Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job description Join us as a Site Reliability Engineer You’ll manage the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ) We’ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications This is a great chance to work in a supportive environment with opportunities to advance your personal and career development We're offering this role at assistant vice president level What you'll do As a Site Reliability Engineer, you’ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You'll contribute to site reliability operations which will include production support, incident response, on-call rota, toil reduction, and application performance. You'll also proactively lead improvement to release quality into production and provide highly available, performing, and secure production systems. Other responsibilities will include: Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications Ensuring in-depth understanding of the full tech stack on which the application resides and depends on Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents The skills you'll need To succeed in this role, you’ll need at least eight years of experience in supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. You'll have hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, and Grafana. You’ll also need: Coding experience and the ability to build, test, scan, and deploy a .NET and JavaScript application Experience of developing and maintaining full-stack web applications from front-end to back-end, ensuring they are responsive, user-friendly, and optimized for performance and scalability Experience working closely with product managers, UX/UI designers, and other developers to transform business requirements into high-quality code and functional solutions. To architect and develop RESTful or GraphQL APIs that integrate smoothly with front-end applications and ensure efficient data handling across the system Experience in deployment and release services, automation and troubleshooting

Designation : - IT Asset Manager Work Location : Gurugram Experience : 2-5 years Job Summary: We are seeking a proactive and detail-oriented IT Asset Manager with at least 2 years of experience in managing and optimizing IT assets across the organization. The ideal candidate will be responsible for tracking, analysing, and managing the lifecycle of hardware, software, and other IT equipment to ensure compliance, cost-effectiveness, and operational efficiency. Key Responsibilities: Maintain and manage the complete lifecycle of IT assets including procurement, deployment, utilization, maintenance, and disposal. Maintain accurate inventory of all IT assets (hardware and software) using IT Asset Management tools. Coordinate with procurement, finance, and IT teams to ensure accurate asset acquisition and allocation. Monitor software license usage and ensure compliance with licensing agreements. Oversee the implementation, replenishment, and maintenance of the IT Vending Machine for seamless hardware distribution (e.g., keyboards, mice, headsets, etc.). Ensure the IT Vending Machine is regularly stocked and functioning properly; coordinate with suppliers for inventory restocking. Generate regular reports on asset status, utilization, and upcoming renewals. Implement and improve IT asset management policies and procedures. Handle asset audits and reconcile discrepancies. Support in budgeting and forecasting for IT assets. Collaborate with vendors for quotes, renewals, and service contracts. Ensure security and integrity of IT assets throughout their lifecycle. Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or a related field. Minimum 2 years of experience in IT Asset Management or a related role. Familiarity with asset tracking tools and ITSM platforms (e.g., ServiceNow, ManageEngine). • Good understanding of software licensing, hardware inventory, and lifecycle management. Strong Excel and data analysis skills. Excellent organizational and documentation skills. Good communication and coordination abilities. Preferred Qualifications: ITIL certification is a plus. Experience with IT procurement and vendor management. Familiarity with compliance and audit processes. Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Location: In person

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. A dynamic leadership opportunity in Global Travel Application Support (GTAS) within Global Infrastructure & Support organization, this virtual India-based role offers a middle management position driving 24x7 technical application support for GBT Group, Travel Counselor Servicing and Corporate applications. We seek a strategic leader who will contribute to GTAS strategy transformation, possess comprehensive travel technology expertise, and lead cross-functional initiatives while providing strong leadership to the team. This role provides an exciting chance to join a passionate, diverse team operating 24x7, with the ability to support global GBT users and requires effective English communication skills. The position requires a strategic mindset, technical proficiency, comfort, and flexibility to manage a 24/7 virtual-based team, operations, and strong leadership experience and capabilities in a fast-paced, innovative environment. What You’ll Do on a Typical Day Team Leadership and Management: Lead and motivate a high-performance team of Business Analysts Monitor tasks, track work queues, and ensure 24/7 operational coverage. Provide mentorship, performance coaching, and professional development to the team. Conduct performance reviews and implement training initiatives Lead by example, demonstrating strong technical skills and customer service practices. Technical Support and Troubleshooting: Manage escalated customer issues with expert troubleshooting. Collaborate across GBT Group teams to resolve complex technical issues. Develop and maintain comprehensive knowledge bases. Proactively identify and address recurring technical problems and drive ticket demand reduction. Process Improvement and Efficiency: Analyze data to identify areas for improvement in processes and workflows. Develop and implement policies, procedures, and standards to enhance team performance and ensure consistency. Monitor key performance indicators (KPIs) to track team performance and identify areas for improvement. Communication and Collaboration: Communicate effectively with end users, team members, and other stakeholders. Collaborate with cross-functional teams to address technical issues and improve customer experiences. Represent the team in meetings and presentations, communicating progress and highlighting successes. What We’re Looking For Technical Qualifications: Bachelor’s or Master’s degree in computer science, information technology or engineering or equivalent experience. Minimum 10+ years of overall professional experience, including minimum of 5+ years in a people leadership role. Strong experience in travel technology and technical application support Knowledge and understanding across multiple Global Distribution Systems (GDS) and data flows. Certifications preferred: - ITIL, Salesforce, AWS, Other relevant technical certifications (or in progress). Strong Proficiency in MS Office suite with advanced skills on Microsoft Excel. Experienced in ticketing systems for incident management like Fresh-service or Service Now. Technically savvy with ability to work across virtual teams Leadership and Personal Attributes: Strong experience of managing a virtual team. Flexible and adaptable to manage and operate in a 24x7 operational environment. Ability to provide stable leadership during rapid changes. Strong problem-solving skills with meticulous attention to detail. Excellent time management and discipline. Data-driven decision-making approach. Strong collaboration skills and resilience to overcome obstacles. Capacity to work with calmness under pressure and deliver strong results. Patient and creative thinking. Effective communication across all organizational levels. Ability to work in fast-paced, multi-geographic environments. Capable of managing competing priorities. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Experience: 1-3 Years Shift: US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Key Responsibilities: 1. Technical Support: o Respond to incoming service desk calls, emails, and tickets in a timely manner. o Provide first-level support by troubleshooting and resolving hardware, software, and network-related issues. 2. Incident Management: o Identify, prioritize, and manage incidents according to defined Service Level Agreements (SLAs). o Escalate complex issues to higher support levels when necessary, ensuring proper handoff with clear documentation. o Track and follow up on outstanding incidents, maintaining communication with end-users. 3. User Assistance: o Guide end-users through basic technical steps to resolve common issues. o Provide password resets, account unlocks, and basic user account management. o Educate users on best practices for security, software usage, and IT policies. 4. Systems Monitoring and Maintenance: o Monitor system alerts and notifications, acting on any critical issues or outages. o Perform routine maintenance tasks such as software updates and system checks. o Report recurring issues to Level 2 support or management for further investigation. Qualifications: • Education: Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience). • Certifications: ITIL Foundation, CompTIA A+, or Microsoft certifications are a plus. • Experience: 1+ years of experience in a help desk or technical support role. Skills and Competencies: • Technical Skills: Basic knowledge of Windows OS, Microsoft Office Suite, network basics, and troubleshooting hardware/software issues. • Communication Skills: Strong verbal and written communication skills, with a customer-oriented approach. • Problem-Solving: Ability to analyze and troubleshoot basic IT issues. • Time Management: Ability to handle multiple requests and prioritize tasks efficiently. • Teamwork: Strong interpersonal skills, with the ability to collaborate effectively with other team members. Show more Show less

About us: JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers. Role Overview: We are seeking a motivated and experienced IT Application Support Engineer to join our team at the Aerocity office. The successful candidate will ensure the continuous availability and optimal performance of IT services and infrastructure across the organisation. This role involves providing first and second line support to local users, proactive monitoring, troubleshooting, and resolution of incidents, as well as driving improvements in processes, tools, and systems to enhance overall service reliability and resilience. This is an office based role at our Aerocity office, in Delhi. Key Responsibilities: Provide first and second line support to local users. Proactively monitor IT systems, applications, and infrastructure to identify and address issues before they impact business operations. Respond to incidents, perform root cause analysis, and implement corrective actions to restore service availability. Work closely with IT operations, development, and third-party vendors to resolve complex technical issues. Assess the impact of planned changes on service availability and mitigate risks during implementation. Participate in post-incident reviews to identify lessons learned and implement preventative measures. Maintain and improve documentation, including system diagrams, knowledge bases, and runbooks. Use advanced monitoring and alerting tools to maintain visibility into system health and performance. Continuously evaluate and adopt new tools and technologies to improve service management capabilities. Provide regular updates to lead and stakeholders on service availability and SLA. Serve as a liaison between IT teams and business units to ensure alignment of service goals with business needs. Key Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT support and/or network administration. Knowledge of ITIL practices; certifications such as ITIL Foundation are an asset. Proficient in ticket management systems. Solid understanding of core technologies and services, including Office 365, Intune, SCCM, and others. Strong grasp of both hardware and software components. Strong knowledge of Windows operating systems and IT infrastructure Familiarity with cloud technologies (AWS,Azure, etc.) and virtualization platforms. Excellent problem-solving skills with the ability to remain composed and perform under pressure in high-stakes situations. Outstanding communication and collaboration skills for effective interaction with technical teams. Strong time management skills to handle tasks efficiently. Ability to work independently with minimal supervision. Certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are a plus. Why JATO Dynamics? Opportunities for career growth and advancement in a global organisation. Work in an innovative and dynamic environment. Be part of a forward-thinking company that’s leading change in the automotive industry. Find out more about what we do here: JATO Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our employees are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results. Our values . JATO core values are Integrity, People First, Collaboration, Innovation and Excellence. Learn more about our values here: JATO Core Values JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status. Department Technology Locations New Delhi - Aerocity Work Location Office Based

Summary Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Senior Consultant/Specialist Senior As a Senior Consultant at Deloitte Consulting, you will be responsible for review, modify and lead the team to build and operate highly scalable client environments on cloud or Hybrid cloud or on premises within HCMS framework. The work you will do includes: Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture Establish technical design/development guides, templates and standards and ensure compliance Run the daily calls / meetings with respect to deliverables and build the weekly status reports to be reviewed with leadership/client Troubleshoot Aruba and Cisco wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of Cisco ISE and Aruba Clearpass with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Perform detailed reviews on deliverables and provide technical guidance to the team members Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers( Cisco and Aruba), access points, (Add-on - F5LTM, Cisco ISE/Aruba Clearpass and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, (add-on – planning, designing and architecture) Must know the difference between Core, Distribution, Access and edge network layer Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device.Minimum knowledge about MPLS configuration Hands-on experience with ticketing tools, specifically Service-Now. Knowledge about ITIL/ITSM processes like Incident, problem, change, task management. Working advance knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN protocols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, Port Security, Port mirroring Exposure to Enterprise composite network models like Datacentre architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, NetFlow /bandwidth analyzation tools, (add-on – Cisco Prime Infra, Nagios, OpManagaer(NetFlow, CMDB, backup management), SolarWinds Orion) Hands-on experience in managing and administering DHCP and DNS services (either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN (Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless 6 – 10 years of hands-on experience in routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Ability to perform estimation of work products and cost analysis Knowledge and experience working with Microsoft Office tools Good to Have: Experience in risk analysis, cost estimation, standardization, optimization etc Experience in participation of different types of audits Experience in both on premises and Cloud technologies Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 8 - 10 years of experience working with Advance network troubleshooting skills and traffic engineering experience Location: Hyderabad, Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302249 Show more Show less

Job Title: Business Development Executive - IT Services Location: Noida Company: Ucodice is a leading provider of innovative IT solutions, specializing in resolving challenges across diverse industries through cutting-edge technologies such as web and mobile development, automation, IoT, artificial intelligence, sensors, electronics, and a suite of other IT tools. Our mission is to deliver tailored, high-impact solutions that drive our clients' success. Position Overview: We are seeking a dynamic and results-driven Business Development Executive to join our expanding team. This role is pivotal in driving business growth by identifying and generating new business opportunities, nurturing client relationships, and closing deals. The ideal candidate should have a strong understanding of IT services and solutions, combined with proven sales experience in a competitive environment. Key Responsibilities: Identify, qualify, and generate new sales leads through research, networking, and bidding platform, etc. Develop and maintain strong relationships with potential clients, understanding their business needs and proposing appropriate IT solutions. Manage the entire sales process from lead generation to closing deals, ensuring a smooth transition to the delivery and implementation teams. Meet and exceed sales targets and performance metrics while adhering to company policies and sales processes. Stay updated on industry trends, competitors, and new technologies to provide strategic insights and enhance sales efforts. Required Skills and Qualifications: Proven experience as a Business Development Executive or similar role in IT services, with a track record of achieving sales targets. Strong understanding of IT solutions such as web and mobile development, automation, IoT, AI, and related technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field preferred. Preferred Qualifications & Experience: Industry certifications (e.g., ITIL, PMP) are a plus. Minimum 3 years of experience in B2B sales and enterprise-level solution selling. Why Join Us: At Ucodice, you’ll have the opportunity to work with a talented team of professionals who are passionate about innovation and delivering exceptional results for our clients. We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that encourages growth and creativity. If you have a passion for technology and a proven ability to drive sales in the IT services industry, we want to hear from you. Apply today and join us in shaping the future of IT solutions! How to Apply: Kindly submit your resume to hr@ucodice.com . We look forward to reviewing your application. Location - IHDP Business Park, Street Number 7, Sector 127, Noida, Uttar Pradesh 201304 Website - www.ucodice.com Job Types: Full-time, Permanent Schedule: Monday to Friday Experience: total work: 3 years (Required) B2B sales: 3 years (Required) IT Sales: 1 year (Required) Work Location: In person

Senior Tech lead Identity & Access Management will be part of a team that establishes, supports, and continuously improves the enterprise information security systems. This role will participate in on-going delivery and operational activities that serve to establish appropriate access to and provide the appropriate protection, confidentiality, integrity and availability of enterprise systems and data through effective security controls. This role is also responsible for validating compliance with policies and standards that keep Ameriprise applications and infrastructure safe and secure from vulnerabilities. Key Responsibilities Candidate will be responsible for Delivery, Administration, implementation, and maintaining the Identity and Access Governance platform. Experience in RSA Identity Governance and Lifecycle (Aka Aveksa) and/or architecture, design, development, configuration, testing, integration, and deployment. Perform day to day operation, management, and administration activities of the RSA IG&L/Aveksa application to ensure environments are online and operating optimally using Configuration, Performance, and Capacity management best practices and standards. Manage RSA IG&L/Aveksa support queue and ensure all incidents and requests are resolved within the defined SLA and you will be contacted to resolve production / hosting related issues. Resolve RSA IG&L/Aveksa production issues using the appropriate resources to report, troubleshoot and diagnose. Developing and driving incident management processes, playbooks, and stakeholder communication mechanisms Driving root cause analysis (RCA) and risk management processes Adhere to Change, Release, Incident, Problem management processes. Design, test, implement, maintain, and support current and future information security technologies, processes, and procedures. Required Qualifications Degree in computer science, engineering, IT or equivalent technical degree. In-depth knowledge with at least 5-12 years of experience in RSA G&L/Aveksa architecture, design, development, configuration, testing, integration, and deployment. Strong SQL development skills writing and executing complex SQL statements. Experience working with Oracle DB and understanding of databases and schemas, and knowledge of developing stored procedures. Experience developing in scripting languages including PowerShell, Python, Java Ability to integrate API(Soap/ReST) or SDKs in scripts. Should know parsing JSON/XML data. Preferred Qualifications Knowledge of ETL tools to develop solutions for data movement, preferably working with Informatica. Experience with running and scheduling batch via tools such as Tidal and TWS. Experience with CI/CD pipelines and related tools including, BitBucket, Jenkins, Ansible, Jira, Confluence. Have worked with ITIL software such as ServiceNow. Good understanding of information security concepts with in-depth knowledge of IAM solutions and latest trends. Should have experience in delivering IT projects, including requirements analysis, defining architecture, and conducting detailed technical design, development, and lead solution delivery Experience / Knowledge in following technologies: LDAP, API's, AWS Cloud Should have experience in carrying out application integration with the IAM solution Should have direct client experience, including working with client teams in an on-site and offshore mode Knowledge of AWS, Azure cloud, Active Directory, unix systems. High level networking knowledge is preferred Desirable to have certifications in security domain, such as CISSP and CISA or any IAM product specific certifications About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Req ID: 328174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Operations Analysis Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents and engage additional support groups. Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers. Assists with assembling the tech resources necessary to achieve the resolution of Major Incidents. Responsible for major incident bridge call facilitation that includes identifying a technical lead and holding technical resolver teams accountable for status updates of service restoration activities. Develops and delivers executive major incident management communications to clients and NTT leadership (based on required content and frequency as determined by account). Escalates Major Incidents to relevant resolver groups, resolver group managers, senior managers, directors and IT executives, and Service Managers. Provides incident documentation to appropriate service management teams. Ensures effective communications and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. Collaborates with service management and account team resources to ensure consistency of delivery, adherence to standard practices, and continuous improvement. Provides point of contact for MIM process related questions or issues and facilitates MIM process related meetings.- ITIL Foundation Certification- Excellent Communication Skills- Previous Incident Management experience- Critical/Major Incident Management experience is considered a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: 328283 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Jr Cloud Engineer - GCP to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Job Title / Role: Jr Cloud Engineer - GCP Job Description: Primary Skill: Cloud-Infrastructure-Google Cloud Platform Minimum work experience: 1+ yrs Total Experience: 1+ Years Mandatory Skills: Technical Qualification/ Knowledge: Working knowledge on GCE, GAE, GKE and GCS Hands-on experience in creating and provisioning compute Instances using GCP console, Terraform and Google Cloud SDK. Creating Databases in GCP and in VM's Knowledge of data analyst tool (big query). Knowledge of cost analysis and cost optimization. Knowledge of Git & GitHub. Knowledge on Terraform and Jenkins. Monitoring the VM and Applications using Stack driver. Working knowledge on VPN and Interconnect setup. Hands on experience in setting up HA environment. Hands on experience in Creating VM instances in Google cloud Platform. Hands on experience in Cloud storage and retention policies in storage. Managing Users on Google IAM Service and providing them appropriate permissions. GKE - Designing, implementing, managing, and deploying cloud-native applications in a Kubernetes environment. GKE - Automation, troubleshooting issues, and mentoring the team members. GKE - Understand security, efficiency, scalability of core services and capabilities. Certification: GCP Engineer & GKE Process/ Quality Knowledge: Must have clear knowledge on ITIL based service delivery. Soft Skills: Good communication skill and capability to work directly with global customers Timely and accurate communication Need to demonstrate the ownership for the technical issues and engage the right stakeholders for timely resolution. Flexibility to learn and lead other technology areas like other public cloud technologies, private cloud, automation About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description Job ID SRSOF013820 Employment Type Regular Work Style on-site Location Noida,UP,India Role Sr Software Engineer Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Profile 1. Collaborate with other members of the team, product owners, quality engineering team members, and documentation writers to ensure appropriate implementation of business requirements 2. Maintain and create patch builds for local and remote employees. Ensure smooth delivery of builds working with remote counterparts to provide coverage and hand-off of critical issues. 3. Act as point of contact for managing multiple releases across organization 4. Take responsibility for the release management process 5. Maintain service pack build and task stream management for all CE streams as well as interfacing with next new product deliverables 6. Communication with the Engineering and Stakeholders for new configuration and delivery options and improvement options 7. Develop and debug customer issues found in the installation of configuration code of the UKG system 8. Manage and own the deployment activities including the execution of the deployment Plans as per checklists 9. Work towards improvement of Release deployments with automation & process refinements 10. A mentoring role for other developers, building the skills of less experienced team members and proactively suggesting process improvements as a technical leader within the team. 11. Participates in the writing of technical documents (functional specifications, design documents, etc.) as required 12. Estimate the work required for new features 13. Collaborate closely with architects to design and conceptualize solutions for multi-tenant/cloud-based offering of the product 14. Experience in issue triage, troubleshooting & Root Cause Analysis 15. Follow the ITIL standard to push the code in production environments 16. Ability to learn and adapt new technologies and platform Qualification 1. 3-6 years of experience of release management, installation work in a client/ server architecture 2. Hands-On Experience on GCP, GitHub-action & Kubernetes Platform 3. Expert knowledge of DevOps, CI-CD pipelines, Terraform, Ansible Python & Java language. 4. Working knowledge of Jenkins for managing and publishing scheduled and ad-hoc builds 5. Working knowledge of Cloud-Based technologies 6. Experience with PostgreSQL and SQL scripting and understanding the deployment of scripts 7. Experience working with Gradle and Artifactory for developing builds and setting up release streams 8. Experience to manage Linux and Windows based platforms 9. Ability to communicate both verbally and written to a variety of audiences 10. Working with remote and local engineers and willingness to work off hours at times to deliver on customer commitments including weekends and holidays at times 11. BS or equivalent in Computer Science Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

he/she primary role is to ensure that standard methodology, processes and tools are developed that provide repeatable results and are adopted across the user community. The IT Service Delivery group manage the delivery of all infrastructure and applications used by the business. The function of this role is to manage and enforce the day-to-day service management processes defined for the operation of these systems. Including: ITSM Process Consulting for CM/KM/EM but primarily problem management Service Level Reporting Continuous Service Improvement Data Analytics & Data Visualization ServiceNow Operations Major Incident Management IT Asset Management (HAM & SAM) Understanding around Cloud Technologies (AWS, Azure) Understanding around Data Warehouse Principals Key Responsibilities Major Areas of Accountability: Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes, and practices. Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully. Develop and administer the tools required to effectively measure practitioner skill assessments. Lead the development of a continuous feedback process for practitioners to identify process improvements. Technology analytics process Ownership, Championship & Improvement Thorough understanding of technology assets/environments/services, business needs and SLAs. Lead the creation and management of processes and reports that provide insight into improvement opportunities. Delivery Build and lead a Team of ITIL Service Management Professionals. Act as the Services Process Manager for the Problem, Change, Knowledge & Event Management processes and the workflows associated with each. Partner with adjacent services team leaders to deliver our service operations strategic plan and roadmap. Define, implement, and maintain the key performance indicators (KPIs) of the services including the generating and distributing of reports to measure the effectiveness and value of the services. Chair the operational review cadence for internal governance related to service performance against our KPIs and targets. Conduct root cause analysis/postmortem meetings and facilitates the problem management process for lessons learned and preventive recurrence. Manage and drive the incident and change management processes to always ensure operational stability. Develop framework and serve as a facilitator of audits and assessments to ensure processes and services are fit for purpose and support the mission. Serve as an expert analyst and advisor to plan, manage, and execute Process Improvement & partner with Data Science team in finding potential use cases for ITSM Intelligent Automation ( AI ML ). Knowledge of ServiceNow Predictive Analytics & other ML Tools. Python & R Scripting is good to have. Knowledge of PowerBi & advance ServiceNow reporting. Manage employee performance, setting objectives, and conducting regular team and individual performance reviews. Create and build relationships with key business stakeholders Decision Making Authority: Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company Interacts with the VP of Managed Services and the Business Unit Constituents to rationalize, enhance and evolve our Managed Service offerings. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise, and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Identify scope of process improvements & logging defects or enhancements for the same in ServiceNow. Participate in ITSM Process enhancement, defect fixes & thoroughly test them in ServiceNow Lower environment. Able to keep all the process documents & SharePoint site up-to date. Required Qualifications Bachelor’s degree in Business, Computer Science, Information Technology or related field; or equivalent work experience. 10-15 years’ experience in project execution role across the solution delivery life cycle (e.g. requirements, analysis, testing, and implementation). Demonstrated proficiency in assigned practice area (including general practice, methodology, tools and processes). Superior written and verbal communication skills; to include developing executive level presentations. Proven practice area leadership experience, including ability informally lead and mentor peers across the practice community. Effective at building and maintaining a resource network; demonstrated skills in building effective business consulting relationships. ITIL Foundation or Expert certification Work experience of Service Management tools, preferably ServiceNow Excellent communication skills & practices delivery of ITIL process training sessions. This role require managing Team Leaders & individual contributors across TI Operations Preferred Qualifications ServiceNow Operations Data Science for ITSM Intelligent Automation ITIL Expert PowerBI Flexera One Process consulting Training & Coaching About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Job Description Job ID PRINC014006 Employment Type Regular Work Style on-site Location Noida,UP,India Role Principal Software Engineer Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Profile 1. Collaborate closely with senior members and architects to understand and help in conceptualizing the software architecture 2. Maintain and create patch builds for local and remote employees. Ensure smooth delivery of builds working with remote counterparts to provide coverage and hand-off of critical issues. 3. Act as point of contact for managing multiple releases across organization 4. Take responsibility for the release management process 5. Maintain service pack build and task stream management for all CE streams as well as interfacing with next new product deliverables 6. Communication with the Engineering and Stakeholders for new configuration and delivery options and improvement options 7. Develop and debug customer issues found in the installation of configuration code of the UKG system 8. Manage and own the deployment activities including the execution of the deployment Plans as per checklists 9. Work towards improvement of Release deployments with automation & process refinements 10. A mentoring role for other developers, building the skills of less experienced team members and proactively suggesting process improvements as a technical leader within the team. 11. Participates in the writing of technical documents (functional specifications, design documents, etc.) as required 12. Estimate the work required for new features 13. Collaborate closely with architects to design and conceptualize solutions for multi-tenant/cloud-based offering of the product 14. Collaborate with other members of the team, product owners, quality engineering team members, and documentation writers to ensure appropriate implementation of business requirements 15. Follow the ITIL standard to push the code in production environments 16. Ability to learn and adapt new technologies and platform Qualification 1. 8-13 years of experience of release management, installation work in a client/ server architecture 2. Hands-On Experience on GCP, GitHub-action & Kubernetes Platform 3. Expert knowledge of DevOps, CI-CD pipelines, Terraform & Ansible. 4. Working knowledge of Jenkins for managing and publishing scheduled and ad-hoc builds 5. Working knowledge of Cloud-Based technologies 6. Experience with PostgreSQL and SQL scripting and understanding the deployment of scripts 7. Experience working with Gradle and Artifactory for developing builds and setting up release streams 8. Experience to manage Linux and Windows based platforms 9. Ability to communicate both verbally and written to a variety of audiences 10. Working with remote and local engineers and willingness to work off hours at times to deliver on customer commitments including weekends and holidays at times 11. BS or equivalent in Computer Science Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

A ServiceNow BSA is responsible for gathering requirements, developing illustrations, proposing scalable design and translate business requirements into ServiceNow technical requirements within the ServiceNow platform. They work closely with business stakeholders, administrators, and IT teams to analyze, support and deliver business driven requirements. Candidate will be responsible for refined requirements, implement best practices, UI/UX and align ServiceNow solutions with business objectives. Key Responsibilities Gather, analyze, document, and manage business and user requirements (both functional and non-functional) to effectively recommend and functionally design technology solutions that best address the requirements. Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements). Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in the functional specifications. Understanding of ITSM, CMDB, Service Catalog, Service Portal modules of ServiceNow technology is essential to provide a good user experience for the stakeholders. Ability to design user friendly solutions using the strengths of the platform is required. Strong understanding of integration design, protocols, and handshake in the ServiceNow platform is needed. Translate business and user requirements in to detailed system requirements, swim lanes, data models and user flows for the ServiceNow technology organization and manage all changes to the source documents. Ability to groom user stories, define acceptance criteria and ensure end to end delivery of projects in ServiceNow. Ensure appropriate bi-directional tracing of project modifications back to business and user requirements. Complete project work objects and deliverables using Ameriprise standards. Facilitate walk-through of project deliverables. Assist with the development of the testing strategy - plan thorough requirements testing. Demonstrate expert level knowledge in all systems, processes and data relating to the assigned business or project. Leverage domain expertise and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible. Select appropriate analysis techniques and tools (process modeling, use cases, etc.) for each project. Educate business partners on systems capabilities and the feasibility of developing specific solutions. Leverage technical knowledge and business acumen to manage effective working relationships with technology teams and business partners at management and end user levels. Work effectively in a team environment to ensure that solution delivery is on time, within cost estimates and meets business needs. Negotiate technical and non-technical solutions that both satisfy the business users and conform to the technical architecture. Prepare estimates of Business System Analyst work efforts for assigned projects. Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation. Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and Online screens to ensure technical solutions perform according to the specifications and meet defined business requirements. Required Skills & Qualifications: Technical Expertise: Strong expertise in JavaScript, and ServiceNow development frameworks. Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow. Proven experience in enterprise-wide integrations and ServiceNow architecture design. Experience in CI/CD, DevOps methodologies, and Agile/Scrum development. Preferred Qualifications: Experience with HRSD, ITSM, Service Catalog and integrations in ServiceNow. Strong understanding of ITIL, Agile methodologies, and enterprise IT operations. Demonstrated ability to lead and develop high-performing teams in a fast-paced environment. Certifications ServiceNow Certified System Administrator (CSA), Experience Required: -Bachelor’s or master’s degree in computer science, IT, or a related field. 5+ years of experience as a ServiceNow BSA, including leadership roles. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Viraaj HR Solutions is seeking an experienced ServiceNow Developer to join our team in India. We focus on delivering top-notch IT solutions and are committed to providing innovative services to our clients. As a ServiceNow Developer, you will be responsible for designing, developing, and maintaining ServiceNow applications, ensuring that our service management processes are optimized and efficient. We value creativity, collaboration, and a commitment to excellence in everything we do. Role Responsibilities Design and develop ServiceNow solutions to meet business requirements. Customize ServiceNow platform applications and implement new features. Create and manage workflows for incidents, service requests, and changes. Integrate ServiceNow with third-party applications using REST APIs. Develop and maintain ServiceNow modules such as Incident, Problem, Change, and Service Catalog. Collaborate with stakeholders to gather requirements and provide recommendations. Participate in testing and troubleshooting ServiceNow applications. Provide technical expertise to improve incident and service request management. Ensure compliance with best practices for ServiceNow implementation. Develop and maintain technical documentation for applications and processes. Support upgrade efforts and new functionality rollout. Engage in continuous improvement of ServiceNow applications and processes. Assist in user training and support for ServiceNow functionalities. Monitor system performance and troubleshoot issues as they arise. Stay up-to-date with ServiceNow releases and features. Qualifications Bachelor’s degree in Computer Science or related field. 4+ years of experience as a ServiceNow Developer. Strong understanding of ServiceNow architecture and development. Proficiency in JavaScript and web technologies (HTML, CSS). Experience with ServiceNow ITSM applications and modules. Familiarity with Agile project management methodologies. Understanding of integration methods and tools (REST, SOAP). Excellent problem-solving and troubleshooting skills. Ability to work collaboratively in a team environment. Strong communication skills for interacting with stakeholders. ServiceNow certification is a plus. Experience in developing ServiceNow custom applications. Knowledge of ITIL best practices. Willingness to learn and adapt to new technologies. Detail-oriented with a focus on user experience. Ability to work independently and manage priorities effectively. Skills: html,incident management,agile project management,itil best practices,rest apis,servicenow developer,problem management,agile methodologies,soap,change management,javascript,servicenow,itsm applications,itsmf,workflow management,css Show more Show less

Join our Team About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. Enhance and propel recovery processes. Create, preserve, and augment automated Service Delivery methodologies. Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. Overall understanding of Automation?. Subscriber data management Security. Lifecycle Management. Identity And Access Management. 5G Core Architecture. Troubleshooting skills. Network Performance. Database Management Systems. MSTOP Multi Vendor Support. Work Level Agreement (WLA) and Service Level Agreement (SLA). Customer Experience. ITIL Framework.

Notice: Candidates who are ready to work in Start-up environment are only welcome. Must be self-motivated, hardworking, proactive, responsible, Independent, a self-starter. Must have experience in same domain for atleast 4 Years and have worked with corporates. Key Technical Competence Required: Requirement Analysis: Engage with potential customers to gather and analyze their technical requirements for IT infrastructure, AMC, FMS, and hardware support services. Solution Design: Design and recommend appropriate IT solutions including servers, networking, storage, security, end-user computing, and managed services. Proposal & Documentation: Prepare customized solution documents, technical presentations, BoQs, compliance sheets, and RFP/RFQ responses. Technical Presentations: Deliver client-facing presentations, demos, and PoCs to explain the solution value and architecture. OEM & Partner Coordination: Liaise with OEMs/distributors for technical quotes, product specifications, and pricing to build competitive proposals. Support Sales Team: Assist sales with solution positioning, objection handling, and converting opportunities into wins. Site Survey & Sizing: Conduct site assessments for infrastructure setup, upgrades, and AMC/FMS planning. Tender & Bid Support: Contribute to preparing tender documents, compliance matrices, and pre-qualification criteria for government and corporate clients. Transition to Delivery: Ensure smooth handover of finalized scope and documentation to the delivery/project management team. Key Skills & Qualifications: Bachelor’s Degree in IT / Computer Science / Engineering or equivalent. 2–5 years of relevant pre-sales experience in IT infrastructure domain. Strong knowledge of: Servers, storage, networking, firewalls Windows/Linux environments AMC & FMS engagement models Excellent communication and presentation skills. Familiarity with OEM products such as HP, Dell, Cisco, Fortinet, etc. Experience in responding to tenders/e-procurement portals is a plus. Certifications (like CCNA, MCSA, etc.) are an added advantage. Working knowledge of current communications devices and protocols, server and desktop technologies. Experience using the ITIL framework to deliver IT services to medium & Large-sized businesses (ie, 1000+ person user base). Ability to manage multiple projects, activities and tasks simultaneously. Dependability, self-direction, initiative, and ability to work with different types of people. Excellent verbal and written communications skills. Job Types: Full-time, Permanent Pay: ₹324,990.00 - ₹540,099.00 per year Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Application Question(s): What is your current CTC? Are you willing to work in current mentioned CTC? How many corporates are you currently handling? Education: Bachelor's (Required) Experience: total work: 4 years (Required)

Principal Lead-Identity Management and Governance Key Responsibilities Principal Lead-Identity Management and Governance is a high-visibility role responsible for leading Privileged Account Management (PAM) and governance initiatives in an Independent Contributor level, with a strong focus on cloud governance, including securing credential/key management tools. This individual will drive governance activities that ensure appropriate access controls and safeguard the confidentiality, integrity, and availability of enterprise systems and data through effective security controls. The role also includes validating compliance with information security policies and standards and raising awareness among stakeholders to help maintain a secure application and infrastructure environment. Key Responsibilities: Major Areas of accountability: Information Security Governance Identity & Access Governance Privileged Account Governance Policy/Procedure Management and Enforcement Reporting/Metrics Incident Management Education of Security Standards Provide timely and effective governance for the firm's information security tools, processes and practices in the Identity space. Use standard technology monitoring tools to monitor assigned environments and/or technical assets and identify/detect behavior outside of established standards. Escalate key security issues to the appropriate team to be addressed. Assist with security assurance testing activities. Monitor compliance with information security and identity policies and practices and any applicable laws. Assist with internal and external security risk assessments, risk analysis and application or system-level access reviews and attestations. Coordinate / Facilitate reviews for different platforms across the enterprise on a periodic basis. Assist with the research, development, continuous improvement and implementation of identity policies, procedures, standards, and processes based on compliance requirements and industry best practices. Document the identity governance requirements, processes and procedures with focus on continuous improvement using Automation [script / process based]. Enforce information security and identity policies and procedures by reviewing violation reports, investigating possible exceptions, and documenting controls. Prepare status reports on identity and access matters that are used for a variety of purposes - tracking and monitoring security breaches, investigative activities, remediation plan management and risk management & compliance reporting. Location: Noida/Hyderabad Shift Timings: 2:00 -10:30 pm Cab Provided: Yes Required Qualifications: Bachelor’s degree in Computer Science, Management Information Systems, or related technical field; or equivalent work experience. 10+ years of experience in Information Security Services or related technical field. Work experience that spans the Identity & Access Management or Governance, Risk, and Compliance security domains. Working knowledge of information security and computer network/system access technologies. Experience working in the financial services industry or other highly regulated/compliance-oriented environments. Effective verbal and written communication skills that include the ability to describe highly technical concepts in non-technical terms. Very good understanding of security controls, monitoring systems and regulatory/business drivers that impact security policies and practices. Working with business users on platform related questions/issues The successful candidate will need to demonstrate proficiency in atleast one of below verticals: Privileged Account Management Capabilities, Services and Processes using tools such as CyberArk and / or Competitor tools like Delinea, Arcon, BeyondTrust, Hashicorp. At least one of the following Cloud Governance technologies: AWS, Azure, GCP with experience in securing key services such as AWS Secrets Manager or Azure KeyVault. In addition, the successful candidate will need to meet below requirements: Interested in gaining broad experience in Information Security Services [must have] First level knowledge and/or demonstrated technical ability to understand code and technology infrastructure in multiple environments with experience in the below languages [Powershell, Python, Regular expressions-based programming] Demonstrated basic understanding of the Software Development Lifecycle (SDLC) and programming/development procedures. Effective oral and written communication skills along with logical, analytical, and abstract thinking skills. Strong attention to detail, follow-through, and time management skills. Demonstrated aptitude to quickly learn and apply new tools and processes Defining business, user, and systems requirements Developing user acceptance test plans Developing, document, test and modify new and existing code Developing working knowledge of systems and processes Business Analysis Building Process Flows Presentations (Creating and Delivering) Risk Identification and Remediation Project Management Project Coordination Reporting (SQL queries to databases) / Correlation ITIL (Change, Problem, Incident, Configuration) Management Preferred Qualifications: Basic knowledge and experience with: Operating Systems (Windows, UNIX, Mainframe, etc.) Directories/LDAP Constructs (Active Directory, Oracle, etc.) Databases/RDBMS Constructs (Oracle, SQL, DB2, MS SQL Server etc.) Authentication / Authorization Constructs (Directory, Hybrid, Native Source) Data Formats (XML, CSV, etc.) Identity & Access Governance Capabilities: o Role Based Access Controls (RBAC) o Provision / De-Provisioning o Access Request Privileged Access/Credential Management Privileged Access Management Suites o CyberArk Development / Programming / Scripting o SQL for Oracle or MS SQL o Java EE Compliance Types (GLBA, HIPAA, IT Compliance, NERC, PCI, SOX, etc.) Service Organization Controls (SOC1, SOC2) About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Position : eComm & digital manager (SFCC, SFRA) Location : Gurgaon Experience : 9+ year Qualification : Bachelor’s degree in IT Key Deliverables (Essential functions & Responsibilities of the Job): · Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape. · Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction · Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs. · Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise. · Identify eComm & digital demands in a timely and comprehensive manner and ensure business · requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements. · Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary. · Accountable for project delivery of applications or technology in time & budgets. · Manage personnel and outside contractor(s) as required. · Where required, to provide leadership, welfare and coaching to your team. Key Relationships: · Internal business customers in eComm & digita. · Global IT Vendor, market and global (HQ) colleagues, Local vendor partners · Internal staff - direct reports (where applicable) · IT vendors, contractors (where applicable) Knowledge Skills and Abilities: · This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units. · Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA framework , Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front · Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions. · Good to have - DC inventory management experience, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture. · Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective. · Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained. · Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech. · This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions. · Ability to effectively interact with all levels of business via phone, written communication and in person. · Management and leadership skills. Mail updated resume with below details- Total Experience- Relevant experience- Experience in SFCC and SFRA – Current CTC- Expected CTC- Notice period- Current Location- Would you be comfortable with job location (Gurgaon) ? Email: etalenthire@ gmail.com Satish: 8802749743 Website: www.Glansolutions.com Google search: Glan management consultancy Job Type: Full-time Pay: ₹2,538,322.23 - ₹4,071,833.27 per year Schedule: Day shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have experience in Ecommerce Project ? Current ctc ? Expected ctc ? Notice period ? Current Location ? Would you be comfortable with job location (Gurgaon) ? Experience: SFCC: 8 years (Preferred) SFRA: 7 years (Preferred) Work Location: In person

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 74489 | Operations | Professional | Allianz Technology | Full-Time | Permanent 8+ years of experience in IT industry Strong experience managing IT services within a management framework (e.g., ITIL), Technical experience in application management and/or architecture. Sound understanding of Agile practices, and their implementation in large organisations. ITIL Foundation Certification in IT Service Management, or equivalent experience. Degree in Financial, Business, IT or Engineering, or equivalent experience. Strong leadership and team management abilities, and ability to manage across teams. Exceptional communication and interpersonal skills. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad·We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered·Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum - from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.Join us. Let´s care for tomorrow. Show more Show less

Company Overview Viraaj HR Solutions is a leading provider of comprehensive HR services, dedicated to helping companies optimize their human resource functions. Our mission is to deliver innovative solutions that enhance workforce performance and drive business success. We pride ourselves on a culture that promotes collaboration, integrity, and continuous improvement, making us a trusted partner for firms looking to empower their teams. Job Title: ServiceNow Developer Location: On-site, India Role Responsibilities Develop and implement custom applications on the ServiceNow platform. Collaborate with stakeholders to gather and analyze requirements. Utilize JavaScript for scripting and coding tasks within ServiceNow. Create and manage ServiceNow integrations with external applications. Design user-friendly interfaces using ServiceNow UI components. Implement ITIL best practices in ServiceNow processes. Automate workflows to enhance operational efficiency. Provide ongoing support and maintenance for existing ServiceNow applications. Monitor system performance and troubleshoot issues as they arise. Document development processes and updates accurately. Participate in Agile teams for iterative development and continuous improvement. Train users on system functionalities and best practices. Work with version control systems to manage code changes. Ensure compliance with security and data privacy standards. Stay up-to-date with new ServiceNow features and technologies. Qualifications Bachelor's degree in Computer Science or related field. 4+ years of experience in ServiceNow development. Proficient in JavaScript and client-side scripting. Deep understanding of ServiceNow modules and capabilities. Experience with ITIL processes and best practices. Familiarity with application integration technologies. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Experience in Agile software development methodologies. Ability to manage multiple priorities and meet deadlines. Knowledge of ServiceNow architecture and database structure. Experience with ServiceNow reporting tools. Proficiency in version control tools like Git. Ability to document technical procedures and processes. Willingness to learn and adapt to new technologies. Relevant ServiceNow certifications are a plus. Skills: servicenow reporting tools,teamwork,version control,itil processes,problem solving,problem-solving,application integration technologies,servicenow,agile methodologies,servicenow ui components,servicenow developer,agile methodology,communication,javascript,itil framework,servicenow development,version control (git),servicenow modules,ui design Show more Show less

Summary Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the client infrastructure Develop understanding of and implement shared responsibility model On premises, IaaS, PaaS and SaaS Implementation of ITIL Framework Incidents, Changes, requests etc. Analyze the requirements from Architect, SME, Client, Application team etc. Work on Monitoring, Backup, Patching, Vulnerability Remediation Monitor the client infrastructure Identity and access management Identify, Analyze, and automate routine tasks Develop understanding of SLA, SLO, SOW etc. Coordinate with multiple teams to serve the request or resolve the incidents Implementation of High Availability, update management, Disaster recovery, Backup and Restore Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Train and Knowledge transfer to junior resources Handover and On call support during weekends on rotational basis Qualifications Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, ( add-on – planning, designing and architecture) Understanding of difference between Core, Distribution, Access and edge network layer Any technical certifications like Cisco, ITIL Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device Minimum knowledge about MPLS configuration Hands-on experience with ticketing tool specifically Service-Now. Knowledge about ITIL/ITSM process like Incident, problem, change, task management. Working knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN procotols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, PortSecurity, Port mirroring Exposure to Enterprise composite network models like Datacenter architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, netflow /bandwidth analyzation tools, ( add-on – Cisco Prime Infra, Nagios, OpManagaer( netflow, CMDB, backup management), Solarwinds Orion) Hands-on experience on managing and administering DHCP and DNS services ( either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN( Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless Troubleshoot wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of ISE with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Experience on network monitoring tool Associate/Professional level certification on CCNA or CCNP Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 4 – 6 years of experience working with have managed an enterprise network spread across continents, troubleshoot experience with LAN WAN Wireless, SDN and Security. Location: Hyderabad / Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302238 Show more Show less

Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference. Position Description : We are looking for an End user computing Lead/Manager with 8 to 14 yrs. experience in managing and maintaining Windows environment, IT asset management, network infrastructure and Video Conferencing System. The ideal candidate will be responsible for ensuring high level of customer satisfaction in end user computing area. Responsibilities: Lead Day-To-Day IT Operations, infrastructure services support, hardware & software asset management Experienced in Intune/Autopilot infrastructure Experienced in Windows image deployment & management Sound knowledge in ITIL framework Demonstrable technical expertise in deploying MS applications, operating systems, and its migrations. Act as an escalation point for EUC related tasks which involves but not limited to Laptop/Desktop Installation, configurations, and troubleshooting. Patch management of windows systems Deep technical skills on Microsoft Core technologies - DNS, DHCP, WINS, Intune, SCCM, etc. Good understanding of Microsoft Active Directory and related configurations Cisco VC systems administration, IT asset management Excellent communication skills, both written and verbal. Desired Skills: Strong knowledge of networking concepts and protocols (e.g., TCP/IP, VLANs etc.). Experience in server related technologies - Windows server 2016,2019. Knowledge of Linux / Ubuntu servers Experience in ServiceNow ITSM & ITOM discovery and Software Asset management Work Hours CET time zone (11.30 am to 9.30 pm IST) Qualifications : MCA/B-Tech/BE in computer science or Information Technology Certifications - Desirable Azure Administrator Associate Microsoft 365 Certified: Fundamentals Microsoft Certified Azure Virtual Desktop Specialty Trivandrum Kerala India Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Enterprise Technology provides reliable, secure, and resilient technology services and solutions to support over 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. About Program Mercury Mercury is a large, multi-year, enterprise-wide process transformation that will replace more than 1400 EY business systems and related processes with an integrated, SAP centric platform that will standardize and harmonize activities throughout the organization and significantly improve how EY manages its business. Mercury is a key enabler of EY’s All-In strategy, directly supporting the efforts of many transformation initiatives across the Firm by streamlining the application portfolio, reducing operating costs and providing a platform to deliver services more efficiently. The Mercury solution is built upon the very latest of technologies (Portal, Mobile, SaaS) and a variety of hosting models (Cloud, Vendor and On-Prem). The SAP footprint is comprehensive, and the non-SAP components are varied. The user base at the final rollout is more than 400K. About The Mercury Support Team (MST) As an organization jointly owned by the business and Technology, the MST is a centralized and global organization which provides operational support for the delivered Mercury solution and support the Mercury user community. The MST plays an integral role in governance of the Mercury solution and the global template from both a business and technology perspective and will evolve to work closely with the business in enabling the benefit and value to be realized from the investment in Program Mercury and to set the future direction and technology road map to support EY All-In strategy. The Opportunity The MST Software Configuration Coordinator is accountable for the successful planning and co-ordination of releases related to the Mercury landscape. To be successful, the candidate needs to be process driven and be knowledgeable with SAP Solution Manager functionalities like change request management(ChaRM), Enhanced retrofits and solution documentation. This role will work closely with various teams to facilitate the promotion of changes across the Mercury landscape. The MST Software Configuration Coordinator will review and remediate any conflicts prior to the promotion to production of any system changes. The ideal candidate will have knowledge of the Change Management processes and the interdependencies of the various SAP modules used by Mercury. Essential Functions of the Job: Knowledge of the Software Development Lifecycle (SDLC). Experience in Change, and Release Management within SAP Solution Manager. Understanding of the SAP Transport Management System (STMS). Experience with Solution documentation. Proven ability to work with multi-location teams. Collaborate effectively with cross-functional and technical teams to coordinate changes. Ability to manage multiple projects and prioritize tasks effectively. Build strong relationships with internal and external customers. Flexibility to adapt to shifting priorities and rapid changes. Strong understanding of ITIL best practices. Minimum of 5-6 years of experience with SAP Solution Manager, including Change Request Management, Enhanced Retrofits, Focused Build, and Solution Documentation. Familiarity with IT Service Management and the ServiceNow tool Detailed Responsibilities- Self-starter who takes initiative and is eager to learn. Able to work independently while supporting a global project across different regions and time zones. Responsible for daily coordination of activities related to software releases and cutovers. Continuously improve release processes for better efficiency and effectiveness. Serve as the main contact for resolving release-related issues promptly. Communicate updates, status, and issues to stakeholders, including senior leadership. Conduct risk assessments and implement strategies to reduce potential business impacts. Train and mentor team members on best practices in release management. Stay informed about industry trends and advancements in SAP technology to drive innovation. Flexible to work from home or the office. Weekend support for scheduled cutovers may be required. Key considerations: Bachelor’s degree in computer science/engineering or a related discipline, or equivalent work experience Minimum 5-6 yrs of SAP support/project experience on a global project preferred SAP certified professional preferred but not required What We Look For We are seeking a detail-oriented and organized individual with strong communication skills, capable of effectively communicating with senior leadership while managing release-related issues and driving continuous improvement. What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Job Description/Preferred Qualifications The Senior Unified Communications (UC) Engineer is responsible for designing, implementing, and managing enterprise-wide communication systems to support voice, video, messaging, and collaboration across a global organization. This role emphasizes expertise in Zoom Telephone services, Microsoft Teams telephony, and AV Zoom Rooms, along with advanced SBC (Session Border Controller) and contact center management. Key Responsibilities: Manage and optimize Zoom telephony infrastructure, including contact centers, ensuring seamless voice and messaging services. Deploy and maintain AudioCodes SBCs and OVOC servers, ensuring system reliability and compliance. Administer and manage OVOC server licenses for global operations. Design, implement, and manage Microsoft Teams phone systems in a fully cloud-based model. Ensure seamless integration with global telephony services and compliance with regional regulations. Oversee SIP trunking, call routing, and emergency calling configurations. Design, deploy, and manage AV Zoom Rooms, ensuring an optimal user experience. Collaborate with vendors to implement solutions that meet organizational AV requirements. Provide ongoing support for AV systems, including firmware updates and troubleshooting. Ensure tight integration between UC platforms (Zoom, MS Teams) with O365, Active Directory, and other IT systems. Continuously monitor and enhance the performance, reliability, and scalability of UC infrastructure. Stay ahead of UC technology trends to identify opportunities for improvement. Provide strategic input to roadmap planning, focusing on scalability and global UC solutions. Maintain comprehensive documentation for UC systems, including design, configuration, and operational procedures. Ensure adherence to global security, compliance, and privacy standards. Minimum Qualifications Educational Background: Degree in computer science, Information Technology, Electronics & Communication, or a related field. Equivalent practical experience in Unified Communications can substitute for formal education. Experience: 8-10 years of hands-on experience in Unified Communications, focusing on: Zoom Phone and Microsoft Teams Phone (fully cloud-based telephony systems). Global AudioCodes SBCs deployment, configuration, and maintenance. OVOC server setup and license management. AV Zoom Rooms design, implementation, and optimization. Managing and solve contact center solutions. Proven expertise in SIP, VoIP, telephony protocols, and cloud telephony solutions. Experience in large-scale enterprise UC deployments, especially in global environments. Technical Skills: Proficiency in: Zoom and Microsoft Teams UC platforms, including telephony and AV solutions. AudioCodes SBCs and OVOC servers. SIP trunking, call routing, and global telephony integrations. AV Zoom Rooms design, setup, and management. Integration of UC platforms with O365, Active Directory, and other IT systems. Strong knowledge of network protocols, security, and compliance for UC systems. Certifications (Preferred but highly beneficial): Microsoft Teams Administrator Associate or Enterprise Voice certification. AudioCodes Certified Associate (ACA) or AudioCodes Certified Professional (ACP). Zoom Administrator certification (or demonstrable experience managing Zoom Phone and AV Zoom Rooms). ITIL certification for service management. Soft Skills: Strong troubleshooting, analytical, and problem-solving skills. Excellent communication skills to interact with global teams and non-technical stakeholders. Project management skills to lead end-to-end UC implementations. Collaborative mindset to work effectively across departments and vendors. Added Advantages: Familiarity with compliance and regulatory requirements for telephony in India and globally. Knowledge of multi-vendor UC platforms (e.g., Cisco, Polycom) in addition to Zoom and Microsoft. Experience managing vendor relationships and contributing to global UC strategies. Understanding of IT infrastructure and Unified Communications roadmap planning. We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information. Show more Show less