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KIBO OMS Lead-Offshore

KIBO OMS Lead-Offshore

Kognivera

6 - 11 years

9 - 13 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Order management Performance tuning Product engineering DOM Javascript Agile Workflow Order processing Operations Logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: KIBO OMS Lead - Offshore

Location: India-Bangalore

Experience: 6+ Years (Minimum 2 End-to-End KIBO OMS Implementations)

Employment Type: Full-Time / Contract

Job Summary:

We are seeking an experienced KIBO OMS Lead with strong hands-on experience in implementing and customizing KIBO Order Management System (OMS). The ideal candidate should have led at least two full-cycle KIBO OMS implementations and possess deep expertise in order routing, fulfillment workflows, and integrations with payment gateways and logistics providers.

Key Responsibilities:

Lead the end-to-end implementation of KIBO OMS projects.
Design and configure Order Routing rules and manage dynamic routing logic across channels and fulfillers.
Manage and enhance Order Management functionalities including order lifecycle, tracking, cancellations, returns, and refunds.
Customize and extend the Fulfiller Module workflow to align with unique business needs and operational models.
Implement and provide support for KIBO Store Associate App, ensuring smooth in-store order processing and inventory handling.
Integrate Payment Adapters such as PayPal, Adyen, Apple Pay, and Google Pay to support diverse payment scenarios.
Work closely with 3PLs (e.g.Envioclick) for seamless integration and tracking of shipment status across order lifecycle stages.
Collaborate with cross-functional teams Product, Engineering, QA, and Business to deliver solutions aligned with business goals.
Provide technical leadership, code reviews, and mentorship to development and support teams.
Support performance tuning, testing, and deployment activities.

Required Skills and Qualifications:

Minimum 2 full-cycle KIBO OMS implementations.
Strong expertise in Order Routing configuration and rule management.
In-depth knowledge of Order Management processes refunds, returns, cancellations, order modifications, and tracking.
Experience in customizing the Fulfiller Module and extending workflows based on business logic.
Hands-on experience with KIBO Store Associate App deployment, configuration, and usage.
Proven experience in integrating Payment Adapters PayPal, Adyen, Apple Pay, Google Pay.
Solid understanding of 3PL integration for order tracking, shipping updates, and delivery status handling.
Strong problem-solving and communication skills.
Ability to work in an Agile environment and manage multiple priorities effectively.

Preferred Qualifications:

Experience with JavaScript, REST APIs, and KIBO Admin Console.
Understanding of Retail, eCommerce, and Omnichannel fulfillment models.
Exposure to Inventory Management and Distributed Order Management (DOM) concepts.

Certifications:

KIBO OMS Certification added advantage

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KIBO OMS Lead-Offshore