Key Account Management - Gurugram, Kolkata, Mumbai

CollegeDekho (www.collegedekho.com) is a disruptive technology education start-up offering both B2B and B2C solutions. The main offerings in the B2C model include providing end-to-end admission solutions to students and the B2B model includes offering Digital Marketing Solutions (DMS) to clients. With over 35000+ colleges in its database, CollegeDekho is one of the most promising start-ups in India in 2015.

CollegeDekho is a unique universities discovery platform, which connects education seekers with education providers, at the same time offering information about colleges, courses, entrance exam details, admission notifications, and changes in exam pattern, scholarships and all related topics.

CollegeDekho is a portal designed to answer all curiosities and questions a student might pose while trying to select an institution offering higher education. Additionally, CollegeDekho is on its way to create the first-ever video platform for each of these colleges pan India, including customized apps. What also adds to the uniqueness of CollegeDekho is its foray into higher education abroad through the newly launched Study Abroad website.

CollegeDekho Group is one of India’s leading Higher Education Ed Tech companies which has raised ~$50M USD from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital and ADQ.

Role Overview We are looking for a strategic and results-oriented Key Account Manager to manage end-to-end partnerships with our higher education clients. This role is critical to ensuring client satisfaction, driving revenue outcomes, and unlocking growth opportunities through proactive engagement and internal collaboration.

Key Responsibilities

 Own and manage strategic relationships with assigned colleges/universities.

 Reconcile student admissions data and align with internal delivery and finance teams.

 Drive timely collections and resolve commercial issues in coordination with finance/legal.

 Lead contract renewals and drive cross-sell/up-sell opportunities aligned to client needs.

 Coordinate internally across sales, delivery, operations, finance, and product teams.

 Maintain detailed dashboards and trackers to share performance updates with internal and external stakeholders.

 Identify and escalate potential risks and surface growth opportunities proactively.

Key Requirements

 Education: Bachelor’s degree in Business, Marketing, Education, or related field (MBA preferred).

 Experience: 4–8 years in Key Account Management, Client Success, or B2B Partnerships, preferably in EdTech, SaaS, or Education Services.

 Excellent communication, negotiation, and relationship management skills.

 Ability to manage high-value institutional accounts independently.

 Proficient in CRM tools, Excel/Google Sheets, and data dashboards.

 High ownership mindset with multitasking capabilities in a fast-paced environment.

 Willingness to travel to partner campuses as needed.