Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
7.0 - 12.0 years
5 - 14 Lacs
Chandigarh
Work from Office
End-to-end ownership for MP & AP performance Owns the budgets for the location Has a self-goal sheet to Lead by Example and have adequate SOC Networks continuously to get good FT-APs from Market Coach MPs and APs on management skills & career growth
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
seeking a highly motivated Customer Support Representative to join our team. who will serve as the first point of contact for customers, assisting with inquiries, troubleshooting issues. HR Prachi - 8979641616 Required Candidate profile WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift Immediate joiners Excellent communication skills required Must be available for F2F interview. Perks and benefits 5 days working CAB Great INCENTVIES
Posted 1 week ago
0 years
0 Lacs
Chandigarh, India
On-site
Company Description Advance Engineers is a reputed company specializing in energy, efficiency, and automation. We provide turnkey solutions to enhance productivity, improve efficiency, and minimize waste. Our services range from consultations to supplying complete solutions for greenfield projects. We integrate systems including PLCs, controllers, and various field instruments. Our expertise spans across multiple applications such as boiler house automation, effluent treatment plant automation, and building management systems. Role Description This is a full-time on-site role for a Sales Engineer, located in Chandigarh. The Sales Engineer will be responsible for generating new leads, building relationships with clients, and providing technical support and consultations. Additional tasks include preparing proposals, conducting product demonstrations, and collaborating with the engineering team to deliver tailored solutions. The role requires regular travel to client sites and participation in industry events to stay updated on the latest technologies and market trends. Qualifications Technical skills in Process Control Systems, PLCs, VFDs, and SCADA Software Experience with Field Instruments such as pressure, flow, and level sensors, and Gas Analyzers Consultative sales and client relationship management skills Excellent written and verbal communication skills Ability to work independently and as part of a team Bachelor's degree in Engineering, Electronics, or a related field Previous experience in system integration and automation projects is a plus Willingness to travel frequently to client sites Show more Show less
Posted 1 week ago
4.0 - 8.0 years
14 - 18 Lacs
Chandigarh
Work from Office
Job Description: We are seeking an experienced and dynamic Regional Manager to lead our sales team. The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions. Daily 2-3 in person meetings (F2F) with clients onsite. Key Skills: • Application of sales techniques. • Quick thinking and problem-solving. • Verbal communication with active listening. • Vision and foresight to create new opportunities for customers. • Team Management & Interpersonal skills. • Understanding of Client Segmentation, Data & Report Management. Experience and Education: • 70%+ marks in 10th and 12th • MBA with 5-6 yrs. of experience in Sales / Servicing / Retention • Preference for candidates with Team handling experience of 40+ individuals (at-least 3yr+ experience)
Posted 1 week ago
3.0 - 7.0 years
9 - 12 Lacs
Chandigarh
Work from Office
Job Responsibilities: - The position holder will be managing a team of 20-30 individuals. - Monitor and analyze regional sales data, team productivity, client status, and receivables. - Forecast revenue streams and identify opportunities & challenges. - Drive sales targets, manage sales support functions, and ensure timely customer service. - Recruit, train, and develop sales teams while tracking performance metrics. - Implement incentive structures, sales promotions, and market feedback collection. - Generate sales opportunities, deliver presentations, and ensure timely closures. - Ensure adherence to sales processes, payment collections, and regular performance reviews. - Apply sales techniques, understand business contexts, and provide customer advisory. Key Skills: • Quick thinking and problem-solving skills • Excellent verbal communication skills • Excellent active listening skills • Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. Apply if you have 70% and above in 10th and 12th
Posted 1 week ago
6.0 - 10.0 years
3 - 6 Lacs
Chandigarh, Panchkula, Zirakpur
Work from Office
Assist in monitoring the progress of schemes such as SMAM, SB-82, SB-89, and others at district and block levels. • Track the utilization of subsidies and financial assistance provided to individual farmers and farmer groups. • Evaluate the impact of farm mechanization on reducing stubble burning and improving crop productivity. • Prepare periodic reports outlining the performance of schemes and provide recommendations for improvements. • Ensure timely collection of data from CHCs and field officers for real-time monitoring. • Design and implement M&E frameworks to track project performance and outcomes. • Regularly assess the effectiveness of ongoing programs and recommend corrective actions where necessary. • Develop monthly, quarterly, and annual progress reports for submission to the Haryana Department of Agriculture and Farmer Welfare Department. • Design parametric & framework to assess the performance of programs. • Data analysis of parameters for assessing the progress & quality implementation of Schemes
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Urgent Requirement for FRESHERS Location: Mohali Work Mode: Work from Office Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be 12th or graduati on Salary: 25k CTC Working Days: 6 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Urgent Requirement for an International BLENDED PROCESS Location: Mohali Work Mode: Work from Office Requirements: Excellent communication skills in English Strong verbal fluency Minimum Qualification: Graduation 6 months of process experience is required Salary: 25k to 40k CTC Working Days: 5 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Kolkata, Bhopal, Chandigarh
Work from Office
JOIN our TIED AGENCY CHANNEL as a RECRUITMENT AND DEVELOPMENT MANAGER Interested candidates can share their resume to kli.nishmitha-kotian@kotak.com or 8828395189. Role & responsibilities * Recruit Life advisors under your team to achieve business targets * Execution of sales strategy to increase market reach and penetration * Build long-term relationships with new and existing customers Preferred candidate profile Experience in Sales of Minimum 2 years for graduates and minimum 1 year for Postgraduates * Own vehicle for Non metro cities Perks and benefits Huge earning potential through monthly/quarterly incentives scheme throughout the year. Sponsored foreign and domestic conventions. Personal and family insurance cover. Performance-based promotions.
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Urgent Requirement for Domestic Voice Process Location: Mohali Work Mode: Work from Office Requirements: Excellent communication skills in English Minimum Qualification: 12th or graduation Salary: 25k CTC Working Days: 6 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5 days working with cab services Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift Immediate joiners Excellent communication skills required Must be available for F2F interview. Perks and benefits 5 days working CAB Great INCENTVIES
Posted 1 week ago
0.0 - 5.0 years
65 - 75 Lacs
Rohtak, Chandigarh, Bathinda
Work from Office
Medical Oncologist Required at Bathinda Punjab Salary 6 Lakhs Rohtak Haryana Salary 5 to 6 Lakhs Chandigarh Part time (1.5 Hour) Salary 1 Lakh Doctor couple can be adjusted in their respective field
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Chandigarh, India
On-site
Designation – Senior- Solar Design Engineer Location- Pune, Chandigarh & Delhi About the Company - Artha Energy Resources is a developer and owner of Solar Energy Projects. The organisation provides IPP solutions, EPC and O&M solutions to C&I customers across 17 states in India. About The Role We are looking for a highly skilled and experienced Senior Solar Design Engineer to join our growing team. The ideal candidate will be responsible for the end-to-end design of solar PV systems, from feasibility assessment to detailed engineering. This role demands deep technical expertise, problem-solving skills, and the ability to lead and mentor junior engineers. Roles And Responsibilities Proficient in solar PV system design for rooftop projects (commercial, industrial) Hands-on experience with AutoCAD, SketchUp, or Solarlab Knowledge of PV Syst for energy generation simulation and performance analysis Expertise in AC and DC cable sizing, voltage drop calculations, and cable scheduling Strong understanding of earthing design, lightning protection, and module mounting structures Experience in shadow analysis, load calculations, and panel layout optimization Familiarity with national and international standards (IS, IEC, MNRE, DISCOM norms) Able to read and interpret architectural and structural drawings Experience in site surveys and preparing BOQs, SLDs, and technical documentation Coordination with vendors, EPC teams, and clients during design and execution phases Ability to manage multiple rooftop projects simultaneously Qualifications & Skills Required Bachelor's degree in Electrical, Mechanical, or Renewable Energy Engineering. 3-5 years of experience in solar design engineering. Proven track record of successful solar project designs. Familiarity with solar energy technologies and industry standards. Experience with design software such as AutoCAD and PVsyst. Ability to work independently and as part of a team. Knowledge of grid-tied and off-grid systems. Proficiency in Microsoft Office Suite. Willingness to travel for site assessments as needed. Skills: pv syst,architectural and structural drawings,vendor coordination,solar pv,shadow analysis,microsoft office suite,solar design,lightning protection,technical documentation,solar project,site surveys,solar energy,autocad,module mounting structures,boqs,sketchup,project management,solar power,ac and dc cable sizing,load calculations,earthing calculation,panel layout optimization,solar pv system design,solarlab,voltage drop calculations,earthing design,design engineer,slds,epc,cable scheduling Show more Show less
Posted 1 week ago
12.0 - 15.0 years
0 Lacs
Chandigarh, India
On-site
Software Engineering Lead Engineering or Computers degree. 12 to 15 years of experience in developing software systems. Minimum of 2 years of experience in managing software development teams. Prior experience in managing production support of online applications along with multiple concurrent rapid iterative development projects preferred. Ability to manage small (12-15member) high caliber development and QA engineers. Strong decision maker and driver. Strong interpersonal skills and ability to work effectively across teams, functional groups and divisions. A highly technical and result-oriented leader experienced in determining goals and matching those with customer requirements and product roadmaps. Adept at leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams. Proven track record of establishing software engineering processes that result in dramatically improved product quality, predictable schedules and short cycle times. Strong business acumen. Understands the business internal and external landscape and thinks/acts strategically for all stakeholders. Deep technical understanding of Java / J2EE stack and open-source technologies. MYSQL DEVELOPER Experience in MYSQL 5.5 and above versions Hands on experience on Stored Procedure development, MySQL tuning and performance optimization Hands on experience on various MySQL engine types, include InnoDB, MyISAM, MEMORY Hands on experience on Query optimization, Index optimization and Data dictionary Experience with setup, configuration, maintenance, trouble-shooting MySQL replication environments Experience with High Availability MySQL environments. Experience on Data backup and RAID 10/5 Experience with SQLite design, configuration, tuning and consolidation Experience with performance tuning MYSQL databases for a variety of environments Linux, including experience writing Linux scripts MYSQL DBA Database design and architecture Database servers monitoring and administration Experience in installation/configuration/up-gradation of MySQL 5.5 and above on Linux Platform. Ensuring maintaining MySQL Master/Slave & Master/Master Replication. Optimizing MySQL Server performance for long queries, creating required indexes, using appropriate data-types for columns and tuning MySQL parameters. Excellent Knowledge of different storage engines of MySQL especially InnoDB, MyISAM, CSV and Federated. Performing day to day DBA activities like taking backup, monitoring, query optimization, performance tuning etc. Maintaining database security (creating and maintaining users and roles, assign privileges). Working closely with application development team and assisting them with daily operations. Creation of development, staging and production database instances, and the synchronization of those instances from one environment to another. Rich experience in managing large size production databases. Performance tuning of different queries, different parameters like max_connections, sort_buffer_size, key_buffer_size, read_buffer_size, table_cache etc on production environment. Automated four sets of incremental database dumps Setting up cluster servers Huge database imports and exports Database migration between different server environments Database mirroring and setup log shipping Show more Show less
Posted 1 week ago
3.0 - 5.0 years
3 - 4 Lacs
Mohali, Chandigarh
Work from Office
Job description: 1. Extract, clean, and structure prospect and company data from Google Apollo, ZoomInfo, Sales Navigator, and other B2B databases. 2. Develop and implement data mining strategies to identify high-value leads, key decision-makers, and market trends. 3. Validate and deduplicate data to ensure accuracy and compliance with data privacy regulations. 4. Automate data extraction and integration workflows where possible. 5. Monitor data quality and optimize mining techniques for efficiency. 6. Generate reports and dashboards to track lead generation performance and ROI. 7. Experience in fintech and banking sector is a plus.
Posted 1 week ago
5.0 - 10.0 years
5 - 7 Lacs
Chandigarh
Work from Office
Develop channel partnerships with dealers, distributors and retailers in assigned territory Coordinate with supply chain, product, and finance teams for smooth operations Plan and implement marketing and promotion activities Monitor secondary sales Required Candidate profile Graduate , Min 4-5 yrs in handling the dealer network with a reputed brand in Building materials , Chemicals, Paints or other related industries
Posted 1 week ago
0 years
0 Lacs
Chandigarh, India
On-site
Job Description We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities Make outbound calls to customers to address reported technical issues. Listen actively to customers' concerns and accurately diagnose the root cause of the problem. Provide clear and concise instructions to customers on troubleshooting steps. Guide customers through troubleshooting processes, ensuring they understand each step. Utilize various tools and resources to identify and resolve technical issues efficiently. Document all interactions and resolutions accurately in the customer database. Escalate unresolved issues to appropriate internal/external teams for further investigation. Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome. Adhere to company policies and procedures at all times. Requirements Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and patient when dealing with frustrated customers. Technical aptitude and ability to quickly learn and understand new technologies. Previous experience in a technical support or customer service role is preferred. Familiarity with CRM software and call center technology is a plus. High school diploma or equivalent; additional technical certifications are a bonus. Education: Bachelor's degree in any field is preferred. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Chandigarh, India
On-site
About TeamLease Edtech (https://www.teamleaseedtech.com) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs. Role: We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes Engaging with potential students to share information about courses, admissions, and financial assistance, while fostering strong connections and meeting enrollment objectives. Key Responsibilities: Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals. Provide detailed information about programs, university partnerships, and career outcomes. Follow up on leads and convert inquiries into admissions. Meet and exceed Weekly/monthly/quarterly enrollment targets. Maintain a high conversion rate from inquiry to admission. Assist students in application submission, fee payment, and documentation. Build and maintain strong relationships with potential learners. Guide students through financial aid, scholarships, and installment plans. Stay updated on trending courses, competitor programs, and industry requirements. Education & Experience Bachelor’s degree in any stream. Excellent active listening and communication skills. Excellent interpersonal and mediation skills. Show more Show less
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
Ludhiana, Chandigarh, Patiala
Work from Office
Hiring!!!! Position: Relationship Manager Privilege: Key Job Responsibilities - Acquire quality clients through networking, data base, market intelligence and references from existing clients. Generate Cross Sell revenue through Financial Planning. Promote Focus Product of the month Maintain records of business on internal software. Induct new clients to the Central Dealing Desk for smooth interaction and services. Liaison with Central Dealing Desk for revenue generation and query resolution. Conduct activities for Client Acquisition and Financial Planning. Ensure compliance as per various regulator and organization guidelines. Maintain the brand image of the organization. Preferred candidate profile - Only from Broking , Insurance & banking Perks and benefits - Best Incentive in Industry Position: Equity Dealer/Advisor Key Job Responsibilities - 1. Acquisition of minimum 3 clients per month for offline equity dealing and advise the same. 2. Review relationship incase of existing clients and increase revenue through them 3. Obtain minimum five client references from existing and new clients for business expansion 4. Client Servicing based on research and back office inputs 5. Order executions in NSE,BSE and Derivatives ( Neat / Bolt / Odin terminal operators should be able to execute trades with speed and accuracy ) 6. Provide Confirmation to Clients on Order Status and Trade Status. Update Clients on Pay-in & Pay-out, margin funding etc as required 7. Resolve all customer queries Preferred candidate profile - Only from Broking Perks and benefits - Best Incentive in Industry Interested Candidates kindly share their resume@8306147406 (Divyakalyanwat@rathi.com) and can also refer your friends/Colleagues as well.
Posted 1 week ago
1.0 - 4.0 years
2 - 12 Lacs
Chandigarh
Work from Office
Responsibilities: * Manage sales team performance & development * Achieve revenue targets through strategic planning * Collaborate with marketing on campaigns & promotions * Lead telesales & field sales efforts
Posted 1 week ago
5.0 years
0 Lacs
Chandigarh, India
On-site
Products, Cloud Engineering and Operations business function is responsible for ensuring that Basware continues to provide its customers with industry leading SaaS solutions to simplify operations and spend smarter. This global function creates and executes the product strategy, new product innovations, roadmap, design, product development and product launches for Basware’s global product portfolio. Together with other Basware units, Products, Cloud Engineering and Operations ensures that our customers can successfully meet their business objectives through cooperating with Basware and using our product and service portfolio. Cloud Operation Engineer (EU Shift Timing - 2:00 PM to 10:30 PM IST) , Education and Experience: Bachelor's/Master’s degree in a Technology field with at least 5 years of experience in Cloud Operations supporting production environments and IT management The candidate will be working in EU Shift Timing - 2:00 PM to 10:30 PM IST Technical competencies: Mandatory Skills Cloud Platform – Good understanding of Amazon Web Services Good understanding of SQL Commands Automation Skills using PowerShell, Python etc. Good to have skills: Incident Management tools – ServiceNow Project Management tools – Jira Monitoring tools – Splunk, Dynatrace Operating systems – Windows Server, Linux/Unix Good understanding of CI/CD pipeline. Core Java concepts. Show more Show less
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Chandigarh, India
On-site
Location- Delhi Work Exp- 5 to 7 years Education- Masters Hi, Please find the JD:- Key Result Areas Tapping Business potential for the Region Footfall generation- Ensures execution of the footfall generation plan and monitors quality Store business plan inputs Competition Mapping- Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities. Business development- Generate leads for Regional Manager in terms of business potential and scope for newer stores Franchisee Management Key relationship manager with the franchisee on operational aspects and ensuring compliance on standard operating procedures etc. Encouraging investment from franchisees Merchandize Management Undertakes regular store visits and recommends merchandise changes, if required, and points out the gaps Store Operations Monitor store opening timelines Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance. New Store opening- Responsible for recruitment and managing store opening checklist Standard Operating Procedures Compliance: Undertakes regular store audits and points out the gaps Rectifies and maintains store standard Understanding Consumer needs Information Collection- Ensure compliance to the procedures and a high rate of registration. Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores Develop rapport with top customers (approx. 20) of every store. Team Management Recruitment- Hire Store Manager under Reginal Manager’s guidance Store manager quarterly appraisal/ performance review Motivate and engage the team at the stores Sales Targets- Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's views Spend Budget- Compliance monitoring, set monthly spends. Training- To work with Customer Care Associates / Store Managers to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar Show more Show less
Posted 1 week ago
100.0 years
0 Lacs
Chandigarh, India
On-site
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . Purpose of role Data Validation Specialist plays a pivotal role in the entire Capture and Content cycle, ensuring that all documents delivered to customers are thoroughly validated. They must ensure the accuracy of information released after manual validation and promptly raise an alarm if any abnormalities are detected during the Data Validation Cycle. Additionally, Data Validation Specialists continuously seek opportunities for improvement. Scope of role The role of Data Validation Specialist role is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. They are responsible for demonstrating and delivering a high standard of service and data accuracy to our Capture & Content Services customers. This role carries significant responsibilities for data accuracy and plays a pivotal part in driving continuous improvement in the Capture & Content process. Areas of expertise and focus: Basic Computer Knowledge Microsoft Office, (Pref.) The candidate should have basic computer knowledge including Excel. Background, Skills And Qualifications All candidates need to be hired through the NATS portal (Government Organized). Portal Link: NATS Portal. Graduation or 3 Year Diploma post 10+2 in Any Discipline is Must Candidate should be able to work within tight timelines & maintain quality standards. Should be comfortable in handling large volumes of data and manage productivity numbers. Basic Knowledge on Excel & Power point Must have good Communication skills, a Logical thinker & a Team player. Should be able to converse in English 5 days a week from Monday to Friday and one should be available on Weekends /Public holidays as per business requirements. 5 days a week from Monday to Friday. One Open to Work from Office in compliance to all health & safety guidelines Preference would be given to candidate having exposure working on European Languages Location of this role: Typically, the role will be home based with travel or relocation as required per business need and company policy. Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Chandigarh, India
On-site
Job Description Job Summary: We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. As an entry-level position, this role is ideal for recent graduates looking to start their careers in IT support. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance and will provide initial support and troubleshooting for various IT issues. Key Responsibilities: First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email or Self Ticket. Troubleshooting: Identify, diagnose, and resolve basic technical issues related to hardware, software, and network connectivity. Ticket Management: Log and track all incidents and service requests in the ticketing system, ensuring accurate and detailed documentation. User Support: Assist users with password resets, account unlocks, and basic application support. Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution. Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides. Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times. Team Collaboration: Work collaboratively with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes. Qualifications: Education: Bachelor's degree in Information Technology, Computer Science, or a related field( B,sc, BCA ,B.tech) Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail. Customer Service: A customer-centric mindset with a passion for helping others. Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Team Player: A collaborative team player with a willingness to learn and grow. Preferred Qualifications: Certifications: Relevant certifications (e.g.ITIL Foundation) are a plus but not required. Internship Experience: Prior internship or practical experience in an IT support role is advantageous. What We Offer: Competitive salary and benefits package Opportunities for professional development and career advancement A supportive and inclusive work environment Hands-on training and mentorship from experienced IT professionals Additional Information At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com) Show more Show less
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
Chandigarh, India
On-site
Job Description The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & Responsibilities Responsible for managing KYC operations for a large Investment Bank Independently handle multiple clients POCs – establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills Bachelor's Degree in B. Com /BBM or Master’s Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC, AML, Due Diligence. You should be able to understand, manage and calculate risks. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. Should be good with logical and quantitative abilities. Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less
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Chandigarh, the capital of Punjab and Haryana, is a bustling city with a growing job market that offers a plethora of opportunities for job seekers. With a mix of traditional industries and emerging sectors, Chandigarh provides a diverse range of career options for professionals looking to advance their careers.
In conclusion, exploring jobs in Chandigarh can lead to exciting career prospects and personal growth. With a vibrant job market, diverse industries, and remote work opportunities, Chandigarh is a city full of potential for job seekers. Don't wait any longer - start your search for Chandigarh careers today and take the next step towards a fulfilling career!
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