Skills & Experience Experience in handling teams of technical specialists for developing the product to the customer on the cloud, first time right Hands-on code development. 20 + years of total experience Experience in Java Microservices, Angular, MySQL, Cloud operations and Rest Web Services technologies Aware of CI & CD tools likes Jenkins Aware of Dockers environment & Linux OS (Ubuntu) Managing multiple scrum teams & QA team. Key Responsibilities Primarily responsible for managing product releases to deliver within time, scope, budget and adherence to process & quality standards. Engage in hands-on activities like technical guidance, in-depth analysis, review and design of the software, including technical review and analysis of source code will include reviews of in-house developed code, as well as review of technologies provided by 3rd party vendors. Organizing sprint planning meetings, getting estimates from Scrum masters, and working with product managers to prioritize sprint tasks Develop and manage end-to-end project plans and ensure on-time delivery Product Owner Support - Support the Product Owner in grooming backlog, managing project scope, and setting customer expectations for project deliverables. Responsible for software engineering processes, QA, practices, standards, templates, tools and operations to ensure reproducible development and high quality, while keeping costs under control Track Resource utilization across the development & QA teams and ensure effective and efficient utilization of resources. Carry out supervisory responsibilities in accordance with the organization's policies. Responsibilities include interviewing, hiring, training employees; mentoring, planning, assigning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Guide team on complex business logic development, testing and deployment areas Carrying out key feature development by yourself along with managing the team members.
Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop. ETPs strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. The capability to provide localisation and support in 24 countries has enabled ETP to acquire significant regional and global customers. ETPs “asset-light” solutions minimize IT administrative costs and provide AI-powered recommendations Designation – “Support Analyst” – Customer Support Job Description: Technical Knowledge- Expert in Troubleshooting and Root cause analysis Basic Database Understanding - SQL skills, how to extract a log file, Cloud environment Functional Knowledge Understanding of how point-of-sale operations and inventory management work Managing Customer communication Managing incident lifecycle To make the Test plan for incidents that require L3 fix To support customer in implementing the solution Base Location : Mumbai (Saki Naka)
Position: CRM Manager Reporting to: Sr. Marketing Manager Experience: 5+ years relevant Role Overview: We are seeking an experienced and results-driven CRM Manager to lead the development and execution of our customer relationship strategies. The ideal candidate will have deep expertise in CRM tools and B2B SaaS marketing automation, with a strong understanding of the retail industry . You will be responsible for enhancing customer engagement, optimizing communication strategies, improving retention, and contributing to revenue growth. Responsibilities: CRM Strategy Management Develop and execute strategies to drive lead generation, conversion, and retention using Zoho CRM. Design, implement, and optimize workflows in Zoho CRM to automate sales, marketing, and customer support processes, ensuring efficiency and consistency across teams. Configure and customize Zoho CRM based on business requirements, adding fields, modules, and automation rules as needed. Performing database maintenance tasks, including diagnostic tests, duplicate entry cleansing, and bounce back cleaning. Providing Zoho CRM training and end-user support. Documenting processes, including error reports and changes to field history tables. Preparing reports for sales and other departments. Oversee and manage Zoho CRM to ensure effective management of customer interactions, sales processes, and data accuracy. Marketing Automation Conducting market research to better comprehend prevailing consumer behaviors. Reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs. Conceptualizing email marketing campaigns that speak directly about the subject/topic to existing and prospective clients. Proof-checking the email copy to ensure that is well-written and free from mistakes. Collaborate with the marketing team to create automated campaigns that engage customers, nurture prospects, and retain existing clients. Maintaining a database of customers who have opted to receive our correspondence. Distributing emails through the use of automation software (Zoho Campaigns) Writing first responses on-the-go to prospective new customers who respond to the campaign. Manage and optimize Zoho Marketing Plus for lead nurturing, email marketing campaigns, and customer segmentation. Customer Life Cycle Management Develop and implement strategies to improve customer retention, reduce churn, and increase customer satisfaction. Track customer interactions and feedback, identifying areas for improvement and implementing corrective actions. Maintaining a documented pipeline of calls and lead generation activities. Analyze CRM data to identify trends, pain points, and opportunities to enhance the customer experience. Team Collaboration and Leadership Collaborate with sales, marketing, and customer success teams to ensure alignment across departments and a cohesive customer experience. Develop and maintain CRM best practices and ensure team adherence to processes and workflows. Nurturing existing prospects to the point of conversion for the Sales team and hence conversion to a qualified opportunity. Provide training and ongoing support to teams to ensure they are effectively utilizing Zoho CRM and Zoho Marketing Plus tools. Reporting and Analytics: Create and manage reports and dashboards in Zoho CRM and Zoho Marketing Plus to track KPIs, customer trends, and sales performance. Analyze customer data and campaign performance to provide insights and actionable recommendations to senior management. Required Qualification Experience: Minimum 5 years of experience in CRM management, preferably in B2B SaaS or similar industries. Technical Proficiency: In-depth experience with Zoho CRM and Zoho Marketing Plus , including workflow creation , reporting, and automation. Workflow Automation Expertise: Proven ability to create, manage, and optimize workflows in Zoho CRM to automate key processes (e.g., lead assignment, follow-ups, customer onboarding, etc.) Customer-Centric Mindset: Proven track record in driving customer satisfaction, retention, and successful marketing campaigns. Analytical Skills: Strong ability to analyze data, create reports, and draw actionable insights from CRM data. Communication: Excellent written and verbal communication skills to collaborate with cross-functional teams and present data insights. Leadership Skills: Experience managing and mentoring teams, with a focus on driving collaboration and achieving company goals. Preferred Qualification Zoho certifications (CRM, Marketing Automation, etc.) Knowledge of B2B sales processes and customer lifecycle management in a SaaS environment. Education Qualification Bachelors degree in Marketing, Business Administration, Information Systems , or related field is required. A Masters degree (MBA) or Postgraduate Diploma in Marketing/CRM/Data Analytics is preferred .
Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop. ETPs strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. The capability to provide localisation and support in 24 countries has enabled ETP to acquire significant regional and global customers. ETPs “asset-light” solutions minimize IT administrative costs and provide AI-powered recommendations Designation – “Support Analyst” – Customer Support Job Description: Technical Knowledge- Expert in Troubleshooting and Root cause analysis Basic Database Understanding - SQL skills, how to extract a log file, Cloud environment Functional Knowledge Understanding of how point-of-sale operations and inventory management work Managing Customer communication Managing incident lifecycle To make the Test plan for incidents that require L3 fix To support customer in implementing the solution Base Location : Mumbai (Saki Naka)
Designation : Regional Manager - Sales Mumbai - Andheri East (Saki Vihar) Experience: 10 years and above Job Description: Build and execute a strong sales strategy for New Business growth in the territory and achieve KPIs Generate leads and establish a structured sales methodology and process including opportunity validation, pursuit and closure. This includes a sales operating pace, providing accurate forecast and pipeline updates to the business stakeholders Engage and develop trusted relationships with customers and map with decision makers to understand the customers prospects' business requirements and pain points, mapping it to solution offerings Work with the cross-team members including inside sales, marketing and technical team members to progress opportunities including fine-tuning of solution for prospects and to close deals Attend meetings to align strategy with manager and other stakeholders and upkeep CRM regularly Perform business development-related work as an ambassador of ETP in the Subsidiary. Requirement: Degree or Diploma in a business field preferred Total 10 years and at least 5+ years of SaaS sales experience preferred with a strong track record of closing new business deals and growing accounts Good understanding of software solutions, cloud, eCommerce, CRM & ERP Have good prospecting, communication & presentation skills A true passion for sales and Technology, we want people who love what they do and can inspire team members Must be energetic, upbeat, entrepreneurial, confident and a strong communicator who can work well with a team. Interested candidates can share details & CV to uma.dimari@etpgroup.com Current CTC: Expected CTC: Notice Period: Total experience in SaaS Sales:
Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop. ETPs strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. The capability to provide localisation and support in 24 countries has enabled ETP to acquire significant regional and global customers. ETPs “asset-light” solutions minimize IT administrative costs and provide AI-powered recommendations Designation – “Support Analyst” – Customer Support Job Description: Technical Knowledge- Expert in Troubleshooting and Root cause analysis Basic Database Understanding - SQL skills, how to extract a log file, Cloud environment Functional Knowledge Understanding of how point-of-sale operations and inventory management work Managing Customer communication Managing incident lifecycle To make the Test plan for incidents that require L3 fix To support customer in implementing the solution Base Location : Mumbai (Saki Naka)
Key Responsibilities: Build, structure, and update retail databases across India, Indonesia, Malaysia, and the Philippines. Conduct deep-dive data research using public sources, third-party platforms, directories, and industry databases. Regularly clean, standardize, validate, and de-duplicate data to maintain accuracy and consistency. Use Zoho CRM extensively for data entry, management, tracking, and reporting. Monitor and maintain overall database health, identifying gaps, outdated entries, and inconsistencies. Source new data from public and third-party sources relevant to regional retail markets. Collaborate with marketing, sales, and operations teams to align on data requirements. Develop SOPs for database hygiene and establish workflows to ensure ongoing data quality. Understand and ensure compliance with regional data privacy laws and CRM best practices. Generate routine reports, dashboards, and insights from Zoho CRM for business teams. Minimum 3 years of experience in data research, database building, and management. Hands-on experience with Zoho CRM is mandatory. Prior work in the retail sector or with retail-focused datasets is highly preferred. Proven experience in data research and building structured databases from scratch. Demonstrated expertise in online research and data mining using tools like Google Advanced Search, LinkedIn, industry directories, government registries, etc. Familiarity with database structuring across global markets, especially in India, Indonesia, Malaysia, and the Philippines. Proficiency in Excel/Google Sheets for bulk data handling and cleansing. Strong attention to detail, analytical mindset, and documentation skills. Unified Commerce Solutions Effective cross-functional communication and the ability to work independently in a fast-paced environment. Fluency in English; knowledge of any Southeast Asian languages is a plus. What We Offer: • Opportunity to work on multi-country retail data projects with direct business impact. • A collaborative in-office environment that fosters growth and accountability. • Exposure to cross-border retail market trends and business intelligence practices.
Job description Experience level: Above 10 years Job Title: Manager/Senior Manager Digital Marketing Department : Marketing Working Hours: 8:30am onwards (Supporting APAC & ASIA Geographies) Qualifications: Bachelor's degree in Marketing, Business Administration, Communications, or a related field. 7 years of progressive experience in digital marketing, with at least [3+] years in a leadership/head role, preferably within an e-commerce, B2B or SaaS. Proven track record of developing and executing successful digital marketing strategies that have driven measurable business growth. In-depth knowledge and hands-on experience across a wide range of digital marketing disciplines, including SEO, SEM (PPC), social media marketing, email marketing, and web analytics. Proficiency with various digital marketing tools and platforms (e.g., Google Analytics, Google Ads, ZOHO, SEMrush and Strapi). Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. Excellent leadership, team management, and interpersonal skills. Exceptional written and verbal communication skills, with the ability to articulate complex strategies and present effectively to diverse audiences. Strategic thinking, creative problem-solving, and a proactive approach to identifying and addressing challenges. Adaptability and a passion for staying updated with the latest digital marketing trends and technologies.
Hiring Now: Smart Technical Architects with Retail Industry Experience! Join ETP to shape the future of retail technology. Role Name: Sr. Technical Architect Location : Saki Vihar, Andheri All 5 days work from office Skills & Experience Core Architecture Skills 10 - 12 years of experience in the field of software engineering, architecture and design Significant experience (4-6 years) with working on cloud native technologies on cross functional systems, API's and integration frameworks (including microservices) Extensive experience designing, implementing, and managing microservices architectures at scale • System Design: Proven ability to design high-scale, high-availability systems handling millions of transactions Experience in technical architecture design using Java, REST API, Angular, Microservices, MySQL, Redis/Dragonfly, Solr, Kubernetes, Eureka/Vertex, Kafka and associated technologies. Cloud & Infrastructure Cloud Platforms: Proficiency with major cloud providers (GCP, AWS, Azure) and cloud-native services Kubernetes: Expert-level experience with Kubernetes orchestration, deployment strategies, and cluster management Containerization: Advanced knowledge of Docker, container orchestration, and deployment pipelines DevOps/GitOps: Experience with CI/CD pipelines, infrastructure as code, and automated deployment strategies Technical Stack Programming Languages: Proficiency in Java, Python or similar enterprise languages API Technologies: REST, GraphQL, gRPC, and modern API management platforms Databases: Experience with both SQL and NoSQL databases, data modeling, and distributed data strategies Message Queues: Knowledge of Apache Kafka, RabbitMQ, or similar event streaming platforms Monitoring & Observability: Experience with Prometheus, Grafana, Fluentd/Grafana Alloy, and distributed tracing Security & Compliance Security Architecture: Understanding of enterprise security patterns, OAuth, JWT, and API security Compliance: Knowledge of industry standards including PCI DSS, GDPR, and retail compliance requirements Performance & Scalability: Experience with performance optimization, load testing, and capacity planning Leadership & Soft Skills Ability to understand the big picture and come up with platform design and recommendations to integrate the same with DevOps and best in class architectural principles Strong problem-solving skills with an innovative mindset (leveraging and exploring new technologies.) Ability to investigate and evaluate new tools/technology and provide recommendations to senior management on them. Key Responsibilities Architecture Leadership Drive MACH architecture evolution and enterprise-scale system design for 400+ microservices Define technology roadmaps and establish architectural standards across the organization Technical Leadership Design and optimize microservices ecosystems with service discovery and distributed data management Lead API-first principles and cloud-native solutions using Kubernetes and modern DevOps Architect integrations for marketplaces, e-commerce platforms,payment gateways & ERP System Architecture & Infrastructure Build fault-tolerant distributed systems for high-volume retail transactions Design unified data architecture and implement security frameworks (AES 256, PCI, GDPR compliance) Optimize system performance, scalability, and reliability Team Leadership & Collaboration Mentor development teams and conduct architecture reviews Collaborate with product managers to translate business requirements into technical solutions Lead architectural discussions and facilitate knowledge sharing across team
Designation : Commercial Executive Location : Andheri East Exp: 4+ years The role plays a key role in ensuring deal sanctity and integrity of transactions with our company and will report to Vice President and / or Executive Director. Basic Functions a. Represent ETP in a positive and professional manner b. To provide direct support to the Sales Team, Presales team, Business Development managers & Account Manager in the analysis, proposal development, costing and approval of quotes for existing and prospective ETP partners and customers to ensure that the Sales department is able to meet its growth and profitability targets. c. Proper work ethic, and attention to detail, arrive to work and meetings on time and prepared Key Responsibilities: a. Leading and driving the overall proposals plan, proposal preparation, team collaboration, integration of RFP/RFI response process and proposal management prior to their submission to customers, partners or prospects for opportunities across geographies. b. Conduct quality checks to ensure enforcement of approvals and proposal terms c. Ensuring the proposal contents/ documents are properly aligned to provide the best solution/ response to existing customers or prospective customers. d. Collaborating with Sales Team for structuring deals, commercial models and innovative pricing models according to the market requirements e. Stakeholder mapping and bid management f. Monitor the status of the deal & call out red flags g. Drive deal reviews at key stages of the deals h. Competition mapping & analysis. Do intensive customer research; create Info Pack for help of sales teams i. Create Winning Value Propositions in collaboration with Pre sales team j. Support the pre-sales team with responding to RFIs and RFPs k. Building Agreement / Contract documents & collaborating with finance & legal team l. Account Planning with help of Sales, account teams m. Building management reports - MIS & Forecasting Reports for senior management n. Consolidating Cash Flow documents. Regular follow-ups with Sales team Candidate profile: PG / MBA Finance Minimum 8 - 10 years of work experience Key skills: a. Working Knowledge of Microsoft Word, Excel, and PowerPoint with significant skills in advanced use of EXCEL (analysis, costing, reporting, tables, macros, etc). b. Excellent analytical abilities for MIS reporting c. Good verbal & written communication d. Ability to maintain confidentiality e. Given the nature of the job, maintaining personal flexibility and handling multiple tasks to meet deadlines is required. f. Retail domain knowledge is preferred
Location : Saki Vihar, beside - L&T Role type: Contract to hire - High performer to be converted to permanent employee Talent Acquisition Specialist - ETP Group We are seeking a dynamic and results-oriented Talent Acquisition Specialist to join ETP Group, a leading omni-channel retail software company. This role demands a proactive go-getter who can deliver outstanding hiring outcomes through innovative sourcing and strategic recruitment. Key Responsibilities: Drive end-to-end recruitment across multiple functions with a focus on quality and speed, consistently achieving a time-to-fill metric of under 30 - 45 days. Develop and implement out-of-the-box hiring strategies, including creative sourcing channels, hackathons, employee referrals, and digital engagement to attract top-tier talent. Build and maintain robust talent pipelines ensuring a candidate pipeline coverage ratio of 3:1 for critical roles. Collaborate closely with hiring managers to deeply understand role requirements and deliver candidates aligned with business needs and cultural fit. Leverage AI-driven tools and social media platforms to enhance sourcing effectiveness and employer branding. Maintain a candidate experience rating above 90% through effective communication and seamless process management. Qualifications: Proven track record of meeting or exceeding recruitment KPIs in high-volume and strategic hiring campaigns, preferably within technology or SaaS environments. Exceptional communication, relationship-building, and stakeholder management skills. Demonstrated ability to think creatively and implement innovative hiring initiatives that go beyond traditional recruitment methods. High level of autonomy with a persistent, solutions-focused mindset suitable for a fast-paced, evolving business. Familiarity with Applicant Tracking Systems (ATS), recruitment analytics, and digital hiring platforms is preferred. MBA or HR-related qualification is advantageous. Join the ETP Group team and contribute to shaping the future of retail technology by bringing in the best talent through innovation and tenacity! Interested candidates may share their updated resume to jyoti.kumar@etpgroup.com with the below details: CTC: Expected CTC: Notice Period: Ok to commute to office all 5 days
Department: R&D Location: Mumbai(Andheri) or Pune(Baner) Should be comfortable coming to the office on a daily basis. Preference for immediate joiners or candidates with shorter notice periods. Position: Head of Quality Overall Purpose: The Head of Quality is responsible for establishing and leading the quality assurance strategy and execution across the SaaS product lifecycle. This role ensures the delivery of a high-quality, reliable, and scalable product that meets customer expectations and business objectives. They champion a culture of quality throughout the organization. Key Responsibilities: Strategy and Vision: Develop and implement a comprehensive quality strategy aligned with the company's overall goals and product roadmap. Define and track key quality metrics and KPIs (e.g., defect density, test coverage, customer satisfaction related to quality). Stay abreast of industry best practices, emerging technologies, and trends in quality assurance for SaaS products. Advocate for quality principles and practices across engineering, product, and other relevant teams. Team Leadership and Development: Build, mentor, and lead a high-performing quality assurance team, including QA engineers, test automation specialists, and potentially performance and security testers. Foster a collaborative and growth-oriented environment within the QA team. Define roles and responsibilities, conduct performance reviews, and identify training and development needs. Effectively allocate resources to meet product demands and quality goals. QA Process and Standards: Establish and maintain clear and efficient QA processes, methodologies (e.g., Agile, Scrum, Waterfall), and standards. Develop and implement test plans, test cases, and test scripts for various testing types (functional, integration, regression, performance, security, usability). Ensure consistent application of QA processes across different product areas and teams. Implement and manage defect tracking and reporting systems. Test Automation: Drive the development and implementation of robust test automation frameworks to improve efficiency and test coverage. Evaluate and select appropriate automation tools and technologies. Ensure the maintainability and scalability of automation scripts. Collaboration and Communication: Work closely with product managers, engineers, designers, and other stakeholders throughout the development lifecycle to ensure quality is built-in from the beginning. Communicate effectively on quality-related matters, including test results, defect status, and risk assessments. Participate in sprint planning, reviews, and retrospectives to provide quality insights. Act as a point of contact for quality-related inquiries and escalations. Risk Management and Mitigation: Identify and assess potential quality risks early in the development process. Develop and implement mitigation strategies to minimize the impact of identified risks. Analyze defect trends and identify root causes to prevent future issues. Continuous Improvement: Continuously evaluate and improve QA processes and methodologies based on feedback, data analysis, and industry best practices. Promote a culture of continuous learning and improvement within the QA team and the broader organization. Implement tools and techniques to enhance test efficiency and effectiveness. Ideal Candidate Profile: Experience: 15+ years of progressive experience in quality assurance, with at least 5-7 years in a leadership role within a SaaS environment. Proven track record of building and leading high-performing QA teams. Deep understanding of the SaaS development lifecycle and deployment models. Significant experience in developing and implementing test automation frameworks. Experience with various testing methodologies and tools. Technical Skills: Strong understanding of software testing principles, methodologies, and best practices. Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Playwright). Familiarity with performance testing tools (e.g., JMeter, LoadRunner) and security testing concepts. Experience with CI/CD pipelines and integrating automated tests. Understanding of cloud platforms (e.g., AWS, Azure, GCP) and their impact on quality assurance. Familiarity with database technologies and query languages. Soft Skills: Excellent leadership, communication (written and verbal), and interpersonal skills. Strong analytical and problem-solving abilities. Strategic thinking and the ability to translate business needs into quality strategies. Ability to influence and collaborate effectively across different teams. Results-oriented with a strong focus on delivering high-quality products. Adaptability and the ability to thrive in a fast-paced, evolving environment. Education: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). Relevant certifications (e.g., ISTQB, CSTE) are a plus. Key Performance Indicators (KPIs) for this Role: Reduction in medium, critical and high-severity production defects. Improvement in test coverage (unit, integration, end-to-end). Increase in automation test execution efficiency. Improvement in customer satisfaction scores related to product quality and reliability. Reduction in the time to release new features due to efficient testing processes. Team satisfaction and retention rates within the QA organization. Reports To: CEO/COO
Role: Technical Lead (Designation can be defined basis the hierarchy) Department: R&D Location: Baner Should be comfortable coming to the office on a daily basis. Preference for immediate joiners or candidates with shorter notice periods. Key Responsibilities Primarily responsible for managing product releases to deliver within time, scope, budget and adherence to process & quality standards. Engage in hands-on activities like technical guidance, in-depth analysis, review and design of the software, including technical review and analysis of source code will include reviews of in-house developed code, as well as review of technologies provided by 3rd party vendors. Organizing sprint planning meetings, getting estimates from Scrum masters, and working with product managers to prioritize sprint tasks Develop and manage end-to-end project plans and ensure on-time delivery Product Owner Support - Support the Product Owner in grooming backlog, managing project scope, and setting customer expectations for project deliverables. Responsible for software engineering processes, QA, practices, standards, templates, tools and operations to ensure reproducible development and high quality, while keeping costs under control Track Resource utilization across the development & QA teams and ensure effective and efficient utilization of resources. Carry out supervisory responsibilities in accordance with the organization's policies. Responsibilities include interviewing, hiring, training employees; mentoring, planning, assigning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Guide team on complex business logic development, testing and deployment areas Carrying out key feature development by yourself along with managing the team members. Skills & Experience Experience in handling teams of technical specialists for developing the product to the customer on the cloud, first time right Hands-on code development. 15 + years of total experience Experience in Java Microservices, Angular, MySQL, Cloud operations and Rest Web Services technologies Aware of CI & CD tools likes Jenkins Aware of Dockers environment & Linux OS (Ubuntu) Managing multiple scrum teams & QA team. Base Location: Pune
Role: Technical Delivery Head Retail Business Division Location: Andheri East (Saki Vihar) Job Description: - The Technical Delivery Head is responsible for the delivery of software development projects within ETP Retail Business division This role will be reporting to the Head - Global Services The performance will be measured based on First time right Delivery On Time Delivery Budgets Management of the Technical team consisting of Project Manager, Leads and Developers and QA who will report to this role. The roles key responsibilities - Project Planning, Scheduling and Team Performance. In execution of these responsibilities, The Delivery Head should demonstrate superior skills including but not limited to the following areas Understanding and leveraging expert knowledge about relevant ETP and 3rd party technology, Designing and developing superior technical approaches and solutions which satisfy clients business needs and Identify and implement useful tools to be used by ETP Consulting and support organizations. To Identify, implement and adapt AI tools for technical development and troubleshooting. The Delivery Head should also display solid ability to delegate, supervise, and develop Project Manager/Software Engineer / Consultants. The Delivery Head should also need to learn, adapt, demonstrate and utilize expert understanding of ETP Development Methodology (EDM) for execution of the development projects. The Delivery Head has to also adapt to clients needs of WaterFall or Agile development methodologies. The Delivery Head needs to ensure Quality application is delivered to the customer which meets the customer expectation. In addition, The Delivery Head is expected to build and maintain positive relationships with all ETP clients The Delivery Head is expected to possess functional and technical experts to oversee, monitor and control the Development projects. Work with cross functional teams RnD, Implementation, Customer Support, Customer Success Management teams to deliver solutions to clients Technical expertise Excellent knowledge of Java SE/EE Object-Oriented Programming (OOP) RESTful APIs and webservices Frameworks & libraries Spring (including Spring Boot, Spring MVC) Hibernate Struts Databases SQL databases (e.g., MySQL, PostgreSQL) NoSQL databases (e.g., MongoDB) Database Management Systems (DBMS) Tools & platforms Version Control: Git, GitHub, GitLab CI/CD & DevOps: Jenkins, Docker, Kubernetes IDEs: Eclipse, IntelliJ IDEA Education: Qualification: B.E / MBA Having PMP/PRINCE is an added advantage Work Experience: 16-20 years Technical experience Hands-on technical experience Excellent communication and presentation skills Domain Preference: Retail / Sales / ERP / Distribution / Retail Software. You can see more about what we do here http://www.etpgroup.com/Videos.html
Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop. ETPs strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. The capability to provide localisation and support in 24 countries has enabled ETP to acquire significant regional and global customers. ETPs “asset-light” solutions minimize IT administrative costs and provide AI-powered recommendations Designation – “Support Analyst” – Customer Support Job Description: Technical Knowledge- Expert in Troubleshooting and Root cause analysis Basic Database Understanding - SQL skills, how to extract a log file, Cloud environment Functional Knowledge Understanding of how point-of-sale operations and inventory management work Managing Customer communication Managing incident lifecycle To make the Test plan for incidents that require L3 fix To support customer in implementing the solution Base Location : Mumbai (Saki Naka)
Job Title: Learning & Development Executive Location: Saki Vihar, Powai, Mumbai Company: ETP Group - Leading Unified Commerce Retail Software Company Dynamic, proactive L&D go-getter with a passion for driving change, managing innovative learning platforms, and fostering growth across teams. Focused on enhancing skills, engagement, and organizational impact through strategic training and development initiatives. Key Responsibilities Manage the Learning Management System (LMS) ensuring smooth platform operations, regular content updates, and user support. Collaborate with stakeholders to assess training needs and design targeted learning modules focused on product development, software skills, leadership, and soft skills. Plan and run workshops, training sessions, and engagement activities to maximize participation and learning impact. Track training effectiveness using data and feedback, refining content and delivery to improve outcomes. Liaise with external vendors and training consultants to supplement internal L&D programs. Support employee career development through coaching, mentoring, and personalized learning paths. Promote a continuous learning culture aligned with ETPs vision and business strategy. Stay updated on the latest L&D trends, platforms, and technologies for ongoing innovation. Qualifications Bachelor’s degree in HR, Business, Education, or related fields. 2-4 years of experience in Learning & Development, preferably in software or technology companies. Experience managing LMS platforms and e-learning tools. Excellent communication, project management, and stakeholder engagement skills. Proactive, self-driven, and result-oriented mindset. Familiarity with modern learning methods like microlearning, gamification, and digital content creation. Why ETP Group? Work in the vibrant tech hub of Saki Vihar, Powai, Mumbai. Join a globally recognized leader in retail technology innovation. Opportunities for your own continuous learning and career advancement. A collaborative, inclusive, and growth-driven workplace culture. Interested candidates may share their resume on jyoti.kumar@etpgroup,com with the below details: CTC: Expected CTC: Notice Period: Reason for leaving:
Department: Finance Location: Andheri (Saki Vihar) Open to adapting work hours and schedules based on business requirements. About the Role: We are looking for a proactive Commercial Executive to support our Sales, Presales, and Business Development teams. This role will involve managing proposal development, costing, approval of quotations, and collaborating with senior leaders to drive business growth and profitability. Key Responsibilities: Represent the company professionally and positively. Support Sales and Business Development teams with analysis, proposal creation, costing, and quote approvals. Lead proposal planning, preparation, and submission across multiple geographies. Conduct quality checks ensuring proposal compliance and alignment with client needs. Collaborate on deal structuring, commercial, and pricing models. Manage bid processes, stakeholder mapping, and deal reviews. Perform competitor analysis and customer research to support sales efforts. Assist in contract and agreement documentation in coordination with finance and legal teams. Prepare management reports including MIS, forecasting, and cash flow documentation. Maintain excellent work ethics, attention to detail, punctuality, and professionalism. Candidate Profile: Postgraduate / MBA in Finance. 2 - 5 years of relevant experience in commercial roles. Prior MBA experience preferred. Strong proficiency in Microsoft Word, Excel (advanced functions/macros), and PowerPoint. Excellent analytical skills for reporting and costing. Strong verbal and written communication skills. Ability to handle multiple tasks with flexibility and meet deadlines. Retail domain knowledge is a plus. If you are a go-getter who thrives in dynamic environments and enjoys working with senior leadership, apply now! Kindly share updated resume on uma.dimari@etpgroup.com with below details. Current CTC: Expected CTC: Notice period: Location:
Walk-in Drive Deets, Don't Miss Out! Date: 6th December 2025 Time: 9:30 AM - 2:00 PM Venue: Ambrosia, Urban Vault -17th Floor, 33/1, Pan Card Club Road,Baner High St, Hill Road, Baner, Pune 411045 Bring resume & ID! Dress Code: Formals Dear Talented QA Professionals, Ready to supercharge quality in cutting-edge E-commerce & Retail platforms? Join our Walk-in Drive and be the hero behind seamless shopping experiences! What You'll Rock: Craft epic test cases & automation scripts (Selenium, AI tools) for functional, regression, & end-to-end testing! Team up with Product, Dev, & DevOps to build unbreakable test strategies. Architect scalable automation frameworks that make testing lightning-fast. Hunt bugs, crush regressions, & deliver flawless releases every sprint. Analyze results, wow stakeholders with metrics, & mentor the next gen QA stars. Ensure pixel-perfect cross-browser/device magic for retail platforms. Your Superpowers (2-6 Yrs Exp): B.E./B.Tech + Selenium WebDriver mastery (Java scripting pro). TestNG/Cucumber frameworks, Jenkins CI/CD, Git, Postman APIs, SQL wizardry. Agile/Scrum ninja, JIRA tracker, JMeter performance guru. E-commerce workflow expert (inventory, carts, orders) + killer communication. Grab this chance to level up your career with us! Spots limited Walk in, impress, and let's build the future of retail together!
Key Responsibilities: Design, develop, and execute detailed test cases, test scripts, and comprehensive test plans for functional, regression, integration, system testing and end-to-end flow. Collaborate with Product, Development, and DevOps teams to understand requirements and create comprehensive test plans and strategies. Develop and maintain automated test scripts using Selenium or AI testing Tools Build and enhance robust test automation frameworks to support scalable and reusable testing. Participate in requirement analysis and collaborate with product managers, developers, and other QA team members to define test strategies and acceptance criteria. Identify, log, and track defects; work closely with development teams for timely resolution and re-testing. Perform impact analysis and regression testing for every release to ensure stability and performance of existing features. Analyze test results, prepare quality metrics, and share detailed reports with stakeholders. Contribute to continuous improvement of QA processes, tools, and best practices. Stay updated on the latest trends, tools, and techniques in software testing and automation. Actively participate in code reviews, design discussions, and sprint planning. Provide support and guidance to junior QA members when required. Ensure cross-browser, cross-device compatibility and responsiveness of the retail platform. Required Qualifications: Bachelor's degree in Engineering, or a related field. 3 to 4 years of proven experience in software testing with strong skills in both manual and automation testing to E-commerce or Retail platforms. Experience in Selenium Web-Driver, with working knowledge of Java or another scripting language. Experience in test automation frameworks such as TestNG, Cucumber, or similar. Solid understanding of SDLC, STLC, and various testing methodologies (Agile, Waterfall). Experience with CI/CD tools such as Jenkins, Git, or similar. Familiarity with version control systems like Git or SVN. Good understanding of API testing tools like Postman, REST-assured. Hands-on experience with writing SQL queries for data validation. Strong analytical, problem-solving, and debugging skills. Experience with performance testing tools such as JMeter. Exposure to Agile/Scrum environments and participation in sprint ceremonies. Familiarity with bug tracking and test management tools like JIRA. Experience with mobile or cross-browser testing is a plus. Solid knowledge of manual and automation testing methodologies. Understanding of e-commerce workflows: product listing, inventory sync, multi-channel listings, cart & order processing, etc. Excellent verbal and written communication skills; ability to work in cross-functional teams.
Designation Senior Java Developer Job Description: As a Senior Java Developer, you will be responsible for designing, developing, and maintaining high-performance, scalable, and reliable Java-based applications. You will play a key role in the entire software development lifecycle, from concept and design to testing and deployment, while also mentoring junior developers and ensuring the delivery of high-quality software solutions. Key Responsibilities: Design and Development: Design, develop, and implement robust, scalable, and high-performance Java applications using industry best practices and design patterns. Write clean, well-documented, testable, and efficient code. Contribute to all stages of the software development lifecycle, including requirements gathering, analysis, design, development, testing, and deployment. Develop and consume RESTful APIs for seamless integration with other systems. Ensure application designs conform to business goals and technical specifications. Provide technical guidance and mentorship to junior developers, fostering a culture of continuous learning and improvement. Participate actively in code reviews, offering constructive feedback and ensuring adherence to coding standards and best practices. Contribute to system architecture discussions and provide input on technical decisions. Propose changes and improvements to the current Java infrastructure. Problem Solving & Optimization: Troubleshoot, debug, and resolve complex software issues and performance issues in a timely manner. Optimize existing code for better performance, scalability, and security. Implement and maintain continuous integration and continuous deployment (CI/CD) pipelines. Collaboration & Communication: Collaborate effectively with cross-functional teams, including product managers, UI/UX designers, QA engineers, and other developers, to deliver high-quality software solutions. Actively participate in agile ceremonies (e.g., daily stand-ups, sprint planning, retrospectives). Required Skills and Qualifications: Education: Bachelor's degree in Computer Science, Software Engineering, or a related field. Experience: 4-7 years of hands-on experience in Java development. Core Java Expertise: Strong proficiency in Core Java (Java 8+ features like Lambdas, Streams, etc.). Deep understanding of Object-Oriented Programming (OOP) principles, design patterns, and data structures & algorithms. Experience with multithreading and concurrency. Frameworks & Technologies: Extensive experience with Spring Framework Proficiency in building and consuming RESTful APIs. Experience with Microservices architecture. Hands-on experience with ORM frameworks like Hibernate/JPA. Experience with message brokers (e.g., Kafka, RabbitMQ). Databases: Proficiency with relational databases (e.g., MySQL, PostgreSQL, Oracle). Tools & Methodologies: Strong experience with version control systems (Git). Familiarity with build tools (Maven, Gradle). Experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI, GitHub Actions). Proficiency in Agile development methodologies (Scrum, Kanban). Familiarity with containerization technologies (Docker) and orchestration tools (Kubernetes). Soft Skills: Excellent analytical and problem-solving skills. Strong interpersonal and communication skills (written and verbal). Ability to work independently and as part of a team in a fast-paced environment. Proactive and self-motivated with a strong desire to learn and grow. Good To have Skills: Familiarity with front-end technologies (e.g., JavaScript, React, Angular, HTML, CSS). Knowledge of performance tuning and optimization of Java applications. Experience with TDD (Test-Driven Development) and BDD(Behavior-Driven Development). Contributions to open-source projects.
FIND ON MAP