806 Kra Jobs - Page 15

his role involves fieldwork, client meetings, product presentations, and timely follow-ups to ensure business growth and customer satisfaction.The candidate must be proactive,self-motivated, capable of working independently as well as part of a team.

Role & responsibilities HR Strategy and Process Building Employee Performance and Development Conflict Resolution and Employee Relations Compliance and HR Technology Change Management and Communication Develop and implement HR strategies and policies to support the transition to a professional-driven organization. Collaborate with senior management to align HR initiatives with the company's strategic goals. Lead the HR team and provide guidance to ensure compliance with labor laws and regulations. Oversee the recruitment and onboarding process to attract top talent in the industry. Create and manage performance appraisal systems to evaluate employee performance. Design and implement employee...

You are an experienced HR Manager with 8-10 years of relevant work experience. As an HR Manager, you will be responsible for overseeing human resources policies, key performance indicators (KPIs), and key result areas (KRAs). A background in HR or an MBA in HR is preferred for this role. We are looking for a male candidate between the ages of 35-45 who is familiar with local HR practices and policies. The ideal candidate should be well-versed in HR management and possess the necessary skills to effectively manage the HR functions of the organization. This is a full-time position with a salary range of 50-55k CTC. In addition to the salary, you will also be entitled to benefits such as paid s...

*Sales Team Leader * Minimum 1- 4 years of experience in a relevant Contact center in outbound voice process *Graduation mandate *Excellent communication in English * 6 days working *Virtual interview *Job location Nagpur call on 7697428237

RIMT University is looking for Supervisor to join our dynamic team and embark on a rewarding career journey Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

The role involves initiating human resource programs and projects, conducting research to identify problematic situations, and providing advice and recommendations for issue resolution. You will be responsible for formulating strategic plans to address human resource matters, assessing client HR needs, and crafting tailored solutions. Additionally, you will assist in KRA-KPI, Performance Review, Training and development for various departments and personnel management. You will be expected to devise plans and techniques to drive change and culture management, assist in policy development and integration, and select suitable HR technology. Furthermore, you will help establish control systems ...

Roles and Responsibilities Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction. Oversee floor management, including visual merchandising, inventory control, and shrinkage reduction. Develop and implement strategies to achieve sales targets, improve profitability, and reduce attrition rates. Lead a team of retail staff members, providing guidance on KPIs such as KRA performance metrics. Ensure compliance with company policies and procedures while maintaining high standards of integrity. Desired Candidate Profile 1-6 years of experience in retail store operations or similar industry. Strong understanding of manpower handling, shrinkage control, ...

Roles and Responsibility Manage and implement SAP FICO modules, including Financial Accounting and Controlling. Configure and customize SAP FICO to meet business requirements. Develop and maintain technical documentation for SAP FICO implementations. Provide training and support to end-users on SAP FICO functionality. Troubleshoot and resolve issues related to SAP FICO data migration and integration. Collaborate with cross-functional teams to ensure seamless project execution. Job Requirements Strong knowledge of SAP FICO and HANA technologies. Experience with SAP FICO configuration, customization, and implementation. Excellent problem-solving skills and attention to detail. Ability to work ...

Looking for a skilled SAP FICO professional with 6-10 years of experience to join our team in IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in SAP FICO and excellent analytical skills. Roles and Responsibility Manage and implement SAP FICO modules, including General Ledger Accounting, Accounts Payable, and Accounts Receivable. Analyze financial data and provide insights to support business decisions. Develop and maintain financial reports and dashboards using SAP FICO tools. Collaborate with cross-functional teams to ensure seamless integration of SAP FICO with other systems. Troubleshoot and resolve issues related to SAP FICO implementation and maintenance. Ens...

Roles and Responsibilities Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction). Monitor KPIs such as AHT, SLA, and rostering to ensure compliance with industry standards. Contact - 9594690866 - Neelam Shah Neelam.Shahu@teleperformancedibs.com

Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 18LPA Candidate willing to relocate can also Apply Looking for Diversity Candidates Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for ...

Leading BPO in Bangalore Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 14LPA Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the or...

Designation : Team Lead / AM / DM Work Station: Chennai ( Adyar ) Shift : General Shift - 09:30 to 06:30 Roles and Responsibilities Manage a team of associates to achieve Service and Sales Deliverables, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, training, and performance management to maintain high levels of productivity. Develop and implement strategies to reduce shrinkage and attrition rates, improving overall efficiency in operations. Monitor key performance indicators (KPIs) such as AHT, SLA management, KRA achievement, and sales team leadership to drive business growth. Ensure compliance with company policies an...

Roles & Responsibilities: Conducting office internal audits. Scheduling the Office External Audit with Class. Arranging for MLC audits. Applying for the MLC Interim Certificate during Takeover (ISM & ISSC) Arranging for CSR. Applying New CSR for the DSSM. Management review. Collect 6 Monthly data (PSC , FSC & External Audit)(Broadcast, NMs, Best Practice and LARP)for the Management Review Reviewing various QHSE related documents received from the vessel. Maintain the MOC register and follow-up with the status. Need to Close the MOC within 3 months from the Takeover Tracking the QHSE excellence campaign progress. Track and Update the Campaign in Docmap and Share point folder Initiating drug a...

Admaren Tech is hiring a Senior Manager - HR Operations & Systems to lead the design, implementation, and continuous improvement of our HR infrastructure. This role involves optimizing HR systems, rolling out structured performance management processes, integrating employee development tools, and ensuring compliance and operational excellence across all HR functions. Key Responsibilities: HR Systems & Technology Benchmark and evaluate our current HRMS (Keka) against other leading platforms; lead the transition and implementation if required. Oversee system integrations to ensure seamless workflows across the employee lifecycle, including onboarding, performance reviews, payroll, and exit pro...

Lead,manage overall plant operation on heavy fabrication project.production planning, resource allocation,ontimedelivery,improve quality,ISO,SOPs,KPIs,KRA,Drive productivity, cost efficiency,process improvement,Lead initiative,growth,accountability Required Candidate profile Ensure complete plant operations including production, quality, safety, systems implementation. manage day-to-day operations,also drive business growth, process excellence,scalability-modern mgmt

You will be responsible for managing customer service operations, resource planning, career planning, performance management, work force management, team SLA, KRA, KPI training, and regularly formulating and executing internal and external governance strategies. You will effectively review and handle client escalations, monitor and analyze key performance indicators (KPIs) such as ticket resolution times, user satisfaction, and escalation rates to drive continuous improvement. Your role will involve driving process adherence and quality compliance through audits, analyzing complex data to share key process and business insights with the leadership team, and project managing complex change in...

Job description: Should have minimum 4+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Candidate must be able to speak fluent with either Kannada or Malayalam Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Chennai based candidates. Interested candidate can share the resume. PavithraS19@hexaware.com; Contact Number: 9626261016

Role & responsibilities PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team perfo...

Working experience of both Plant & HO to be based out at HO & Plant. Profile includes – Contractor handling, Talent Acquisition ,Training & Development , PMS, OD Intervention , Competency Mapping ,Compensation & Benefits ,QMS , Policy & System , etc. Required Candidate profile Talent Management at HO & Plant & Branches , Recruitment, Employee engagement .HR Operations , Payroll , PMS , HR Policies , KRA & KPI , leadership development,Training & development , HR Audit etc

5 years of overall Sales experience & 1 years as AM & TL on paper is mandatory. Graduation is mandate Need excellent communication in English & Hindi Must be aware about shrinkage, attrition,AHT E-Commerce exp will add advantage Connect 7697428237 Required Candidate profile 4-7 years of overall BPO experience. 1 year on paper exp as a AM-OPS ( KAM). 1 year on paper exp as a TL-OPS ( KAM). E-Commerce exp will add advantage. KAM Or out bound sales exp. mandate.

Requirements of Team Leader Exp.in E- Commerce inbound/email process / Voice Process . Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry. HR Manya 95224 65846 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related repo...

We are having 100+ open positions for a NO1 MNC, located at Gurgaon. SALARY RANGE: 30 K inhand to 45K inhand + Other Allowances & Cab APPLY IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Minimum 1 year of Voice / Blended Customer support experience is mandatory. We are hiring for INTERNATIONAL VOICE PROCESSES. Looking for candidates with Excellent Communication skills Both Side Cabs Available, Sat & Sun are fixed off Easy 1 Day Interview Process. CALL US IMMEDIATELY FOR MORE DETAILS ------------------------------------------------- Senior HR Ankita - 8077879468 ( Share your RESUME on WhatsApp) Email: ankibisht12345@gmail.com NO CHARGES TOUCH CONSULTANTS

Hello, Hiring for below positions for the Domestic BPO Voice process. Interested candidates, please share your profile who looking for an opportunity. Hiring for Gurgaon Mumbai Only Domestic BPO Exp candidates. Positions Hiring for Team Leader Trainer QA AM Quality AM Operations Domains Exp Hiring for: Sales / CS / Collection Business Hiring for : Real Estate / Bank / eCommerce / Consumer Goods Location: Thane / Vashi / Gurgaon Salary depends upon positions and Locations. Regards,