28887 Itil Jobs - Page 43

We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes Record, Update, and Escalate Support issues to the next level promptly Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance Engage in discovering new IT business tools to support our business users and our internal IT Team Seek, Suggest, Evaluate, and implement process and technolo...

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified. About the Team Our IT team strives to improve the employee experience and enhance business functions through the use of technology. They work with teams across the organization to provide technical support, system administration, consultation, and many othe...

We are looking for talented, creative, and proactive individuals who are passionate about solving complex business problems and contributing to the next generation of modern applications. Our goal is to help our customers understand the connections between application performance, user experience, and business outcomes, thereby creating exceptional customer experiences. Join us in shaping the future of Observability Engineering within our Intelligent Operations team with innovative data and integration solutions tools. Roles And Responsibilities Implement and maintain cutting-edge Observability solutions utilizing tools like New Relic, Datadog, AppDynamics, or Dynatrace for our large-scale e...

Youll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our . Primary Responsibilities: Work with Buyers, System Project Managers (PMs), Materials Project ...

What you will do In this vital role you will drive innovation in a highly integrated Financial Planning landscape. You will be an integral member of a truly dynamic and exciting team that will own and support Amgens Corporate Planning and Consolidation system. Are you a skilled technologist or, have a background in Finance or Accounting with a curiosity for Tech Then this is the right job for you! Come join our team and be a part of something new that we can be proud of! Support and enhance Hyperion applications, including build and validation of master data, business rules and calculations, forms, security, performance optimization etc. Work directly with architect and product owner to unde...

What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Change and Release Management processes within the ServiceNow platform. This junior-level process owner role is responsible for the documentation, enhancement, and day-to-day operational support of the change and release lifecycle, ensuring compliance with standard processes while seeking opportunities to streamline and automate. The ideal candidate will assist in managing the change and release process flow, help develop supporting workflows and approvals, track process metrics, and collaborate with stakeholders to drive efficiency and continuous improvement. This position offers an exc...

What you will do In this vital role you will support the day-to-day operation and maintenance of global observability service. Administer, monitor, and support the monitoring and observability services Maintain and support the tools to enable global application and infrastructure monitoring. Monitor systems and proactively address performance bottlenecks Collaborate with cross-functional teams on infrastructure needs Document system configurations and operational procedures Support in incident resolution and troubleshooting Document changes and standard operating procedures What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candid...

What you will do In this vital role you will be responsible for design, development, delivery, and life cycle of Amgens end user technologies. The Mobility team consists of cross-disciplinary IS professionals who understand how to deliver services that span both infrastructure and applications. As a senior member of the Mobility Services team within the Digital Workplace experience (DWX) function, you will play a critical role in defining architecture, enforcing standards, guiding junior engineers, and ensuring secure, scalable, and seamless mobile technology experiences for global end users. You will be working on high visibility projects and play a key role in delivering on IS initiatives ...

What you will do This onsite role is part of the global network operations team, supporting 24/5 coverage to ensure operational continuity and infrastructure resilience. The engineer will focus on maintaining and enhancing the availability, performance, and security of the global network infrastructure through hands-on engineering, structured fix, and continuous improvement. Success in this role requires a proven track record in Network Infrastructure Operations, with deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers). The ideal candidate will demonstrate strong execution skills, thrive in a fast-paced, matrixed global environment, and collaborate effec...

What you will do In this vital role you will be leading and charting the course for the Salesforce Platform team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies. The ideal candidate will have a consistent track record of leadership in technology-driven environments for the Salesforce platform and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless development and oper...

What you will do In this vital role you will serve as the Product and Process Owner for Self-Service Automation solutions, including the Global Service Desk Virtual Agent (Chatbot). This senior-level individual contributor will be responsible for the design, delivery, and optimization of thoughtful self-service solutions that improve the user experience, reduce manual support, and streamline service delivery. This role works closely with Global Service Desk leadership, regional support teams, and the ServiceNow platform team to identify automation opportunities, build scalable conversational workflows, and continuously enhance the self-service capabilities of Amgens virtual agent. The indivi...

Summary: Shall be responsible for ensuring the day-to-day operations and maintenance of the organization's security Posture. Strengthen security posture and ensure the control effectiveness of security systems within an organization. Collaborate with diverse teams to ensure the seamless functioning of the Solutions, optimization of the security infrastructure and controls. Knowledge: 1.Should have sound understanding & knowledge of Sec DevOps, OWASP Web and Mobile Vulnerabilities. 2. Should have hands on experience on WAF, IPS, SSL Offloader, API Security, incident response techniques and technologies. 3.Should have knowledge & understanding of Cloud Technologies, IT infrastructure & network...

Summary: Sr. SOC technologies and Management, shall be responsible for ensuring the day-to-day operations and maintenance of the organization's security. Strengthen security posture and ensure the control effectiveness of security systems within an organization.Collaborate with diverse teams to ensure the seamless functioning of the Solutions, optimization of the security infrastructure and controls. 1..Sound experience in managing SOC technologies and operations in a large and complex environment. 2.Should have sound understanding & knowledge of various SOC technologies & techniques like SIEM, SOAR, UEBA, NBAD, Threat Intel, Deception etc. 3. Should have hands on experience on SOC platform ...

We are currently seeking a Project Program Management Advisor - Service Improvement Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities This role is for a Service Improvement Manager (project program management) in an individual contributor capacity to support the Technical Service Desk (L1 or L1.5 Service Desk) service area in a focused/dedicated or leveraged capacity. This role interfaces with multiple stakeholders like SD delivery, Account Management, Cross functional teams or Practice towers and Client. Key Responsibilities, Knowledge, Skills & Qualifications -Strong knowledge and experience of Service Desk function with thorough understanding of s...

Entity: Technology Job Family Group: IT&S Group Job Description: You will work with You will lead a high-energy, top-performing team of engineers and product managers, working alongside technology and business leaders to shape the vision and drive the execution of transformative platform initiatives that make a real impact. Let me tell you about the role As a Staff Core Product Tooling Services Manager, you will play a strategic role in shaping and securing enterprise-wide technology landscapes, ensuring their resilience, performance, and compliance. You will provide deep expertise in security, infrastructure, and operational excellence, driving large-scale transformation and automation init...

What you will do We are seeking a Business Systems Maintenance Lead to join our digital and sourcing technology team as an Information Systems Manager . This individual will be responsible for managing and coordinating the organizations information systems operations, overseeing deployments, and ensuring continuous improvement of digital tools. The role will require strong technical expertise, project management capabilities, and a passion for driving operational efficiency. This leader will play a critical role in supporting ERP and niche source-to-contract (S2C) systems, maintaining stability and performance, and enabling innovation through special projects such as GenAI implementations. R...

What you will do This is a technical role responsible for managing complex database environments including SQL and MySQL databases. The role includes planning, implementation, performance tuning, and maintenance of enterprise relational database platforms with a focus on reliability, security, and automation. The ideal candidate will have a consistent track record in database infrastructure operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in database servic...

What you will do In this vital role you will lead technology change management, drive continuous service improvements, and manage vendor performance & quality to support Amgens End User Computing (EUC) services. You will need to establish and maintain a positive business relationship with all the relevant stakeholders, Vendors & Technical Teams to enable smooth execution of the changes impacting the End User Services The role will be based out of Amgen India Technology center at Hyderabad and would be the single point of contact responsible in coordinating with multiple stakeholders and vendors in effective planning, overseeing, communicating and documenting all the changes and releases impa...

What you will do In this vital role the Senior Associate Data Security Engineer role will cover Data Loss Prevention (DLP) and Data Security Posture Management (DSPM) technologies. This role will report to the Manager, Data Security. This position will provide essential services that enable us to better pursue our mission. Sr. Associate Data Security Engineers operate, manage, and improve Amgens DLP and DSPM solutions. In our Data Security team, they will operate data protection security technologies in a rapidly changing global security sector. They will work with other engineers and business units to help craft, build, coordinate, configure, and implement critical preventive and detective ...

What you will do As an Associate IS Engineer at Amgen, you will be responsible for managing, designing and implementing information system architectures to support business needs. You will interact with business owner and teams to analyze requirements, develop architectural designs, evaluate technology solutions, perform relevant validation and ensure alignment with industry best practices and standards. Your expertise in system architecture, strong problem-solving abilities, and ability to communicate complex technical concepts will enable you to deliver robust and scalable IT solutions. Collaborate with business and data stakeholders to gather requirements, assess data needs, and ensure da...

Associate Director Information Systems - Server and Virtualization What you will do In this vital role you will . Role Description: The role is responsible for leading and overseeing the day-to-day operations of the organization's global server and virtualization infrastructure. This position ensures high availability, performance, and security by managing a team of Microsoft Windows, Linux, VMWare, and Citrix Sr Managers and engineers, developing operational strategies, and implementing continuous improvement initiatives while maintaining alignment with business objectives in a sophisticated and constantly evolving technology landscape. The ideal candidate will have a consistent record of l...

What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Knowledge Management process, with a focus on Knowledge-Centered Service (KCS) methodologies and self-service enablement. This junior-level process owner will play a key role in maintaining and optimizing Amgens knowledge lifecycle within the ServiceNow platform to enhance user experience, service resolution, and self-service adoption. The successful candidate will contribute to the governance and enhancement of knowledge workflows, collaborate with content contributors and reviewers, and help implement system features that support automation, content visibility, and ongoing process matu...

What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Knowledge Management process, with a focus on Knowledge-Centered Service (KCS) methodologies and self-service enablement. This junior-level process owner will play a key role in maintaining and optimizing Amgens knowledge lifecycle within the ServiceNow platform to enhance user experience, service resolution, and self-service adoption. The successful candidate will contribute to the governance and enhancement of knowledge workflows, collaborate with content contributors and reviewers, and help implement system features that support automation, content visibility, and ongoing process matu...

Role Overview: We are seeking an experienced ServiceNow Technical Manager to lead and drive end-to-end ServiceNow solution delivery. The role demands strong technical expertise, leadership in managing teams, and the ability to align platform capabilities with business goals. The individual will also be responsible for mentoring developers, overseeing project execution, and ensuring governance, quality, and scalability of the ServiceNow ecosystem. Key Responsibilities: Lead and manage a team of ServiceNow developers, administrators, and architects. Define and implement best practices, standards, and governance across ServiceNow projects. Oversee solution design, development, integration, and ...

The ServiceNow Developer will play a key role in helping the organization to achieve the desired maturity in IT Service Management by providing assistance in the technical design and development of the tool, coordinating with stakeholders in building the solution to ensure it is fit-for-use and fit-for-purpose, and supporting its continual improvement Key Responsibilities: Participate in the technical design and implementation of functionalities, features, and integrations with minimal supervision. Understand the business process and functions to determine and propose the needed solution for the project Develop project scopes and objectives, involving all relevant stakeholders and ensuring t...