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6.0 - 8.0 years
6 - 10 Lacs
chennai
Work from Office
Contribute across the GenAI and analytics lifecycle, including implementation, testing, validation, documentation, monitoring, and reporting. Identify process improvement opportunities and design agentic applications for analytics and other teams. Work with LLMOps and MLOps frameworks to deploy and monitor AI/ML models in real time. Collaborate with cross-functional teams - Data Supply, Product, Governance, PMO, and Technology to deliver analytical solutions. Key skills: 6-8 years of experience in Data Analytics or Data Science roles. Proficient in python and familiar with relevant packages and tools. Hands-on experience with GenAI/LLM frameworks and tools like Langchain, WatsonxAI etc. Comfortable with development tools such as VSCode, PyCharm, Git, and JIRA. Solid understanding of statistical and machine learning techniques. Experience with visualization tools like Power BI. Strong verbal, written, and presentation skills.
Posted 2 days ago
5.0 - 10.0 years
3 - 6 Lacs
pune
Work from Office
We are seeking a skilled Atlassian administration and support resource, primarily with knowledge of configuring and administering Atlassian tools, especially JIRA. Required Skills & Experience: Total 5+ years of experience with 3+ years of relevant experience managing JIRA Own the end-to-end administration of Jira Software and Confluence, including configuration, optimization, plugin management, and maintenance. Design and maintain custom Jira workflows, issue types, screen schemes, permission and notification schemes tailored to cross-functional teams. Develop and maintain automation rules and triggers to improve productivity and reduce manual efforts using Jira Automation and webhooks. Implement and manage custom dashboards and advanced reports for sprint, quality, and delivery tracking. Integrate Jira with other tools and platforms (Slack, Confluence, Outlook, etc.) for seamless project and communication workflows. Support the Quality Management function using Jira including tracking of nonconformances, root cause analysis, and CAPA documentation. Guide internal teams in Agile adoption using Scrum and Kanban boards, along with backlog hygiene and sprint discipline. Support new project onboarding, including creating templates, project configuration, and access setup. Perform periodic audits of Jira projects to ensure data integrity, configuration compliance, and proper usage. Maintain Jira user access control, project permissions, and security schemes, ensuring least privilege access and policy enforcement. Monitor and improve Jira and Confluence security configurations, including plugin control, data privacy, and user role management. Ensure data security and compliance by managing sensitive project data visibility, backup schedules, and retention policies. Track and resolve incidents, bugs, and enhancement requests related to Jira and Confluence. Collaborate with developers, testers, and managers to evolve Jira usage as per business needs. Willing to support manual. Good communication skills, proactive, problem solver with affinity for collaboration and success.
Posted 2 days ago
6.0 - 8.0 years
15 - 17 Lacs
hyderabad, ahmedabad, bengaluru
Work from Office
As an Automation Engineer, you will contribute to the development and execution of new automation scripts using C# in Azure platform. You should also automate the API endpoints and perform Database testing . This role will leverage your knowledge of Automation and databases. You will collaborate with the team to support various stages of the testing life cycle. In this role, you will report to the Engineering Manager What You Will Do Contribute for the development & Maintenance of Automation framework. Act as the point person on writing and executing automation scripts using C#. Perform API and DB testing. Mentor and guide the junior team members. Actively provide support in the establishment of best practices to provide Quality Output with respect to Automation. Good to have experience in healthcare domain. What You Need A thorough understanding of Automation Framework concepts 6-8 years of experience in automation using C# for Azure platform Demonstrable knowledge of SQL queries Proficiency in API automation Good Problem solving and Analytical skills. Fair knowledge and understanding in JIRA. What Makes You Eligible Good Communication skills Good problem solving and analytical skills. Preferable work location should be Bangalore. Due to the nature of global infrastructure, you understand that flexibility in working hours is required.
Posted 2 days ago
1.0 - 2.0 years
11 - 13 Lacs
hyderabad
Work from Office
Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries via email, phone, and client chat, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution. Provide consistent, professional, and high-quality client support to our client base. Establish procedures to ensure client satisfaction and quality service delivery. Communicate and collaborate across teams and departments to help resolve issues. Replicate and document issues for further escalation. Skills & Requirements: Bachelor s Degree, preferred 1-2 years of related experience in customer service or client-facing role Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues Experience within a medical practice and/or EMR experience is preferred Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS Knowledge of bug tracking software such as Zen and Jira Google suite experience, preferred Excellent interpersonal, verbal, and written communication skills Ability to effectively prioritize and manage time.
Posted 2 days ago
10.0 - 15.0 years
13 - 18 Lacs
noida
Work from Office
Position Summary The Ideal candidate will be at the forefront of driving operational efficiency, managing resources, and ensuring seamless execution of AdOps process. As a key leader, you ll play a critical role in optimizing operations, improving productivity, and delivering exceptional results Role and Responsibilities Must have at least 10+ years of domain experience along 6-8+ years experience in perfromance marketing. 24x7 rotation shift (Including weekend/Holidays). Will operate from Office. 100% Onsite role. Expert on MMP and proven record on performance advertising Hands-on experience on troubleshooting with MMPs Good verbal and written communication skills. Oversee day to day operations. Manage the Ad Operations team of 10-20 members. Main POC for communications and client escalations. Drive initiatives based on client feedback and requirements. Resource management. Conduct resource level performance reviews. Plan learning and development activities. Quarterly Business Reviews. Knowledge in online ad operations and domain expertise in CTV AdOps, Publishers AdOps, GAM Experience, Queue Management, Quality Management. Understand attribution. Drive initiatives based on client feedback and requirements. Skills and Qualifications Expert in Microsoft Suite, Google Suite Experience in managing at larger team Knowledge of Salesforce, Jira and Operative. One and google work products (Gmail, google drive, google sheets) is plus Strong communication skills, able to lead conversations that involve Sr. counterparts Fixed night shift/US market expert on Adjust,Appsflyer etc
Posted 2 days ago
8.0 - 10.0 years
8 - 13 Lacs
mumbai
Work from Office
Project manage software development projects using standardized life-cycle methodology, as well as Agile project management techniques to ensure adherence to budget, schedule, and scope of project. Define project tasks and resource requirements. Assemble and coordinate a cross functional project team that spans across multiple time zones. Create and maintain project plan, project tasks, milestone dates, statuses, and resource allocation via Microsoft Project. Identify risks and manage mitigation plans. Implement and manage all project changes using the change management process. Communicate to senior management and key project stakeholders the dates, issues, risks, and status of projects. Identify and implement best practices to ensure the success of projects. Manage overall Portfolio dashboard and reports in ServiceNow and update data as appropriate. Manage end-to-end M&A due diligence and integration process, ensuring that each M&A is executed successfully, on time, and within budget. Work with cross functional workstreams including legal, finance, IT, HR, operations, and other teams. Mentor junior project managers on best practices. Perform other related duties as assigned. Qualifications: Bachelor s or master s degree in business management, IT or a related field. Minimum 8 to 10 years experience in Project Management roles. Having experience in the financial services or technology sector. Project management or Agile certification (e.g., Certified ScrumMaster, PMP etc.). Organized with attention to detail. Thorough understanding of project management principles and planning, including Agile, risk management, change management and project portfolio management. Experience with due diligence and M&A integration as well as knowledge of integration best practices (preferred but not mandatory). Ability to motivate groups of people to complete a project in a timely manner. Ability to work in a fast-paced, team-oriented environment to meet organization success. Proficient with Microsoft Office Suite, including MS Project, or related software. Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software used in the organization and the industry (ServiceNow, Jira, SharePoint). Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills.
Posted 2 days ago
3.0 - 4.0 years
7 - 11 Lacs
bengaluru
Work from Office
Were seeking a skilled Infotainment Test Engineer with 3 to 4 years of experience in testing and validating infotainment systems. Youll play a critical role in ensuring the quality and reliability of these systems. What You Will Do 1. Infotainment System Testing: Perform thorough testing and validation of infotainment systems, including features like navigation, media playback, and connectivity. 2. Test Case Development: Develop and execute test cases to ensure comprehensive coverage of infotainment system functionality. 3. Defect Reporting and Analysis: Report bugs and perform defect triage and analysis to identify root causes. 4. Collaboration: Collaborate with cross-functional teams to identify project requirements and develop solutions. What You Need to Be Successful 1. Technical Skills: - Experience in testing infotainment systems, including knowledge of protocols like Bluetooth, Wi-Fi, and USB. - Familiarity with testing tools like Jira, TestSuite, or other relevant tools. 2. Experience: - 3 to 4 years of experience in infotainment testing or related field. 3. Analytical Skills: Ability to analyze complex issues and identify root causes. What Makes You Eligible 1. Relevant Experience: 3 to 4 years of experience in infotainment testing or related field. 2. Technical Expertise: Strong technical skills in testing and validating infotainment systems. 3. Collaboration and Communication Skills: Ability to work collaboratively with cross-functional teams and communicate technical concepts effectively. 4. Problem-Solving Abilities: Ability to analyze complex problems and develop effective solutions.
Posted 2 days ago
3.0 - 8.0 years
5 - 10 Lacs
pune
Work from Office
Perform Validation and Verification (V&V) for Model-in-the-Loop (MiL), Software-in-the-Loop (SiL),) testing to ensure the reliability, functionality, and compliance of embedded control systems. Key Responsibilities: Review and understand system, software, and hardware requirements. Identify test scenarios based on functional and non-functional requirements. Perform MIL, SIL, System -level testing for automotive ECUs Execute functional, integration, regression, and performance tests. Validate software using test automation tools and scripting. Develop test scripts for automated testing (Python, CAPL, MATLAB, etc.). Qualifications, Experience & Skills Mandatory skills & competencies: Education: BE Computer / Software Experience Level: 3+ Years Software Tools: TPT (Time Partition Testing), MATLAB, Windchill RV&S, Azure Devops, Git, Python. Good to have Skills & competencies Required Knowledge on CAN, UDS and Modbus Protocol. Ability to develop Test cases and understanding requirement document. Ability to Defect identification and Test report development. Basic understanding of Object-oriented Programming (OOPs) in Python. Understanding of Azure pipelines. Knowledge of Agile methodologies and tools like Jira and Confluence.
Posted 2 days ago
1.0 - 3.0 years
30 - 35 Lacs
mumbai, navi mumbai
Work from Office
Test Engineer Work Experience: 1 To 3 Years of Experience Job Location: Belapur, Navi Mumbai (WFO) Education: 1 + Years of experience if BE/BTech /MCA 2+ Years of experience as Test Engineer for BSc/ BCA /BCom /BBA Job Description Exp in Mobile Banking/ Internet Banking, Mobile App Functional Testing (including fund transfer options via NEFT, IMPS, RTGS), System Integration Testing, Regression Testing, Black box Testing Worked in IOS and Android testing know the difference of IOS & Android testing (wrt APK s / Able to fetch logs etc) Test execution as per test cases Logging of test execution results Assisting in defect classification and reporting Creation of functional level test cases Provision of data required for preparation of status reports Update the daily activities in Daily Status Report ensuring that the correct status of the testing for the day is communicated Knowledge of test management tools like JIRA Should be able to write and execute SQL scripts for data level validations Mandated Certifications in the role: ISTQB
Posted 2 days ago
1.0 - 6.0 years
8 - 12 Lacs
kolkata, hyderabad, pune
Work from Office
Project Estimation, Planning, Monitoring and Status Reporting. Actively participate in requirement gathering and requirement analysis process and create business requirement documents to drive clarity. Create high-level and low-level technical design documents. Manage user stories in Jira and drive priorities for agile execution. Conduct agile ceremonies: backlog grooming, sprint planning, daily scrum calls, sprint retrospective. Prepare user documentation and release notes. Validate implementation through spot checks prior to User Acceptance Testing (UAT). Coordinate UAT execution and signoff. Track the progress of the tasks and overall project health. Prepare and present monthly status and manage product roadmap. Create plan for scalability and high availability of the IoT products. Create plans to minimize service downtime. Report and react to service outages promptly. Educational Qualifications B. Tech. / Graduate /MCA Required Technical and Professional Expertise Overall 8+ years of experience with software development and management. Prior experience of managing web, mobile, IoT projects. Familiarity with the following technologies Angular, Node JS, React JS, React Native, Java. Previous experience of working with Relational (MySQL, SQL Server) and NoSQL (MongoDB) databases. Excellent verbal and written communication skills via numerous methods (in-person, phone calls, video calls, instant messaging, etc). Strong analytical skills. Eye for detail. Hands-on experience with JIRA and Confluence. Ability to multi-task and prioritize in a fast-paced work environment
Posted 2 days ago
2.0 - 7.0 years
12 - 13 Lacs
kolkata, hyderabad, pune
Work from Office
Project planning, daily scrum calls, sprint retrospective. Prepare and present Project Status and manage product roadmap to CXO. Actively participate in requirement discussions to drive clarity. Review high-level and low-level technical design documents. Manage user stories in Jira and drive priorities for agile execution. Conduct agile ceremonies: backlog grooming, sprint planning, daily scrum calls, sprint retrospective. Prepare user documentation and release notes. Validate implementation through spot checks prior to User Acceptance Testing (UAT). Coordinate UAT execution and signoff. Track the progress of the tasks and overall project health. Create a plan for scalability and high availability of the products. Create plans to minimize service downtime. Report and react to service outages promptly. Work Timings: Should work closely with US Team during EST time zone ( 8AM EST to 5 PM EST ) Required Technical and Professional Expertise Overall 10+ years of experience with software development and management. Strong experience of managing web and mobile applications. Exposure to Clinical Research, Healthcare domain . PMP Certification and Product Management Experience would be an added advantage. Familiarity with the following technologies Angular, Node JS, React JS, React Native, Java. Previous experience of working with Relational (MySQL, SQL Server) and NoSQL (MongoDB) databases. Hands-on experience with JIRA and Confluence. Ability to multi-task and prioritize in a fast-paced work environment. Excellent verbal and written communication skills via numerous methods (in-person, phone calls, video calls, instant messaging, etc.). Strong analytical skills. Eye for detail.
Posted 2 days ago
3.0 - 6.0 years
5 - 8 Lacs
mumbai
Work from Office
An opportunity to learn and understand Insurance Broking. In-depth training & support to ensure smooth transition in the team. Learn about new system and process. Enhance your skills via various development programs offered in-house. All benefits as per the location HR policy will be applicable We will count on you to: Process Management: Manages own queue of work to ensure timely delivery on all cases as per SLA Understands process steps and guidance and processes case as per process guidelines and checklist Escalates delays and queries appropriately after due investigation Identifies gaps and anomalies in information provided to ensure process completeness before submission for client delivery Ensures quality of data provided by taking end to end responsibility of process delivery Participates in UAT testing of system changes to ensure accuracy and consistency of results Ensures regular reporting of performance on SKELTA/Camunda/JIRA and Workflow Risk & Compliance: Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Ensures operational risks are highlighted on time and escalates the same to proper authorities for corrective action Adheres to data and information security guidelines ensuring zero DLP Is aware of and adheres to regional regulations on data management, financial crime, GDPR etc What you need to have: Contributes to team-based approach in managing customer and stakeholder needs or completing projects. Demonstrates organizational values as it pertains to specific role requirements. Conveys ideas / information between knowledgeable audience members Ability to prioritize and handle multiple tasks during peak volume periods Conveys ideas / information between knowledgeable audience members Gathers knowledge through on-the-job training Graduate with 3-6 years of experience in the insurance broking domain Should be okay with 6.30am 3.30pm What makes you stand out Adaptable communicator Ability to work in teams Understanding of MS Office .
Posted 2 days ago
2.0 - 5.0 years
30 - 35 Lacs
mumbai
Work from Office
Digiboxx India s 1st storage & asset management platform is looking for a dynamic and self-motivated Scrum Master to facilitate Agile ceremonies, remove impediments, and guide our teams in delivering high-quality products efficiently. The Scrum Master will act as a servant leader, ensuring Scrum principles are understood, embraced, and effectively applied. The vision of Digiboxx is to provide trusted and easy digital storage for everyone at an affordable price. We are looking for someone who is fun and inspiring to work with and who would like to be a part of our vision. There will be plenty of opportunities for you to further upskill yourself and grow with Digiboxx. Essential Duties and Responsibilities: Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives. Coach the team, Product Owner, and organization on Agile/Scrum principles, practices, and values. Promote a culture of continuous improvement, transparency, and collaboration. Ensure sprints are planned effectively and deliverables meet the Definition of Done (DoD). Remove roadblocks and coordinate with stakeholders to resolve dependencies. Track and report progress using Agile metrics (velocity, burndown charts, etc.). Act as a bridge between development teams, Product Owners, and management. Maintain clear communication on project status, risks, and timelines. Help manage product backlogs and priorities in alignment with business goals. Encourage self-organization and accountability within the team. Foster a safe environment for open discussion, conflict resolution, and innovation. Mentor team members in Agile best practices and mindset. Your Skills and Experience: Bachelor s/Master s degree in Technology, Engineering, Computer Science or a related technical field. 2-5 years of proven experience as a Scrum Master. Strong understanding of Agile methodologies, particularly Scrum and Kanban. Excellent facilitation, coaching, and conflict-resolution skills. Strong communication and interpersonal abilities. Experience with Agile project management tools (Jira, Trello, Azure DevOps, etc.). Scrum Master certification (CSM, PSM, or equivalent) is a plus. Servant Leadership Guides without dictating. Adaptability Comfortable in fast-changing environments. Problem Solving Proactively removes obstacles and reduces bottlenecks. Analytical Thinking Uses data and metrics to drive improvement. Collaboration Builds trust and alignment across teams. Why DigiBoxx? Opportunity to work on a Swadesi world-class product Immense learning and growth opportunities with highly experienced leaders Choose your work location (Work from anywhere) Flexible working hours Exciting pay package Top-notch office infrastructure in Mumbai. Please note: What is stated under the Roles & Responsibilities is only indicative, not exhaustive. The Management reserves the right to add/delete/amend the roles & responsibilities at the discretion of the Company.
Posted 2 days ago
4.0 - 7.0 years
4 - 8 Lacs
bengaluru
Work from Office
Test Automation development for Embedded and PC Application software with real-time control systems in safety-critical control equipment. Involvement throughout the development process, right from Reducing the manual testing time by automating the test suits and improving the productivity and quality of product lines. Realization and continuous deployment Automation within the agreed time limits. Maintain and extend the existing automated test framework whenever there is a change requests. Identifying and automating the appropriate areas of functionalities in product. Maintaining and extending the existing automation test stands. Closely work with validation team to understand the scope of automation for newly developed features/change requests to existing features. Bringing best practices in Testing and Automation. Experience (exposure): 4 - 7 years of experience in Automation and/or manual testing. [Minimum 2 Years of working experience in Automation] Critical Success factors (critical / high impact aspects of role): Deliver Automation solutions in-line with agreed expected quality. Gain a working familiarity with the existing fire panel product portfolio & protocols. Establish strong working relationships within R&D team. Demonstrate effective automated test cases design, test cases development, report generation. Academic qualification: Bachelor of Engineering (BE/BTech) Electronics and communication or related subject. Key attributes (critical functional competencies): Mandatory skill set: Experience in Embedded System or Device Testing Experience in programming/ scripting languages (for example Python/ shell scripts). Experience in Automation tools (for example Azure/JIRA/Jenkins/ Bamboo/Test complete). Experience in BDD languages (for example using cucumber/ Gherkin) Experience in Embedded Automation testing using TDD & BDD. Experience in Embedded Automating CI/ CD process. Experience in automation test case design and development. Experience in maintaining and extending existing automation test stands. Experience in using any version control tools (for example Bit bucket / GIT). Understanding of hardware and interfaces (for example RS232/ USB/ Ethernet) Desired skill set: Experience in Embedded product automation testing including interfacing to embedded hardware. Hands on using RaspberryPi, Beagle board, Arduino, Evaluation boards during automation testing. Experience Test management tools like Testrail. Working experience in Agile (Scrum) environment. Competencies (fundamental skills and attitude): Good communication skills Good Analytical & problem-solving skills. Able to work independently with minimal guidance. Sense of ownership. Process Oriented
Posted 2 days ago
4.0 - 7.0 years
4 - 8 Lacs
bengaluru
Work from Office
Position Objective (The purpose of role in current business/market scenario): This position is key to the improvement of quality and effectiveness of software development projects. The focus is on continuous expansion of automated testing capabilities and continuous deployment frameworks for both embedded and application software development. Working as part of the R&D team the successful candidate will develop and maintain the automated test cases for Advanced. This will include co-ordinating support from the existing R&D team as required, in addition to direct hands-on implementation work. Specifically, this will relate to transferring manual test cases to test automation solutions on Embedded Products supporting the fire system components of the various Advanced systems and products. Responsibilities (KRAs / deliverables / job expectations): Test Automation development for Embedded and PC Application software with real-time control systems in safety-critical control equipment. Involvement throughout the development process, right from Reducing the manual testing time by automating the test suits and improving the productivity and quality of product lines. Realization and continuous deployment Automation within the agreed time limits. Maintain and extend the existing automated test framework whenever there is a change requests. Identifying and automating the appropriate areas of functionalities in product. Maintaining and extending the existing automation test stands. Closely work with validation team to understand the scope of automation for newly developed features/change requests to existing features. Bringing best practices in Testing and Automation. Experience (exposure): 4 - 7 years of experience in Automation and/or manual testing. [Minimum 2 Years of working experience in Automation] Critical Success factors (critical / high impact aspects of role): Deliver Automation solutions in-line with agreed expected quality. Gain a working familiarity with the existing fire panel product portfolio & protocols. Establish strong working relationships within R&D team. Demonstrate effective automated test cases design, test cases development, report generation. Academic qualification: Bachelor of Engineering (BE/BTech) Electronics and communication or related subject. Key attributes (critical functional competencies): Mandatory skill set: Experience in Embedded System or Device Testing Experience in programming/ scripting languages (for example Python/ shell scripts). Experience in Automation tools (for example Azure/JIRA/Jenkins/ Bamboo/Test complete). Experience in BDD languages (for example using cucumber/ Gherkin) Experience in Embedded Automation testing using TDD & BDD. Experience in Embedded Automating CI/ CD process. Experience in automation test case design and development. Experience in maintaining and extending existing automation test stands. Experience in using any version control tools (for example Bit bucket / GIT). Understanding of hardware and interfaces (for example RS232/ USB/ Ethernet) Desired skill set: Experience in Embedded product automation testing including interfacing to embedded hardware. Hands on using RaspberryPi, Beagle board, Arduino, Evaluation boards during automation testing. Experience Test management tools like Testrail. Working experience in Agile (Scrum) environment. Competencies (fundamental skills and attitude): Good communication skills Good Analytical & problem-solving skills. Able to work independently with minimal guidance. Sense of ownership. Process Oriented
Posted 2 days ago
7.0 - 12.0 years
5 - 9 Lacs
mulshi
Work from Office
Proven experience (7 years+) in a PMO and/or Project Management role, preferably in a Banking, Financial Services, or Consultancy environment, working on IT/Technology focused projects. A formal PM qualification is preferred (Prince2, PMP, etc). Agile Project Management and/or Scrum Master experience - planning and hosting sprint ceremonies, backlog management, working in sprint cycles. A formal Agile qualification is preferred (CSM, SAFe, PMI-ACP etc). Proficiency with project management tools - GitLab and MS Teams/SharePoint (Mandatory), JIRA and/or Blueprint (Desirable). Proficiency with Microsoft s Office 365 Suite (Word, Excel, PowerPoint, Teams, Visio). Basic coding skills to aid GitLab and other project related work e.g. Python, C#, Typescript, Ruby etc. (Desirable). Strong analytical, problem-solving, communication and stakeholder management skills (regular interaction with Program/Project Leads and UBS Heads of Business/Functions is required). The ability to take responsibility and stay focused on objectives, with a can-do-attitude. Organized, able to multi-task and manage competing priorities in a demanding environment.
Posted 2 days ago
7.0 - 9.0 years
9 - 11 Lacs
gurugram
Work from Office
We are looking for an Application Support Analyst with strong expertise in Encompass LOS and Lending division operations, who will be the vital link between our technology platforms and mortgage business goals. The ideal candidate will support and ensure successful resolution of functional and technical issues across Encompass and other lending/servicing systems. What You Will Do Administration, configuration, and support of ICE Encompass Loan Origination System (LOS) including user profiles, custom fields, business rules, input forms, and personas. Provide day-to-day support for Lending Division users by analyzing and resolving issues related to origination and underwriting workflows. Support, optimize, and customize loan servicing and contact center applications like FiServ LoanServ, Five9, and Tempo. Triage and manage cases, service requests, and enhancement tickets using internal ticketing systems (e.g., Jira). Ensure servicing and lending applications are fully operational and implement rapid resolution strategies in case of service disruption. Provide a high level of support to internal business users while adhering to strict SLAs for response and resolution. Perform problem determination, implement workarounds, and support root cause analysis and incident resolution. Test and verify service releases, Encompass patches, feature deployments, and custom configurations. Assist with the maintenance and support of internal applications, data integrations, and infrastructure as needed. Maintain detailed documentation of issue resolutions, standard operating procedures, and platform configurations. Responsibilities may require occasional late night and weekend work to support key deployments and maintenance windows. What Were Looking For BE/BTech degree in Computer Science, Information Technology, or related field 7 9 years of IT Production/Application Support experience, with at least 2+ years focused on Encompass LOS administration Familiarity with US mortgage origination and servicing processes including Lending Compliance Strong knowledge of ticketing tools, issue management, and stakeholder communication Excellent analytical, debugging, and root cause analysis skills Hands-on experience with Microsoft Office tools and SQL for querying and data validation Ability to understand business workflows, logic flows, and software configurations Effective written and verbal communication skills and a strong commitment to customer service Previous experience supporting application users through phone, email, and in-person troubleshooting Experience coordinating with QA, development, and product teams on platform enhancements Ability to work independently and collaboratively in a cross-functional team environment
Posted 2 days ago
12.0 - 17.0 years
8 - 12 Lacs
kolkata, mumbai, new delhi
Work from Office
Lead QA efforts for accessibility compliance across web and mobile applications Ensure testing aligns with Section 508c standards and WCAG 2.1/2.2 guidelines Review the QA team s test plans, scripts, execution, and reports for quality and completeness Create, manage, and maintain VPAT (Voluntary Product Accessibility Template) documents for multiple products Collaborate with product managers, designers, and developers to identify and remediate accessibility issues Use accessibility testing tools and assistive technologies (e.g., JAWS, NVDA, VoiceOver, Axe, WAVE) Train and mentor the QA team on accessibility testing practices Drive continuous improvement in QA processes, tools, and coverage Participate in sprint planning, retrospectives, and Agile ceremonies Required Skills & Qualifications 5+ years of QA experience, with at least 2 years in a QA Lead or senior role Strong understanding of Section 508 , WCAG 2.1/2.2 , and accessibility testing practices Hands-on experience testing both web and mobile platforms for accessibility compliance Experience with VPAT documentation and regulatory compliance reporting Familiarity with testing tools such as Axe, Lighthouse, WAVE, JAWS, NVDA, and VoiceOver Excellent communication and documentation skills Ability to manage and prioritize multiple testing initiatives across different products Proactive, detail-oriented, and quality-focused mindset Nice to Have ISTQB or Certified Accessibility Tester (CPACC or WAS) certification Experience with automation tools like Selenium or Cypress Experience working in Agile/Scrum environments Familiarity with Jira, TestRail, or similar test management tools
Posted 2 days ago
7.0 - 10.0 years
8 - 15 Lacs
bengaluru
Work from Office
Rekruiters Resource Managment LLP is looking for Senior Automation Test Engineer to join our dynamic team and embark on a rewarding career journey Meeting with the product design team to determine product testing parameters. Writing test plans and creating test cases for the product. Conducting quality assurance and designing performance tests using the new testing procedures. Troubleshooting any errors and streamlining the testing procedures. Writing up the final QA and test procedures for the quality technicians. Training the quality assurance staff and providing technical support when needed. Ensuring all tests and procedures meet company and industry standards. Preparing test reports for management
Posted 2 days ago
6.0 - 11.0 years
20 - 25 Lacs
bengaluru
Work from Office
Collaborates with stakeholders to ensure alignment between business strategy and product development efforts Collaborates with Product Manager and Portfolio Managers to ensure backlogs align to business and product roadmaps Has final decision-making authority on acceptance criteria for product functions Maintains and refines the inflow of work to the team (product backlog) Responsible for decomposing features into user stories and acceptance criteria Ensures stories clearly communicate customer/stakeholder needs to the Scrum team; work with team to clarify stories as necessary Sets and communicates the teamscope for the current iteration Assesses business value and prioritizes all stories to ensure work focuses on those with maximum value and aligns with strategy Collaborate with UX/UI teams to ensure the customer voice is embedded at all stages of the product delivery cycle Partners with the Product Managers by contributing to discovery, story mapping, and brainstorming activities to prepare and decompose work for teams Ensures the outcome and value is clearly defined and communicated to support technical assessments of solutions with the development team Works closely with cross-functional teams to validate product hypotheses and make data- informed decisions Must be aware of other work being completed within the Release Train so that they can help teams proactively manage risks and dependencies and propose optimal solutions Understands and supports inter-team dependencies and escalates prioritization issues when necessary Clearly communicates release timing and delivery dates to Product Management, Portfolio Leads and Key Stakeholders Required skills and experience: BachelorDegree Strong English language skills Experience working in JIRA tool or an equivalent Strong knowledge of agile methodology Experience within healthcare preferred Both technically deep and business savvy enough to interface with cross-functional partners Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business High attention to detail and proven ability to manage multiple, competing priorities simultaneously Demonstrates strong decision-making skills and problem-solving techniques Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment Strong adaptive capability; ability to approach problems pragmatically and creatively in the phase of changing circumstances, resources and direction Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones
Posted 2 days ago
5.0 - 9.0 years
20 - 25 Lacs
pune
Work from Office
Provide functional leadership and direction to the HCM Development team, fostering positive team culture and drive successful outcomes. Mentor and support team members in their professional development and career growth. Lead the development and management of the HCM Development roadmap, ensuring alignment with organizational objectives and HR strategy. Supervise and support with a team of developers the delivery of international IT projects for HR involving SAP technologies such as ABAP, Fiori, SAP BTP, and SAP CPI and ensure successful execution. Oversee the development of integrations, reports, and programs for HR systems, ensuring alignment with business needs and technological best practices. Prioritize and manage the product backlog, keeping an adequate balance between projects, operations, and capacities. Act as a point of contact for stakeholders, facilitating discussions and decisions regarding product features, timelines, priorities and expectations as well as product vision. Collaborate with the other HR IT Teams to ensure integrative solutions especially were demands affect multiple teams/solutions. Works closely with the leadership team consisting of the People & Competence manager (PCM), the Scrum Master (SCM) and the Product Group Owner HR IT Solutions. Your Qualifications Completed studies in Business Informatics, Computer Science, Business Administration, or a comparable qualification. Several years of team leader experience and strong leadership skills incl. motivation, coaching, managing complex situations, team transformation. Experience as a Product Owner, Product Manager, or similar role, specifically within HR IT. Strong understanding and experience with SAP technologies, including ABAP, SuccessFactors, SAP BTP, and SAP CPI, focusing on developing integrations and reports. Several years of experience in implementation of digitization projects. Experience with Agile development methodologies and tools, such as Scrum, Kanban, JIRA. Good understanding of enterprise integration, and the specific challenges related to interacting with complex ERP environments is very beneficial. Excellent communication skills, both written and verbal, in English.
Posted 2 days ago
4.0 - 5.0 years
30 - 35 Lacs
pune
Work from Office
Functional Manual Testers execute manual testing to validate the business functionality of mobile telecom applications This role focuses on ensuring that OSS/BSS, CRM, billing, and network applications meet user and business requirements This role involves understanding functional requirements, designing test cases, and identifying and reporting defects Key Responsibilities: Test Case Execution: Design and execute manual test cases according to test plans and scripts Verify system behavior against functional requirements of mobile telco systems Perform exploratory, smoke, and regression testing to identify defects Collaborate with domain SMEs and Test Leads to ensure comprehensive functional coverage Validate integration between telecom systems (eg, CRM to billing, OSS to BSS) Work with telecom protocols such as SIP, RTP, SS7, Diameter, and SCTP Use protocol analyzers like Wireshark for debugging and validation Test Data Preparation: Prepare and maintain test data for test execution Ensure data quality and consistency Support user acceptance testing (UAT) by preparing test data and environments Test Environment Setup: Set up and configure test environments Install and configure necessary software and hardware Defect Tracking and Reporting: Log and track defects using defect tracking tools like Jira or Bugzilla, ensuring timely resolution Provide clear and concise defect reports Work with development teams and operations teams to resolve defects promptly Collaboration Collaborate with development and product teams to refine requirements and ensure test alignment with project goals, and timely delivery Lead and mentor junior testers, sharing knowledge and best practices Collaborate with product teams and operations to identify opportunities for process improvement Provide regular updates on testing progress, risks, and issues Key Expertise / Knowledge: In-depth knowledge of functional
Posted 2 days ago
0.0 - 5.0 years
1 - 6 Lacs
ahmedabad
Work from Office
Design and implement CI/CD pipelines for automated deployments Manage infrastructure using tools like Docker and Kubernetes Monitor and troubleshoot system performance Collaborate with developers Ensure scalability, security, reliability of systems Required Candidate profile Proficiency in CI/CD tools (Jenkins, GitLab) Experience cloud platforms (AWS, Azure, GCP) Knowledge of Docker, Kubernetes, infrastructure automation tools (Terraform, Ansible). Scripting skills
Posted 2 days ago
5.0 - 8.0 years
18 - 22 Lacs
mumbai, bengaluru, delhi / ncr
Work from Office
10+ years of strong Python development experience, who can lead the team technically and provide solutions Should come up with Architectural solutions and best practices RASA framework and BOT development experience is key Hands-on experience in Python, API Framework Knowledge of Django, Web Services, Angular, Javascript knowledge in Docker, Containerizations and Monolithic and Microservices Design Architecture Should know, or used GIT, BIT Bucket, JIRA Knowledge of Java is an addition Should have worked in an Agile environment and aware of Agile practices Good communication skills Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Posted 2 days ago
3.0 - 8.0 years
8 - 15 Lacs
bengaluru
Work from Office
Overview: We are seeking a talented and driven Full Stack Developer proficient in React.js, React Native, and database management to join our dynamic development team. As a Full Stack Developer, you will be responsible for building high-quality web and mobile applications, working with databases, and collaborating with project managers to ensure successful project delivery. Key Responsibilities: 1. React.js Development: o Design and develop front-end applications using React.js. o Implement responsive UI/UX designs based on wireframes and mockups. o Integrate APIs and manage client-side state using React hooks and Redux (if required). o Perform unit and integration testing to ensure code quality and performance. 2. React Native Development: o Build and deploy mobile applications using React Native for both iOS and Android platforms. o Integrate mobile app features such as push notifications, camera access, geolocation, etc. o Optimize app performance and handle app lifecycle management. 3. Database Management: o Design, implement, and maintain relational and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB). o Write efficient queries, optimize database performance, and ensure data integrity. o Manage database migrations and back-end integrations to ensure smooth data flow between the front end and back end. 4. Back-End Development: o Collaborate in the development of back-end services, APIs, and microservices. o Implement RESTful and/or GraphQL APIs to support both front-end and mobile applications. o Work with server-side technologies such as Node.js, Express, or other relevant back-end frameworks. 5. Project Management & Collaboration: o Collaborate with cross-functional teams (designers, project managers, QA engineers) to ensure the development process is smooth and projects are delivered on time. o Participate in sprint planning, code reviews, and daily stand-ups in an Agile environment. o Assist in the estimation and prioritization of project tasks, deliverables, and milestones. o Provide clear technical documentation for the code and processes. o Communicate effectively with stakeholders to understand requirements and provide regular project updates. 6. Testing & Debugging: o Develop and execute automated tests for both front-end and back-end components. o Identify, troubleshoot, and resolve issues and bugs reported by QA teams or users. 7. Continuous Improvement: o Stay up to date with the latest development trends and technologies (React.js, React Native, databases). o Suggest improvements for optimizing code, application performance, and user experience. Required Skills & Qualifications: Experience: 3-5 years of experience in full-stack development, specifically with React.js and React Native. Frontend Skills: Strong proficiency in HTML, CSS, JavaScript, and React.js (including React Hooks, Context API, Redux). Backend Skills: Experience with Node.js, Express.js, and/or other relevant backend technologies. Mobile Development: Hands-on experience building mobile applications using React Native. Database Knowledge: Strong knowledge of SQL (PostgreSQL, MySQL) and NoSQL databases (MongoDB). Version Control: Familiarity with Git, GitHub, or GitLab for version control. Project Management: Experience working in Agile development methodologies (Scrum/Kanban), using project management tools like Jira, Trello, or Asana. API Development & Integration: Knowledge of RESTful services, WebSockets, and/or GraphQL APIs. Problem-Solving: Strong debugging, troubleshooting, and optimization skills. Communication: Excellent communication skills to work effectively with both technical and non-technical team members. Preferred Qualifications: Familiarity with cloud platforms (AWS, Google Cloud, Azure). Experience with testing frameworks like Jest, Mocha, or Cypress. Knowledge of CI/CD pipelines and automation. Familiarity with Docker and containerization. Familiarity with Agile/Scrum practices, including sprint planning and backlog grooming.
Posted 2 days ago
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