Lab Manager (Diagnostics Industry)

Position: Lab Manager (Diagnostics Industry)

Location: Panchkula

Department: Laboratory Operations

Reporting To: Medical Director / Operations Head / CEO

Key Responsibilities

• Operational Management
• Oversee day-to-day operations of the pathology / diagnostic laboratory.
• Ensure timely and accurate reporting of test results in line with NABL / CAP / ISO
• standards.
• Monitor sample collection, accessioning, testing, and reporting workflow to maintain
• TAT (Turnaround Time).
• Maintain inventory of reagents, consumables, and instruments to avoid stockouts.
• Coordinate with sales team to support new B2B tie-ups (clinics, hospitals, labs).

Quality & Compliance

• Implement and monitor internal quality control (IQC) and external quality assurance
• (EQA) programs.
• Ensure compliance with NABL, ISO, and other statutory guidelines.
• Regularly audit lab processes and documentation to maintain accreditation standards.
• Monitor equipment calibration, maintenance, and vendor service schedules.

People & Team Management

• Supervise and guide laboratory technicians, phlebotomists, and quality officers.
• Conduct training programs for staff on SOPs, safety protocols, and soft skills.
• Ensure adherence to safety protocols, biomedical waste disposal guidelines, and
• infection control.
• Customer Experience & Business Support
• Resolve escalated queries from clinicians, patients, and B2B partners regarding
• reports.
• Work with operations & sales team to improve service delivery and client satisfaction.
• Support expansion plans like collection centres, hospital lab management, and
• franchisee models from operations perspective.

Desired Candidate Profile

• Graduate/Post Graduate in Medical Laboratory Technology (BMLT / MMLT),
• Microbiology, Biochemistry, or related field.
• 6–10 years of experience in a diagnostic laboratory, with at least 2–3 years in a
• supervisory / managerial role.
• Strong knowledge of NABL accreditation process, QC/QA systems, and lab
• instrumentation.
• Excellent leadership, problem-solving, and communication skills.
• Ability to coordinate between technical staff, clinicians, and management effectively.
• Proficiency in LIMS (Laboratory Information Management System) and digital
• reporting platforms.

Job Type: Full-time

Pay: ₹20,000.00 - ₹60,000.00 per month

Work Location: In person