Accolite logo

L2 .Net Support Engineer

3 - 5 years

0 Lacs

gurugram haryana india

Posted:6 days ago| Platform: Linkedin logo

Apply

Skills Required

.net support stability debugging troubleshooting development sql management escalation resolve documentation patch itil servicenow query aws azure communication monitoring scripting

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title :

.NET L2 Support Engineer

Experience :

3 - 5 Years

Location :

As per business requirement

Shift :

Shift-based, early morning & on-call rotations (1 week/month), occasional night shifts

Role Overview

We are looking for a .NET L2 Support Engineer to support and maintain .NET applications, ensuring timely issue resolution and system stability. The role focuses on debugging, troubleshooting, and minor enhancementscore new development is not expected. The ideal candidate should be proficient in .NET and SQL with experience in production support environments.

Key Responsibilities

  • Provide L2 support for .NET applications, ensuring timely issue resolution
  • Debug and fix .NET application issues and perform enhancement activities as required
  • Handle incident management, troubleshooting, and root cause analysis
  • Monitor application performance and proactively identify system issues
  • Manage ticket queues and ensure timely response and closure as per SLAs
  • Collaborate with development teams for escalation and knowledge-sharing
  • Work closely with clients and internal teams to understand and resolve issues
  • Participate in shift-based operations and on-call rotation including weekend support
  • Maintain detailed documentation, logs, and knowledge base entries
  • Support change and patch release activities
  • Follow ITIL processes and ticketing tools (ServiceNow preferred)

Required Skillsets

  • 3-5 years experience in .NET application support
  • Strong working knowledge of .NET, C#, ASP.NET
  • Strong SQL skills, including stored procedures and query optimization
  • Hands-on experience in debugging and troubleshooting complex issues
  • Exposure to AWS/Azure and basic cloud concepts
  • Familiarity with ITIL processes, ticketing tools (e.g., ServiceNow)
  • Good understanding of production support workflows and SLAs
  • Strong communication and client-interaction skills
  • Ability to work independently and in a team environment
  • Commitment to accuracy, quality, and continuous improvement

Preferred Skills

  • Experience with performance monitoring tools
  • Basic scripting skills
  • Knowledge of release/change management processes
(ref:hirist.tech)

More Jobs at Accolite

Data Analyst

Bengaluru, Karnataka, India

Experience: Not specified

|

Salary: Not disclosed

Software Engineer

Bengaluru, Karnataka, India

Experience: Not specified

|

Salary: Not disclosed

Java Developer - Spring Frameworks

Mumbai, Maharashtra, India

4.0 - 4.0 yrs
|

Salary: Not disclosed

Automation Tester

Chennai, Tamil Nadu, India

5.0 - 5.0 yrs
|

Salary: Not disclosed

Automation Testing Engineer

Chennai, Tamil Nadu, India

5.0 - 5.0 yrs
|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Accolite logo
Accolite

RecommendedJobs for You

Accolite logo

L2 .Net Support Engineer

Accolite

gurugram, haryana, india

Accolite logo

L2 .Net Support Engineer

Accolite

gurugram, haryana, india