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2.0 - 7.0 years
4 - 8 Lacs
Vizianagaram
Work from Office
We are looking for a highly motivated and experienced Individual Loan Officer to join our team in Vizianagaram. The ideal candidate will have 2-7 years of experience driving Rural Individual Loan business sales and achieving business deliverables. Roles and Responsibility Ensure onboarding of quality customers to maintain the highest portfolio quality. Identify, source potential rural individual loan customers, and disburse loans according to internal processes and policies. Conduct business and house verification for potential customers, including financial analysis to finalize desired loan amounts. Enable business growth across assigned territories for deeper market penetration and reach. Achieve disbursement targets and desired productivity numbers. Maintain expected collection efficiency and ensure minimum delinquency. Continuously follow up with overdue customers to ensure repayment. Build strong client relationships both internally and externally, and establish a strong brand identity with existing and potential customer base. Achieve the highest First Time Right (FTR) rate. Engage in continuous learning and development programs to upskill. Adhere to product, process, and company policies. Job Graduate in any discipline. Minimum 2 years of experience in banking or financial services. Possess strong knowledge of financial products and services. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines is essential. Exhibit strong analytical and problem-solving skills. Commitment to ongoing learning and professional development.
Posted 4 weeks ago
0.0 - 4.0 years
3 - 7 Lacs
Visakhapatnam, Vizianagaram
Work from Office
JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks
Posted 4 weeks ago
5.0 - 10.0 years
7 - 9 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Company Name Muthoot Fincorp Limited Position / Designation Branch Business Manager Secured & Unsecured Lending Business Grade D1 Employment Type All Employment Type Reporting to Designation & Grade State Business Manager Secured & Unsecured Lending Business No of Reportees, Designation & Grade 5 RMs / BSMs; 1 Collections Officer Main Tasks & Areas of Responsibility Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr Management for addressing the unmet needs of the customer To Watch closely the Competition activities and report the same to the Zonal and National teams To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep To Attract & Retain High Performers in the Team To Retain existing live loan customers To effectively liaison with law authorities for resolving conflicts if any Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork Proven ability to Recruit and Retain high performing RO/RM/BSMs Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries Be Accountable for Portfolio Quality of the Location Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable Job Location / State Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams B Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected Other Requirements (If any) -
Posted 4 weeks ago
5.0 - 10.0 years
7 - 9 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Job Description Position / Designation Branch Business Manager Secured & Unsecured Lending Business Grade Employment Type All Employment Type Reporting to Designation & Grade State Business Manager Secured & Unsecured Lending Business No. of Reportees, Designation & Grade 5 RMs / BSMs; 1 Collections Officer Main Tasks & Areas of Responsibility Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract & Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Job Location / State Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected
Posted 4 weeks ago
2.0 - 5.0 years
8 - 13 Lacs
Vizianagaram
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Manager - Retail Credit in Vizianagaram. The ideal candidate will have 2-5 years of experience in the field. Roles and Responsibility Review and assess complex loan applications within defined guidelines. Underwrite proposals according to laid down policies and procedures to meet business volumes. Conduct personal discussions with customers to establish creditworthiness and ensure completion of credit/KYC documents and verification. Assess income to obligation ratios, loan to value ratios, and calculate ratios to determine loan performance over long tenures. Maintain Portfolio MIS, Delinquency MIS, and other operations-related MIS and regularly report the same. Build and facilitate effective relationships with third parties to achieve optimal outcomes for clients. Undertake critical review of credit proposals to identify industry, business, financial, management, and facility structure risks. Ensure collateral and other credit risk mitigation are in place to support approving authority decisions on credit proposals. Enable quick turnaround time of credit lending proposals for mortgage and home loan businesses in close liaison with the sales team. Undertake ongoing review of credit exposures to maintain bankability. Facilitate critical review and documentation of proposals and monitor client & collateral creditworthiness from pre-sanction to post-disbursement, undertaking risk mitigation steps while ensuring adherence to legal & documentation norms & policies. Manage the credit underwriting function of the branch and facilitate quick turnaround of credit lending proposals in close liaison with local credit analysts and sales team. Follow up and ensure recovery of quick mortality cases between 12-18 MOV. Job Graduate or Postgraduate degree. CA/MBA certification is preferable. Strong knowledge of housing finance, credit underwriting, and retail credit. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills.
Posted 4 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Vizianagaram
Work from Office
We are looking for a highly motivated and results-driven individual with 2 to 7 years of experience to join our team as a Customer Service Representative in Srikakulam. The ideal candidate will have excellent communication skills, a strong background in sales, and the ability to build strong client relationships. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 2 years of experience in sales or customer service. Possess strong knowledge of banking and financial services. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are essential.
Posted 4 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Vizianagaram
Work from Office
We are looking for a highly motivated and results-driven individual with 2 to 7 years of experience to join our team as a Customer Service Representative in the Sales Housing EM Sales department located in Vizianagaram. The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 2 years of experience in sales or customer service. Possess strong knowledge of banking and financial services. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Exhibit strong analytical and problem-solving skills.
Posted 4 weeks ago
0.0 - 3.0 years
3 Lacs
Visakhapatnam, Chennai, Vizianagaram
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services
Posted 4 weeks ago
3.0 - 7.0 years
5 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Manage over all Credit Underwriting process for the respective State or Multiple States . Portfolio Management , Quality Review on periodical basis. Maintain expected service TAT . Initiate Training Program on Programs, underwriting skills , customer level. analysis
Posted 4 weeks ago
1.0 - 3.0 years
3 Lacs
Visakhapatnam, Vizianagaram
Work from Office
1. Meet customers business premises and residence and conduct a detailed verifiaction.2. Proper credit assessment as per template and reporting to Credit Manager3. Conduct study on cash flow, ability to pay of customer with utmost intergrity.4. Gather all relevant information thru discussion & document to make a proper credit analysis.
Posted 4 weeks ago
0.0 - 3.0 years
2 Lacs
Visakhapatnam, Garividi, Vizianagaram
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services
Posted 4 weeks ago
5.0 - 9.0 years
3 Lacs
Visakhapatnam, Vizianagaram
Work from Office
1. Daily Sales Calls as per plan shared by BBM. 2. Generate customer leads. 3. Lead conversion to Sales. 4. Collect relevant data points& documents for credit assessment from the customers.
Posted 4 weeks ago
0.0 - 3.0 years
3 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services
Posted 4 weeks ago
1.0 - 3.0 years
3 Lacs
Visakhapatnam, Vizianagaram
Work from Office
1. Meet customers business premises and residence and conduct a detailed verifiaction.2. Proper credit assessment as per template and reporting to Credit Manager3. Conduct study on cash flow, ability to pay of customer with utmost intergrity.4. Gather all relevant information thru discussion & document to make a proper credit analysis.
Posted 4 weeks ago
0.0 - 3.0 years
2 Lacs
Rajam, Visakhapatnam, Vizianagaram
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services
Posted 4 weeks ago
5.0 - 9.0 years
3 - 6 Lacs
Visakhapatnam, Vizianagaram
Work from Office
1. Daily Sales Calls as per plan shared by BBM. 2. Generate customer leads. 3. Lead conversion to Sales. 4. Collect relevant data points& documents for credit assessment from the customers.
Posted 4 weeks ago
0.0 - 3.0 years
2 Lacs
Visakhapatnam, Chennai, Vizianagaram
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services
Posted 4 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
Visakhapatnam, Bengaluru, Vizianagaram
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 4 weeks ago
3.0 - 7.0 years
3 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Company Name Muthoot Fincorp Limited Job Title Relationship Manager, Secured & Unsecured Business Loans Grade C2 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 4 weeks ago
3.0 - 7.0 years
4 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Company Name Muthoot Fincorp Limited Job Title Senior Relationship Manager, Secured & Unsecured Business Loans Grade C3/C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 4 weeks ago
5.0 - 10.0 years
5 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 4 weeks ago
1.0 - 3.0 years
3 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience 1 year experience in lending / financial services
Posted 4 weeks ago
1.0 - 3.0 years
3 Lacs
Visakhapatnam, Garividi, Vizianagaram
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience 1 year experience in lending / financial services
Posted 4 weeks ago
4.0 - 6.0 years
4 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Company Name Muthoot Fincorp Limited Job Title Senior Relationship Officer, Secured & Unsecured Business Loans Grade C1 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 4 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Visakhapatnam, Vizianagaram
Work from Office
Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English
Posted 4 weeks ago
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