Junior Manager, GB Commercial Systems

About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, youll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team:

Financial

The role reports to the Commercial Systems Manager. The team works closely with many business partners including Commercial Finance, Sales, Supply, Financial Control, Marketing, and the various IS stakeholders (Enterprise Operation, TCS, Infosys, Diageo Bengaluru (Bangalore), etc.).

Market Complexity

Markets supported by the team: Great Britain, Ireland, Northern Ireland

Leadership Responsibilities and capabilities

It is expected to adhere to the Diageo Capabilities: Be Authentic; Create Possibilities; Bringing the Diageo purpose to life; Constantly deliver of great performance; Grow yourself.

The ideal candidate possesses the below behaviours / capabilities:

• Has a positive can-do attitude and is a fast learner, who wants to make a positive impact.
• Excellent problem solving and analytical skills and can overcome setbacks. Think innovatively around barriers, identify ways to make things happen and have the energy and know how to implement. Focus and result oriented, demonstrating rigor and brilliant execution.
• High quality stakeholder management and excellent communication skills. Being able to influence senior stakeholders.
• Ability to deal with a wide range of queries and prioritize and validate requirements against business needs and opportunities to be able to deliver to the agreed timelines.
• Demonstrates exceptional ownership. Ability to work independently and self-driven.
• Being able to adapt to a flexible working environment.
• Has wide range of system, business, and process knowledge in a multinational environment. Experience working with the ERP systems (SAP ECC, CRM), Business Intelligence suites (MS BI, Microstrategy, and Anaplan), Data warehouses (SAP BW) and other internal / externally managed environments. Has strong Excel and programming experience.
• Has proven records in driving and/or coordinating system and process development / Business consulting.
• Understands the commercial-, financial-, sales and marketing aspects to be able to create reports with business sense.
• Speaks fluent business English

About the role: Purpose of the role is to provide insightful analysis and excellent decision support on improvement, simplification, standardization opportunities to drive higher productivity and efficiency. The role will have good business insight and analytical rigour to support and challenge the delivery of our financial and commercial targets, processes, systems by working closely with stakeholders across the main markets in scope of the team. It is expected to generate regular local & ad hoc reporting & analysis for various countries and processes and to operate the control agenda.

Role Responsibilities:

• Drive system and process improvement, simplification, standardization across the markets handled by the team. Seek for, implement, and operate best practice across multiple areas

• Maintain an effective control environment, monitor the delivery plan, and produce reports with business sense.

• Lead and support projects relating to the team

• Perform any additional commercial / financial system related task as per Line Managers request

Experience / skills required:Functional Capabilities

• 5-7 years of experience at multinational company in either Finance or Technical / Development areas
• Excellent coordination and stakeholder management skills essential
• High level of accuracy
• Exceptional ownership and proven record in improvement, system implementation
• Ability to work independently and in team. Being self-driven - essential
• Experience in working with integrated systems (SAP, BW, CRM, )
• Lean or Six sigma qualified.
• Strong process and relevant system knowledge at a multinational company
• Excellent business English spoken.
• Hard working, fast learning personality, flexibility, inquisitiveness, proactivity
• Results orientated and capable of working in a flexible working environment.

Barriers to Success in Role

Lack of ownership, drive, accuracy, lack of logical and structured thinking, lack of understanding basic financial processes, insufficient language knowledge, inability to work independently or to adapt to the flexible working structure. Inability to develop strong working relationships across the key stakeholders and deliver against promises or have no satisfactory communication skills.

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that youre supported from day one.