Kiosk Manager

As a Kiosk Manager, your primary responsibility will be to expand and open kiosk counters across pan India. You will oversee the daily operations and performance of a designated kiosk or a group of kiosks, ensuring compliance with company policies and procedures. Efficiently managing staff, optimizing sales, and providing a positive customer experience are key aspects of this role. Your duties will include setting and achieving sales targets and key performance indicators, implementing strategies to drive sales and maximize revenue through upselling products. It will be crucial to monitor staffing levels, schedule shifts effectively, and allocate resources efficiently. Customer service excellence is paramount, and you will be expected to address customer inquiries, concerns, and feedback promptly. Recruitment, training, and supervision of kiosk staff will fall under your purview. Conducting performance evaluations, providing feedback, and fostering a positive work environment will be essential for team motivation and success. You will also be responsible for managing inventory levels, ensuring timely replenishment, and conducting regular inventory checks to avoid shortages or overstock situations. Financial reporting, including sales reports, expenses, and profit margins analysis, will be part of your routine tasks. Implementing cost-control measures to optimize financial performance is crucial. Maintaining the visual appeal of the kiosk, collaborating with marketing teams for promotional displays, and ensuring compliance with health and safety regulations are integral parts of your role. Furthermore, you will need to adhere to all relevant legal guidelines and industry standards while managing relationships with suppliers and vendors. Your dedication to excellence in operations, sales, customer service, and overall kiosk management will contribute significantly to the success and growth of the business.,