Key Accounts Manager

Organization:

• Website: www.printo.in.
• Role Type: Full time, On-Site. (No Remote/Hybrid)
• Location: Bengaluru, Karnataka
• Office Location: Printo Bomanahalli office - Printo Support Office
• Experience: 3- 5 Years

About Us

Printo is Indias largest chain for Printing, Gifting and Merchandising with 30+ stores across

major cities and a growing online presence. With over a million customers served, we aim to

scale rapidly to achieve 1000 crore valuation and prepare for an IPO by 2026.

Role Overview

As a Key Account Manager at Printo, youll take ownership of corporate relationships, acting as

the primary interface for key business clients. Your role blends sales, service and strategic

planning to grow revenue and ensure clients have a seamless, delightful printing and gifting

experience with us. Youll reach out to senior decision-makers, uncover their print, gift and

merchandise related needs and tailor comprehensive solutionsall while building trust through

exceptional service and process-driven workflows.

Key Responsibilities

1. Account Leadership & Relationship Building

• Serve as the dedicated point of contact for assigned corporate accounts, managing both

sales opportunities and service excellence.

• Initiate outreach to senior executives (e.g., Procurement, HR, Marketing heads) to

assess their requirements and pain points.

• Conduct regular review meetings to assess customer satisfaction, gather feedback and

explore partnership expansion.

2. Business Development

• Proactively identify and pursue new business within existing accounts and new corporate

prospects.

• Introduce Printos range of services—from printed marketing collateral to corporate

gifting and stationery—to decision-makers.

• Create and deliver well-structured, customized proposals that address each client’s

specific needs.

3. Sales Execution & Target Achievement

• Drive the complete sales cycle—from lead generation and quoting to negotiation and

closing—focusing on meeting and exceeding sales targets.

• Strategize pricing, terms, and service packages to optimize deal value for both the client

and Printo.

• Maintain and expand the sales funnel to ensure healthy revenue growth.

4. Customer Experience & Service Excellence

• Ensure a smooth client journey by strictly adhering to operational processes and

customer service standards.

• Act quickly to resolve any issues, keeping clients satisfied and reinforcing Printo’s

reliability.

• Maintain detailed account records, communications, and follow-ups in CRM systems.

5. Cross-functional Collaboration

• Work closely with internal teams—production, operations, design, logistics—to ensure

deliverables match client expectations.

• Advocate for clients internally, pushing for enhancements in Printo’s offerings and

processes to improve long-term satisfaction.

Key Skills and Qualifications

• Experience: 3-5+ years in B2B or corporate sales with a proven track record in

managing key accounts and closing large deals.

• Industry Fit: Should have sold to HR/Marketing/Procurement/Admin heads in previous

roles. Prior experience in printing, gifting, merchandising product sales or B2B SaaS

sales is also a strong advantage.

• Education: Bachelor’s required; MBA or relevant postgraduate qualification preferred.

Core Skills:

Communication—spoken and written—with the ability to present professionally

and persuasively.

Excellent personal etiquette and stakeholder management.

Structured, process-oriented mindset with strong organizational and prioritization

skills.

Strategic sales acumen: funnel building, negotiation, and opportunity mapping.

Resourcefulness, ownership, and effective problem-solving in demanding

situations.

Comfort navigating complex sales with multiple decision-makers and long sales

cycles.

Why Join Us?

• Be part of India’s largest professional print-services retail chain, with 30+ stores in key

metros

• We offer high-quality customized print and corporate gifting solutions to blue-chip clients

like Google, Accenture and PhonePe.

• Work in a dynamic, fast-paced environment where you'll get exposure to sales,

operations, marketing, and printing technology.

• Contribute to Printo’s mission: making print ordering “easy” and putting smiles on

customers’ faces at scale.

• Enjoy robust career growth opportunities with an organization on a rapid expansion

trajectory.