1041 Kra Jobs - Page 12

Job description Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 2-5 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving t...

Position – Team Lead (Customer Support) Location: Ameerpet Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper in any BPO Mail - Varalakshmi.Y@livecjobs.com Required Candidate profile Work mode – Hybrid after 3 months Skills and Abilities: •Performance Metrics Handling: Proven experience in managing key KPIs such as AHT, FCR, CSAT 6 days working

Role: AGM -DGM Corporate HR Exp 12+Years Location- Sector 44 Gurugram Role & responsibilities: 1. HR Planning, Budgeting, Forecasting of Multiple Business Verticals and Laid down AOP of business & Operating plans 2. Provide Strategic direction for setting up the HR function in line with the organizational business plans and facilitate the execution of organizational HR plans and policies. 3. Ensure Competitive positioning of group in the talent market by regularly updating the organizations positioning through conducting regular benchmark exercises, periodic review of organization structure, lines of control and delegation of authority. 4. Ensure availability of critical skill sets and compe...

About ATECH Cloud (Cloudzen 365) Atech is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel Company website link: https://atech.cloud/ Role Scope Job Title : Technical Service Desk Team Leader (India) Dept : Operations Team : Service Delivery / Suppor...

Developed and implemented strategies to enhance team performance, resulting in a 21% improvement in KRA achievement within the team. Conducted regular performance assessments and provided constructive feedback to team members

Role & responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be sensiti...

Teleperformance is hiring for Team Leader for Jaipur & Malad Location. Need candidates with min. 1 year of experience as a TL, in international process. Excellent Communication skills Graduation Mandatory, BPO experience is Mandatory, Candidates must be aware about the KRAs and KPIs of a Team Leader, People Management Skills, Shrinkage Control, Attrition Management, AHT, CSAT, SLA Management, Rotational shifts, 5 days working. Interested candidates can share their profile at Yamanurappa.kuri@teleperformancedibs.com Contact: 9449900627

Roles and Responsibilities Manage a team handling international chat processes, ensuring excellent customer service delivery. Oversee the entire team's performance, including AHT management, CSAT improvement, attrition control, shrinkage reduction, SLA adherence, KPI tracking, and people management skills. Develop and implement strategies to enhance team productivity, efficiency, and overall success. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Ensure compliance with company policies, procedures, and regulatory requirements. Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join ...

About the Job Were changing the way people think about customer care, and we need your help! We are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures. Additionally, the Team Lead will play a key role in fostering team growth through regular performance assessments, training initiatives, and personalized career development planning. As a Team Lead, You Will Oversee and support Customer Service and Technical Support Representatives (CSRs), while also handling chat interactions when required. Faci...

Lead end-to-end plant operations including SMT, FATP, engineering, quality, and maintenance. Drive Lean Manufacturing practices to improve productivity, reduce waste, and enhance OEE. Manage costing strategies to reduce per-unit production costs and improve profitability. Oversee process engineering and support New Product Introductions (NPI). Ensure compliance with ISO, IPC, ESD, and other industry standards. Build and mentor high-performing teams across production and support functions. Collaborate with supply chain for material planning, vendor management, and inventory control. Implement automation and digitalization initiatives aligned with Industry 4.0. Monitor KPIs and present perform...

End to End recruitment (including onboarding and training) Performance Appraisal HR Policies Compliance and policy management Organizational development Data management & reporting KRA Employee relations Salary structure, compensation & benefits

Flutter resources We looking for Resource with 5+ years of experience on Flutter. It is important they have expertise on DART Are there any other specific tech skills that you are looking at candidates having an expertise on apart from Flutter like React / ReactJS, etc. A JD would be preferred.ONLY FLUTTER What is the preferred experience level for these resources?5+ years Are there any time zone overlaps with IST?11- 8pm Are you looking for all as developers or 1 amongst them to lead /sr. developer ? When is the tentative start date for this project and are you OK to have couple start immediately and rest be deployed in time gap of 2/3 weeks? Start is immediate after clearing our selection ...

Automotive Infotainment Testing. Experience :4 to 6 years. Notice Period :upto 30 Days. JD : Strong experience in Python Scripting. Experience in Robot Framework. Experience in Infotainment Testing.

Description: Skills - Collibra JD - Experience in Collibra Develop and implement seamless data quality and governance integration between Azure Databricks Collibra, ensuring accurate, governed data flows and compliance with organizational standards Strong experience in Data quality Experience in Data catalog Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :C Level :To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) :No Remote work possibility :No Global Role Family :To be defined Local Role Name :To be defined Local Skills :Collibra Languages Required::ENGLISH Role Rarity :To Be Defined

Description JD Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills ServcieNow Languages RequiredENGLISH Role Rarity To Be Defined

Description JD Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills HRSD Configurator Languages RequiredENGLISH Role Rarity To Be Defined

Position: Team Leader – BPO Location: Pimpri, Pune Graduation Mandatory Experience: 3+ Years (1+ Year as TL in BFSI -documented) Salary: Up to 4.5 LPA Immediate Joiners Preferred Contact: 7696495267 hr.skyway603@gmail.com Required Candidate profile Strong communication & team management skills Sales / Upselling / Cross-selling experience One-year experience in relevant process email/social media.

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

WFO Job Location Mohali International Voice Process Rotational Shifts 5 Days working Immediate Joining Salary upto 8 LPA Eligibility: Min. 3 year of Team Handling Voice Exp required in BPO On Paper exp needed Interested Call 9815111359 Baljit Required Candidate profile Immediate Joiners CV Criteria : Prior Experience and Last salary must be mentioned The experience must be on paper Must be aware about KPI's Flexible for 24X7 Shifts Good Customer Handling Skills

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Chennai - Tharamani, Tidel Park. Prior experience inBPO sales is a must Interested Candidates can share their resume on kiranyadav@paisabazaar.com. Job Locations : Chennai Tharamani, Tidel Park. Product - Credit Cards & Loans Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed and accuracy. 5) Flexible, able to shift priorities to accommodate changing demands. 6) Ensure no los...

Only Female Candidates can apply. Must have Min 1.5yrs exp as a Team Leader from International Customer Service Process BPO. Well Versed with KPIs. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

We are looking for a skilled Technician to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have 4-6 years of experience in X-Ray technology and be able to work efficiently in a fast-paced environment. Roles and Responsibility Operate and maintain X-Ray equipment for optimal performance. Prepare patients for procedures, explain the process, and ensure patient comfort. Take high-quality images using various techniques and contrast materials. Develop and implement protocols for image quality improvement. Collaborate with healthcare professionals to provide accurate diagnoses. Maintain accurate records of patient information and imaging results. Job Requirements Stron...

We are looking for a highly skilled and experienced Senior Executive to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have 2-4 years of experience in relationship management. Roles and Responsibility Develop and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing client relationships. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service and support to clients. Analyze market trends and competitor activity to stay ahead in the industry. Build and maintain a strong network of contacts within the industry. Job Requirements Proven experience in re...

Roles and Responsibility Lead the quality team in developing and implementing effective quality control processes. Conduct regular audits to ensure compliance with industry standards and company policies. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Develop and maintain quality metrics and reports to track performance. Provide training and coaching to team members on quality procedures and best practices. Foster a culture of continuous improvement within the team. Job Requirements Proven experience in quality assurance and leadership, preferably in a BPO or IT-enabled services environment. Strong knowledge of CRM systems and processes. Exce...