172671 Jobs in Hyderabad - Page 5

1. Site Operations Oversight: Plan and deploy daily security personnel as per shift schedules and site-specific SOPs. Conduct briefing sessions across all shifts and ensure grooming, discipline, and attendance compliance. Prepare and manage MDR, shift schedules, and site logs. Carry out efficient patrolling of internal and perimeter areas. Observe and respond to suspicious man/material movements. Ensure access control compliance and critical access management (labs, restricted zones). Maintain visitor/vendor records, key logs, badges, and lost & found registers. Conduct weekly security training and refresher briefings. Perform surprise night inspections to assess readiness of night staff. 2. Technical Systems & Documentation: Ensure uptime and functionality of CCTV, access control systems, and FAPA equipment. Maintain workstations audit, badge audits, and access key audits. Coordinate with facility teams for system rectification and AMC partner activities. Take access approvals via eApproval portals. 3. Reporting & MIS: Share daily, weekly, and monthly operations reports with G4S and designated site managers. Maintain event trackers, alarms reports, RPM data, incident logs, and vendor performance records. Support site managers in Hyderabad, Mumbai, Delhi, and Gurugram for consolidated reporting. 4. Emergency & Incident Management: Act as the first escalation point for medical emergencies, duress alerts, or system-triggered alarms. Liaise with EMEIA SOC for remote access control and video retrieval. Prepare incident reports, investigate breaches, and implement CAPAs. Conduct mock drills, shutdown protocols, and risk preparedness activities. 5. Client & Stakeholder Coordination: Respond to client queries and share required reports (daily/weekly/monthly) within agreed SLAs. Attend virtual coordination meetings with client-side managers to sync activities Pan India. Coordinate closely with facilities and places teams for smooth operations, approvals, and events. Handle onboarding/offboarding of employees with badge issuance and access revocation. 6. G4S Internal Coordination: Share weekly duty rosters, attendance, and nominal rolls with G4S backend. Coordinate on salary concerns, health insurance issues, and uniform issuance. Maintain leave records and escalate absenteeism trends. Work with Key Account Managers to resolve operations-related escalations. Candidate Profile: Minimum Requirements: Graduate in any discipline (mandatory) Minimum 5 10 years of experience in security operations management Experience handling multi-location operations preferred Prior exposure to multinational corporate environments in IT sector shall be very advantageous for the candidate. Essential Competencies: Communication: Fluent spoken and written English (mandatory); clarity, grammar, and pronunciation will be tested. Operational Skills: Security deployment, documentation, SOPs, reporting tools. Technical Proficiency: Familiar with access control, surveillance systems, e-portals, and Microsoft Office. Leadership & Ethics: High integrity, team management skills, crisis-handling experience. Behavioral Traits: Attention to detail, time-sensitive decision-making, calm under pressure. Key Performance Indicators (KPIs): 100% compliance in daily deployment & reporting 95% uptime for security equipment and systems 2 critical incidents per year (with timely CAPA) SLA adherence for report submissions and audits Staff discipline, grooming, and performance audit scores 90%

Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Bachelor Degree in Accounting, Finance or ACCA equivalent or studying for a professional accounting qualification (i.e. CA, CPA or equivalent. Minimum of 3 4 years experience in accounting for the financial services sector, particularly Private Equity, Asset Management or Fund Administration. Knowledge of IFRS and / or USGAAP Experienced in reviewing and preparing general ledger and financial statements. Established knowledge in relation to accounting and consolidations under IFRS. Strong operations experience with focus on processes and controls Excellent communication skills and proficiency in English (both verbal and written). Motivated, bright and diligent individual who is driven to meet deadlines. A team player who is able to manage individual responsibilities. Sound judgment, problem solving and analytical skills. Proficient with Microsoft Applications (Excel, Word, PowerPoint etc.). User experience with enterprise accounting system(s). Experience in Limited Partnership accounting Private equity/real estate fund administration experience Your Role: Maintaining books and records; including Maintain and control the general ledger and various sub - ledgers Prepare financial statements, footnotes and partner capital statements Prepare trial balances and work paper product Process standard and complex bookkeeping entries Involved within a full scope of transaction activities including full cycle accounting Prepare financial data analysis Participate in the implementation of fund structures into the accounting system Calculating carried interest/performance/incentive fees; Processing payments and other transactions; Acting as a day-to-day contact with on-shore stakeholders; Participating in projects that may be defined from time to time in connection with the continuing expansion and evolution of the business; Identifying and escalating any material issues effecting service delivery to the Supervisor; Any other functions required as part of the business of the Company, and reporting to the Supervisor

We are seeking a skilled and experienced Fitter to join our AAC blocks manufacturing unit at Hathnoora. The ideal candidate should have 2 to 3 years of hands-on experience in mechanical fitting, equipment maintenance, and basic fabrication work within an industrial or plant environment. Key Responsibilities: Carry out routine mechanical maintenance and fitting work on plant machinery and equipment. Conduct inspections and identify mechanical faults or breakdowns. Perform preventive maintenance to ensure minimum downtime of machines. Assist in the installation, alignment, and dismantling of mechanical assemblies. Work with tools such as grinders, welding machines, drilling machines, etc. Follow all safety protocols and maintain a clean work environment. Maintain proper documentation of maintenance tasks and report to the Maintenance Supervisor. Requirements: ITI or Diploma in Mechanical/Fitter trade. 2 3 years of experience in an industrial plant, preferably in AAC block manufacturing or a similar industry. Sound knowledge of mechanical systems, tools, and machine components. Ability to read technical drawings and work independently. Willingness to work in shifts and on-call for emergencies. Preferred: Experience working in an AAC blocks plant or similar construction materials industry. Local candidates or those willing to relocate to Hathnoora.

Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Bachelor Degree in Accounting, Finance or ACCA equivalent or studying for a professional accounting qualification (i.e. CA, CPA or equivalent. Minimum of 3 4 years experience in accounting for the financial services sector, particularly Private Equity, Asset Management or Fund Administration. Knowledge of IFRS and / or USGAAP Experienced in reviewing and preparing general ledger and financial statements. Established knowledge in relation to accounting and consolidations under IFRS. Strong operations experience with focus on processes and controls Excellent communication skills and proficiency in English (both verbal and written). Motivated, bright and diligent individual who is driven to meet deadlines. A team player who is able to manage individual responsibilities. Sound judgment, problem solving and analytical skills. Proficient with Microsoft Applications (Excel, Word, PowerPoint etc.). User experience with enterprise accounting system(s). Experience in Limited Partnership accounting Private equity/real estate fund administration experience Your Role: Maintaining books and records; including Maintain and control the general ledger and various sub - ledgers Prepare financial statements, footnotes and partner capital statements Prepare trial balances and work paper product Process standard and complex bookkeeping entries Involved within a full scope of transaction activities including full cycle accounting Prepare financial data analysis Participate in the implementation of fund structures into the accounting system Calculating carried interest/performance/incentive fees; Processing payments and other transactions; Acting as a day-to-day contact with on-shore stakeholders; Participating in projects that may be defined from time to time in connection with the continuing expansion and evolution of the business; Identifying and escalating any material issues effecting service delivery to the Supervisor; Any other functions required as part of the business of the Company, and reporting to the Supervisor

The Senior HR Operations Specialist will support the smooth functioning of the HR operations cycle, with a focus on payroll processing, employee lifecycle management, onboarding coordination, query resolution, and HRIS administration (KEKA). This role is ideal for candidates who are detail-oriented, process-driven, and eager to grow their career in HR operations. Key Responsibilities 1. Payroll Administration - - Assist in monthly payroll processing, ensuring accuracy and timeliness. - Collate and verify attendance, leave, and overtime data from Keka HRIS. - Coordinate with Finance for salary disbursement and statutory compliance. - Maintain payroll records and address employee salary-related queries. 2. Onboarding & Offboarding - -Coordinate pre-joining formalities, including document collection and verification. - Prepare and share welcome kits, ID cards, and system credentials for new hires. - Conduct HR orientation sessions for new employees. - Support exit process including clearance, documentation, and final settlements. 3. Employee Query Management - - Act as the first point of contact for HR-related queries (leave policy, payroll, benefits, etc.). - Resolve queries within defined SLAs or escalate as necessary. - Maintain a query log for tracking and process improvement. 4. HRIS (Keka) Administration - - Maintain and update employee records on Keka HRIS. - Generate reports on attendance, leave balances, payroll, and other HR metrics. - Assist in HRIS troubleshooting and liaise with Keka support if required. 5. General HR Operations - Maintain personnel files, ensuring confidentiality and compliance with data protection laws. - Assist in HR compliance activities including PF, ESIC, and other statutory filings. - Support HR team in engagement activities and HR projects as required. Qualifications & Skills Bachelor s degree in HR, Business Administration, or related field. Proficiency in MS Excel and Google Sheets. Hands-on experience with Keka HRIS (preferred). Strong attention to detail and accuracy. Good communication and interpersonal skills. Ability to handle sensitive information with discretion. Problem-solving mindset and willingness to learn.

Experienced in implementing eInvoicing across EU & Latam, integrating with country-specific authorities. Skilled in BR DRC NFe, SAP S/4HANA simulations, BTP platform, and SAP DRC Cloud edition. Strong grasp of localization and compliance needs.

detailed analysis for compliance, including reports, presentations, assessing policies, and collaborating on cyber governance. Investigating potential issues and developing potential solutions by working collaboratively with stakeholders. Drafting governance documents supporting security initiatives and aligning with regulatory compliance requirements. Working independently and comfortably in ambiguous or less well defined circumstances to develop clear analysis Coordinating projects, supporting policy development, recommending updates, promoting awareness, seeking consensus, and providing guidance. Advancing collaboration across teams, developing workflows, and establishing metrics for operational effectiveness. Do what you love To be successful in this role you will: 5 years of relevant experience and a Bachelors degree or Equivalent and, or relevant professional experience Demonstrate experience with industry compliance and security standards (e.g., PCI, ISO, SOC 2, FedRAMP). Demonstrate passion for learning about security and compliance; experience with a GRC tool is optional. Demonstrate analytical skills, solve problems, manage concurrent tasks, and prioritize effectively for productivity.

Job Title: Technical Support Engineer II Location: India, Remote About Aspect Software: Aspect Software develops world-class Workforce Engagement Management software that empowers businesses to achieve operational excellence. We are committed to fostering a collaborative and dynamic work environment where cutting-edge technology and creative problem-solving converge. Join us as we shape the future of intelligent systems. Position Overview: Provide remote technical and application problem resolution and escalation assistance related to Aspect products. Diagnose, troubleshoot, repair and debug complex computer systems and software. Respond to situations where end users have failed to isolate or resolve problems in malfunctioning equipment or software. Key Responsibilities: Excellent customer service and teamwork skills. Excellent written and verbal communication skills. Professional demeanor to maintain and enhance customer relationships. Gain knowledge of assigned customers technical and business environment. Document and verify reported problems. Troubleshoot and resolve issues utilizing all available tools, resources, and documentation. Engage additional resources when necessary. Provide effective and consistent communication to management, peers, and account team in support of customers. Working knowledge of main Aspect products and strategy. Ideal Experience: Understanding of PCs, Networks, OS platforms, Cloud environments, databases, telephony, software applications, and ACDs. Demonstrated ability to learn complex software tools quickly. Strong customer service and teamwork skills. Professional demeanor to maintain and enhance customer relationships. Ability to use professional concepts and company policies and procedures to solve routine problems. Ability to develop resolutions to problems of limited scope and follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Ability to pass a background check may also be required. Physical requirements include sitting for long periods of time. Qualifications: 2+ years relevant work experience supporting customers in a technical environment OR commensurate college-level coursework, or a combination of both. Limited travel, after-hours, or on-call work may be required. Flexibility to work early AM or late US hours, including weekends. Technical Certifications and second or third languages a plus but not required. Why Join Us Work on impactful and challenging projects that make a difference Be part of a collaborative and inclusive culture Enjoy competitive compensation and benefits Access professional development and growth opportunities Join a team passionate about innovation and excellence This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Collaborates with all lines of business and functions to delivery software solutions. Experiments, develops and productionizes high quality machine learning models, services and platforms to make huge technology and business impact. Designs and implements highly scalable and reliable data processing pipelines and perform analysis and insights to drive and optimize business result. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience BE/B.Tech, ME/MS or PhD degree in Computer Science, Statistics, Mathematics or Machine learning related field. Solid programming skills with Python Deep knowledge in Data structures, Algorithms, Machine Learning, Data Mining, Information Retrieval, Statistics. Expert in at least one of the following areas Natural Language Processing, Computer Vision, Speech Recognition, Reinforcement Learning, Ranking and Recommendation, or Time Series Analysis. Experience in using GenAI (OpenAI or other models ) to solve business problem. Knowledge of machine learning frameworks Tensorflow and Pytorch Experience in training/ inference/ML ops on public cloud (AWS/GCP/Azure) Strong analytical and critical thinking skills. Preferred qualifications, capabilities, and skills Self-motivation, great communication skills and team player Knowledge of Asset and Wealth management business is added advantage .

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on system design concepts and 3+ years applied experience Full-stack cloud developer with strong hands-on expertise in React , Python , PostgreSQL , AWS , DevOps - EaC / Terraform, ExKit . Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Overall knowledge of the Software Development Life Cycle and Agile development methodologies. Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Bachelors in computer engineering Familiarity with modern front-end technologies React, Python & SQL Experience working in cloud based programming environments. AWS Certified Developer Familiarity with machine learning and its applications.

Defining product strategy and can define a research strategy to support it. Drive and deliver engaging, thoughtful user-centred design solutions to complex business problems and shaping the next generation private banking platforms Deliver appropriate design artifacts spanning all project phases, from concept development and design to production and documentation (e.g., evaluations, task flows, user scenarios, information architecture, interaction models, wireframes, low- and high-fidelity prototypes, specs and guidelines). Lead research initiatives including stakeholder workshops, design workshops, user studies and research synthesis Work closely and present your work to stakeholders, product and technology teams to ensure that requirements are clearly communicated, agreed and implemented as specified Required qualifications, capabilities, and skills You have 7+ years of design experience within the industry You have passion about design and have the ability to articulate the value of the design process in the development of products and services You have experience with both quantitative and qualitative research methods to inform and guide design decisions You have experience working within design systems & enterprise/consumer/complicated user journey experience You have high proficiency with design tools such as Figma and comfortable designing at different levels of fidelity You have Bachelors Degree or equivalent practical work experience in Design You have an online portfolio demonstrating superior experiences (required for application - Please note we cannot access file sharing tools e.g. DropBox,

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in Java Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies - AWS Knowledge on ESG

Chase is undertaking an ambitious digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement using digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real-time experiences that customers increasingly expect. The Product Agility Tools team is developing the next generation of integrated solutions that give agile product teams actionable insights into the health and performance of their product. We re a cross-functional group that works closely together, and we pride ourselves on delivering best-in-class customer experiences. As the Platform Product Manager within the Product Agility Tools team, you will be an innovative thought-leader who thinks holistically about business, product, design, technology, data, and analytics. Job Responsibilities Partner with the Lead Product Manager to define the product vision, roadmap, engagement metrics and OKRs Integrate data analytics, user experience research, competitor/market analysis, and business goals to help drive prioritization of product initiatives Refine user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategy Drive scrum cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums) Continuous testing and validation of features/functionality ensuring the definition of done is met prior to production deployment Collaborate with customer success and UX research and design to understand customer experience pain points, leading to the ideation then development of new or enhanced features Required qualifications, capabilities, and skills Bachelor s degree or 8+ years of related product development experience Strong problem-solving skills and ownership mindset Commitment and self-motivation suitable to a start-up team in a large organization Exceptional time management, multi-tasking and prioritization skills Ability to work effectively in a highly matrixed and rapidly changing environment Excellent interpersonal and communication skills, both written and verbal Preferred qualifications, capabilities, and skills Strong understanding of, or experience working within, an Agile development framework Ability to think strategically, innovate and clearly communicate complex ideas Ability to independen tly influence senior executives and product stakeholders Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and BI tools (e.g., Tableau, ThoughtSpot)

Serve as a liaison between Firm-wide P&A, lines of business, Functional Finance teams, and other support teams to provide impactful reporting, planning, and insightful analyses. Accurately align the costs incurred while providing internal services to intended beneficiaries. Create annual budgets, periodic forecasts, and analyze variances to the plan. Establish Budget, Forecast, and Actuals for all centers in accordance with different Corporate methodologies. Conduct ad hoc analysis of the business and business drivers, identifying opportunities for improvement and recommending actions across the business, Audit (internal and external), and tax teams. Produce presentations, analysis, and supporting materials for key internal clients, including senior management; participate in and support ad-hoc special projects and requests as needed. Develop, consolidate, and present insightful and robust qualitative and quantitative financial analysis, including annual budgets and quarterly/monthly forecast variances. Create, maintain, and review financial models and analyses (both recurring and ad-hoc). Conduct "deep dive" analyses on key issues impacting clients to determine root causes and propose solutions. Collaborate with business partners across P&A, Lines of Business, and the firm to ensure the timely, accurate, and effective delivery of recurring and ad-hoc initiatives. Build and maintain strong relationships with key business stakeholders firm-wide, Functional Finance, and lines of business teams. Required qualifications, capabilities, and skills The candidate must be a self-starter who is able to work in a fast paced, results driven environment Working knowledge of Alteryx and tableau along with expertise on Excel, PowerPoint, Essbase and macros Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. Candidate must be comfortable with frequently changing priorities The ability to comprehend and clearly communicate complex concepts and maintain composure in a fast-paced, dynamic environment Excellent organizational, management, and both verbal and written communication skills Strong quantitative, analytical, and problem solving skills Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations Preferred qualifications, capabilities, and skills At least 6+ years of relevant FP&A experience, preferably in the financial services industry BA/BS in Finance, Economics, Accounting (CFA, CPA, MBA a plus) Detail oriented individual with the ability to work well under pressure, handling multiple projects and initiatives simultaneously Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically

Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases. Assess documentation for accuracy and past precedent. Identify any process defects and recommended remediation. 2+ years of human resources experience 2+ years of Microsoft Office products and applications experience Bachelors degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience 3+ years of contact center, customer service, human resources or equivalent experience Demonstrated proficiency handling customer contacts, queries and resolutions. 3+ years of human resources functions experience Knowledge of HRIS or Applicant Tracking Systems are preferred Experience with Payroll Systems, HRIS 4+ years of contact center, customer service, human resources or equivalent experience Experience using Knowledge database and researching skills. Proven ability to manage customer contacts in a fast-paced environment. Proven ability to adjust to constantly changing workloads. Proven ability to follow existing process with high attention to detail. Additional languages a plus.

We have an opportunity to impact your career and provide an adventure where you can push the limits of whats possible. As a Lead Software Engineer at JPMorgan Chase within Corporate Technology, you play a vital role in an agile team dedicated to enhancing, building, and deliand scalable. As a key technical contributor, you will be responsible for implementing vering reliable, market-leading technology products that are secure, stable, essential technology solutions across diverse technical domains, supporting various business functions to achieve the firms strategic goals. Job responsibilities Contribute ideas, learn, design and solve complex problems Participate in all aspects of the software development process including, requirements, designing, coding, unit testing, quality assurance, and deployment Use the right mix of open-source technologies and home-grown distributed commuting frameworks to build software that meets the requirements Contribute to team promote for continual improvement of development process and innovative solutions to meet business needs Ensure adherence to architecture standards, application robustness and security policies Gather, analyze, and draw conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Use agile software development methodologies such as SCRUM, for quick turnaround time Manage team of software engineers and build high performing/winning team Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in Java, J2EE, Spring, Springboot, Micro-Services programming language(s) Proficiency in Oracle, PL/SQL and Database development. Good knowledge of AWS and CI/CD Pipeline with strong focus on TDD Excellent Engineering skills in designing and implementing scalable solutions Spending a large percentage of time in driving development, working closely with business / stakeholders to produce high quality code in a test-driven environment Helping to identify opportunities for improvement within the existing applications to increase stability and simplify the platform Working with a team of engineers and developers to ensure that the Liquidity Risk platform is engineered to be standardized, optimized, available, reliable, consistent, accessible and secure to support business and technology needs Staying current and informed on emerging technologies and new techniques to refine and improve overall delivery Interacting with partners across feature teams to collaborate on reusable services to meet solution requirements Preferred qualifications, capabilities, and skills Financial domain knowledge Liquidity Reporting knowledge

Ability to interact professionally with internal stakeholders and all levels of support staff and Engineers. Monitor automations using Automation Anywhere Control room and UiPath Orchestrator and respond to errors, exceptions, and performance issues. Restart or re-trigger bots as needed and escalate critical issues to the development team. Update configuration files to support BOT scaling. Assist with bot scheduling in the Control Room and validate post-deployment execution. Assist with new client onboarding process. Raising support tickets in Jira & ServiceNow Proactively reviewing the emails and actively responding to address issues/de-escalate. An Ideal Candidate will have: Skills Excellent verbal & written communications skills Excellent problem-solving skills and ability to troubleshoot. Basic understanding of Windows Servers Exposure on interaction with international clients (US preferred) Hands on experience on application/ product support Good to have: - Familiarity with the US healthcare industry and terminology. Automation platforms experience for RPA Operations Support in (UiPath/ Automation Anywhere, etc.,) is preferred. Academic and Professional Qualifications: Successful completion of a bachelor s degree or relevant Technical / Business Experience Experience: 1-3 years of experience

Support Consultant Work Location - Pune Mandatory Skills Excellent verbal and written communication Troubleshooting experience Required Experience: 2-5 years Working Arrangements: 24x7 rotational shift Skills Good analytical and problem solving skills. Strong team player collaborates well with others in multiple time zones; ability to share knowledge with team members Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work Job Responsibilities: Interact with customers via Live Calls, Email, Chat to help troubleshoot and resolve complex product problems or issues Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support requests and ensure proper notation of customer problems or issues Document problems and solutions to train lower-level support on how to properly address customer or product problems Communicate with product management department to improve on current design or to identify possible problems with design Stay abreast of current technology in products, design changes, and new products offered Provide day to say support via internal support ticket system tool. Candidate will be responsible for understating and fulfilling requirement based on SLA and priority of tickets. Open to work in 24x7 rotational shifts. Preference Healthcare knowledge and experience Helpdesk or Call center experience.

Key Responsibilities Define and own the architectural vision and technical roadmap for the AI Agent Platform. Design scalable, secure, and maintainable architectures across cloud-native, microservices, and event-driven systems. Lead architecture reviews, proofs-of-concept, and complex design problem-solving . Partner with engineering teams to ensure architectural consistency, quality, and best practices . Collaborate with product managers, UX designers, and developer relations to align technical design with business goals and developer experience needs . Establish and champion best practices for performance, reliability, security, and compliance. Provide technical mentorship and thought leadership to engineering teams without direct people management. Qualifications Bachelor s degree in Computer Science, Software Engineering, or related field ( Master s preferred ). 10+ years of professional software development experience with a strong track record in system and platform architecture . Hands-on expertise with AI Agent platforms, conversational AI, or intelligent automation systems (required). Expertise in cloud-native architectures, microservices, and event-driven systems . Proficiency in one or more modern programming languages ( Java, Python, JavaScript/TypeScript ). Experience designing developer platforms, SDKs, or APIs . Strong understanding of developer experience principles (documentation, onboarding flows, sandbox/test environments). Familiarity with security, authentication/authorization, and API management best practices . Experience in enterprise SaaS or healthcare systems is highly desirable.

Ability to understand the product and its architecture to create high quality test plans and automation Provide solution to problems involving cloud platforms IaaS , Networking and Identity components Product and release upgrades & operations handling in complex integrated multi team cloud project Develop suitable test strategies and approaches for complex systems. Bring the customer and business user perspective in developing these strategies Work closely with developers, product managers, UI designers to ensure completeness of test cases, bug fixing and increase code coverage Participate in defect and issue resolution process Contribute and Participate in reviews and development of requirement documents, functional and technical design specifications, test specifications Preferred skills and qualifications B.tech Computer Science or equivalent 3+ years of experience in Software operations, functional testing and automation preferably involving SaaS/cloud applications Strong QA experience in creating Test Specs, automating, executing and reporting results Proven comfort with Linux env and systems, Network, OS, and DB monitoring/debugging Experience in the cloud domain and Experience in testing APIs and working in Agile Environment

Collaborate with a diverse group of professionals, including architects, product managers, developers, QA testers, and support staff, to deliver cutting-edge full-stack applications and services. Lead the design and development of new software components and features, ensuring they meet high-quality standards. Document your work by creating design specifications and contributing to code reviews. Implement and automate tests to ensure the reliability and performance of our cloud services. Take ownership of deploying new code to production environments, working closely with the team to ensure seamless releases. Participate in the day-to-day operations of the services you help create, providing ongoing support and maintenance. Engage in all phases of the software development process, from ideation to delivery. Requirements and Qualifications: A Bachelors or Masters degree in Computer Science, Engineering, or a related field is required. Minimum 5 years of professional experience in designing and developing complex software systems using Java-based platforms. Proficiency in Java/JEE technologies, including JPA, JDBC, and RESTful Web Services, with a strong understanding of RDBMS, preferably Oracle. Practical knowledge of modern front-end frameworks such as Angular, React/Redux, or Knockout for building interactive user interfaces. Ability to create responsive UI elements using grid/flex box layouts or frameworks like Foundation. Expertise in at least one of the following: Oracle JET, JQuery, Knockout JS, Preact/React, LESS/SASS. Experience with Tomcat, Docker, Kubernetes, and cloud technologies is essential. Experience leveraging GenAI and Agents in workflows to increase productivity Strong problem-solving abilities and a methodical approach to software development. Excellent communication and time management skills, with a collaborative mindset. Preferred Skills: Experience with massively scalable systems and handling big data is advantageous. Familiarity with healthcare systems or medical data would be an added asset. Knowledge of distributed computing, storage replication, and data planes is a plus.

Key Responsibilities: Develop and maintain fullstack applications using Angular (10+) and .NET Core/.NET 5+. Work closely with product managers, UI/UX designers, and backend teams to deliver high-quality solutions. Build responsive, performant front-end components with Angular and TypeScript. Design and implement RESTful APIs and backend services using C# and .NET Core. Participate in architecture design, code reviews, and performance optimization. Troubleshoot production issues and provide timely resolutions. Write clean, scalable, and well-documented code. Contribute to the continuous improvement of engineering tools, processes, and standards. Qualifications: 5+ years of experience in fullstack development with a focus on Angular and .NET. Strong proficiency in Angular 10+ , TypeScript, HTML5, CSS3, and RxJS. Solid experience with .NET Core / .NET 5+ , C#, Web API, and RESTful services. Experience with SQL Server or other relational databases. Familiarity with Git, CI/CD tools, and Agile/Scrum methodologies. Strong debugging and problem-solving skills.

Excellent verbal and written communication Troubleshooting experience Required Experience: 1-3 years. Working Arrangements: 24x7 rotational shift Skills Good analytical and problem-solving skills. Strong team player collaborates well with others in multiple time zones; ability to share knowledge with team members. Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work. Job Responsibilities: Interact with customers via Live Calls, Email, Chat to help troubleshoot and resolve complex product problems or issues. Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support requests and ensure proper notation of customer problems or issues. Document problems and solutions to train lower-level support on how to properly address customer or product problems. Communicate with product management department to improve on current design or to identify possible problems with design. Stay abreast of current technology in products, design changes, and new products offered. Provide day to say support via internal support ticket system tool. Candidate will be responsible for understating and fulfilling requirement based on SLA and priority of tickets. Open to work in 24x7 rotational shifts. Preference Healthcare knowledge and experience International Helpdesk or Call center experience.

Performs systems analysis and design. Designs and develops moderate to highly complex applications. Develops application documentation. Produces integration builds. Performs maintenance and support. Supports emerging technologies and products. Qualifications: Bachelor s Degree or International equivalent Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred

-Lead the development of high-performance Java-based backend systems using modern architectural principles. -Work collaboratively with frontend engineers on React.js-based interfaces. -Architect, design, and manage OLAP database solutions for real-time analytics and reporting use cases. -Perform regular code reviews, mentor developers, and enforce coding standards. -Convert business requirements into scalable and secure technical solutions. -Analyze and resolve system performance issues and bottlenecks. -If needed, contribute to backend services and utilities written in Golang. Requirements Technical Skills: -Expertise in Core Java, Spring Boot, and Microservices architecture. -Experience integrating RabbitMQ or ActiveMQ for messaging and event handling. -Hands-on experience with React.js (including Hooks, Context API, and Redux). -Proficiency with relational databases like PostgreSQL, MySQL, etc. -Strong understanding of OLAP systems such as ClickHouse, Druid, Redshift, Snowflake, or Elasticsearch. -Knowledge of REST APIs, WebSocket communication, and secure integration patterns. -Familiarity or interest in Golang is a significant advantage. -Exposure to CI/CD, Docker, and Kubernetes is a plus.