate with the reporting team for critical values and timely dispatch
• Communicate effectively with referring labs, collection centers, and hospitals

Documentation & Audit Readiness

• Maintain SOP versions, temperature logs, water quality records, and decontamination logs
• Ensure full audit readiness with up-to-date regulatory documentation

Core Technical Areas

Clinical Biochemistry, Special Biochemistry, Immunoassay, Hematology, Coagulation, Electrophoresis, Immunofluorescence (IFA), HPLC, Immunohistochemistry (IHC), Cytopathology, Histopathology, Clinical Pathology, Microbiology, Serology, Molecular Diagnostics, and Cytogenetics.

Platforms & Tools: Automated analyzers, CLIA, ECLIA, ELISA, IFA, IHC, Electrophoresis, RT-PCR, HPLC, LIMS, barcode systems, and cold chain management.

Qualifications & Skills

• DMLT / BMLT / B.Sc. in Life Sciences or equivalent
• Minimum 6 years of diagnostic lab experience, with technical supervision exposure
• Strong knowledge of NABL and ISO 15189:2022 standards
• Proficiency in LIMS, MS Excel, and lab inventory tools
• Strong communication, leadership, and problem-solving skills

Job Type: Full-time

Pay: ₹10,977.56 - ₹31,284.57 per month

Work Location: In person