Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business applications run smoothly and efficiently. You will engage with users to understand their challenges and work diligently to implement effective solutions, contributing to the overall success of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: 5 years technical experience within D365 CRM2+ years technical experience within D365 CRM ServiceStrong awareness of the following:CRM configuration & customization, CRM Plug-ins, CRM custom Workflows, Power Automate, Model Driven AppHaving exposure on Azure DevOpsAct as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice.Understand the capabilities of the development team and schedule their work appropriately, providing support and assistance when neededWrite and review technical specification documentationDesign, develop, review and test customized code for Dynamics 365 CRM as well as integrations to other applications.Excellent communicator with ability to operate within cross functional teams Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Internal Firm Services Industry/Sector Management Level Specialist & Summary In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary PwC is driving major change across technology including the building of a centralized model to deliver and manage technology services across the entire network of member firms. A career in PwC s Technology and Security Operations, within Internal Firm Services, will provide opportunity to develop and support our global technology service delivery, both internally and externally. ServiceNow is the enterprise platform that enables Service Management at PwC. Using the ServiceNow platform, our team helps Internal Firm Services transform how they manage services to the business, and how the business manages services to our clients. If you are seeking an exciting career with the scope to grow your ServiceNow skills through major change on a global scale, then PwC Technology will empower you to do so. As a ServiceNow Developer, you will, Engage with stakeholders to understand user stories and determine requirements Provide guidance on what is configuration vs customization with a focus on solutions that remain close to out of box functionality as possible. Customize and develop ServiceNow applications and support rollout of new applications and modules. Configure Application UIs and Workflows Demonstrate understanding of application modules including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Selfservice Portal. Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance Collaborate with other ServiceNow administrators and developers to develop effectively with a global focus Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate Ensure that configuration is consistent across development, testing, and production environments. Education and Experience 3+ years of experience working in a development role for a ServiceNow Platform. 1+ years of experience as a ServiceNow administrator. Experience in transitioning technology from locally focused to centralized technology service organization. Experience with ITSM functions and modules within ServiceNow Understanding of RESTful Web Service and APIs. IT and Security management best practice (ITIL, COBIT, ISO standards). Experience developing workflows and supporting service technology teams Experience in developing solutions in JavaScript and Glide Mandatory skill sets Servicenow, ITSM Preferred skill sets ITOM, ITIL Years of experience required 2+ Education qualification Bachelors Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills ServiceNow Agile Development Accepting Feedback, Active Listening, Agile Methodology, Application Security, Communication, Configuration Management (CM), Cybersecurity, Emotional Regulation, Empathy, Enterprise Architecture, Human Resources (HR) Consulting, Inclusion, Intellectual Curiosity, IT Change Management, Optimism, Risk Compliance, ServiceNow Customer Service Management (CSM), ServiceNow Ticketing Tool, Teamwork, Well Being No

Job Requirements Job Description Job Title: Specialist - IT Governance & Compliance Business: New Age Job Purpose To ensure that an organization's information technology (IT) infrastructure, policies, procedures, and practices align with its business objectives, industry regulations, and best practices. IT Governance Specialists are responsible for developing, implementing, and maintaining IT governance frameworks, such as COBIT (Control Objectives for Information and Related Technologies) and ITIL (Information Technology Infrastructure Library), to manage IT risks, ensure compliance, and optimize IT investments Roles & Responsibilities Developing and implementing IT policies and procedures that align with organizational goals and industry best practices. Conducting periodic IT risk assessments to identify potential vulnerabilities and threats and recommending necessary controls to minimize risks. Ensuring that all IT projects are aligned with the organization's strategy, regulatory compliance requirements, and security standards. Establishing IT performance metrics and monitoring key performance indicators (KPIs) to measure the effectiveness and efficiency of IT processes. Providing guidance and support to IT teams on IT governance and risk management matters. Coordinating with internal and external auditors to facilitate IT compliance audits and ensure timely completion of audit recommendations. Identifying and implementing IT governance-related training needs for IT staff and end-users. Participating in the development, implementation, and maintenance of IT disaster recovery and business continuity plans. Staying up-to-date on the latest IT governance trends and industry standards to ensure that the organization is current with best practices. Collaborating with cross-functional teams to ensure that IT governance is integrated into business processes. Secondary Responsibilities Strong communication skills, self-driven, motivated, proactive approach and detail-oriented, yet comfortable working in a dynamic environment Ability to guide, mentor and manage a talent pool of Business Analysts. Qualifications: Graduation: Bachelor’s in Engineering / Technology / Mathematics / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Experience: 5 to 8 Years. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to design the organisation’s computer and network security infrastructure and protect its systems and sensitive information from cyber threats ͏ Do 1. Design and develop enterprise cyber security strategy and architecture a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses b. Identify risks associated with business processes, operations, information security programs and technology projects c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge d. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements e. Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations f. Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc. g. Provide support during technical deployment, configuration, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. i. Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity j. Provide solution of RFP’s received from clients and ensure overall design assurance ͏ i. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture iii. Depending on the client’s need with particular standards and technology stacks create complete RFPs iv. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology v. Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions vi. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps vii. Evaluate and recommend solutions to integrate with overall technology ecosystem viii. Tracks industry and application trends and relates these to planning current and future IT needs ͏ 2. Stakeholder coordination & audit assistance a. Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations b. Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security c. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements d. Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers e. Provide training to employees on issues such as spam and unwanted or malicious emails ͏ Deliver No Performance Parameter Measure 1Customer centricityTimely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers.2Support sales team to create wins% of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led Mandatory Skills: Vulnerability Assessment Penetrationtest . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Plant Maintenance (PM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the functionality of the applications you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring user satisfaction through effective support and communication. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Plant Maintenance (PM).- Strong analytical and problem-solving skills.- Experience with system integration and data management.- Familiarity with troubleshooting methodologies and tools.- Ability to communicate technical information effectively to non-technical stakeholders. Additional Information:- The candidate should have minimum 5 years of experience in SAP Plant Maintenance (PM).- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating efficient and effective solutions that align with the organization's goals and objectives. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing innovative applications to enhance business processes and improve user experience. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain applications based on business requirements.- Conduct code reviews and ensure adherence to coding standards.- Collaborate with cross-functional teams to gather and analyze business requirements.- Design and implement efficient and scalable solutions.- Stay updated with the latest industry trends and technologies.- Assist in troubleshooting and resolving application issues.- Ensure the security and integrity of applications.- Document technical specifications and user guides.- Train and mentor junior developers.- Contribute to the continuous improvement of development processes and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of software development principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of IT service management processes and frameworks.- Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.- Good To Have Skills: Experience with ITIL framework.- Familiarity with JavaScript, HTML, CSS, and other web technologies.- Experience with RESTful APIs and web services.- Knowledge of relational databases and SQL.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : Data Modeling Techniques and Methodologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Engineer, you will engage in the design, construction, testing, and deployment of cloud application solutions that seamlessly integrate both cloud and non-cloud infrastructures. Your typical day will involve collaborating with cross-functional teams to ensure that the architecture is viable, secure, and performs optimally, while also creating proofs of concept to validate your designs. You will be responsible for deploying infrastructure and platform environments, ensuring that all components work together effectively to meet the needs of the organization and its clients. Your role will require a proactive approach to problem-solving and a commitment to continuous improvement in cloud technologies. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with team members to refine and enhance cloud application solutions.- Conduct thorough testing of cloud applications to ensure reliability and performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Modeling Techniques and Methodologies.- Strong understanding of cloud infrastructure and deployment strategies.- Experience with various cloud service providers and their offerings.- Familiarity with security best practices in cloud environments.- Ability to troubleshoot and resolve issues related to cloud applications. Additional Information:- The candidate should have minimum 3 years of experience in Data Modeling Techniques and Methodologies.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Job Requirements Job Title: Specialist - IT Governance & Compliance Business: New Age Job Purpose To ensure that an organization's information technology (IT) infrastructure, policies, procedures, and practices align with its business objectives, industry regulations, and best practices. IT Governance Specialists are responsible for developing, implementing, and maintaining IT governance frameworks, such as COBIT (Control Objectives for Information and Related Technologies) and ITIL (Information Technology Infrastructure Library), to manage IT risks, ensure compliance, and optimize IT investments Roles & Responsibilities Developing and implementing IT policies and procedures that align with organizational goals and industry best practices. Conducting periodic IT risk assessments to identify potential vulnerabilities and threats and recommending necessary controls to minimize risks. Ensuring that all IT projects are aligned with the organization's strategy, regulatory compliance requirements, and security standards. Establishing IT performance metrics and monitoring key performance indicators (KPIs) to measure the effectiveness and efficiency of IT processes. Providing guidance and support to IT teams on IT governance and risk management matters. Coordinating with internal and external auditors to facilitate IT compliance audits and ensure timely completion of audit recommendations. Identifying and implementing IT governance-related training needs for IT staff and end-users. Participating in the development, implementation, and maintenance of IT disaster recovery and business continuity plans. Staying up-to-date on the latest IT governance trends and industry standards to ensure that the organization is current with best practices. Collaborating with cross-functional teams to ensure that IT governance is integrated into business processes. Secondary Responsibilities Strong communication skills, self-driven, motivated, proactive approach and detail-oriented, yet comfortable working in a dynamic environment Ability to guide, mentor and manage a talent pool of Business Analysts. Qualifications: Graduation: Bachelor’s in Engineering / Technology / Mathematics / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Experience: 5 to 8 Years. Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Natural Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems operate smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and user satisfaction. Your role will be pivotal in maintaining the integrity of business operations and supporting the overall technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to improve service delivery.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Natural.- Good To Have Skills: Experience with application support tools and methodologies.- Strong analytical skills to diagnose and resolve software issues.- Familiarity with database management and query languages.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 2 years of experience in Natural.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : BMC Helix ITSM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams, applying your knowledge of technologies and methodologies, and ensuring that the software solutions meet client needs effectively and efficiently. You will engage in problem-solving and decision-making processes that contribute to the overall success of the projects you oversee. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Monitor project progress and ensure alignment with client expectations and project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in BMC Helix ITSM.- Strong understanding of IT service management processes and best practices.- Experience with software development methodologies such as Agile and DevOps.- Ability to configure and customize BMC Helix ITSM applications to meet specific client requirements.- Familiarity with integration techniques and tools to connect BMC Helix ITSM with other systems. Additional Information:- The candidate should have minimum 5 years of experience in BMC Helix ITSM.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ControlM Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure successful project delivery and implementation. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in ControlM Administration- Strong troubleshooting skills in ControlM environment- Experience in scheduling and monitoring ControlM jobs- Knowledge of ControlM automation and job flow management- Good understanding of Unix and Windows operating systems Additional Information:- The candidate should have a minimum of 7.5 years of experience in ControlM Administration- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Plant Maintenance (PM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the functionality of the applications you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring user satisfaction through effective support and communication. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Plant Maintenance (PM).- Strong analytical and problem-solving skills.- Experience with system integration and data management.- Familiarity with troubleshooting methodologies and tools.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in SAP Plant Maintenance (PM).- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Job Title Sr. Cloud Engineer Specialist ACS SONG Management Level:Level 9 Specialist Location:Kochi, Coimbatore, Trivandrum Must have skills:AWS/Azure/GCP Good to have skills:Understanding of ITIL Practice Job Summary A Sr. Cloud Engineer is responsible for the reliability and performance of the digital platform that we run for our clients. You will be working with various teams including the development team/sto manage the hosted or cloud native applications in an efficient and secure manner. Your responsibilities will include Roles and Responsibilities To collaborate with specialist teams within the organisation and third-party suppliers, to deliver outstanding results for our clients Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams Manage business stakeholders through clear and accurate communication Configure and fine-tune hybrid and cloud native systems Monitoring and managing systems within the scope of the service Maintaining data integrity and access control by making use of operational tools Monitoring cloud costs and explore cost optimization strategies Plan and take preventive actions to mitigate risk of service disruptions Planning and patching systems based on generated software vulnerability reports Responding to alerts and escalation of incidents, with the aim to analyze and resolve them Execute root cause analysis into P1/P2 incidents Fulfilling service requests raised Deploy release packages from a CI/CD solution Ensure training material and technical documentation on new and existing operating process are kept up-to-date Reporting key metrics to the service manager Participate and contribute to our Agile way of working including planning, retrospectives and showcases Document and track issues and reasonable steps taken within the ticket management system Professional and Technical Skills At least 3 years experience in an Online Systems/Web application support Exposure to APM monitoring, alerting and identifying trends with dashboards Experience with installation, configuration, managing and operating Linux systems Have a good understanding and experience working with one of three major Public cloud providers (AWS, MS Azure, GCP) Experience in querying logs using log aggregation tools like ELK, SPLUNK, etc. Working knowledge of SQL and NoSQL database like MySQL/Oracle/PostgresSQL/DynamoDB/MongoDB/Cassandra/Redis/Memcache Has experience working with JIRA and Confluence Hands on experience with Docker and Kubernetes will be an added advantage Knowledge of best practices and IT Operations in an always-up and always available service Prior working experience in an Agile environment will be an advantage An understanding of ITIL practices would be ideal You must be willing to work in shifts. You must have a strong technical aptitude and an organized, process driven work ethic. You will have strong written and verbal communication skills and a track record for providing high customer satisfaction Additional Information About Our Company | Accenture (do not remove the hyperlink) Qualification Experience:5 - 8 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture)

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance operational efficiency and effectiveness. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement software solutions to meet business requirements.- Collaborate with cross-functional teams to analyze and understand project requirements.- Conduct code reviews and provide feedback to ensure code quality.- Troubleshoot and debug applications to resolve issues efficiently.- Stay updated with industry trends and best practices to enhance development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management processes.- Experience in designing and implementing ITOM solutions.- Knowledge of ServiceNow platform capabilities and configurations.- Hands-on experience in developing ServiceNow applications.- Good To Have Skills: Experience with ServiceNow Service Mapping. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Global Mobility - Global Mobility Designation: Transitions Associate Qualifications: BCom Years of Experience: 0-2 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Global Mobility coordinators are the primary point of contact for Mobility request related to business travels, assignments, domestic relocations and international transfers. Their role includes assessing the travel requirements, cost estimation and process visa applications, relocation support, tax support, benefits via applicable vendors. They coordinate with the assignees and the vendors to ensure that the process is moving ahead and provide required support where needed. They are also responsible for administrative tasks like maintaining documents, records and invoice validation.Nature of Work:Immigration:Handle visa applications based on country rules.Track visa expiration dates and manage extensions.Communicate with applicants and the Immigration Department.Coordinate with HR and assignees on immigration matters.Process service provider invoices.Policy Administration:Help assignees, Payroll, Tax, HR, and Project Managers with policy questions.Report policy violations in expense claims and follow up.Distribute arrival/departure info to assignees.Stay updated on Cross Border regulations and adjust processes.Advise HR and leads on permanent transfer options and cost planning.Process Support:Understand and apply business rules as a subject matter expert.Execute tasks on time and accurately.Help the team with process-related queries.Escalate complex issues and seek advice.Ensure quality in team communication (written and verbal).Plan and estimate activity schedules.Keep process documents up to date and train the team.Maintain process controls and ensure compliance.Analyze issues and suggest corrective actions.Propose process improvements for efficiency and accuracy.Lead Knowledge Transfer and gain deep process knowledge.Participate in internal or client process initiatives.Understand and improve process metrics.Team Support:Allocate work effectively.Help the Team Lead with daily reports and stats.Provide direction and clarify team responsibilities.Be available to resolve process issues throughout the day.Engage in team-building activities.Implement QC and audit checks to meet SLAs.Assist in training HRO personnel on process skills What are we looking for Adaptable and flexibleProblem-solving skillsAgility for quick learningWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software issues.- Collaborate with cross-functional teams to address system challenges.- Develop and implement software solutions to enhance system performance.- Conduct regular system audits to ensure data integrity and security.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of database management systems.- Experience in troubleshooting software applications.- Knowledge of ITIL framework for service management.- Hands-on experience with incident management tools. Additional Information:- The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering Science Bachelor of Science IT specialization Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving technical issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient functioning of critical business systems.- Identify and resolve technical issues in a timely manner.- Collaborate with cross-functional teams to address system-related challenges.- Contribute to the development and implementation of application support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS, Mainframe DevOps.- Strong understanding of software troubleshooting and problem-solving techniques.- Experience in analyzing and resolving application issues.- Knowledge of ITIL processes and best practices.- Familiarity with incident management and change management processes. Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A Bachelor of Computer Engineering Science or Bachelor of Science IT specialization is required. Qualification Bachelor of Computer Engineering Science Bachelor of Science IT specialization

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Learning and Instructional Development Senior Analyst is responsible for managing and processing access requests for functional Learning and Development (L&D) team members to the Learning platform, ensuring compliance with content creation policies and scalable support for Tool content creation. This role involves reviewing eligibility, provisioning access, and resolving cases in ticketing tool, while adhering to defined service level agreements (SLAs) and maintaining confidentiality of sensitive data.Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for EducationAny graduate and above Work ExperienceMinimum of 3-5 years of experience in learning and development operations, HR systems, or process-driven roles involving access management or learning content management & compliance.Prior experience with vendor-supported platforms (e.g., Salesforce, Learning Admin Tools) or Ticketing tools to raise access requests.Demonstrated ability to work in a fast-paced environment while meeting SLAs and maintaining high accuracy in data processing.Technical Proficiency:Strong familiarity with tools such as Salesforce, raising request access tools, and cloud-based document platforms for processing access requests and validating user information.Attention to Detail:Ability to accurately review and validate form submissions, employee profiles, and system inputs to ensure compliance and minimize errors.Process Adherence:Knowledge of SOP guidelines, including SLAs, business rules, and canned response usage, to maintain consistency and quality in task execution.Problem-Solving Skills: Capability to troubleshoot common issues, follow deviation protocols, and escalate concerns as per SOP guidelines.Communication Skills: Ability to use structured canned responses effectively and communicate case statuses clearly to employees.Confidentiality Awareness:Understanding of handling sensitive HR learning data and adhering to confidentiality protocols as outlined in the SOP. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsReview Access Requests:Assess form submissions for learning portal access in salesforce, ensuring algorithmic eligibility checks are followed for functional L&D team members.Validate employee Information:Utilize internal tools to confirm employee details, ensuring only eligible employees are processed, rejecting requests from other employees or invalid profiles.Provision tool Access:Navigate Tool Request portal to provision access for validated requests, inputting accurate information, system roles, and business justifications as per form submissions.Resolve Cases:Close out cases in salesforce using appropriate canned responses, updating service level taxonomies, and communicating outcomes to employees (approved, rejected, or requiring more information).Adhere to SLAs and Business Rules:Meet contractual SLAs, performance expectations, and internal business rules to ensure timely and accurate processing of access requests.Handle Exceptions and Deviations:Identify and address deviations, such as existing access in access request tools, and follow escalation protocols when necessary.Maintain Confidentiality:Handle sensitive HR data in compliance with signed HR Sensitive Data policies, ensuring no unauthorized dissemination of confidential information.Collaborate with Stakeholders:Coordinate with internal teams as outlined in the SOP contacts section to address concerns or risks in processing. Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Incident Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in Mumbai. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead incident management processes effectively- Implement best practices for incident resolution- Analyze incident trends and recommend preventive actions1. Exp. supporting applications using Kafka and API.2. Monitoring CTRL-M jobs3. Understand concepts of ITIL 4. Experience in automation and using Jira, Metis and Confluence tools" Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management- Strong problem-solving skills- Excellent communication and interpersonal abilities- Ability to work under pressure and meet deadlines- Good To Have Skills: Experience with ITIL framework1. L1/L2 Application support and Incident management 2. Experience using SQL and scripting languages (Bash, Shell, Korn)3. Command lines (Linux/Unix)" Additional Information:- The candidate should have a minimum of 5 years of experience in Incident Management- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management. Your typical day will involve collaborating with cross-functional teams, analyzing business needs, and designing innovative solutions to enhance IT service management processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze business requirements.- Design and develop applications using ServiceNow IT Service Management platform.- Create technical specifications and design documents.- Implement and configure ServiceNow modules to meet business process requirements.- Perform unit testing and support system integration testing.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Good To Have Skills: Experience with ITIL framework.- Strong understanding of IT service management processes and best practices.- Experience in designing and implementing ServiceNow workflows, forms, and reports.- Knowledge of JavaScript, HTML, and CSS for ServiceNow customization.- Familiarity with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.- Ability to troubleshoot and resolve technical issues in ServiceNow platform.- Excellent analytical and problem-solving skills. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of IT services. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and understand business requirements.- Design and develop applications that align with business processes.- Implement best practices for application design and development.- Conduct regular reviews and testing to ensure application functionality.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles.- Experience in designing and implementing IT service management solutions.- Knowledge of ITIL framework and best practices.- Hands-on experience in configuring ServiceNow applications. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Operations Management. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the applications meet the desired functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements for application design.- Design and develop applications to meet business process and application requirements.- Ensure the applications meet the desired functionality and user experience.- Provide technical guidance and support to the development team.- Stay updated with the latest industry trends and best practices in application design. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management principles and best practices along with experience with ServiceNow Custom Application Creation ServiceNow Human Resource Service Management (HR) and ServiceNow IT Service Management- Experience in designing and developing applications using ServiceNow platform.- Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and Configuration Management.- Experience in integrating ServiceNow with other systems and applications.- Good To Have Skills: Experience with ITIL framework.- Familiarity with Agile development methodologies.- Experience in working with cross-functional teams. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand needs and translating them into functional designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Design and develop applications based on business requirements.- Collaborate with stakeholders to gather and analyze requirements.- Create technical design documentation for application development.- Implement best practices for application design and development.- Provide technical support and troubleshooting for application issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management processes.- Experience in designing and implementing IT service management solutions.- Knowledge of ITIL framework and best practices.- Hands-on experience in ServiceNow platform customization. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional application designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications based on business process needs.- Implement best practices for application design and development.- Conduct testing and debugging of applications to ensure functionality.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes.- Experience in designing and implementing ServiceNow applications.- Knowledge of ITIL framework and best practices.- Hands-on experience with ServiceNow platform customization. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Configuration Management Database (CMDB) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into application designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications based on business process requirements.- Implement best practices for ServiceNow Configuration Management Database (CMDB).- Provide technical guidance and support to the development team.- Conduct regular code reviews and ensure adherence to coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).- Strong understanding of ITIL framework and its application in CMDB management.- Experience in integrating CMDB with other ITSM modules.- Hands-on experience in ServiceNow platform customization and configuration.- Knowledge of scripting languages such as JavaScript and AngularJS. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow Configuration Management Database (CMDB).- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education