Knowledge Management Analyst

Pepsico

1 - 3 years

6 - 10 Lacs

hyderabad

Posted:15 hours ago| Platform:

Apply

Skills Required

c++ gcc knowledge management content management servicenow valgrind python project management gdb socket programming spi change management content development git linux embedded c uart content writing multithreading data structures i2c ipc arm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

Responsibilities

Work with the Product Owner to communicate, maintain, and prioritize all Knowledge management functional requirements for implementation in ServiceNow across GCC/functions/Sectors.
Monitor ongoing backlog of Knowledge related requirements & enhancements across GCC and ensure alignment with program priorities.
Provide input to developing a user-friendly, intuitive Knowledge solution for GCC and the broader enterprise leveraging the Knowledge management process.Exceptional communication skills. Proficiency in English language.
Ability to work collaboratively and proactively with multi-functional teams
Broad understanding of the current and emerging Service management trends and developments
Knowledge of Service Management process frameworks and supporting tools and roles.
Excellent communication, time management and multi-tasking skills
Communicating with and presenting to stakeholders if needed.
Organizational and project management skills, including the ability to lead diverse cross-functional teams.
Demonstrated customer focus and service oriented attitude with a high attention to detail.
Support Knowledge management process on the design, development and implementation of enterprise service management platform (ServiceNow) and provide input into the unified employee experience design as it relates to Knowledge management

Qualifications

Experience with IT platforms within GCC or Service Management organizations including design, configuration, development and implementation
1-3 years of experience in Knowledge management or related roles (ie: content management, reporting & analytics, service management

More Jobs at Pepsico

Associate Manager - Finance

Hyderabad

2 - 4 yrs

INR 8 - 13 Lacs

Senior Data Analyst - IBP

Hyderabad, Gurgaon

2 - 4 yrs

INR 8 - 12 Lacs

Deputy Manager- Finance

Hyderabad

3 - 5 yrs

INR 9 - 14 Lacs

Finance Sr Analyst

Hyderabad

2 - 4 yrs

INR 8 - 12 Lacs

Manager - Process Mining

Hyderabad

2 - 5 yrs

INR 9 - 14 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.