6970 Jobs in Mumbai Suburban - Page 6

Responsibilities: * Collaborate with sales team on strategic planning * Provide administrative support to sales department * Manage customer orders from start to finish * Maintain accurate records and reports Provident fund

We are proud to get Certified as Great Place to Work '2024 Greetings from Home Bazaar Services Pvt Ltd!!! Who are we? Home Bazaar Services Pvt Ltd is the leading Property Advisor in India which has tuned and upgraded with each and every scratch of the real estate sector. With past experience and immense exposure to this service, we understand the needs of customers and strive hard to meet the same. With the help of the most experienced support system, Homebazaar.com has gone a long way to achieving success in a short span of time. We have also been awarded the best-winning property service company in Mumbai for the Quarters of 2021 - 2022. Also have expanded our routes in Bangalore & Pune region. What is the Opportunity: Position : Sr. HR Recruiter/Talent Acquisition Executive Job Location : Vashi, Thane, Andheri Experience : Minimum 1 year to 7 years Roles and Responsibilities : Primary responsibility is to attract candidates through various channels. Follow and implement the overall recruiting strategy of the company, hire adequately skilled employees for the company. Develop and update job descriptions and job specifications for existing and new job openings. Perform job and task analysis to document job requirements and objectives. Prepare and post jobs to appropriate job boards/newspapers/colleges etc. as & when required, participate in various job fairs if required. Source and attract candidates by using databases, social media OR any other medium. Screen candidates resumes and job applications through various job portals, find and use other online tools/websites to source candidates. Conduct interviews using various reliable personnel selection tools/methods to filter candidates within schedule, ensure recruitment & Selection criteria are followed strictly. Assess applicants' relevant knowledge, skills, soft skills, experience and aptitudes to ensure a perfect cultural fit for the company. Monitor and apply HR recruiting best practices to derive optimum results. Provide analytical and well documented reports to the rest of the team on hiring, get requirements for directors OR HOD's, hire as per demand. Act as a point of contact and build influential candidate relationships during the selection process. Desired Candidate Profile: Solid ability to conduct different types of interviews (structured, competency based, stress etc.) Excellent with various selection processes (phone interviewing, reference check etc.) Familiarity with HR databases, Job portals, online Media, applicant tracking systems and CMS Excellent communication and interpersonal skills. Strong interviewing & decision making skills. Salary Offered : Fixed Salary + Monthly Incentives + Half Yearly Increment. How to Apply? Kindly share your resume on chetana.mandavkar@homebazaar.com and for more details contact on 7400156957

Role and Responsibilities: 1. Sales MIS Reporting: Collate and validate Primary & Secondary sales data Prepare daily/weekly/monthly sales performance reports. Track KPIs such as volume, growth, and productivity. Analyze trends and provide actionable insights to the sales leadership. 2. Incentive Management: Administer sales incentive plans. Calculate monthly/quarterly incentives for field sales teams timely & accurately. Communicate pay out details with supporting data to divisions Coordinate with HR and Finance for incentive disbursement. 3. Data Management : Ensure accuracy and consistency of master data (territory mapping, hierarchy, etc.). Automate repetitive reports and processes using Excel, Power BI, or other BI tools. Identify data discrepancies and work with relevant teams to correct them. 4. Cross-Functional Coordination: Work closely with Sales, Finance, HR, and IT teams for data inputs and validation. Support field teams with queries related to sales figures and incentives. 5. Process Improvement: Continuously identify areas for improvement in reporting and incentive management. Support implementation of new tools or systems for MIS and performance tracking. Key Skills & Competencies: Advanced MS Excel skills (Pivot Tables, VLOOKUP, Power Query, Conditional Query etc.) Knowledge of Power BI/Tableau is an advantage. Strong analytical and numerical skills. Attention to detail and data accuracy. Good communication and stakeholder management skills. Ability to handle large data sets and meet deadlines. Qualifications & Experience: Graduate/Postgraduate in Commerce, Science, Statistics, or related fields. 25 years of experience

Our Client a reputed Chemical company with sites Pan India needs - Post : Project Engineer Location : Marol, Andheri E, Mumbai Qualification : BE. Chemical / Mechanical /Dip. Chemical / Mechanical Experience : Min 5 years Salary : Upto 8 LPA Job Profile Preparing, planning, scheduling, coordinating, and monitoring the technical and management aspects of assigned projects. Interacting with clients, interpreting their needs and requirements, and representing them in the field. Prepares project status reports by collecting, analyzing, and summarizing information and trends. Cooperating and Communicating with the Project Manager to create more efficient project methods and to maintain the projects profitability. Provide technical evaluation and support to assist client service/project managers. Assist project manager in the development and review of engineering drawings, specifications, O&M manuals, equipment materials selection and other project deliverables. Manage project budgets and resource allocation, ensuring the adherence to allocated budgets Actively coordinates with all other internal/external team members of the projects with respect to procurement & site. Contributes to team effort by accomplishing related results as needed Email CV with current salary and notice period to resume@jobspothr.com All job updates on www.jobspothr.com Call 99877 06721 / 83697 08611 after mailing CV Good Luck ! Rgds Jobspot HR Services www.jobspothr.com

Role & responsibilities Location: Pune & Mumbai About Magicbricks- Magicbricks, a division of Times Internet Limited, a wholly owned subsidiary of Bennett, Coleman &Co. Ltd (The Times Group) is India's largest and most trusted property marketplace for all property-related needs, enabling buyers, sellers and renters with the help of technology No 1 Property Site website that provides a common platform for property buyers, sellers & renters to locate properties of interest across India, and source information about all property related matters .Magicbricks, is and has been adjudged as the most preferred site in India, by independent surveys. We are 850+ employees, 11 business verticals with offices across 35 cities and Headquartered in Noida. Role Description: We are seeking a dynamic and results-oriented Business Manager to lead our Core Sales function. This role will be pivotal in driving net sales and generating new revenue by acquiring and managing corporate clients. The ideal candidate will bring extensive experience in field sales, client acquisition, and management, with a proven track record of supporting business objectives through effective sales strategies and client relationships. Key Responsibilities: Client Acquisition & Retention: Focus on acquiring new corporate clients and retaining existing ones within the specified region or market. Develop and execute strategies to achieve and exceed sales and revenue targets. Relationship Management: Build and maintain strong, long-term relationships with clients and key stakeholders. Tailor product pitches to meet client specifications and needs. Promote Company Values: Actively promote Magicbricks, its mission, and core values to clients and the broader market. Ensure that the company's reputation and brand are positively represented. Revenue Collection: Oversee the timely collection of all revenue from clients, ensuring that financial targets are met and maintained. Market Intelligence: Provide regular feedback on market conditions, competition, and other factors influencing sales. Use this information to adapt strategies and improve performance. Client Interaction: Regularly interact with clients to foster a committed and partnership-based relationship. Ensure client satisfaction and address any issues or concerns promptly. Sales Process Compliance: Adhere to the company's sales processes and mechanisms to maintain professionalism and integrity in all business dealings. Strategic Development: Develop and implement strategies and tactics to maximize growth opportunities, strengthen market share, and achieve revenue goals. Skills & Experience: Sales Drive: Demonstrate a strong drive and high energy levels, with a proven ability to convert sales and achieve targets. B2B Sales Experience: Minimum of 1 year of B2B field sales experience is required. Experience in the real estate sector is a plus. Follow-Up Skills: Exceptional in follow-ups and maintaining engagement with prospects and clients. Communication: Excellent verbal and written communication skills. Ability to build rapport with customers and internal stakeholders. Comfortable presenting to executives and senior leadership. Pressure Handling: Capable of working under pressure and making decisions in unpredictable situations. Demonstrates innovative thinking to simplify complex problems. Customer Focus: Act as a customer champion with a results-driven approach. Education: A Bachelors degree in any discipline is required.

Job Title: Sales Manager Domestic (CRGO Division) Department: CRGO – Cold Rolled Grain Oriented Steel Base Location: Mumbai, Maharashtra To Handle : Domestic -Key Accounts of West ,North & South India Job Summary: We are looking for a strategic and commercially astute professional to lead our domestic sales efforts in the CRGO Division at KRYFS. This role will focus on expanding our reach across India by developing and nurturing key customer relationships, driving sales of CRGO laminations, built cores, slit coils, and other value-added transformer components. The ideal candidate will bring strong experience in industrial/engineering product sales, preferably from the electrical steel or transformer components sector. Key Responsibilities Sales Strategy & Growth Develop and execute sales strategies for CRGO and related products across India. Deliver on revenue targets, customer acquisition goals, and market share expansion. Identify growth opportunities in the transformer OEM. Customer Engagement & Key Accounts Build and maintain strong relationships with CXOs, purchase heads, and technical decision-makers within key transformer manufacturing companies. Manage high-value accounts, understand customer needs, and provide tailored commercial and technical solutions. Team Leadership Lead and mentor the CRGO domestic sales team including regional sales managers and executives. Set clear sales objectives, monitor performance, and guide the team toward target achievement. Techno-Commercial Oversight Review and approve techno-commercial offers, pricing strategies, and commercial terms. Lead critical negotiations and ensure competitive positioning in tenders and direct contracts. Cross-Functional Collaboration Work closely with the Planning,Production, Quality, and Logistics teams to ensure timely order fulfillment. Coordinate with Finance for credit terms, receivables, and commercial controls. Market Intelligence Monitor industry trends, CRGO pricing movements, and competitor activity. Share periodic reports and insights with top management to inform business planning. Candidate Requirements Graduation in Commerce, Business Administration, or Engineering 8–10 years of experience in sales of engineering products —experience in the transformer or CRGO/electrical steel industry is preferred but not mandatory. Demonstrated success in handling large industrial customers and OEMs. Strong leadership, team-building, and customer engagement skills. Willingness to travel across India as required.

Role requires hands-on experience in B2B export sales, preferably in industrial oils, lubricants, specialty chemicals. Candidates must be capable of handling existing client accounts.expanding business into Africa, Latin America,Europe& Middle East Required Candidate profile Exp. in export documentation, LC handling, coordination for international shipments.independently follow up with overseas customers, support agent communications, manage the full sales cycle

Role & responsibilities Contacting prospective customers via call to introduce our insurance products and services. Engaging leads in meaningful conversations to understand their insurance needs and preferences. Educating customers on the features, benefits, and coverage options of our insurance policies. Effectively overcoming objections and addressing concerns to close sales. • Following up with leads who have expressed interest but have not yet made a purchase. Meeting or exceeding weekly and monthly sales targets. Providing exceptional customer service to build and maintain positive relationships with clients. Building relationship with channel partner. About the channel Welcome to our revolutionary virtual bancassurance channel, where the future of insurance meets cutting-edge technology! Imagine a platform where traditional banking and insurance services seamlessly merge into a dynamic, user-friendly virtual space. Join us on the forefront of innovation and experience the future of bancassurance today! Essential conditions Age: 21 38 years Education: Graduation in any stream Minimum Sales Experience: 4 to 6 years Pref with BFSI/Contact Centre selling financial products. Excellent English Communication Skilll Mobile: +91-7828948411 Email id: kritikav@hdfclife.com

We're hiring a Sales Executive Mutual Fund in Mumbai. Promote MF products to individuals & HNIs, meet sales targets, provide tailored advice, ensure compliance, and offer post-sales support & reviews. Strong MF knowledge & valid ARN number required.

US Voice & Chat (Excellent communication) HSC or Grad with min 1 - 3+ years of exp into chat or voice 4 rounds of interview Loc: Vikhroli Home Pick and Drop provided. 5 days working, Any 2 off salary: upto 25k-50K inhand

Job description Roles and Responsibilities Generate leads through cold calling, email outreach, and social media to drive sales growth. Develop and maintain strong relationships with existing clients to increase customer satisfaction and retention. Identify new business opportunities by researching potential customers' needs and tailoring solutions accordingly. Collaborate with internal teams to develop to ensure seamless service delivery and customer satisfaction. Analyze sales data to optimize lead generation strategies and improve overall sales performance. Desired Candidate Profile 3-7years of experience in inside sales or a related field. Proven track record of success in generating high-quality leads through cold calling, email outreach, or other methods. Excellent communication skills for building rapport with clients over phone calls. Proficiency in CRM software, Microsoft Office Suite, and other sales tools. Knowledge of healthcare industry regulations, ambulance services, and medical transportation is advantageous

Responsibilities Development and maintenance of SharePoint solutions Development and maintenance of M365 applications, including Copilot agents Requirement analysis, reporting and documentation Designing and Developing .NET Applications with C# for Microsoft SharePoint[LB1] Developing autmations via Power Automate or Powershell Migration of data from network drives to SharePoint online via Sharegate Cooperation with colleagues worldwide (especially Germany, India and Philippines) Participating in regular Scrum and other team meetings First, second and third level support Counseling the departments and check the requirements Monitoring the SharePoint (online) System Requirements A Bachelor's / Masters degree in Computer Science or Information Systems or equivalent combination of experience and education Advanced Knowledge in Microsoft SharePoint Designer and Visual Studio Advanced Knowledge in OOA (Object-oriented analysis and design) Advanced Knowledge in Document Management Functionalities Advanced Knowledge in Power Automate, Powershell and SharePoint online development Knowledge in Copilot Studio Advanced knowledge of creating and deploying ASP.NET Web Forms, ASP.NET MVC, WCF, Windows Services Knowledge in Standard Microsoft Office Applications Knowledge of TypeScript would be excellent Knowledge of Out of the Box SharePoint features for Enterprise Content Management, SharePoint Search and its customization Should have worked with at least one of the JavaScript frameworks such as AngularJS, Ember JS, Knockout JS Basic knowledge in Microsoft Windows Server, Active Directory, Microsoft SQL Server and Team Foundation Server Ability to work effectively under pressure and multi-task in a fast paced, dynamic environment Creative and innovative thinking in terms of requirements and solutions Good English skills in speech and writing

Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-11 years of experience in the IT Services & Consulting industry. Roles and Responsibility Collaborate with cross-functional teams to analyze complex data sets and provide actionable insights. Develop and maintain databases, spreadsheets, and reports to support business decisions. Conduct thorough analysis of financial data to identify trends and areas for improvement. Provide expert-level support for data analysis and reporting. Develop and implement process improvements to increase efficiency and productivity. Communicate complex technical information to non-technical stakeholders. Job Requirements Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. Experience with data analysis tools such as SQL or Tableau is highly desirable. Ability to prioritize tasks and manage multiple projects simultaneously. Strong organizational and time management skills, with the ability to meet deadlines.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across different devices, operating systems & web browsers] Knowledge of Jira workflow [preferable] Knowledge of using Google Suite products such as Google spreadsheets, Google docs, Google Drive & Gmail Should know basics about Email/SMS/push/in-app marketing Should possess basic information around Marketing automation & CRM technology Should have eye for detail to assist in audits/QA Should have excellent communication skills and be able to interact directly with marketing/campaign owners Ability to work in a high-energy, quickly changing, and demanding environment Should have excellent presentation skills and should be able to clearly communicate ideas, thoughts, and strategies Technical and Functional Skills: Bachelors degree with2 to 3 years of experience in digital marketing space Basic HTML/CSS/SQL Eye for detail to assist in audits English communication skills

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards, with the ability to apply them in a practical setting.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Proficiency in analytical tools and software. Strong problem-solving and critical thinking skills. Ability to collaborate with diverse stakeholders to achieve business objectives.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and organizational skills.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in analytical tools and software. Strong problem-solving and critical thinking skills. Ability to collaborate effectively with others.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and spreadsheets to track key performance indicators. Create reports and presentations to communicate findings to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Experience working with large datasets and performing data analysis.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

Job Title : Knowledge Anchor Designation : A/SA Program : Support Process : CO_KM Shift Details : Night Shit(Rotational) Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities: Develop and maintain pricing models (Deal Calculators) to support data-driven pricing decisions. Conduct profitability and margin analysis on different services to optimize pricing and revenue. Track and report on key pricing performance indicators, including revenue, margins, charge out rates, pyramid etc. Collaborate with the sales and delivery teams to support the development of pricing proposals. Present pricing recommendations and performance insights to cross-functional teams, including sales, delivery and pre-sales Identify and implement process improvements in pricing data collection, analysis, and reporting. Leverage data analytics and visualization tools to improve the efficiency and effectiveness of pricing insights. Monitoring and reporting on pricing performance and competitiveness Preferred candidate profile: MBA in finance or CA with 2-3 years of prior experience in a similar role including exposure to managing pricing processes, implementing pricing initiatives, and creating pricing process documentation In-depth knowledge of BI tools (Tableau, Cognos, etc) Strong understanding of pricing strategies and concepts, analytical and quantitative skills, with experience in financial modelling and data analysis. Proficiency in Microsoft Office tools

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting, ensuring high-quality results. Stay up-to-date with industry trends and emerging technologies to continuously improve skills and knowledge. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficiency in data modeling, reporting, and visualization tools. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail, with a focus on delivering high-quality results.