Kiosk Manager

As a Kiosk Manager, you will be responsible to capture and open positions across pan India.  Overseeing the daily operations and performance of a designated kiosk or a group of kiosks. This role involves managing staff, optimizing sales, and ensuring a positive customer experience. The Kiosk Manager is also accountable for inventory management, financial reporting, and maintaining the overall appearance of the kiosk.

Responsibility

·        Expand and open kiosk counters across pan India.

·        Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures.

·        Monitor staffing levels, schedule shifts, and allocate resources efficiently.

·        Set and achieve sales targets and key performance indicators (KPIs).

·        Implement strategies to drive sales, upsell products, and maximize revenue.

·        Ensure that customers receive excellent service and have a positive experience at the kiosk.

·        Address customer inquiries, concerns, and feedback promptly.

·        Recruit, train, and supervise kiosk staff.

·        Conduct performance evaluations and provide feedback to team members.

·        Foster a positive and motivated work environment.

·        Manage inventory levels and ensure stock is replenished as needed.

·        Conduct regular inventory checks to prevent shortages or overstock situations.

·        Prepare and analyse financial reports, including sales reports, expenses, and profit margins.

·        Implement cost-control measures to optimize financial performance.

·        Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products are well-presented.

·        Collaborate with marketing teams for promotional displays and campaigns.

·        Ensure compliance with health and safety regulations.

·        Adhere to all relevant legal guidelines and industry standards.

·        Manage relationships with suppliers and vendors.