Skills & Experience Experience in handling teams of technical specialists for developing the product to the customer on the cloud, first time right Hands-on code development. 20 + years of total experience Experience in Java Microservices, Angular, MySQL, Cloud operations and Rest Web Services technologies Aware of CI & CD tools likes Jenkins Aware of Dockers environment & Linux OS (Ubuntu) Managing multiple scrum teams & QA team. Key Responsibilities Primarily responsible for managing product releases to deliver within time, scope, budget and adherence to process & quality standards. Engage in hands-on activities like technical guidance, in-depth analysis, review and design of the software, including technical review and analysis of source code will include reviews of in-house developed code, as well as review of technologies provided by 3rd party vendors. Organizing sprint planning meetings, getting estimates from Scrum masters, and working with product managers to prioritize sprint tasks Develop and manage end-to-end project plans and ensure on-time delivery Product Owner Support - Support the Product Owner in grooming backlog, managing project scope, and setting customer expectations for project deliverables. Responsible for software engineering processes, QA, practices, standards, templates, tools and operations to ensure reproducible development and high quality, while keeping costs under control Track Resource utilization across the development & QA teams and ensure effective and efficient utilization of resources. Carry out supervisory responsibilities in accordance with the organization's policies. Responsibilities include interviewing, hiring, training employees; mentoring, planning, assigning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Guide team on complex business logic development, testing and deployment areas Carrying out key feature development by yourself along with managing the team members.

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop. ETPs strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. The capability to provide localisation and support in 24 countries has enabled ETP to acquire significant regional and global customers. ETPs “asset-light” solutions minimize IT administrative costs and provide AI-powered recommendations Designation – “Support Analyst” – Customer Support Job Description: Technical Knowledge- Expert in Troubleshooting and Root cause analysis Basic Database Understanding - SQL skills, how to extract a log file, Cloud environment Functional Knowledge Understanding of how point-of-sale operations and inventory management work Managing Customer communication Managing incident lifecycle To make the Test plan for incidents that require L3 fix To support customer in implementing the solution Base Location : Mumbai (Saki Naka)