In House Researcher

Key Responsibilities:

• Build, structure, and update retail databases across India, Indonesia, Malaysia, and the Philippines.
• Conduct deep-dive data research using public sources, third-party platforms, directories, and industry databases.
• Regularly clean, standardize, validate, and de-duplicate data to maintain accuracy and consistency.
• Use Zoho CRM extensively for data entry, management, tracking, and reporting.
• Monitor and maintain overall database health, identifying gaps, outdated entries, and inconsistencies.
• Source new data from public and third-party sources relevant to regional retail markets.
• Collaborate with marketing, sales, and operations teams to align on data requirements.
• Develop SOPs for database hygiene and establish workflows to ensure ongoing data quality.
• Understand and ensure compliance with regional data privacy laws and CRM best practices.
• Generate routine reports, dashboards, and insights from Zoho CRM for business teams.

Minimum 3 years of experience in data research, database building, and management.

• Hands-on experience with Zoho CRM is mandatory.
• Prior work in the retail sector or with retail-focused datasets is highly preferred.
• Proven experience in data research and building structured databases from scratch.
• Demonstrated expertise in online research and data mining using tools like Google Advanced Search, LinkedIn, industry directories, government registries, etc.
• Familiarity with database structuring across global markets, especially in India, Indonesia, Malaysia, and the Philippines.
• Proficiency in Excel/Google Sheets for bulk data handling and cleansing.
• Strong attention to detail, analytical mindset, and documentation skills. Unified Commerce Solutions
• Effective cross-functional communication and the ability to work independently in a fast-paced environment.
• Fluency in English; knowledge of any Southeast Asian languages is a plus.

What We Offer:

• Opportunity to work on multi-country retail data projects with direct business impact.

• A collaborative in-office environment that fosters growth and accountability.

• Exposure to cross-border retail market trends and business intelligence practices.