Jewellery Retail sales manager - Female

We are looking for a highly polished, target-driven Retail Sales Manager with strong expertise in fine jewelry retail. The ideal candidate must have exceptional communication, refined grooming, and proven experience in managing high-value clients, luxury sales, store operations, and team performance.
This role requires someone who understands luxury consumer behavior, ensures premium service standards, and can drive revenue in a competitive luxury retail environment. Key Responsibilities1. Retail Sales & Target Achievement Drive sales of fine jewelry through exceptional client servicing Achieve monthly/quarterly store sales targets Ensure high conversion rates and strong customer loyalty Handle high-ticket transactions with accuracy & confidence 2. Client Relationship Management Build and nurture long-term relationships with HNI & UHNI clients Manage appointments, follow-ups, upselling & cross-selling Handle customer concerns with empathy and professionalism Maintain client profiles & high-quality engagement 3. Store Operations & Visual Merchandising Ensure store ambiance, hygiene, and VM standards are always premium Monitor stock movement, inventory, shrinkage, and replenishment Ensure all jewelry is handled, displayed & stored safely 4. Team Management Lead, train, and motivate retail staff Conduct daily briefs on sales, grooming, and service standards Drive performance and team discipline 5. Product Knowledge & Presentation Maintain deep product knowledge on diamonds, solitaires, gold, and fine jewelry Educate clients on certifications, craftsmanship, categories & collections Stay updated on new arrivals & promotions