Overview: WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us! THE OPPORTUNITY As Technical Support Engineer at Xactly Corporation, you’ll be responsible for providing excellent support for high profile customers on our data integration and platform products and for providing support to talented team members that are doing the same. We are seeking an energetic, driven leader who is passionate about helping customers solve challenging business problems, continuous improvement and enabling others to reach their potential. As part of your role you will work directly with customers worldwide to handle escalations, provide solutions and review root causes of issues. Additionally, you will be responsible for designing and implementing best-practices, working with Product and Engineering to drive continued enhancements in the supportability of our products and increasing the efficiency and effectiveness of how we address technical issues for our customers. We’re all about making things easier, better, and more efficient for our customers and team members. Our goal is to build the best Customer Support department on the planet, and you will help us do that! THE SKILL SET 6+ years of technical support experience, working directly with customers and providing Level 3 support for complex data and system issues. 2+ years experience with complex SQL and data mapping, integrations/ETL Experience in a technical role for enterprise application implementation projects (e.g., ICM, ERP, CRM, HRMS). 2+ years prior experience developing SW solutions in any coding or scripting language 1+ years’ experience in a team lead or other leadership role Working closely with management and other departments on proactive monitors and improve support processes Managing the team’s open cases queue to make sure there isn’t backlog Checking on the teams case / case load in general Working with other teams to make sure that escalated cases are dealt with Strong problem-solving skills and analytical skills A passion for driving efficiency, optimizing processes and identify in opportunities for automation Ability to present solutions to both technical and non-technical people Bachelor’s degree or equivalent experience preferred WITHIN ONE MONTH, YOU’LL: Gain an understanding of the concepts underlying Xactly’s tools, software and data structures and the scope of work of the Technical Support team. Become familiar with the common issues and challenges facing your team Build relationships with development and support leaders Understand Xactly’s support policies and processes Develop the ability to address more routine Support cases. WITHIN THREE MONTHS, YOU’LL: Develop the understanding necessary to address most cases and their underlying issues and start to act as an escalation point for less experienced team members as they work their caseload. Identify opportunities for automation, streamlining troubleshooting and improving customer experience Have developed solid relationships within our product development organization and started to drive cross-functional conversations with the goal of reducing the number of issues experienced by our customers and of simplifying resolution of issues that do arise. WITHIN SIX MONTHS, YOU’LL: Be recognized as a fully integrated member of the Customer Support team and a go-to person for complex issues Be very comfortable managing customer escalations Have successfully implemented improvements in 2 or more areas under the topics of automation, streamlining troubleshooting/resolution and improving customer experience. BENEFITS AND PERKS Paid Time Off (PTO) Comprehensive Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks Free Parking and Subsidized Bus Pass (a go-green initiative!) OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.
Overview: Job Title: Senior QA Engineer Location: Bangalore Position Type: Full-time Position Level: 3 WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI. Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us! THE TEAM: Xactly’s QE team is a rapidly growing & very well diversified team with a very strong focus on cutting-edge test automation tools & technologies. We are a very strong team of 35+ members spread across our engineering centers in San Jose, Denver and Bangalore (India). All engineers in the QE team are encouraged to operate independently and with highest levels of accountability. Each QE engineer works with a tight-knit team of back-end developers, front-end developers, Product Managers in the scrum teams with laser focus on producing high quality code & products for our customers. All QE engineers are trained well on all aspects i.e. Products training, Automation tools & infrastructure, CI/CD etc. ensuring their success in scrum teams. Xactly QE team members work with the cutting edge tools & technologies like Selenium Web Driver, JAVA, TestNg, Maven, RestAssured, Jenkins, Docker, Kubernetes, Harness, Snowflake, Terraform , Jmeter to name a few. THE OPPORTUNITY: As a Senior QA Engineer at Xactly Corporation, you will maintain/continuously improve upon the QE function and facilitate implementation of QE best practices within the organization. Establish partnerships with internal stakeholders to understand customer requirements and ensure quality of delivery. Own, drive, measure and optimize the overall quality of the development and delivery process. Drive quality automation and take the customer perspective for end to end quality. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. THE SKILL SETS :· Experience of 5-8 years with strong automation testing skills. Strong testing skills with ability to develop test strategy, design test plan, and test cases effectively and independently. Strong experience in GUI automation (such as Selenium) and API automation (such as JUnit) using off the shelves tools Experience in testing enterprise J2EE business applications. Strong SQL query knowledge in Postgresql or Oracle database. Experience in Mabl Testing tool is a plus point. Strong Experience as QA engineer in Scrum methodology requiring automated tests as definition of done Programming experience in language such as Java Experience in product based companies NICE-TO-HAVE SKILLS (ALL OTHER SKILLS CAN BE ADDED HERE) Working on a team in a SAFe Portfolio and ART Exposure on ETL/analytics modules Exposure on builds and deployments tools like Jenkins Exposure to build and deployment tools like Harness/Jenkins & Maven WITHIN ONE MONTH, YOU’LL: Attend New Hire Training Learn the Dev and QE processes Participate in scrum development process Get to know your team WITHIN THREE MONTHS, YOU’LL: Learn Xactly’s SaaS technology stack To gain complete domain and Xactly Product knowledge. Taking ownership of a module/project Perform code reviews WITHIN SIX MONTHS, YOU’LL: Ensure best QE practices are being used Working on multiple functionalities and taking ownership of respective module automation Perform RCA’s on Production Escapes and ensure corrective actions are implemented WITHIN TWELVE MONTHS, YOU’LL: Help grow other engineers technically by pairing and developing other learning opportunities. Training new joiners and peers in automation. Continuously work on QE process improvements to maximize team effectiveness and efficiencies BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Overview: WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI. Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us! THE OPPORTUNITY As a UX Designer at Xactly Corporation, you’ll be a part of a dynamic, fast-paced environment where your designs will help lead the way for new product features and enhance existing product experiences. You will contribute to all things design, from creating user flows and wireframes to building mockups and interactive prototypes. At each stage, you will anticipate what our users need, advocate for them, and ensure that the final product provides a positive experience. THE TEAM Xactly Product Management is a lively, tight-knit team consisting of Product Managers and User Experience professionals. We are the innovative forward thinkers of the product, always collaborating and striving to discover the best solutions for our users. User Experience is an integral part of this team, taking on complex processes and transforming them into intuitive, easy-to-use designs for sales compensation admins and sales representatives around the world. THE SKILL SET Minimum 1-4 years of industry experience or project course with presentable deliverables Strong conceptual and analytical skills and demonstrated ability to prototype and design elegant UI solutions to complex user problems Ability to think in terms of holistic design, apply strategic thinking and business goals to design work, focus on usability, and understand aesthetic values Ability to create designs using mockup/prototyping tools Experience working on enterprise level projects Experience working directly with Engineering teams and Product Managers Experience collaborating with User Research and leveraging data to drive design Experience with agile (scrum) development process Figma, Sketch and InVision experience is a plus Working knowledge of HTML and CSS is preferred WITHIN ONE MONTH, YOU WILL Attend new hire training Gain an understanding of the Sales Performance Management space and the business challenges Xactly solves Learn the design process Get to know your team WITHIN THREE MONTHS, YOU WILL Learn the Xactly product suite Learn Xactly’s design tools and resources Begin to work on feature enhancements WITHIN SIX MONTHS, YOU WILL Work closely with User Research, Product Managers, and Engineering to deliver your design visions WITHIN TWELVE MONTHS, YOU WILL Be seen as a well-versed, trusted expert on your product, making a significant positive impact company-wide BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Overview: WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI. Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us! THE OPPORTUNITY As a UX Designer at Xactly Corporation, you’ll be a part of a dynamic, fast-paced environment where your designs will help lead the way for new product features and enhance existing product experiences. You will contribute to all things design, from creating user flows and wireframes to building mockups and interactive prototypes. At each stage, you will anticipate what our users need, advocate for them, and ensure that the final product provides a positive experience. THE TEAM Xactly Product Management is a lively, tight-knit team consisting of Product Managers and User Experience professionals. We are the innovative forward thinkers of the product, always collaborating and striving to discover the best solutions for our users. User Experience is an integral part of this team, taking on complex processes and transforming them into intuitive, easy-to-use designs for sales compensation admins and sales representatives around the world. THE SKILL SET Minimum 1-4 years of industry experience or project course with presentable deliverables Strong conceptual and analytical skills and demonstrated ability to prototype and design elegant UI solutions to complex user problems Ability to think in terms of holistic design, apply strategic thinking and business goals to design work, focus on usability, and understand aesthetic values Ability to create designs using mockup/prototyping tools Experience working on enterprise level projects Experience working directly with Engineering teams and Product Managers Experience collaborating with User Research and leveraging data to drive design Experience with agile (scrum) development process Figma, Sketch and InVision experience is a plus Working knowledge of HTML and CSS is preferred WITHIN ONE MONTH, YOU WILL Attend new hire training Gain an understanding of the Sales Performance Management space and the business challenges Xactly solves Learn the design process Get to know your team WITHIN THREE MONTHS, YOU WILL Learn the Xactly product suite Learn Xactly’s design tools and resources Begin to work on feature enhancements WITHIN SIX MONTHS, YOU WILL Work closely with User Research, Product Managers, and Engineering to deliver your design visions WITHIN TWELVE MONTHS, YOU WILL Be seen as a well-versed, trusted expert on your product, making a significant positive impact company-wide BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job Description Job Title: Senior Software Engineer Location: Bangalore Position Type: Full-time Position Level: 3 WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. REQUIRED SKILLS: Masters plus 5 years or bachelors plus 8 years experience in web application development and architecture. Extensive experience using open source software libraries Strong experience in at least one MVC architecture or application of the pattern Solid hands on experience with Java Strong experience with SQL ( Oracle, MySQL, Postgres) Strong experience in Springboot and REST Services Must have built end to end continuous integration and deployment infrastructure for micro services Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required. Self-starter that is results focused with the ability to work independently and in teams. GOOD TO HAVE: Prior experience building modular, common and scalable services Experience using chef, puppet or other deployment automation tools Experience working within a distributed engineering team including offshore Bonus points if you have contributed to an open source project Familiarity and experience with agile (scrum) development process Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity WITHIN ONE MONTH, YOU LL Become familiar with the code base, development processes, and deployments. Become familiar with the product as customers will use it. You may even have your first PR approved and in production. WITHIN THREE MONTHS, YOU LL Become a contributor to the overall code base. Have PRs approved and deployed to production Contribute to design WITHIN SIX MONTHS, YOU LL Working more autonomously and closer with product Helping troubleshoot issues Contribute new ideas to the product and development WITHIN TWELVE MONTHS, YOU LL Become a UI expert for your project. Take full ownership of features and processes of the product BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job Description WHO WE ARE Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly s comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans and accelerate attainment and optimization of sales performance. THE OPPORTUNITY We count on our IT team to work in close alignment with all internal business units to provide excellent IT support and solutions to our global user community and on-site support in the Bengaluru office. As the IT Systems Engineer for Xactly, you will be part of a team of three that are responsible for Xactly s infrastructure environments including but not limited to, system administration, cloud administration, network administration, automation, patching and maintenance of infrastructure. You will be the primary POC for all the India based Infrastructure ensuring 24X7 uptime for Cloud systems, local network and VPN portals during IST hours. It is critical that this person is proactive in their troubleshooting methods and is an excellent communicator with the other engineers on the team including the team based in Denver, CO USA. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related corporate infrastructure. In addition, you will provide overlap support for local servers and clients to the system administrators. The technology landscape is evolving, and the person in this role participates in technical research and development to enable innovation. This person will work closely with other administrators on the Infrastructure team to ensure that system hardware, operating systems, software systems, and related procedures adhere to the Vision of Xactly as set out by the VP of IT and the IT Manager. You may also take on projects and be responsible for all phases, including definition, analysis, design, build, testing and change management. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. THE TEAM Xactly s IT team is a tight-knit global team, looking to expand our capabilities and add efficiencies to processes. We are always looking for individuals with diverse backgrounds, the hunger to achieve, and the openness to learn new ways of solving problems. Our team s goal is to set our internal customers up for success by providing a means to directly impact the bottom line of the business. THE SKILL SET : 7+ years of experience in the following: Windows Server / Active Directory environment administration ADUC ADCS Server Manager Roles/Features DNS Group Policy Linux Administration RHEL (and flavors of RHEL, we use Rocky) Linux coreutils Ansible FreeRADIUS BIND bash AWS EC2 S3 EFS Networking/Computing Concepts Firewall appliances (Palo Alto) Switching appliances (Juniper/Cisco) Layer 3 Networking RADIUS, Kerberos, LDAP BGP, IPSec Worked in a corporate IT environment (as opposed to something like devops) Experience working in Data Centers/IT Closets working with physical hardware Racking Cable Management Hardware RMAs Office equipment (Wi-Fi access points, Security cameras) Not afraid to get on a ladder Ability to communicate clearly and effectively with India and US IT teams Excellent customer service, communication, and organizational skills, with a high degree of personal integrity. RESPONSIBILITIES Network & Cloud Architecture (AWS, Palo Alto, Meraki, Cisco, Juniper): Design, implement, and maintain scalable and resilient network architectures within AWS cloud environments, ensuring optimal performance and security. Administer and engineer solutions involving Palo Alto (PA) firewalls, Meraki network appliances (virtual/wireless), Cisco networking devices, and Juniper OS-based systems. Serve as a subject matter expert for network infrastructure, driving innovation and efficiency across all network components. Configure, manage, and troubleshoot complex routing, switching, and wireless solutions in a multi-vendor environment. System Administration & Automation: Manage and optimize server infrastructure, ensuring high availability, performance, and security of critical systems. Utilize automated deployment tools such as Ansible and Terraform to provision, configure, and manage infrastructure. Debug and extend existing Ansible playbooks, and collaborate with the team to architect new servers and services for automated deployment. Implement and maintain configuration management across heterogeneous system environments. Identity & Access Management Protocols: Configure, troubleshoot, and debug AAA (Authentication, Authorization, and Accounting) servers in a diverse environment. Possess deep knowledge and hands-on experience with directory protocols including LDAP, Kerberos, RADIUS, and SAML for secure user and device authentication. Ensure secure integration of identity services with network and application infrastructure. Database Administration: Administer and provide operational support for SQL databases, including monitoring, backup, recovery, and performance tuning. Debug database server issues and possess the ability to understand and write basic SQL queries for troubleshooting and reporting. Operational Excellence & Security: Monitor system health, performance, and security across all infrastructure components. Develop and maintain comprehensive documentation for network topologies, system configurations, and operational procedures. Collaborate with security teams to enforce best practices and implement robust security controls across networks and systems. WITHIN ONE MONTH, YOU LL Develop a working relationship with the IT Manager and Infrastructure Team. Work with the Infra team to learn the systems we use, and policies and procedures. Explore and become familiar with the existing environment. Become familiar with existing networks, (LAN and WAN). WITHIN THREE MONTHS, YOU LL Understand the full system architecture and be able to maintain and recommend improvements. Troubleshoot and resolve issues with existing systems. Work with the IT team on project planning and scope exercises to continuously improve our infrastructure performance. Be able to document all configurations, and create best practices. WITHIN SIX MONTHS, YOU LL Provide guidance on Infrastructure design, deployable scripting, and scalable upgrades. Ensure best practices are in place for new and existing use cases. Make strategic recommendations for processes around hardening and maintaining our infrastructure, while improving end user experiences. BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program Is this role not an exact fit for youKeep an eye on our Careers Page for other positions! OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job Description Job Title: Senior Software Engineer Location: Bangalore Position Type: Full-time Position Level: 3 WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. We re building a culture of success and are looking for motivated professionals to join us! REQUIRED SKILLS: Masters plus 5 years or bachelors plus 8 years experience in web application development and architecture. Extensive experience using open source software libraries Strong experience in at least one MVC architecture or application of the pattern Solid hands on experience with Java Strong experience with SQL ( Oracle, MySQL, Postgres) Strong experience in Springboot and REST Services Must have built end to end continuous integration and deployment infrastructure for micro services Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required. Self-starter that is results focused with the ability to work independently and in teams. GOOD TO HAVE: Prior experience building modular, common and scalable services Experience using chef, puppet or other deployment automation tools Experience working within a distributed engineering team including offshore Bonus points if you have contributed to an open source project Familiarity and experience with agile (scrum) development process Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity WITHIN ONE MONTH, YOU LL Become familiar with the code base, development processes, and deployments. Become familiar with the product as customers will use it. You may even have your first PR approved and in production. WITHIN THREE MONTHS, YOU LL Become a contributor to the overall code base. Have PRs approved and deployed to production Contribute to design WITHIN SIX MONTHS, YOU LL Working more autonomously and closer with product Helping troubleshoot issues Contribute new ideas to the product and development WITHIN TWELVE MONTHS, YOU LL Become a UI expert for your project. Take full ownership of features and processes of the product BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job Description Job Title: Senior Software Engineer - Data Engineering Location: Bangalore Position Type: Full-time Position Level: 3 Travel Requirements: Minimal travel required Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly s comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans and accelerate attainment and optimization of sales performance. THE OPPORTUNITY The Xactly development team is full of smart engineers from top companies and universities and they execute quickly! In order to build and ship high quality products extremely fast, efficiently and in a continuous manner, Xactly engineers rely on their leaders to remove any obstacles and guide them through engineering practices. At Xactly, we build teams that are helpful, respect each other, maintain a high level of customer focus, inclusive of everyone and we strive for strong product ownership by the team. The ideal candidate will be extremely proficient in web application development and Data Engineering . You must be strong in all aspects of data streaming technologies, web-application architectures, micro-services, data access layers, API first design, single click deployment. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. Not only do we offer strong growth opportunities for top performers, but we also have a top-notch culture, benefits (check them out below) and more. Our strong C. A. R. E. values Customer Focus, Accountability, Respect & Excellence guide our every move, allowing us to be a leader in the incentive compensation & performance management market. We set the example with excellent customer experience and deliver an award winning SaaS (Software-as-a-Service) product . REQUIRED SKILLS: Masters plus 5 years or bachelors plus 8 years strong experience in web application development using Java Prior experience in building data lakes or data pipe lines using Spark Strong experience in Data Engineering practices. Good Hands on with streaming technologies like Kafka/ Pulsar Must have built end to end CI/CD infrastructure for micro services Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required. Self-starter that is results focused with the ability to work independently and in teams GOOD TO HAVE: Previous working experience with any MPP data bases like Snowflake Exposure in BI tools such as Tableau, , Power BI Experience working within a distributed engineering team including offshore Familiarity and experience with agile (scrum) development process and tools Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity Exposure in Big Data eco system is a plus WITHIN ONE MONTH, YOULL Become familiar with the code base, development processes, and deployments. Become familiar with the product as customers will use it You may even have your first PR approved and in production. WITHIN THREE MONTHS, YOULL Become a contributor to the overall code base. Have PRs approved and deployed to production Contribute to design WITHIN SIX MONTHS, YOULL Working more autonomously and closer with product Helping troubleshoot issues Contribute new ideas to the product and development Be responsible for managing and monitoring the continuous integration and deployment for the product WITHIN TWELVE MONTHS, YOULL Become a team leader A go to person for Scala at Xactly. Mentor other developers Benefits and Perks Paid Time Off (PTO) Comprehensive Insurance Coverage Tuition Reimbursement Xactly Fit Gym/Fitness Program Reimbursement Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks Free Parking and Subsidized Bus Pass (a go-green initiative!) OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers.
Job Description WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. We re building a culture of success and are looking for motivated professionals to join us! THE TEAM At Xactly, we pride ourselves on building teams that are supportive, respectful, and laser-focused on our customers. We celebrate diversity and inclusivity, ensuring everyone feels valued and heard. As a Security analyst within the team, you ll be at the forefront of safeguarding our digital ecosystem. As a Security Analyst with specific responsibility for TPCRM and customer cyber diligence you will have a direct impact on the safety and success of our global operations, and support our worldwide sales effort. You will collaborate with key stakeholders across the organization. You ll collaborate with key stakeholders such as our Corporate IT team, which equips our workforce with the latest technology, and our dynamic technology team which drives innovation and maintains the infrastructure that delivers outstanding value to our customers. Your role will be crucial in ensuring strong identity hygiene across these teams, safeguarding our systems and ensuring they remain resilient and secure. Our colleagues are bright, driven engineers hailing from top-tier companies and universities, known for their swift execution and high-quality output. They rely on their leaders to eliminate obstacles and provide clear guidance, allowing them to continuously build and ship superior products efficiently. The Information Security team at Xactly is a group of skilled professionals specializing in Privacy, Risk, Threat and Vulnerability, Application Security, Third Party Cyber Risk and more. They will be your allies in creating and implementing security programs, building a vibrant team of passionate engineers and analysts, and defending our computing environment from malicious activities. THE OPPORTUNITY This is a unique opportunity to join Xactly s cutting-edge Information Security team, based in India, where your contributions will directly shape the company s security landscape and protect its global customers. As part of a close-knit, high-performing team, you will take on the critical responsibility of managing Third Party Cyber Risk Management (TPCRM) and customer cyber diligence, while collaborating on impactful initiatives that advance the broader security mission. In this role, you will be the frontline in safeguarding Xactly s partnerships by integrating TPCRM into the procurement process, which is essential to the company s security, privacy, and compliance efforts. Your work will involve collaborating with stakeholders across departments, providing crucial cybersecurity expertise, and continuously developing processes to support Xactly s global operations. You will be trusted to own the management of inbound customer cyber diligence requests, ensuring they are completed to an exceptional standard within Service Level Objectives (SLOs). Your ability to manage expectations and set appropriate boundaries will be key as you navigate varied inquiries from customers, prospects, and internal staff. In addition to managing these requests, you will have the opportunity to join customer-facing calls to address complex security issues and help secure deals by building trust with customers. This role is special because it places you at the heart of Xactly s security efforts and revenue growth, where you will influence how the company protects and secures its partnerships around the world. You will gain valuable cross-functional exposure, working closely with teams across the business, while playing a pivotal role in shaping Xactly s security framework. Through this, you will have the chance to grow your expertise in cyber risk management and customer security diligence two essential areas in today s evolving cybersecurity landscape. Additionally, you will be a champion of security best practices, contributing to a culture where innovation and insight are not only valued but expected. At Xactly, we are looking for people who take initiative, solve problems creatively, and lead by example. In this role, you will have the opportunity to make a meaningful difference in how we protect our customers and their data. If you re passionate about cybersecurity and eager to be part of a mission that blends technical challenge with real-world impact, this is your chance to take your career to the next level. Not only do we offer strong growth opportunities for top performers, but we also have a top-notch culture, benefits and more. Our strong C. A. R. E. values Customer Focus, Accountability, Respect & Excellence guide our every move, allowing us to be a leader in the incentive compensation & performance management market. We set the example with excellent customer experience and deliver an award winning SaaS (Software-as-a-Service) product! At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships Join us and lead the charge in safeguarding our innovative solutions while nurturing a culture of security excellence! RESPONSIBILITIES Keep abreast of the latest cybersecurity trends, emerging threats, and evolving standards in third-party risk management, ensuring that Xactly s practices remain ahead of the curve. Continuously evaluate and recommend enhancements to TPCRM tools and processes, ensuring that the team uses the most efficient and effective solutions for assessing vendor risks and managing customer cyber diligence. Conduct vendor security reviews, including sub-processors in support of the TPCRM process. Complete customer cyber diligence questionnaires and requests. Support sales with customer security issues. Collaborate with cross-functional teams to inform and educate on effective security controls, best practices. Monitor and enforce adherence to security policies, managing exceptions through established approval processes. Work to reduce organizational risk, work within the organization s risk management process to identify and escalate risks to relevant business areas. Develop and manage key risk indicators, offering detailed analysis and commentary to ensure senior stakeholders have a clear understanding of security risk levels. THE SKILL SET: Proven ability to think critically and solve complex security issues in a fast-paced environment, demonstrating resilience and creativity in addressing challenges. Experience working with international teams and knowledge of regional security and privacy practices, supporting a globally distributed workforce or customer base. Minimum of 3 years of experience information security Knowledge and experience of cloud technologies and security technologies Knowledge of regulatory privacy regulations such as GDPR, CCPA, PIPEDA etc Experience of security and compliance standards; SOC 2, ISO 27001, NIST etc Excellent analytical skills with the ability to assess and prioritize Strong communication and interpersonal skills Bachelor s degree in Information Technology, Computer Science, or a related field, or equivalent experience. Certifications (optional but encouraged): Industry-recognized certifications such as CISSP, CISM, CRISC, or CCSP, as well as specialized certifications in privacy or cloud security (e. g. , CIPM, AWS Certified Security, Azure Security Engineer). ABOUT YOU: Passionate about security, with a keen interest in identity governance and management. Capable of conveying complex technical information, to stakeholders in a clear and understandable way Proactive problem-solver who enjoys working in a fast-paced, evolving environment. Capable of handling multiple priorities and meeting deadlines in a dynamic setting. Excellent attention to detail and organizational skills. Strong collaborator who can work cross-functionally and influence others Transparent in decision-making, with the ability to defend and communicate those decisions to both technical and non-technical stakeholders. A strong ability to quickly adapt to new technologies, regulatory changes, and evolving cybersecurity threats, coupled with a willingness to continuously learn. BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite (if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivise employees and align their behaviours with company goals. OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Serve as the Subject Matter Expert (SME) in Jamf, demonstrating deep architectural knowledge of the platform. Understand the current Jamf infrastructure and architecture, proactively identifying, proposing and driving innovations and efficiencies in MDM strategies. Responsible for the end-to-end management of all company endpoints and the Jamf MDM solution. Design, implement, and optimize Jamf policies, profiles, and packages for various macOS and iOS devices. Security Engineering & MDM: Possess a strong understanding of the security aspects of MDM, with the capability to think from a security perspective. Identify, propose, and drive innovations and efficiencies in the security space specifically concerning MDM and critical applications utilized within Xactly. Troubleshoot and resolve complex security-related issues within the endpoint and MDM environment. Implement and enforce security best practices across all managed devices. Identity & Access Management (Okta): Administer and manage our Okta environment, including building and integrating new workflows. Design and implement Okta integrations with various applications, ensuring secure and efficient user access. Troubleshoot Okta-related authentication, authorization, and provisioning issues. Google Workspace Administration: Provide expert administration and support for Google Workspace, including user management, security settings, and service configuration. Optimize Google Workspace usage and troubleshoot related issues. Automation & Scripting: Develop and maintain Bash scripts for automation, advanced configurations, and handling unique or complex scenarios not covered by built-in MDM features. (Good to have) Experience with Python and AppleScript for enhanced automation capabilities. Operational Excellence: Monitor endpoint performance, health, and compliance Develop and maintain documentation for all endpoint and identity systems configurations and processes. Collaborate with other IT and security teams to ensure alignment and consistency across the IT landscape. WITHIN ONE MONTH, YOU LL Build strong working relationships with the IT, Infra, and global teams. Get hands-on experience and become familiar with our Jamf infrastructure, MDM, and other critical applications. Understand existing MDM policies, security configurations, and key automations (e.g., existing Bash scripts). Begin to independently troubleshoot routine endpoint, identity, and access issues. WITHIN THREE MONTHS, YOU LL Serve as the primary point of contact for complex issues related to Jamf, Okta, and Google Workspace. Identify opportunities to enhance the security posture of our MDM and endpoint environments. Propose and begin to implement optimizations for Jamf policies, profiles, or packages. Develop new Bash scripts or modify existing ones to automate a repetitive task or handle a unique scenario. Be able to document a key system or process to improve team knowledge and operational efficiency.
Overview: WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI. Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us! THE OPPORTUNITY As the Technical Support Analyst at Xactly Corporation, you’ll be responsible for providing excellent integration support for high profile customers. We are seeking an energetic, driven and articulate team player who is passionate about technology, learning, and helping others. We’re all about making things easier, better, and more efficient. Our goal is to build the best Customer Support department on the planet, and you will help us do that! At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. THE TEAM Xactly’s Technical Support team is a tight-knit and growing team. The team is charged with troubleshooting integration issues that customers may have. This is behind the scenes work as these integration processes are ran in the backend. It’s a global team with members in San Jose, Denver, Bangalore, Toronto and Australia. The team works closely to transfer knowledge and collaborate to ensure we deliver quality support to our customers. THE SKILL SETS: B.A./B.S in Computer Science, Engineering, Business Administration, or Information Systems 3+ years experience working with integrations/ETL, including data integration experience Strong SQL Skills Recent Coding Experience in any language Strong problem-solving skills and analytical skills Ability to present solutions to both technical and non-technical people WITHIN ONE MONTH, YOU’LL: Explore tools Start working with senior resources to understand the concepts Familiarize with general FTP file issues Familiarize with SQL Developer Communication training Set up individual macrodefs for maps Connect to development servers and FTP via production environment and outside Execute the code against Production, Staging Salesforce Queries WITHIN THREE MONTHS, YOU’LL: FTP/File Issues Data format issues Add Email to scripts - Add/Remove cron jobs Check what processes are running at a given time and kill processes as needed Execute scripts from backend Get familiar with Connect terminology/concepts used by Support Team to acclimate to Support environment. Understand Maps, Processes, Lookups, Salesforce Queries Understand Incent Data Structure WITHIN SIX MONTHS, YOU’LL: Take on Connect cases Reproduce bugs and escalate to Engineering as needed. Work independently on DELTA/Connect cases Support Sandbox Sanity and Maintenance Sanity Collaborate with India Support on PSA Script Automations. Reproduce issues for confirming DELTA Bugs. Make minor script/map/process changes to fix customer issues. WITHIN TWELVE MONTHS, YOU’LL: Execute the code against Production and Staging Execute scripts from the backend Be proficient in Quota Upload Process Be proficient in Release Commission Process Reduce dependency on DELTA Team Understand Connect API Java environment for clsapps02 Net environment for clsapp02 Execute and partner successfully on Sev Level I, II, III type casework with customers independently. Credit Assignment Issues Ability to create Sandbox DELTA code. BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite (if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR VALUES Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
As a Technical Writer at Xactly Corporation working in a hybrid schedule, you will be responsible for customer partner facing product documentation including product overviews, installation and configuration guides, developer guides, in-app guides, release notes, newsletters, and FAQs You will be an integral part of the technical enablement function, working closely with product managers, engineers and customer enablement teams to create resources to improve product adoption and the overall experience for our customers You will be responsible for managing the documentation needs of multiple products and our core platform, and work with various scrum teams to meet deadlines as per the product release dates We are looking for you to partner with our user experience team to develop documentation guidelines and policies in line with Xactly brand requirements and ensure consistency, completeness, and accuracy across articles As a part of the process, you will be involved in the complete product development cycle and thus gain in-depth knowledge on Xactly s platform and products At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we're challenged to think in different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect this in order to build strong and lasting relationships. THE TEAM Xactly s Technical Enablement is a collaborative, tight-knit team consisting of technical writers, partner solution architects, and Xactly University trainers and curriculum developers. We consistently strive to provide the best enablement solutions for our users. Technical writing is an integral part of this team, taking on complex processes and transforming them into intuitive, easy-to-use guides and multi-modal resources for sales compensation admins, sales representatives, implementation consultants, and application developers from around the world. THE SKILL SET 2-5 years of technical writing experience in a software organization Strong written and verbal communication Meticulous attention to detail and should be able to clearly communicate complex concepts to various audiences from non-technical to engineering Managed documentation on multiple products Familiar with technical platforms, coding and scripting languages - SQL, HTML, CSS, JavaScript, REST APIs, Python etc Note: Programming Language understanding and ability to read code is a big plus Experience working with the following tools preferred: Khoros, Git, GitHub, Confluence, Jira, Pendo Experience working directly with Engineering teams and Product Managers Experience with developing API and function documentation Writing samples required Bachelors degree or equivalent experience preferred WITHIN ONE MONTH, YOU WILL Attend new hire training Gain an understanding of the Sales Performance Management space and the business challenges Xactly solves Learn the documentation process Get to know your team WITHIN THREE MONTHS, YOU WILL Learn the Xactly platform and product suite Learn Xactly s documentation tools and resources Begin to work on documentation updates WITHIN SIX MONTHS, YOU WILL Work closely with Product Managers, Engineering, and User Experience to deliver your documentation / enablement vision WITHIN TWELVE MONTHS, YOU WILL Be seen as a we'll-versed, trusted business-advisor and expert, making a significant positive impact company-wide Identify further personal education opportunities to increase your business and instructional acumen BENEFITS PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) we'llness program
Masters plus 5 years or bachelors plus 8 years experience in web application development and architecture. Extensive experience using open source software libraries Strong experience in at least one MVC architecture or application of the pattern Solid hands on experience with Java Strong experience with SQL ( Oracle, MySQL, Postgres) Strong experience in Springboot and REST Services Must have built end to end continuous integration and deployment infrastructure for micro services Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required. Self-starter that is results focused with the ability to work independently and in teams. GOOD TO HAVE: Prior experience building modular, common and scalable services Experience using chef, puppet or other deployment automation tools Experience working within a distributed engineering team including offshore Bonus points if you have contributed to an open source project Familiarity and experience with agile (scrum) development process Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity
Overview: THE OPPORTUNITY As a Technical Account Manager at Xactly Corporation, you will manage a portfolio of production customers. You will be responsible for conducting quarterly planning sessions, leading and implementing changes in Xactly’s suite of products. You will work with your customers to accelerate value, improve operational efficiency, provide best practice recommendations for business process optimization and end user experience. Client interactions will typically be at the Director level and above at companies who expect a high level of customer service. We are seeking an individual with strong consulting experience, excellent communication and customer management skills, preferably with domain expertise in sales compensation or management and experience with any programming language or skills with relational databases. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. THE TEAM Xactly’s Professional Services team is a mix of consultants, compensation experts, and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They’re a group of driven, highly motivated, self- starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners turned compensation consultants with the business savvy to execute complex projects in all client verticals and interact with any customer personal. THE SKILL SET Bachelor's degree or equivalent experience 4-6 years of experience in Technology Consulting and Business Analysis, or related fields Prior experience with the Sales Performance Management (SPM) domain is required Translation of customer requirements into solution design with the ability to guide clients through the decision-making process and consult on best practices or business changes which will improve their solution and experience Strong technology and business acumen with matching problem-solving skills (business and technical) Deep understanding of SDLC, RDBMS data structures, and database concepts Strong skills in SQL development System integration experience and troubleshooting skills Ability to work as functional and engagement lead on assigned projects and oversee the work of others as needed while driving customer outcomes Outstanding service-orientation, strong interpersonal and communication skills Strong analytical and problem-solving skills (business and technical) Past experience in a deadline-driven, fast-paced environment Self-aware, motivated, coachable, and able to work seamlessly as part of a larger team Able to work with minimal or no oversight WITHIN ONE MONTH, YOU’LL: Participate in our Professional Services Bootcamp, which will introduce you to our products and processes as well as take you through a mock implementation. Begin ramping onto projects as soon as training is completed. Interact with customers as part of your initial engagements. WITHIN THREE MONTHS, YOU’LL: Consistently and successfully implement work for both new and existing customers. Be fully ramped up, managing up to 10 customer engagements. Be fully versed in Xactly tools keeping essential customer data organized and tracking all your interactions with customers. Become a subject matter expert in at least one aspect of Xactly’s products and related activities, including supporting other Technical Account Managers as they work with that aspect. Create urgency, instill confidence, and provide fantastic customer service as you guide customers through increasing adoption of Xactly at their company. WITHIN SIX MONTHS, YOU’LL: Continue to manage a high volume of customers through proactive planning sessions to identify initiatives that drive short term and long term value to our customers. Build and maintain a healthy backlog of customer initiatives. Interact with customers each day to drive urgency, engagement and utilization. Become a subject matter expert in several aspects of Xactly’s products, including developing training materials to support other Technical Account Managers. Meet and exceed quarterly metrics and objectives. Provide input for overall implementation process improvements. WITHIN TWELVE MONTHS, YOU’LL: Mentor new hires and teach best practices to lead the team towards future success. Deepen knowledge of tactics to increase customer satisfaction and improve implementation time within your projects and share across the team. Lead requirements gathering sessions with customers, create a design which meets their needs, and execute on it in our applications. Identify gaps within our processes, propose solutions and execute to continue raising the bar with the team. BENEFITS & PERKS : Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivise employees and align their behaviours with company goals. OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job Description WHO WE ARE Xactly has helped thousands of companies and millions of sellers around the world beat their revenue targets. Using the Xactly Intelligent Revenue Platform, leaders look past the current quarter to create revenue streams for long-term growth. It is the only solution that aligns seller behavior with boardroom strategy to create a resilient, predictable and profitable business.We deliver this 100% cloud solution by unleashing human potential. Our employees live our CARE values by focusing on customers success and treat every user of our products as a member of our family. Every one of us is accountable to keep our word, own our mistakes and show up with an optimistic spirit. We respect each other and value the differences that make us diverse. And we strive for excellence in everything we do - from the innovation in our products to the fun at our events. THE TEAM Xactly Product Management is a lively, tight-knit team consisting of Product Managers and User Experience professionals. We are the innovative forward thinkers of the product, always collaborating and striving to discover the best solutions for our users. THE SKILL SET 2 years or more of product management experience in the SaaS industry with an engineering background. Must have experience working with software products and scrum teams in an agile environment Must have a good understanding of working with Data and at least an intermediate level of SQL knowledge Experience in incentive compensation management applications is a plus Knowledge of web-based technology and software development Ability to communicate to both internal and external stakeholders Experience creating rough mockups, wireframes or storyboards according to product requirements Experience working directly with clients is a plus Excellent organizational skills, attention to detail Ability to work with a team, as well as autonomously Demonstrable quantitative, analytical, and problem-solving skills A good listener, combined with strong written and verbal communication skills Bachelor s degree or equivalent experience preferred WITHIN ONE MONTH, YOU LL Shadow expert teammates and receive and Xactly Xpert who will show you the ropes Learn from managers and leaders on the team Lean internal systems and team processes Start to get your hands on projects, get to know your team and coordinate with customers Participate in agile scrum rituals including sprint planning and daily standups WITHIN THREE MONTHS, YOU LL Lead your own concurrent add-on and smaller projects to completion Collaborate with Engagement Managers, the Engineering team, Configuration Consultants, and Implementation Consultants to flawlessly execute client projects Work closely with the engineering team to refine product requirements and test plans WITHIN SIX MONTHS, YOU LL Learn key user needs and business requirements behind each initiative, and distill into units of work for the development team Triage bugs and feature requests, groom and prioritize the product backlog, and assist in sprint planning Support the Territory & Quota Product Lead to enable continuous product innovation WITHIN TWELVE MONTHS, YOU LL Work with product leadership to define product performance metrics, then develop methods to systematically track, measure and report Perform deep-dive analyses into critical product areas to identify opportunities for product improvement Engage with the market to conduct user research and validate product concepts, develop findings and recommendations, then present to stakeholders BENEFITS & PERKS Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job Description THE OPPORTUNITY As a Technical Account Manager at Xactly Corporation, you will manage a portfolio of production customers. You will be responsible for conducting quarterly planning sessions, leading and implementing changes in Xactly s suite of products. You will work with your customers to accelerate value, improve operational efficiency, provide best practice recommendations for business process optimization and end user experience. Client interactions will typically be at the Director level and above at companies who expect a high level of customer service. We are seeking an individual with strong consulting experience, excellent communication and customer management skills, preferably with domain expertise in sales compensation or management and experience with any programming language or skills with relational databases. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. THE TEAM Xactly s Professional Services team is a mix of consultants, compensation experts, and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They re a group of driven, highly motivated, self- starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners turned compensation consultants with the business savvy to execute complex projects in all client verticals and interact with any customer personal. THE SKILL SET Bachelors degree or equivalent experience 4-6 years of experience in Technology Consulting and Business Analysis, or related fields Prior experience with the Sales Performance Management (SPM) domain is required Translation of customer requirements into solution design with the ability to guide clients through the decision-making process and consult on best practices or business changes which will improve their solution and experience Strong technology and business acumen with matching problem-solving skills (business and technical) Deep understanding of SDLC, RDBMS data structures, and database concepts Strong skills in SQL development System integration experience and troubleshooting skills Ability to work as functional and engagement lead on assigned projects and oversee the work of others as needed while driving customer outcomes Outstanding service-orientation, strong interpersonal and communication skills Strong analytical and problem-solving skills (business and technical) Past experience in a deadline-driven, fast-paced environment Self-aware, motivated, coachable, and able to work seamlessly as part of a larger team Able to work with minimal or no oversight WITHIN ONE MONTH, YOU LL: Participate in our Professional Services Bootcamp, which will introduce you to our products and processes as well as take you through a mock implementation. Begin ramping onto projects as soon as training is completed. Interact with customers as part of your initial engagements. WITHIN THREE MONTHS, YOU LL: Consistently and successfully implement work for both new and existing customers. Be fully ramped up, managing up to 10 customer engagements. Be fully versed in Xactly tools keeping essential customer data organized and tracking all your interactions with customers. Become a subject matter expert in at least one aspect of Xactly s products and related activities, including supporting other Technical Account Managers as they work with that aspect. Create urgency, instill confidence, and provide fantastic customer service as you guide customers through increasing adoption of Xactly at their company. WITHIN SIX MONTHS, YOU LL: Continue to manage a high volume of customers through proactive planning sessions to identify initiatives that drive short term and long term value to our customers. Build and maintain a healthy backlog of customer initiatives. Interact with customers each day to drive urgency, engagement and utilization. Become a subject matter expert in several aspects of Xactly s products, including developing training materials to support other Technical Account Managers. Meet and exceed quarterly metrics and objectives. Provide input for overall implementation process improvements. WITHIN TWELVE MONTHS, YOU LL: Mentor new hires and teach best practices to lead the team towards future success. Deepen knowledge of tactics to increase customer satisfaction and improve implementation time within your projects and share across the team. Lead requirements gathering sessions with customers, create a design which meets their needs, and execute on it in our applications. Identify gaps within our processes, propose solutions and execute to continue raising the bar with the team. BENEFITS & PERKS : Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivise employees and align their behaviours with company goals. OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Job Description Job Title: Principal Software Engineer Location: Bangalore Position Type: Full-time Position Level: 4 WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and has been a part of the Vista Equity Partners portfolio since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by nearly 20 years of proprietary data and award-winning AI. Named among the best workplaces in the U.S. by Great Place to Work six times, honoured on FORTUNE Magazine s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the Market Leader in Incentive Compensation by CRM magazine. We re building a culture of success and are looking for motivated professionals to join us! REQUIRED SKILLS: Experience: 10+ years of software development experience, with a proven history of delivering large-scale, complex software systems. Java Expertise: Expert-level proficiency in Java, including Spring Boot and building robust services, applying good engineering disciplines like code reviews and comprehensive unit testing. Architecture: Strong experience applying the MVC pattern and building highly scalable, resilient systems on cloud platforms (AWS, GCP, Oracle Cloud, or Azure). Databases: Expertise in relational (e.g., Oracle, PostgreSQL) and key-value/in-memory databases (e.g., Redis). This includes a deep understanding of SQL and experience with Rediss capabilities for caching, session management, and high-performance applications. DevOps & CI/CD: Hands-on experience with CI/CD pipelines using tools like Harness and Jenkins. Leadership & Communication: Exceptional verbal and written communication skills for technical and non-technical audiences, with a demonstrated ability to lead and influence technical teams and drive projects to completion. Security: Knowledge of security best practices and compliance standards (e.g., GDPR, SOC 2). Generative AI (GenAI): Experience in AI/ML with a focus on GenAI and working with large language models (LLMs), including their integration into enterprise-grade Java applications. Data & Pipelines: Experience with RAG pipelines, and a specific understanding of how Redis can be used for vector search, caching, and serving embeddings. This includes familiarity with embedding models. WITHIN ONE MONTH, YOU LL Become familiar with the code base, development processes, and deployments. Become familiar with the product, as customers will use it. You may even have your first PR approved and in production. WITHIN THREE MONTHS, YOU LL Become a contributor to the overall code base. Have PRs approved and deployed to production Contribute to design WITHIN SIX MONTHS, YOU LL Working more autonomously and closer with the product Helping troubleshoot issues Contribute new ideas to the product and development WITHIN TWELVE MONTHS, YOU LL Become a UI expert for your project. Take complete ownership of the features and processes of the product BENEFITS & PERK Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free parking and subsidised bus passes (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximise company performance. We address a critical business need: incentivising employees and aligning their behaviours with company goals. OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, colour, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. We do not accept resumes from agencies, headhunters, or other suppliers without formal agreements with us.
As a Senior Software Engineer at Xactly in Bangalore, you will be a part of a leading Sales Performance Management Solutions company under the Vista Equity Partners portfolio. Xactly's Intelligent Revenue Platform aims to enhance go-to-market outcomes by promoting collaboration, efficiency, and data connectivity across revenue lifecycle functions on a single platform. With almost 20 years of experience in cloud solutions, Xactly utilizes proprietary data and AI to solve complex challenges faced by customers of all sizes. **Key Responsibilities:** - Possess a Master's degree with 5 years or a Bachelor's degree with 8 years of experience in web application development and architecture. - Demonstrate extensive use of open-source software libraries. - Showcase strong expertise in at least one MVC architecture or its application. - Exhibit proficient hands-on experience in Java and SQL databases such as Oracle, MySQL, and Postgres. - Display robust experience in Springboot, REST Services, and building end-to-end continuous integration and deployment infrastructure for microservices. - Uphold a strong commitment to good engineering practices including code reviews, unit testing, and feature delivery. - Showcase excellent communication, teamwork, presentation, and facilitation skills. - Be a self-starter with a results-focused mindset capable of working independently and collaboratively within teams. **Qualifications Required:** - Prior experience in building modular, common, and scalable services is advantageous. - Familiarity with deployment automation tools like Chef or Puppet is a plus. - Experience in working within a distributed engineering team, including offshore collaboration, is beneficial. - Bonus points for contributing to open-source projects and familiarity with agile (scrum) development processes. - Proven track record of identifying and advocating new technologies to enhance end-user experience, software quality, and developer productivity. In your initial month at Xactly, you will familiarize yourself with the codebase, development processes, and deployments, along with gaining an understanding of the product from a customer perspective. By the end of three months, you will actively contribute to the overall codebase, with approved PRs deployed to production and involvement in design tasks. As you progress to six months, you will work more independently, collaborate closely with the product team, troubleshoot issues, and propose innovative ideas for product enhancement. Within twelve months, you will evolve into a UI expert for your project, taking complete ownership of features and processes within the product development cycle. **Benefits & Perks:** - Paid Time Off (PTO) - Comprehensive Health and Accidental Insurance Coverage - Tuition Reimbursement - XactlyFit Gym/Fitness Program Reimbursement - Free snacks onsite (for office-based employees) - Generous Employee Referral Program - Free Parking and Subsidized Bus Pass - Wellness program Furthermore, Xactly's vision focuses on unleashing human potential to maximize company performance, driven by values such as Customer Focus, Accountability, Respect, and Excellence (CARE) that are fundamental to the company's success.,