806 Kra Jobs - Page 12

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Job Title: Team Leader Operations (Domestic Process) Location: Bangalore Industry: International BPO (Domestic Ecommerce Process ) Package: Up to 3 LPA (Negotiable for the right candidate) Joining: Immediate About the Role We are looking for an experienced and dynamic Team Leader Operations to lead our domestic ecommerce process team. The ideal candidate will bring strong BPO operations expertise, ecommerce background, and proven team-handling experience. If you are target-driven, people-focused, and passionate about delivering exceptional results, this role is for you. Key Responsibilities Lead, manage, and motivate a team of Customer Support Executives handling domestic ecommerce operation...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Job Title: Team Leader Operations (Domestic Banking Process) Location: Bangalore - CTC: Up to 3 LPA (Negotiable for the right candidate) Shifts: Rotational Interview Mode: Face-to-Face ONLY Joining: Immediate preferred Company: Renowned International BPO About the Role Are you a results-driven Team Leader with a strong background in domestic banking processes and mutual funds? Do you have a firm grasp of team metrics, a passion for coaching, and excellent communication in both English and Hindi? If yes we want you on our team. We are hiring a Team Leader Operations for a domestic banking process at one of Indias most respected international BPOs. This is a high-impact role where leadership, ...

Job description Male candidates preferred. Key Responsibilities Source candidates through job portals, social media, referrals, and other channels. Screen resumes, conduct initial telephonic interviews, and shortlist suitable profiles. Handle basic payroll activities, compliance documentation, and HR reporting. Drive employee engagement initiatives to build a positive workplace culture. Assist in onboarding activities when required. Requirements Bachelors degree in Human Resources, Business Administration, or related field. 1 - 2 years of experience in HR domain. Familiarity with sourcing techniques and recruitment tools (Naukri, LinkedIn, Indeed, etc.). Strong communication and interpersona...

Responsibilities: * Manage HR generalist activities: recruitment, onboarding, training & development * Conduct exit interviews: gather insights, provide feedback Provident fund Free meal

Job description: Should have minimum 5+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Mumbai Based Candidates. Interested can share resume on - Bhawnas1@hexaware.com // 6260351725 Regards Bhawna

Manager Service Delivery | ReSourcePro | Bangalore About the Role ReSource Pro is looking for a dynamic Manager Service Delivery to lead and inspire our service delivery teams in Bangalore. This pivotal leadership role comes at a transformative time for our company – offering a unique opportunity to drive operational excellence, strengthen client relationships, and shape the future of our growing business. Reporting To: Director – Service Delivery You will be responsible for leading service delivery operations, ensuring client satisfaction, driving process improvement, managing budgets, and engaging a high-performing workforce. Key Responsibilities Talent & Team Management: Coach, mentor, an...

Dear Applicant, Hiring for Securities Operations - Senior Vice President (SVP) Location- Mumbai -Lower Parel (E) Shift - General shift Work from office Notice upto 1month CTC: 80 to 90 Lacs Age Criteria: 45-50 years of age Education: Masters degree in Business Administration, Marketing, or related field from a reputed institution. Role : Senior Vice President (SVP) Skills & Experience: Minimum 20 years of proven experience in operations, business strategy, project management, or related domains in securities markets. Prior leadership in regulated environments preferred. Key Responsibilities: Strategic Development: Lead strategy formulation and implementation for scaling offerings across key ...

HR Manager required at noida 63, Qualification- any MBA Exp- min 8 yrs Salary- upto 50k Skills- Recruitment, Payroll, Admin, Compliances Wtsapp me resume at 8295842337 - Mr. Bansal

We are looking for an experienced and proactive HR Generalist to manage and support key HR functions, specifically in Performance Management Systems (PMS), Employee Engagement, and Learning & Development (L&D). This role involves partnering with leadership and employees to foster a positive work environment, drive performance initiatives, and facilitate employee development programs. Key Performance Areas Performance Management System (PMS): Oversee the implementation and administration of the PMS across all levels of the organization. Guide managers and employees through the performance appraisal process, ensuring timely and accurate evaluations. Provide support in setting performance goals...

We are looking for a Team Leader to manage our outbound retention for telecom industry. The role requires handling a team of agents, ensuring achievement of outbound KPIs, and driving overall floor performance. Candidate will be responsible for monitoring daily activities, coaching agents, and maintaining discipline on the floor. Strong focus on people management, attrition & shrinkage control, and performance reviews is a must. The ideal candidate should be well-versed with MS Excel and email communication , have strong leadership skills, and the ability to motivate a team towards achieving targets. Key Responsibilities: Manage daily floor operations and team performance. Achieve outbound K...

Designation: Team Leader Customer Service (Chat) Location: Bangalore (Electronic City) Domain: E-commerce Customer Service We are looking for passionate professionals to join our fast-growing e-commerce customer service operations. If you have experience in managing chat processes, driving performance, and ensuring quality excellence, we want to hear from you! What we’re looking for: Prior experience in e-commerce customer service (chat process) Strong leadership skills (for TL role) Excellent communication and people management skills Immediate availability to join in Bangalore

Walk-in drive on 13th Sep 2025(Saturday) for Team Lead Designation at Hyderabad office. Date : 13-Sep-2025(Saturday) Timings : 10Am - 1Pm Only Venue: COTIVITI INDIA PRIVATE LIMITED 10th Floor, Galaxy, Plot No.1, Sy.No.83/1, Hyd Knowledge City, Raidurgam, Serilingampally Mandal, Hyd, Ranga Reddy, Telangana - 500081.Landmark : Opposite to IKEA Eligibility: Any Graduate / Post Graduate Minimum 2 Years of working experience as a Team Lead on Papers is Mandatory (No Acting Team Lead / Acting SME profiles will be consider) International Voice Process experience is Mandatory I US Healthcare domain experience preferred Excellent Communication skills (spoken and written) Good understanding of process...

Hello Job Seekers, We are hiring for Quality Analyst for Bangalore location and Lucknow for one of the multinational BPO. Please go through the job description - Job Posting: Quality Analyst Location: Bangalore, Kudlugate (GNR) and Shivaji Nagar (EH) Salary: Upto 5.5 LPA (based on experience) Experience: 4+ years in BPO Quality (with at least 1 year as a Quality Analyst) Job Posting: Quality Analyst Location: Lucknow Salary: Upto 3.5 LPA (based on experience) Experience: 3+ years in BPO Quality (with at least 1 year as a Quality Analyst) Job Roles and Responsibilties - Monitor and Evaluate Interactions: Assess customer calls, emails, chats, and other communication channels for adherence to q...

Manage inbound/outbound calls to address customer queries and issues. Deliver accurate solutions while maintaining professionalism. Adhere to call scripts, quality standards, and company policies. Update customer records and meet performance targets. Required Candidate profile Freshers Graduates can apply Excellent Comm skills - MUST HAVE Ok with Rotational Night shifts. Perks and benefits Salary: 20K to 45K P/M Q.Incentives Cabs Insurance

Daily, weekly&Monthly KRA Provide data/documents for internal/external audits Assist HR/Finance in salary reviews (annual/quarterly) Participate in new system implementation/testing Process interim payouts (bonus, F&F, corrections)

1.Strategic Oversight Setting the Vision : They develop and align social media strategies with the agency&aposs larger marketing goals. Client Relationship Management : Regularly meet with key clients to understand their needs and ensure the social media team is delivering value. Long-term Planning : Ensure the teams efforts align with the long-term growth of the agency and client goals. Analytics knowledge : Candidate must know to run Meta Ads and Google Ads. Should know to manage Social Media Accounts and should have knowledge of SEO, SEM etc. 2.Team Leadership and Development Supervising : Directly oversee team leads or senior executives in the social media department. Oversee each depart...

Hi Job Professionals!!! Greetings from Shining Stars!! HIRING FOR INTERNATIONAL BPO IN NOIDA LOCATION Positions - International Customer Care Executive REQUIREMENT - ANY UNDERGRADUATE WITH MINIMUM 3 MONTHS OF INTERNATIONAL BPO EXPERIENCE IS MANDATORY FOR THIS PROFILE. Salary - Upto 4.5 LPA (Depending upon last drawn) Facilities - 5 days working Rotational Shift with Rotational Off Cabs in Odd Hours Travel allowance upto 3.5k will be provided incase candidate don't opt for Cabs Excellent communication required Role & responsibilities Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Assist customers in navigating our products/services, troubleshooting i...

Role: Customer Support - Voice Process Freshers and experienced both can apply For experienced; Required minimum 1 year of Customer Service experience Languages Required: English and Hindi Fluent Location: Bangalore Shifts: Day 6 Working Days; 1 Day Rotational Off Only Immediate Joiners Compensation : For fresher- 18k Take home ; 22k CTC For exp- 22k Take home; 27k CTC Contact: Sanjana- 9251688426

1. Strategic HR Leadership Develop and implement a cohesive HR strategy aligning with business goals of all verticals. Collaborate with Founders and Business Heads to forecast manpower requirements and build long-term workforce plans. Act as a strategic advisor to leadership on organizational design, succession planning, and workforce optimization. 2. HR Policy Development & Compliance Design, document, and implement company-wide HR policies, SOPs, and employee handbooks. Ensure 100% compliance with statutory regulations (PF, ESI, Shops & Establishments, Factories Act, etc.). Standardize processes across verticals while allowing for business-specific needs. 3. Talent Acquisition & Retention ...

Role: Customer Support - Voice Process Freshers and experienced both can apply For experienced; Required minimum 1 year of Customer Service experience Languages Required: English and Hindi Fluent Location: Bangalore Shifts: Day 6 Working Days; 1 Day Rotational Off Only Immediate Joiners Compensation : For fresher- 20k Take home ; 25k CTC For exp- 23k Take home; 27k CTC Contact: Varsha- 9251688428

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...

Senior Manager: Group Company: PhysicsWallah Limited Designation: Senior Manager Office Location: Corporate - KLJ Noida One - Noida - UP Noida (Corporate) Role:We are seeking a dynamic and driven Manager/ Sr. Manager Corporate Partnerships tomanage and lead all placement-related activities for students enrolled in our PW Institute of Innovation (IOI Noida and Lucknow campuses) B.Tech in Computer Science and BBA programs and PW Skills programs (Full-Stack, Data Science, Data Analytics, UI/UX etc.). This individual will be responsible for building a strong employer network, facilitating career readiness, and ensuring successful job outcomes for our learners. Key Responsibilities (KRA): 1. Empl...

Recruitment, Induction, Training, Drafting HR policy, Payroll Management, PF, ESIC, KRA employees relations & welfare etc. SIPS 9793664477 (Call/Whatsapp) Required Candidate profile 5 - 6 years of experience as HR in Construction company Knowledge of payroll Management, Appraisals, PF, ESIC, Payroll, KRA and Recruitment.