Jr. System Administrator

We are seeking a motivated and detail-oriented Junior System Administrator to join our IT team. You would be assisting in the maintenance, configuration, and reliable operation of computer systems and networks. The Junior System Administrator will support the management of computer systems & networks, troubleshoot issues, and assist in ensuring system security and uptime. This position is ideal for someone with a foundational understanding of IT infrastructure and a willingness to learn and grow in a dynamic environment.

Roles & Responsibilities:

• System Administration:  Install and maintain Windows client OS and server OS, all related applications & productivity tools, install security patches & upgrades, install of drivers, firmware updates, and troubleshoot using remote desktop tools.
• Network & Hardware: Manage and maintain all systems, network & hardware, including laptops/desktops, servers, Network Printers, Routers, Switches, Firewalls, VPN, Cloud telephony systems, biometric devices, and troubleshoot WIFI, Network, and Internet connectivity issues.
• Domain & SSL Management: - Purchasing & maintaining domain names & SSL security certificates, and managing the documentation for it. 
• Asset Management: - Set up, manage & maintain Workstations for optimum performance and reliability along with managing & updating asset inventory. Order IT supplies as needed and maintain optimum working conditions for the workstations. Suggesting software and hardware upgrades as and when required for future proofing the systems.
• Documentation: - Create and maintain all required system and network documentation, policies and standard operating procedures.
• Access Management: - Creating and maintaining access for users in Password Manager, Backend, Task management portal, Customer management portals, NAS, Firewall & VPN access.

Preferred Job Skillset:

• Hardware – Desktops, Laptops, Printers & Network Devices.
• Server Operating Systems – Any one of Windows Server 2019 & 2012 & Linux.
• Desktop operating systems – Windows 11, 10, Mac OS and Linux.
• Basic understanding of setting up Cloud-based Endpoint Protection Solutions.
• Working Knowledge on Active Directory, DNS, DHCP, Group Policies and Webservers along with protocols like IMAP, POP, and SMTP.
• Familiarity with fundamental networking, subnetting, IP address allocation and routing concepts.
• Ability to think logically and demonstrate strong analytical & problem-solving skills.
• Ability to manage multiple tasks and deliver on tight deadlines.
• A strong desire to learn and develop new skills.
• Excellent interpersonal skills along with written and verbal communication.
• Working experience on VOIP Systems & IP Phones.

The Benefits:

• Service recognition awards.
• Market-leading pay rates
• Regular social and team-building activities.
• Maternity & Paternity Benefits
• Medical Insurance Benefits