Knowledge Management Analyst

Role Overview: As an integral member of the team responsible for managing articles in the new HR Knowledge Management platform, your role will involve collaborating with the HR Portal Team and HR Catalogue SME to ensure correct tagging of articles. Your experience in HR or knowledge management, or in designing and implementing HR solutions for clients, will be invaluable in this role. Key Responsibilities: - Participate in design and implementation workshops with key stakeholders - Produce relevant documentation such as knowledge article repository, content templates, and knowledge management process flows - Hold Admin role for the system, providing knowledge management advice and performing Admin tasks - Support multiple projects from a knowledge management perspective - Work with HR and business stakeholders to build and maintain long-term relationships - Develop proposals and solutions to improve knowledge articles for self-service by employees and line managers - Drive continuous improvement and operational efficiency of processes - Collaborate with the team to embed the Group's values and code of conduct Qualifications: - BA/MA in English is preferred - Any Service now training Additional Details about Standard Chartered: Standard Chartered is an international bank committed to making a positive difference for clients, communities, and employees. With a focus on diversity and inclusion, the bank values difference and advocates for inclusion. By working at Standard Chartered, you'll have the opportunity to grow, innovate, and contribute to driving commerce and prosperity. Note: What We Offer: - Core bank funding for retirement savings, medical and life insurance - Time-off benefits including annual leave, parental/maternity leave, sabbatical, and volunteering leave - Flexible working options - Proactive wellbeing support through digital platforms and development courses - Continuous learning culture with opportunities for growth and development - Inclusive and values-driven organization that celebrates diversity and respects individual potential.,