Junior Risk and Compliance Associate

Neokred

BRIEF DESCRIPTION OF THE ROLE:

Junior Risk and Compliance Associate

KRAs

• Verify KYC and KYB documents manually using a predefined checklist.
• Address discrepancies in documents submitted by merchants and coordinate with the business team for corrections.
• Manage settlement account changes, MDR updates, and merchant settlement delays.
• Handle chargebacks, segregate disputes by merchant, and submit evidence to the bank within stipulated timelines.
• Conduct dispute assessments and resolve issues through refunds, adjustments, or stakeholder communication.
• Monitor merchant applications for suspicious activities, compliance issues, and proper VPA usage.
• Take corrective actions for non-compliant merchant activities, including disabling transactions and issuing warnings.
• Collect and document evidence for compliance investigations and regulatory needs.
• Conduct risk assessments and implement mitigation strategies to ensure adherence to RBI and other regulatory guidelines.
• Maintain accurate records of compliance audits and monitor ongoing compliance measures.
• Ensure clear communication with internal teams and external stakeholders such as banking partners and vendors, documenting all interactions.
• Prepare and submit reports summarizing monitoring activities, findings, and actions taken.
• Liaise with the legal and compliance teams for regulatory and risk-related matters.

YOU SHOULD POSSESS:

• Strong knowledge of KYC/KYB processes and regulatory requirements.

• 1–2 years

  of relevant experience in managing settlements, chargebacks, and dispute resolution.
• Attention to detail and ability to identify compliance risks.
• Strong analytical and problem-solving skills.
• Excellent communication skills for coordinating with internal teams and external partners.
• Familiarity with RBI guidelines, other regulatory frameworks, and proficiency in using compliance and risk management tools.