7 Jobs in Tokyo

Identify and develop new business opportunities through direct sales efforts. Manage the full sales cycle from prospecting to closing deals. Build and maintain strong relationships with key stakeholders and decision-makers. Collaborate with presales and other teams to deliver compelling presentations and demos. Meet or exceed quarterly and annual sales targets. Maintain accurate records of sales activities and pipeline in CRM systems (e.g., Salesforce). Stay up-to-date with industry trends, market conditions, and competitor activities. Bachelor's degree in Business, Engineering, or a related field. 3+ years of experience in B2B software sales, preferably in industrial or manufacturing sectors. Proven track record of meeting or exceeding sales targets. Strong understanding of enterprise software solutions and sales methodologies. Excellent communication, negotiation, and presentation skills. Ability to work independently and manage multiple priorities. Experience selling CAD, PLM, IoT, or AR solutions. Technical background or understanding of engineering and manufacturing processes

Senior Associate, RFP, Investment Management Japan At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About BNY Investments: BNY Investments is a division of BNY, one of the world's largest and most-trusted financial services groups. BNY Investments is a leading investment manager, with $2 trillion. in assets under management as of 31 March 2025. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY. This role leads the production of DDQs, RFPs, and RFIs for FIG, Pensions and Retail opportunities. Excellent written and oral communication skills, strong attention to detail, and a can-do, inquisitive and enthusiastic approach to RFP work are crucial to this role. We're seeking a future team member for the role of Senior Associate, RFP Analyst to join the BNY Investments team. This role is located in Tokyo. In this role, you'll make an impact in the following ways: Delivery of high-quality RFPs RFIs and DDQs across Investment Management Japan's FIG, Pension and Retail businesses Provide strategic direction and improve the RFP/RFI/DDQ process as appropriate, including but not limited to automation, use of AI and systems (MS CoPilot, Loopio, etc.) and strategic outsourcing of business processes to overseas locations, e.g. India. Provide expertise around approaches to improve RFP winning rates and opportunities for competitive product positioning Develop a high-level understanding of the key products that BNY Investment Management distributes in the APAC region, and maintain regular contacts with BNY Mellon Investment Management's investment firms and product development team to keep your knowledge up-to-date Coordinate with internal business partners (e.g. Sales, Product Development, Global RFP Team, Investment Management Services, Human Resources, Legal and Compliance, etc.) to develop, edit and review RFPs, RFIs and DDQs for Japan, on a timely and accurate basis Maintain efficient processes to ensure RFP, RFI and DDQ contents are current, accurate and tailored to meet the specific requirements of each RFP/RFI/DDQ request, as well as continuously seek to improve efficiency Occasionally support the Client Service Team by answering ad-hoc client requests and complete special projects as needed To be successful in this role, we're seeking the following: Degree level education 3-5 years of working experience in financial services, experience in RFP, RFI and DDQ production is a plus A solid understanding of investment products, asset classes, and financial markets is a plus Take ownership of assignments and be able to work independently with minimal supervision Ability to multi-task and manage competing priorities in a well-organized manner Excellent attention to detail Strong interpersonal and communication skills Ability to work in a fast-paced, deadline-driven environment Bilingual in English and Japanese, an additional Asian language (e.g. Chinese, Korean) is a plus At BNY, our culture speaks for itself, check out the latest BNY news at: Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 Most Just Companies, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

VP, RFP, Investment Management Japan At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About BNY Investments: BNY Investments is a division of BNY, one of the world's largest and most-trusted financial services groups. BNY Investments is a leading investment manager, with $2 trillion. in assets under management as of 31 March 2025. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY. This role leads the production of DDQs, RFPs, and RFIs for FIG, Pensions and Retail opportunities. Excellent written and oral communication skills, strong attention to detail, and a can-do, inquisitive and enthusiastic approach to RFP work are crucial to this role. We're seeking a future team member for the role of Vice President, RFP Analyst to join the BNY Investments team. This role is located in Tokyo. In this role, you'll make an impact in the following ways: Delivery of high-quality RFPs RFIs and DDQs across Investment Management Japan's FIG, Pension and Retail businesses Provide strategic direction and improve the RFP/RFI/DDQ process as appropriate, including but not limited to automation, use of AI and systems (MS CoPilot, Loopio, etc.) and strategic outsourcing of business processes to overseas locations, e.g. India. Provide expertise around approaches to improve RFP winning rates and opportunities for competitive product positioning Develop a high-level understanding of the key products that BNY Investment Management distributes in the APAC region, and maintain regular contacts with BNY Mellon Investment Management's investment firms and product development team to keep your knowledge up-to-date Coordinate with internal business partners (e.g. Sales, Product Development, Global RFP Team, Investment Management Services, Human Resources, Legal and Compliance, etc.) to develop, edit and review RFPs, RFIs and DDQs for Japan, on a timely and accurate basis Maintain efficient processes to ensure RFP, RFI and DDQ contents are current, accurate and tailored to meet the specific requirements of each RFP/RFI/DDQ request, as well as continuously seek to improve efficiency Occasionally support the Client Service Team by answering ad-hoc client requests and complete special projects as needed To be successful in this role, we're seeking the following: Degree level education 7+ years of working experience in financial services, experience in RFP, RFI and DDQ production is a plus A solid understanding of investment products, asset classes, and financial markets is a plus Take ownership of assignments and be able to work independently with minimal supervision Ability to multi-task and manage competing priorities in a well-organized manner Excellent attention to detail Strong interpersonal and communication skills Ability to work in a fast-paced, deadline-driven environment Bilingual in English and Japanese, an additional Asian language (e.g. Chinese, Korean) is a plus At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 Most Just Companies, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job aims to form a good foundation particularly on regulatory interaction by submission of written reports and having sound verbal dialogue with the local regulatory bodies. This job requires collaborations internally and externally to provide reasonable level of transparency to the regulator with an ultimate goal of maintaining PayPal's license granted. It involves analyzing and assessing risks, providing informed recommendations for mitigation strategies, and engaging with stakeholders for reasonably informed decisions relative to regulatory compliance. Job Description: Essential Responsibilities: Collaborate internally to influence the quality and effectiveness of risk management processes. Analyze and assess risks to provide informed recommendations for mitigation strategies. Work outside defined processes to determine appropriate actions in complex situations. Serve as a subject matter resource for entry-level and developing colleagues on risk management practices and strategies Engage with stakeholders to communicate risk assessments and proposed solutions. Minimum Qualifications: Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience. Preferred Qualification: Review proposals given by the first-line-of-defense teams on product/services and customer communications from regulatory risk and compliance perspectives. Manage day-to-day communications with regulators on regulatory filings, moderate-risk incidents and escalated customer complaints Craft write-ups that is well-summarized and provide reasonable amount of transparency and logical elaboration of the causes and remediation Serve as a subject matter resource for staff-level colleagues on risk management practices and strategies Subsidiary: PayPal Travel Percent: 0 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit . Who We Are: to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job is responsible for driving the sales cycle from prospecting to close, assisting SMB merchants with effective product solutions, and ensuring successful product integration and onboarding. The role involves generating leads, identifying cross-sell and upsell opportunities, and maintaining customer satisfaction through proactive engagement and tailored recommendations. Job Description: Essential Responsibilities: Generate leads and drive inbound and outbound prospecting. Identify cross-sell and upsell opportunities and drive to close. Respond to inbound leads generated through marketing campaigns and other various channels. Provide customers with tools and resources needed to self-onboard confirm live-to-site and follow-up on in-flight opportunities as needed. Track and log all customer interactions, opportunities, outcomes, and follow-ups in Salesforce. Minimum Qualifications: Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience. Preferred Qualification: Subsidiary: PayPal Travel Percent: 0 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit . Who We Are: to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Do you have a passion for conducting investigations and analyzing financial activity Do you want to join a company that will give you industry leading training, cutting edge technology and access to worldwide, world-class customers Join PayPal's Global Financial Crimes & Consumer Protections (GFC&CP) team! You will be a part of PayPal's GFC&CP team tasked with ensuring that activity within the PayPal system is compliant with Anti-Money Laundering regulations, as well as PayPal's Acceptable Use Policy (AUP). PayPal's AUP dictates the type of commerce activity that PayPal permits its users to engage in on the company's platform. You will also assess the risks to PayPal of doing business with merchants in high-risk industries, product categories and jurisdictions. You will be expected to be an AML subject matter expert, with specific emphasis on the creation, monitoring, and timely delivery of Suspicious Activity Reports (SAR) to Financial Services Agency of Japan (JFSA) on a daily basis. In the preparation of SARs, you will exercise independent judgment and discretion handling highly sensitive casework. In this role, you will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to, Financial Services Agency of Japan (JFSA). Job Description: Your way to impact You will be expected to be an AML subject matter expert, with specific emphasis on the creation, monitoring, and timely delivery of Suspicious Activity Reports (SAR) to Financial Services Agency of Japan (JFSA) on a daily basis. In the preparation of SARs, you will exercise independent judgment and discretion handling highly sensitive casework. In your day-to-day role you will: Conducting end-to-end investigations of suspicious financial activities Analyzing complex data sets to identify potential money laundering, terrorist financing, and other illicit activities Preparing and submitting SARs to Japanese regulatory authorities (JFSA) Monitoring customer activity for compliance with Anti-Money Laundering regulations Assessing merchant risk across high-risk industries and jurisdictions Enforcing PayPal's Acceptable Use Policy (AUP) Documenting findings in narrative format within case management systems Job Requirements: 4-6 years of experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or verifications Proficiency with Microsoft Excel including the ability to use sorting, pivot tables, formulas, conditional formatting, etc. to analyze large amounts of data in order to identify and factually support investigative findings Strong written communication (English and Japanese) Excellent research and analytical skills Excellent time management and dependability to meet productivity targets Exceptional oral and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels Preferred Qualification: Subsidiary: PayPal Travel Percent: 0 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit . Who We Are: to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

(Possibly including, but not limited to) Balance Multiple People Solutions regional team workloads utilizing various Systems, Methodologies, and Processes to deliver a broad range of HR services relevant to the assigned region (and country if applicable) Act as primary Point-of-Contact to resolve employee Inquiries/Issues/Concerns through the ServiceNow Case Management System Participating in the Employee Lifecycle management, across onboarding, renewal, probation, transfer/relocation, retirement (pension) management and offboarding Experiences. Benefits, leave of absence, pension and time off support, tracking, and reporting Support for conducting annual stress checks Providing or Supporting Verifications of Employment Employee and Employment Document/Records Management, Retention, and Reporting Activities Monthly reconciliation of payroll data Maintenance, interpretation, and application of HR Knowledge Guides & HR Policies as appropriate Support Maintenance and/or Creation of Internal People Team Knowledge Base Content Provide needs-based solutions to the broader People Team where necessary to address a variety of identified issues, challenges, and/or workload demands Assist in Regional or Global People Solutions and People Team Projects/Programs as assigned Self-Driven & Growth Oriented - acts and advocates for their own growth and development to ensure they have all the knowledge, tools, and skills needed to meet and exceed the demands of their role and build upon foundational knowledge to add to an ever-increasing skillset in efforts to expand their own capability and career opportunities. Positive Team Oriented Mindset - can working both independently and on teams, with the ability to bring a positive attitude to their work. Curiosity - having a desire to investigate beyond the surface, expand their own knowledge, and to understand people, things, and processes on a deeper level. Curiosity and experiences are at the core of individual growth and development. Strong Communicator - Must be able to interpret employee needs at all levels of the organization, and effectively communicate questions/solutions through various channels (email, phone, in-person, etc.) in the process of actioning and resolving issues/inquiries/activities. Influence through Relationship - building relationships with the People Solutions Teams, broader People Team, and the employees/managers we support is essential to finding success in this role. Organized with Attention to Detail - the inquiries we review, the actions we take, the communications we send - all require a level of scrutiny to ensure we are delivering the right support in the right way. Ideally, you will have the following skills/experience: 2-5 Years in an HR role (IT industry is helpful, but not required), and at least 4-8 years overall in a customer facing role (may include years in HR) Undergraduate College Degree in HR, Business Administration, or Related Field Basic understanding of relevant regional/local Labor Laws & Requirements Hands-on experience with HR Systems (Workday and ServiceNow helpful, but not required) and ability to learn new systems, processes, and policies with relative ease Intermediate Experience in Microsoft Office Products (Outlook, Word, Excel, PowerPoint) Language: Japanese (Native-level), English. (Chinese and Korean is helpful, but not required)