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ITIL Process Executive For Pune IT Companies

ITIL Process Executive For Pune IT Companies

White Horse Manpower Consultancy

2 - 7 years

|

3 - 6 Lacs

Pune

Posted:2 weeks ago| Platform:

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Skills Required

ITIL IT Support ITIL Certified Service Delivery Incident Management Change Management ServiceNow NOC Support ITSM Tech Support IT Operations Remedy IT Jobs Problem Management SLA Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage &execute IT service delivery based on ITIL processes Handle incidents, service requests, &change management efficiently Maintain SLA compliance and escalate unresolved issues timely Collaborate with L1/L2 teams for troubleshooting, resolution Required Candidate profile Prepare reports and dashboards on incident trends and performance metrics Support continual service improvement initiatives Conduct root cause analysis and problem management Perks and benefits Perks and Benefits

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White Horse Manpower Consultancy

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Human Resources / Recruitment

Anytown

50-100 Employees

149 Jobs

Key People

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