JOB DESCRIPTION Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework Career Level - IC2 RESPONSIBILITIES Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Linux Administrators experts based in India. If you are passionate about Oracle technology as well as cloud computing, this is the ideal role you’ve been waiting for. Our team supports technology which are available both on-premise and on Cloud. The Admin needs to have deep technical domain expertise, and will work closely with the Solution Architect team to help craft the solution and then continue to collaborate with the customer on Key Responsibilities: Installing, configuring and maintaining Linux Servers / Virtualization. Installation and configuration of HA environment using Linux cluster or Veritas Cluster. Configuration and administration of LVM and Veritas logical volume manager. Strong background and understanding of Linux and scripting. Daily maintenance/administration of multiple Unix systems Strong technical problem solving skills and experience in IP networking and static routing FTPSSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility. Installation, set up, configuration and maintenance of Java Application Servers, Apache Web Servers, Cisco Firewalls, and Database Servers Assists with Veritas Backups and recovery. Configuration and maintenance of the monitoring system Experience in a high availability and mission critical environment. Experience with Firewalls (IPTABLES/IPCHAINS) Experience with SNMP/Nagios based Monitoring Experience in visualization and network attached storage Solid verbal and written communication skills. Team player and ability to work independently and effectively under pressure in a high paced and energetic environment Strong understanding of TCPIP, UDP and Multicast traffic. Understanding of SAN and NAS storage. Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning. Performance Management & fine tuning. Patch and Package administration Extensive experience in kernel patching and firmware upgradation. Troubleshooting Hardware and Operating system related issue Able to handle most of basic to advanced calls in User, group management, system start-up, service modification, crontab entries, ACL modifications, file system management, root & OS backups Experience in Server Experience on following will be added advantage Samba, DNS, NIS, Send mail / Exim / Postfix / Qmail, LDAP Knowledge on Vulnerability remediation Understanding of Qualys Proactively monitoring the Server s health and taking preventive or corrective action as required. NIC bonding using bonding kernel module. Sound experience in Linux LVM, VxVM and Solaris SVM Skills Needed Experience with RHEL Systems Manager and Subscription Manager Experience with virtualization of RHEL servers on ESX Hands-on experience with Bash Scripting and writing automation scripts for Operational tasks Hands-on experience with scripting tools, Ansible, Satellite and other automation tools Experience on AIX or Solaris OS would be an added advantage Well versed with ITIL framework QUALIFICATIONS Career Level - IC2 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Role : ServiceNow ITSM Developer Required Technical Skill Set : ServiceNow, ITSM Modules, Java/Javascript Desired Experience Range : 4 - 8 Years Location of Requirement : Kolkata, India. Desired Competencies (Technical/Behavioral Competency) Must-Have Technical Competency : Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Behavioral competency Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) Good-to-Have ServiceNow Implementation Specialist certification ITIL V3/V4 foundation certification Java developer certification Responsibility of / Expectations from the Role Understand the given application requirements (or User Stories) Understand and follow the Best Practices and Standards/Guidelines for development Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria Responsible for the code quality of assigned tasks Perform Unit Testing and do documentation as required Provide support to the users during the User Acceptance Testing Provide any required training to the users on the user stories Show more Show less

Job Details Position : Team Leader – Global IT End User Support Job Location : Halol , Gujarat About The Company One of the reputed names into electrical equipments manufacturing Job Requirement Degree in an IT related subject Experience in an IT End-User Service or Desktop Services role An understanding of Infrastructure technologies (e.g., Networking/SDWAN, SAN, VMWare, DNS, AD), including administration and operation. ▪ Experience of Microsoft 365 Deployment and Operations ▪ An understanding of Microsoft Azure Cloud Eco Systems and Services Operational experience of ServiceNow (ITSM - Incident Management; Change Management; Request Fulfilment). Strong Verbal and written communications skills; Excellent problem-solving skills An understanding of Information Security (InfoSec) and Cyber Security fundamentals Key Responsibilities Must have demonstrable experience of directly managing large or geographically dispersed technical teams in a mature ITIL focused IT Department. Experience of working closely with team members to develop personal and professional development plans. A strong and articulable understanding of, and experience in IT Service Management best practices Must have excellent communication and collaboration skills, with both internal and external stakeholders and Internal IT / Management Strong leadership skills with the ability to motivate, coach and mentor staff Excellent knowledge of Office 365 and MS Operating Systems Use of and understanding of IT Tools, Active Directory, Azure AD and Exchange Breadth of IT Support knowledge and demonstrable experience in support of PCs, Mobile Phones, or other User Technologies Experience using ITSM tools such as Service Now Proven ability to troubleshoot and resolve both hardware and software technical issues An enthusiastic commitment to delivering and maintaining a positive End-User Experience. An entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big Excellent customer relations skills Friendly and approachable with good customer service skills and able to communicate with colleagues who have varying IT knowledge Well organised and able to prioritise workload Collaborative and community focused Friendly and positive attitude Contact Person : Prasiddhi Gambhir Email : prasiddhi@namanstaffing.com Interested candidates can directly APPLY on the below link Show more Show less

Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: This role is responsible for using a variety of tools to maintain and technically support complex and multi-platform systems/databases. This includes performance tuning of production databases, designing new database structures, data migration, initial database configuration, and operational support of live systems. The ideal candidate would have sound technical knowledge of both Oracle and SQL Server database administration, with experience handling multiple projects and deliverables. Essential Job Duties and Responsibilities: Day-to-day operations management of Oracle/SQL-related incidents, changes, Problems, and service requests. Install, maintain, and support the databases along with Oracle GoldenGate replication of both Oracle/SQL servers. Resolution or escalation of incidents and service requests within Service Level Agreements (SLA). Management of Database change communications and procedures within the Cubic change control framework. Monitor and report on database health using management tools, including SolarWinds & OEM. Perform daily network health checks identify and rectify any potential issues in a timely manner. Install and commission Databases in RAC & Azure, dataguard, RMAN Backup, SQL Server maintenance scripts, Always on setup Create and maintain accurate, clear, and comprehensive database documentation. Take responsibility for customer project deliverables. DB performance issues resolution and recommendations to ensure no potential customer impact Provide 3rd line support, including out-of-hours support in critical incidents, and participate in on-call support. Comply with Cubic’s values and adherence to all company policy and procedures. In particular, comply with the code of conduct, quality, security and occupational health, safety, and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time, as may be reasonably required of them. Minimum Job Requirements: Essential: Degree or equivalent experience in Computer Science or a technical management discipline. Five (5)+ years of experience in Database Administration. Proficiency in Oracle & SQL Server RDBMS management systems, RAC and standalone database installations, Oracle GoldenGate replication, Dataguard for high availability solutions, RMAN backup and recovery, Always On Setup, security vulnerabilities remediations, and patching. Experience providing IT support in a 24/7 environment. Proven ability to problem-solve, manage multiple projects, and work autonomously or as part of a cross-functional team. Excellent verbal and written communication, interpersonal skills, and the ability to collaborate effectively across teams. Ability to handle assignments with a logical and detailed approach in a customer-focused, high-pressure environment. Desirable: Familiarity with cloud-based solutions such as MS Azure and Amazon AWS. Experience providing out-of-hours support. ITIL certification. The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type: Employee Show more Show less

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About The Team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications Min 6-8 years of of Data Center operations and on-call support experience for Data Center facilities. OR Min 2-3 years to in managing infrastructure of Data Center with an exposure in power generation / manufacturing/ panel/ mission critical facilities based industry. ( Capable to handle the resolution of issues till circuit level.). A graduate degree in a technical field (Electrical Engg, Mech Engg, Industrial Engg) OR a diploma in Electrical/ Mechanical Engineering with a min. 4 years experience for the preferred generation / manufacturing/ panel/ mission critical facilities based industry. Preferred Qualifications An excellent understanding of the Electrical systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems. An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers. An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems. An excellent understanding of design, procurement, suitability of application, testing and commissioning. Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent is desirable but not mandatory. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADSIPL - Telangana Job ID: A2968039 Show more Show less

We are committed to providing exceptional 24x7 support to our customers, and this role is crucial to maintaining our high standards. As a Senior Managed Service Desk Engineer , your primary responsibility is to offer round-the-clock technical support and assistance to customers. This includes troubleshooting hardware/software issues, guiding users through problem-solving processes, and ensuring professional, high-quality service delivery across every interaction. Key Responsibilities Provide 24x7 technical support to customers via phone, email, and live chat Diagnose and resolve hardware, software, and application issues Log and track all customer interactions and technical procedures in the ticketing system Collaborate with peers and other teams to escalate and resolve complex issues Maintain high levels of customer satisfaction through quality service delivery Required Skills & Experience Minimum 7 years of experience in a technical support or service desk role Solid understanding of hardware and software troubleshooting Proficiency in application support and common enterprise software Strong networking skills and ability to manage/troubleshoot network issues Familiarity with ITIL processes (Incident, Request, Access, and Problem Management) Strong communication, documentation, and interpersonal skills Ability to work in high-pressure, fast-paced environments with 24x7 support demands Education Bachelor’s degree (full-time) in Computer Science, Information Technology, or a related field Preferred Qualifications ITIL certification Experience with enterprise-level ticketing tools (e.g., ServiceNow, Remedy) Exposure to global service desk environments Show more Show less

Summary about Organization A career in our Advisory Acceleration Center is the natural extension of PwC’s leading global delivery capabilities. The team consists of highly skilled resources that can assist in the areas of helping clients transform their business by adopting technology using bespoke strategy, operating model, processes, and planning. You will be at the forefront of helping organizations adopt innovative technology solutions that optimize business processes or enable scalable technology. Our team helps organizations transform their IT infrastructure, modernize applications and data management to help shape the future of business. An essential and strategic part of Advisory's multi-sourced, multi-geography Global Delivery Model, the Acceleration Centers are a dynamic, rapidly growing component of our business. The teams out of these Centers have achieved remarkable results in process quality and delivery capability, resulting in a loyal customer base and a reputation for excellence. Job Description & Summary PwC’s Hybrid Cloud & Technical Resilience capability helps clients transform their business with innovative technology solutions. It enables organizations to optimize applications and services across various cloud solutions (e.g., public, private, edge, etc.), achieving greater value through innovation while enhancing customer and employee experiences. Responsibilities As a Manager, you'll join a team solving complex business issues, focusing on hybrid cloud solutions and IT system resilience from strategy to execution. This role requires technical knowledge and strong client engagement skills as well as the capability of leading small teams through the delivery lifecycle of projects and programs. PwC Professional responsibilities at this level include but are not limited to: Serve as a trusted advisor to client executives, providing strategic guidance on IT resilience, Disaster Recovery (DR), and Business Continuity (BC). Lead teams in the design and delivery of comprehensive hybrid and multi-cloud and resilience programs that align with clients’ business objectives and risk appetites. Drive innovation by identifying and integrating emerging technologies and practices into client solutions. Foster a collaborative environment where people and technology excel together. Contribute to open discussions with teams, clients, and stakeholders to build trust. Understand basic infrastructure technologies and be eager to learn more. Adhere to the firm's code of ethics and business conduct. Basic Qualifications Job Requirements and Preferences: Minimum Degree Required Bachelor’s degree in Information Technology, Computer Science, Risk Management, or a related field. Minimum Years Of Experience 5-7 years of relevant experience designing and delivering public, private, hybrid, or multi-cloud solutions and migrating applications and services to these hosting environments with a focus on modernization, disaster recovery and resilience. Preferred Qualifications Certification(s) Preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP) Certification(s) from a leading on-premises infrastructure provider (VMware, Nutanix Microsoft, RedHat, NetApp, EMC, Cisco, Arista) Certified Business Continuity Professional (CBCP) ITIL Certification Certified Information Systems Security Professional (CISSP) Certified Information Systems Auditor (CISA) AWS or Azure certifications related to resilience or infrastructure Preferred Knowledge/Skills Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas: Demonstrates public, private, hybrid, and multi-cloud Infrastructure experience. (Network, Server, Storage, and Database) discovery, design, build, and migration; Experience with private and public, private, and/or hybrid cloud architectures with migration and infrastructure/application migration modernization experience; Experience in IT resilience, disaster recovery, or technical risk consulting, preferably in a professional services environment; Collaborate with clients to identify critical business functions and their dependencies on IT systems; Provide expert advice on developing IT resilience strategies tailored to client-specific environments and challenges; Lead workshops and training sessions to educate client teams on resilience best practices. Develop and refine Business Continuity Plans (BCPs) that integrate technology resilience considerations; Recommend and configure tools and processes to enhance client resilience capabilities, including backup and recovery solutions; Excellent communication and presentation skills, with the ability to translate technical details into business value for clients; and, Strong organizational and project management skills in a fast-paced environment. Demonstrates abilities and/or success in one or many of the following areas: Architectural and / or engineering exposure to Windows, Linux, UNIX, VMware ESXi, Hyper-V, XenServer, Oracle DB, SQL Server, IIS Server, SAN, NAS, and other on-premises hosting technologies; Workload migration and automation toolsets (CloudEndure, Azure, Turbonomics, Python, TerraForm, etc.); Strong knowledge of IT infrastructure (e.g., cloud systems, networks, and cybersecurity); Experience with resilience tools, such as disaster recovery as a service (DRaaS), backup platforms, or monitoring solutions; and, Familiarity with risk management frameworks (e.g., ISO 22301, ISO 27001, NIST, ITIL). Travel Requirements 50% Show more Show less

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Job Description As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Proven track record as an SME in chosen domain. Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like Blockchain, AI et al with the product platform they are associated with. Mentor Junior resources within the team, conduct KSS and lessons learnt. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review. Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Position Requirements Required Skills: Have extensive or at least 6 years of SAP experience and has worked on multiple SAP ABAP implementation projects. Be flexible to work in 2nd shift (2 pm IST to 11 pm IST) Understand client requirements, provide solutions, functional specifications and implement technical components accordingly. Ability to create Technical Design Documents (TDD) and Unit Test documents for the technical solutions being implemented. Excellent Communication, analytical and Interpersonal skills as a Consultant and play a role of team lead. In addition to the above the candidate should have been involved in the following during the life cycle of SAP Support project. Unit Testing, Integration Testing User Support activities Exposure to ASAP and other structured ITIL methodologies Regularly interact with the onsite team/client Provide status updates in daily/weekly conference calls Maintain cordial relationship with onsite team/client Strong Knowledge in Forms (SAP Scripts / Smart Forms/Adobe Forms), Reports (ALV / Classical), Interfaces (ALE/IDOC, BAPI), Conversions (LSMW/BDC), Enhancements (User Exits, BADI, Enhancement Spots), Object Oriented ABAP, Workflows (Development, Configuration) Odata ( SAP ODATA Framework, Eclipse IDE and SAP Web IDE, OData service creation and Implementation ) Good experience in building OData services using NetWeaver Gateway and ABAP Preferred Skills Good Experience in SAP UI5/Fiori App development, implementation and configuration Good Experience in SAP HANA - CDS Views Good Experience in using SAP BOPF Framework ITIL 4 Certification Having Implementation experience is added advantage Managed Services- Application evaluation services At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective. Show more Show less

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP technology at PwC, you will specialise in utilising and managing SAP software and solutions within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of SAP products and technologies. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Summary - A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital Minimum Degree Required (BQ) *: Bachelor’s Degree Required Field(s) Of Study (BQ) Preferred Field(s) of Study: Minimum Year(s) of Experience (BQ) *: US Minimum of 6 years of experience and maximum of 10 years of experience Certification(s) Preferred SAP RTR/VIM certification Preferred Knowledge/Skills *: Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality Responsibilities Serve as primary contact for the SAP VIM. Coordinate Identified efforts for vendor invoice integration to VIM. Create and approve Identified Business process design, to be processes, configuration document, cutover task, Sit/UAT, and support hyper care and hand over of the project to the customer Implement and configure BCC/IES Invoice processing, exceptional handling, COA approval workflows, 3-way match workflows, Central reporting, Scan, Email channel set up, and IDocs set up with input channels in VIM. Configure and customize VIM settings, PO, NPO document types, and facilitate implementation and support throughout the entire cycle. Troubleshoot VIM implementation issues during all phases, including build, test, cutover, and post-production support. Interact with customer business contact for gathering business requirement, must collaborate with Ariba team for invoice rules set up on Ariba network, build and show demo of invoice process, educate customer representative, prepare training content, and lead training workshops and education content. Reinforce Solution compliance with Identified business AP SPOCs/department stakeholders as part of change management program. Coordinate with Functional Lead(s), SAP MM and SAP Ariba consultants for testing of suppliers including integrated suppliers to support optimal project timelines or if functional questions need resolution to move forward. Coordinate with Technical Team Lead(s) if technical issues from integration for Ariba network/testing require troubleshooting Coordinate with Customer's purchasing department, AP team for invoice processes Position Requirements Willingness to work second shift (2pm IST to 11pm IST) to support US based clients Along With The Above, Candidate Should Have 5 to 10 years of proven experience with OpenText VIM, including at least two full end-to-end implementations. Demonstrate hands-on experience in OpenText Vendor Invoice Management (VIM), OpenText Intelligent Capture Center (IC), Account Payable (AP), Content Server, Archive Center, Remote Cache Server, OpenText Archiving, VIM integration with SAP S/4HANA and Ariba business network. Experience in integration of VIM for external invoices - particularly on SAP Ariba Supplier Network (SAP Ariba business network). Expertise in Mapping Changes for EDI, IDocs, including bringing in Vendor Part No, EDI/Any doc source field, PO vs. NPO determination (using the same logic in pre-process). Experience in handling complex enhancement in the OpenText VIM (Vendor Invoice Management) Have at least two full end-to-end implementation experiences with OpenText VIM and related components. Possess working knowledge of integration with other modules (MM, FICO-AP modules with VIM integration). Hands-on experience in configuring and customizing VIM settings and workflows. Hands-on exposure in Vendor determination for PO and NPO Invoices automation logic – pre-process and mapping engine of Send to Requisitioner Role. Strong troubleshooting and problem-solving skills, with the ability to identify and resolve issues effectively. Working knowledge of ABAP for debugging and integration with other SAP modules will be an added advantage Functional knowledge of SAP Ariba Buying and Ariba business network will be an added advantage Preferred Skills SAP Certification ITIL 4 Certification Show more Show less

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role Overview The Java Support Analyst is responsible for maintaining, troubleshooting, and optimizing enterprise Java applications . This role involves incident resolution, performance tuning, API troubleshooting, database optimization, and CI/CD deployment support . The analyst will work in an Agile, DevOps-driven environment and support legacy modernization, application enhancements, stabilization, and performance improvements for mission-critical applications in Freight, Rail, and Logistics industries. Required Technical Skills 🔹 Java, Spring Boot, Hibernate, JPA, REST APIs, Microservices 🔹 Database performance tuning (Oracle, MySQL, PostgreSQL, SQL Server, MongoDB) 🔹 CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps) 🔹 Cloud platforms (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes) 🔹 Monitoring tools (Splunk, ELK, Dynatrace, AppDynamics, New Relic) 🔹 Security frameworks (OAuth, JWT, SAML, SSL/TLS, LDAP, Active Directory) Key Responsibilities 1️ ⃣ Incident & Problem Management ✅ Provide Level 2/3 support for Java applications, resolving production issues, API failures, and backend errors. ✅ Diagnose and troubleshoot Java-based application crashes, memory leaks, and performance bottlenecks . ✅ Analyze logs using Splunk, ELK Stack, Dynatrace, AppDynamics, or New Relic . ✅ Work with ITIL-based Incident, Problem, and Change Management processes. ✅ Perform root cause analysis (RCA) for recurring production issues and implement permanent fixes. 2️ ⃣ Java Application Debugging & Optimization ✅ Debug and analyze Java applications built on Spring Boot, Hibernate, and Microservices . ✅ Fix issues related to RESTful APIs, SOAP web services, JSON/XML parsing, and data serialization . ✅ Optimize Garbage Collection (GC), CPU, and memory utilization for Java applications. ✅ Work with Java profiling tools (JVisualVM, YourKit, JProfiler) to identify slow processes. ✅ Assist developers in resolving code-level defects and SQL performance issues . 3️ ⃣ API & Integration Support ✅ Troubleshoot REST APIs, SOAP services, and microservices connectivity issues . ✅ Monitor and debug API Gateway traffic (Kong, Apigee, AWS API Gateway, or Azure API Management) . ✅ Handle authentication and security for APIs using OAuth 2.0, JWT, SAML, and LDAP . ✅ Work on third-party system integrations with SAP, Salesforce, ServiceNow, or Workday. 4️ ⃣ Database Support & SQL Performance Tuning ✅ Analyze and optimize SQL queries, stored procedures, and indexing strategies . ✅ Troubleshoot deadlocks, connection pooling, and slow DB transactions in Oracle, PostgreSQL, MySQL, or SQL Server . ✅ Work with NoSQL databases like MongoDB, Cassandra, or DynamoDB for cloud-based applications. ✅ Manage ORM (Hibernate, JPA) configurations for efficient database transactions. 5️ ⃣ CI/CD & Deployment Support ✅ Support CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or Azure DevOps . ✅ Work on Docker and Kubernetes-based deployments for Java applications. ✅ Assist in automated testing and validation before production releases. ✅ Troubleshoot deployment failures, rollback strategies, and hotfix releases . 6️ ⃣ Cloud & DevOps Support ✅ Monitor Java applications deployed on AWS, Azure, or GCP using CloudWatch, Azure Monitor, or Stackdriver . ✅ Support containerized deployments using Kubernetes, OpenShift, or ECS . ✅ Manage logging, monitoring, and alerting for cloud-native Java applications . ✅ Assist in configuring Infrastructure as Code (Terraform, Ansible, or CloudFormation) for DevOps automation. 7️ ⃣ Security & Compliance Management ✅ Ensure Java applications comply with security standards (GDPR, HIPAA, SOC 2, ISO 27001) . ✅ Monitor and mitigate security vulnerabilities using SonarQube, Veracode, or Fortify . ✅ Implement SSL/TLS security measures and API rate limiting to prevent abuse. 8️ ⃣ Collaboration & Documentation ✅ Work in Agile (Scrum/Kanban) environments for application support and bug fixes. ✅ Maintain technical documentation, troubleshooting guides, and runbooks . ✅ Conduct knowledge transfer sessions for junior support engineers. 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Main Purpose: Main Purpose and Key Responsibilities: • Manage the Energy, Power and Market Data L2 Support team globally. • Work closely with the local team lead and the local technical team • Bring solutions and help on both a technical and functional level • Report to higher management in both IT and Business departments • Providing second-line support for user issues • Ensuring production systems are fully operational • Responding to user queries promptly and providing advice on the use of the systems • Escalating issues requiring developer/analyst input as appropriate within internal IT teams • Managing to bring everyone from different teams into a call to drive for quick resolution • Maintain system data such as quotes, holiday schedules, curves • Identify and fully document processes used to resolve recurring issues • Continuously improving the quality of the support team by reviewing processes, tickets and team deliveries. • Participating in the hiring of new team members Knowledge Skills and Abilities, Key Responsibilities: Knowledge, Skills and Abilities Essential - Educated to degree level in a numerate subject - Must be able to speak fluently in English - Strong verbal and written communication, both with business users and internal IT teams 10+ years overall IT experience with 5 years experience as an Application Support Analyst in the Commodities Trading domain and environment Candidates should be able to demonstrate the following o Familiarity with standard support processes such as incident and issue management o A basic understanding of Release Management o Responsibility for taking full ownership of any issues reported by business users till complete resolution, even if it needs to be engaging different teams for resolution o Exposure to problem-tracking systems o Experience working in a high volume, time critical environment o Ability to handle customers with different levels of technical and business knowledge o Understanding of different functions within the business o Familiarity with the whole trade cycle o Management of new releases through UAT and into the production environment o Documentation of issues and workarounds o Process design and implementation Technical knowledge in the following areas: o SQL o IT architecture o Database structures o XML o Business Objects o QlikView Flexibility in working hours is crucial; some out-of-hours work will be required where needed to meet business needs. Certification : ITIL Certification Preferred Duration : Long Term Key Relationships and Department Overview: Key Relationships: External: Strategic outsourcing partners. Internal: Technical and Functional partners and stakeholders based in India, Moscow, Geneva, China, Uruguay etc Reporting Structure - Reporting to the Application Support Manager Show more Show less

About Us We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 700 employee associates, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We seek talented individuals to join our team and help us aggressively grow our North American footprint for our on-premises and 100% cloud-based ERP solutions. Director – Corporate IT The purpose of this role is to deliver a seamless, secure, and world-class digital experience that empowers every employee to thrive, innovate, and drive value : anywhere, anytime, Incombent shall lead a Global team of multi-level IT professionals with potential to expand as the organization scales. Travel may be needed to all locations primary being Pune and Mumbai. Job Summary : The “Director – Corporate IT” at VitalEdge will lead our organization's Corporate IT infrastructure, support operations, end user services and implementation of Corporate IT specific security initiatives. This role demands a proactive leader with extensive experience in managing end-user support, office IT operations, vendor relationships, and policy development and governance. The ideal candidate will ensure seamless IT services, drive upgrades and innovation, and lead a high-performing team aligned with ITIL and Six Sigma standards. If selected, you will be expected to establish end-user policies and performance benchmarks for your team. The candidate will require a focus on building a high-performance team and delivering World Class End User Experience Modern Workplace with Microsoft 365 Deliver A Value Driven Connected Business Application & Operations Support Eco System Robust & Scalable Core Corporate Infrastructure Trusted Corporate Domains & Governance Develop VitalEdge Business Continuity Plan Key Responsibilities : Deliver User-Centric Design : Design every IT touchpoint with empathy and usability at the core. Deliver Cloud-First, Secure-Always – Embrace modern architectures and secure-by-design practices. Deliver Data-Driven Decisions – Leverage analytics and telemetry to continuously improve IT services. Deliver Business Alignment – Act as a strategic partner, not just a service provider. · Demonstrate strategic thinking, cross functional leadership, innovative mindset, be able to develop operating models, own a budget, and be able to deliver optimal tangible value. · Lead and manage Corporate IT Infrastructure, including office network, laptops, printers, desktop systems, and overall tech ecosystem across locations. · Own and optimize end-user IT operations, including 24/7 support channels (call, chat) for hardware, software, and configuration-related issues. · Oversee employee tech support (laptop/desktop troubleshooting, printer services, IT configuration) ensuring smooth issue resolution and high customer satisfaction. · Define, implement, and regularly upgrade IT policies, including security standards, inventory lifecycle, asset rotation (old vs. new), and infra upgrades. · Ensure compliance with ITIL standards and process matrices; drive process maturity using Six Sigma methodologies to reduce downtime and enhance service quality. · Monitor, report, and act on monthly IT performance metrics, service delivery benchmarks, and audit findings. · Manage vendor relationships for hardware, software, and managed services; enforce SLA adherence and negotiate for cost-effective solutions. · Lead the planning and execution of infrastructure upgrades and ensure alignment with business continuity and scalability goals. · Oversee IT budgeting, strategic planning, and roadmap development to support business growth and efficiency. · Provide leadership to a team of IT managers and support specialists, drive talent development, mentoring, and succession planning. · Collaborate cross-functionally with business leaders to align IT operations with company objectives and evolving tech needs. · Ensure cybersecurity compliance, risk mitigation, and regulatory adherence across all Corporate IT systems and processes . Qualifications : · 10–15 years of progressive experience in IT, with at least 5+ years in leadership roles. · Proven experience leading enterprise-wide IT operations in a mid-sized organization (e.g., $100M–$500M range). · Hands-on leadership in: o Infrastructure & Operations (networking, cloud, cybersecurity) o Business Applications (ERP, CRM, HRIS, etc.) o Data Management/BI o IT Governance & Compliance · Experience managing global or distributed teams is a plus, especially if your company is geographically spread out · Familiarity with hybrid cloud environments (Azure/AWS + on-prem). · Understanding of enterprise systems (e.g., Infor, SAP, Oracle, Microsoft Dynamics). · Strong grasp of cybersecurity frameworks (NIST, ISO 27001). · Knowledge of modern workplace tools (e.g., Microsoft 365, collaboration platforms). · Experience with ITIL, DevOps, and Agile practices is beneficial. · Strong business acumen and ability to align IT with corporate strategy. · Excellent stakeholder management, especially with Finance, HR, Operations, and Sales. · Demonstrated ability to build and mentor high-performing teams. · Effective communicator with board-level presence. · Strong vendor management and negotiation experience. · Preferred Certifications o PMP or Prince2 o ITIL Foundation or higher o CISSP, CISM, or similar for security-oriented leaders o AWS/Azure certifications for cloud fluency · Strong understanding and practical application of ITIL frameworks (certification will be added on advantage). · Working knowledge of Six Sigma methodologies (Green Belt or higher will be added on advantage) for process improvement and service excellence. · Experience with security policy management, risk mitigation, and compliance frameworks. · Demonstrated capability in vendor management, SLA governance, and driving KPI-based performance tracking. · High ownership mindset, capable of leading 24/7 operations, handling escalations, and driving operational continuity. · Excellent analytical, reporting, and strategic planning skills; experience in IT budgeting and digital transformation initiatives. · Strong stakeholder communication, collaboration, and crisis management abilities across cross-functional teams. · Bachelor’s degree in computer science, Information Systems, Engineering, or related field. · MBA or Master’s in IT Management, Business Administration, or similar is a strong plus, especially if the role is business-facing.kills Show more Show less

Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here. About The Job The Service Management Office is looking for an experienced IT Service Management Analyst to assist with our Service Management processes with a focus on Event Management using ServiceNow ITOM. You will perform the day-to-day delivery of Event Management services to the organization, taking general direction from the ITOM Manager, and specific direction from the Event Management Process Owner. This includes the ongoing definition and improvement of service management policies, processes, procedures and their supporting tools. You will also work closely with cross-functional teams to ensure event management, alerting and incident creation are optimized to meet business and stakeholder requirements while following the established process. You will also support the organization's IT service management goals as well as encourage the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT. Specific responsibilities include but are not limited to: Defining, documenting, socializing, and enabling processes related to event management Performing operational activities as defined by Event Management policies and procedures, ensuring alignment with industry best practices and organizational goals Working to fulfill tickets for incidents, requests and enhancements related to event management Engaging with strategic projects to ensure Event Management can deliver required functionality within project timeframes Providing guidance and training to cross-functional teams on event management processes Ensuring that event management is functioning well with other IT Service Management (ITSM) processes Establishing Key Performance Indicators (KPIs) and metrics to ensure the effectiveness of event management Collaborating with IT and non-IT stakeholders, ServiceNow Product Owners, Architects, Developers, and Process Owners to improve IT service management processes and enhance customer experience and efficiencies Running and delivering reports as required Collecting and reporting metrics as required Identifying service improvement opportunities This role requires a combination of technical expertise, process management skills, and the ability to work collaboratively across various departments to ensure effective event management. Required Qualifications Education and Experience: Bachelor’s degree in Computer Science or related field plus seven years’ experience in IT. An equivalent combination of education, training, and experience may replace these requirements. Technical: Strong knowledge of ServiceNow ITOM and ITSM and how the processes interact with each other Experienced in Agile and Scrum, including writing and updating sprint stories General familiarity with IT on-premise and cloud architectures and platforms: Linux & Windows Servers, Virtual Instances, Databases, Storage, Firewalls, Routers, AWS, Microsoft Azure, Google Cloud Platform Skills: Outstanding attention to detail Excellent analytical and problem-solving skills Strong communication, collaboration and troubleshooting skills Demonstrated ability to plan, organize and deliver deliverables Good understanding of ITIL processes and best practices Ability to manage multiple priorities and shift focus as urgent issues arise Ability to work in a strong team environment as well as independently. You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications: 3 plus years of hands-on experience with ServiceNow ITOM and ITSM ITIL Foundation Certification SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS Show more Show less

Job Description We are looking for a Senior .NET Developer with 7+ years of experience to support and enhance a suite of complex supply chain applications . The role requires deep technical expertise in VB.NET , C# , and MS SQL Server , along with experience integrating with Navision , SAP , and legacy systems such as MS Access . You will play a key role in supporting business-critical workflows and ensuring operational continuity across platforms, including daily Java-based process executions. Key Responsibilities: Lead the support and development of enterprise-level supply chain applications using VB.NET, C#, and MS SQL Server. Monitor and troubleshoot daily job schedules, including Java-based processes and other batch integrations. Drive integration and data flow between applications, including SAP, Microsoft Navision (Dynamics NAV), and legacy platforms. Maintain and update legacy applications built with MS Access, ensuring data consistency and performance. Serve as a technical point of contact for production issues, escalations, and root cause analysis. Provide guidance to junior developers and support staff as needed. Ensure adherence to IT service management standards (e.g., change, incident, and problem management). Create and maintain documentation for system logic, workflows, and procedures. Engage with business stakeholders to understand evolving requirements and deliver reliable solutions. Required Skills & Experience: 7+ years of hands-on experience with .NET technologies, specifically VB.NET and C# Strong expertise in Microsoft SQL Server, including complex queries, stored procedures, performance tuning, and data modeling Proven experience with SAP and Navision (Dynamics NAV) system integrations Exposure to maintaining and enhancing MS Access-based legacy applications Familiarity with Java-based job scheduling or batch processes Excellent problem-solving and analytical skills Strong communication and stakeholder engagement abilities Ability to manage and prioritize multiple concurrent tasks in a fast-paced environment Senior-level position with expectation for ownership, initiative, and leadership in solution delivery Preferred Qualifications: Bachelor's degree in computer science, Information Technology, or related field Experience with job scheduling tools (e.g., Control-M, Windows Task Scheduler, Autosys) Understanding of supply chain processes and EDI workflows Exposure to cloud-based or hybrid environments is a plus ITIL certification or knowledge of ITSM practices preferred Show more Show less

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: L&P Policy Acquisition & Servicing. Experience: 1-3 Years.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Building a quality culture at GTH Manage the performance management for the direct reportees, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Skills And Attributes For Success Hands-on experience on end to end implementation of Identity and Access Management tool. Completed at least 2-5 implementations. Good understanding of Identity Access Management solutions. Hands-on Java development and debugging experience. Strong Understanding of Java API’s, libraries, methods and good understanding of XML. Should be capable of dissecting large problems and designing modular, scalable solutions. Familiarity with any Java Framework (Struts/ Spring) is an additional advantage. Should be familiar with application servers such as Tomcat and WebLogic. Should have good understanding of RDMS and SQL queries. Hands-on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. Strong understanding of LDAP (Lightweight Directory Access Protocol). Capability of understanding the business requirements and converting that into design. Good knowledge of information security, standards and regulations. Should be flexible to work on new technologies in IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation. Worked in client facing role. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Deployment of web application & basic troubleshooting of web application issues. Need to liaise with Business stakeholders and seek requirement clarification. Should be able to map business requirements to technical specifications. Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix). Architecture Design (optimising the resources made available – servers and load sharing etc.). Involvement in a successful pursuit of a potential client by being part of the RFP response team. To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience Strong command on verbal and written English language. Experience in HTML, JSP and JavaScript. Strong interpersonal and presentation skills. 5-7 Years’ Work Experience Saviynt-Senior Security Consultant– IAM 6 years of experience in the field of IT services with over 2 years of experience in Identity and access management Saviynt Implementation experience for various Projects. Engineer, develop and maintain enterprise IAM solutions using Saviynt IGA tool Develop and Build new application Integration, Account and Entitlement Connectors and perform periodic certification reviews in the Saviynt Platform. Design and Develop new access request form in Saviynt based on Business needs. Enhance review definitions, generation of review for quarterly audit Support during New Application onboarding with Saviynt Security Manager (SSM). Experience in development phase for one or more of the Saviynt components - Build Warehouse, Access Request System (ARS), Rule Management, User Provisioning, Access Certification, Identity analytics, Segregation of Duties Possess good knowledge on one or more of the following modules in Saviynt IGA tool: Application Onboarding (Provisioning/De-provisioning), Birth right Provisioning, Application Workflows, Analytics-Reporting Services and Delegation. Good knowledge in the configuring of workflows in Saviynt IGA tool. Good knowledge of configuring birthright rules for the user onboarding workflows. Have involved in creation of XML jobs in Saviynt IGA tool. Verify and ensure users entitlement in an application/platform is appropriate based on an individual’s business role and job function. Remediate access of the users if it is no longer required. Collaborate with other IAM engineers and architects on major initiatives. Be a strong individual contributor who improves IAM service offerings. Develop and maintain IAM technical documentation, code repositories, and development environments. Provide guidance to IAM operations team and serve as escalation point for resolving operational incidents. Operate as a technical subject matter expert and advise project teams regarding integration with IAM technologies. Skills Expertise Saviynt IGA v5.0 or later Knowledge on MySQL. Scripting knowledge like Shell, PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification : Saviynt L100,L200 Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Our Company Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment. What You’ll Do This Role will mainly be working as part of Change Ops for the Cloud Ops L2 team, which is eventually responsible for all Changes, across AWS, Azure & Google Cloud Platforms. Few core responsibilities though not limited to would be as below. The Cloud Ops Administrator is responsible for managing Teradata’s as-a-Service offering on public cloud (AWS/Azure/GC) Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support. Supporting the onsite teams with migration from On premise to Cloud for customers Implementing security best practices, and analyzing the partner compatibility Manages and coordinates all activities necessary to implement the Changes in the environment. Ensures Change status, progress and issues are communicated to the appropriate groups. Views and implements the process lifecycle and reports to upper management. Evaluates performance metrics against the critical success factors and assures actions for streamline the process. Perform Change related activities documented in the Change Request to ensure the Change is implemented according to plan Document closure activities in the Change record and completing the Change record Escalate any deviations from plans to appropriate TLs/Managers Provide input for the ongoing improvement of the Change Management process Manage and support 24x7 VaaS environments for multiple customers. Devise and implement security, operations best practices. Implementing development, production environment for data warehousing cloud environment Backup, Archive and Recovery planning and execution of the cloud-based data warehouses across all the platforms AWS/Azure/GC resources. Ensuring SLA are met during implementing the change Ensure all scheduled changes are implemented within the prescribed window First level of escalation for team members First level of help/support for team members Who You’ll Work This Role will mainly be working as part of Change Ops for the Cloud Ops L2 team, which is eventually responsible for all Cases, Incidents, Changes, across Azure & Google Cloud Platforms. This will be reporting into Delivery Manager for Change Ops What Makes You a Qualified Candidate Minimum 2-3 years of IT experience in a Systems Administrator / Engineer role. Minimum 1 years of Cloud hands-on experience (Azure/AWS/GCP). Cloud Certification ITIL or other relevant certifications are desirable Service Now / ITSM tool day to day Operations Must be willing to provide 24x7 on-call support on a rotational basis with the team. Must be willing to travel – both short-term and long-term What You’ll Bring 4 Year Engineering Degree or 3 Year Masters of Computer Application. Excellent oral and written communication skills in the English language Teradata/DBMS Experience Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape Implement and support new and existing customers on VaaS infrastructure. Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc. ) and have experience with orchestration to develop a cloud solution. Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one of the following cloud platforms: Azure Managed responsibilities as a Shift lead Should have experience in Enterprise VPN and Azure virtual LAN with data center Knowledge of monitoring, logging and cost management tools Hands-on experience with database architecture/modeling, RDBMS and No-SQL. Should have good understanding of data archive/restore policies. Teradata Basic If certified with VMware skills will be added advantage. Working experience in Linux administration, Shell Scripting. Working experience on any of the RDBMS like Oracle//DB2/Netezza/Teradata/SQL Server,MySQL. Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Show more Show less

Job Role: Application Support Location: Bangalore Job Type: C2H Job Description Act as first point of contact in 24/7 operations center for responding to systems alerts generated via monitoring tools. Collaborate with development team, to understand the issues and logs and to resolve/escalate incidents/problems. Collaborate with colleagues, peers, senior systems analysts, and managers to resolve/escalate incidents/problems. Prioritize issues based on impact and urgency, transfer or escalate where required. Highlight wide impact issues and coordinate with relevant teams to facilitate resolution within SLA. Identify similarities, patterns of repetitive tickets and flag it to Senior Systems Analyst / Managers to get a solution/workaround. Collaborate with L3 teams to carry out all phases of testing activities for UI, middleware and API based applications. Work with colleagues to provide resolution in an effective, empathic and timely manner. Customer focused, demonstrates empathy, even when under pressure with clear and concise communications. Self-motivated, team player & adaptable to new technology Possesses knowledge of relevant SLA’s and their implications for support Skills Relevant For The Job Knowledge on ITIL concepts Incident Management experience Data analytics and reporting API framework knowledge Working experience on Monitoring tools – Splunk , NewRelic / Any SQL – Should be able to build & Execute queries. Working experience with Build tools, GIT, CI/CD – Jenkins, Integration tools – TIBCO Experience in testing activities for UI, middleware & API based applications Show more Show less

Our Company Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment. What You’ll Do This Role will mainly be working as part of Change Ops for the Cloud Ops L2 team, which is eventually responsible for all Changes, across AWS, Azure & Google Cloud Platforms. Few core responsibilities though not limited to would be as below. The Cloud Ops Administrator is responsible for managing Teradata’s as-a-Service offering on public cloud (AWS/Azure/GC) Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support. Supporting the onsite teams with migration from On premise to Cloud for customers Implementing security best practices, and analyzing the partner compatibility Manages and coordinates all activities necessary to implement the Changes in the environment. Ensures Change status, progress and issues are communicated to the appropriate groups. Views and implements the process lifecycle and reports to upper management. Evaluates performance metrics against the critical success factors and assures actions for streamline the process. Perform Change related activities documented in the Change Request to ensure the Change is implemented according to plan Document closure activities in the Change record and completing the Change record Escalate any deviations from plans to appropriate TLs/Managers Provide input for the ongoing improvement of the Change Management process Manage and support 24x7 VaaS environments for multiple customers. Devise and implement security, operations best practices. Implementing development, production environment for data warehousing cloud environment Backup, Archive and Recovery planning and execution of the cloud-based data warehouses across all the platforms AWS/Azure/GC resources. Ensuring SLA are met during implementing the change Ensure all scheduled changes are implemented within the prescribed window First level of escalation for team members First level of help/support for team members Who You’ll Work This Role will mainly be working as part of Change Ops for the Cloud Ops L2 team, which is eventually responsible for all Cases, Incidents, Changes, across Azure & Google Cloud Platforms. This will be reporting into Delivery Manager for Change Ops What Makes You a Qualified Candidate Minimum 2-3 years of IT experience in a Systems Administrator / Engineer role. Minimum 1 years of Cloud hands-on experience (Azure/AWS/GCP). Cloud Certification ITIL or other relevant certifications are desirable Service Now / ITSM tool day to day Operations Must be willing to provide 24x7 on-call support on a rotational basis with the team. Must be willing to travel – both short-term and long-term What You’ll Bring 4 Year Engineering Degree or 3 Year Masters of Computer Application. Excellent oral and written communication skills in the English language Teradata/DBMS Experience Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape Implement and support new and existing customers on VaaS infrastructure. Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc. ) and have experience with orchestration to develop a cloud solution. Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one of the following cloud platforms: Azure Managed responsibilities as a Shift lead Should have experience in Enterprise VPN and Azure virtual LAN with data center Knowledge of monitoring, logging and cost management tools Hands-on experience with database architecture/modeling, RDBMS and No-SQL. Should have good understanding of data archive/restore policies. Teradata Basic If certified with VMware skills will be added advantage. Working experience in Linux administration, Shell Scripting. Working experience on any of the RDBMS like Oracle//DB2/Netezza/Teradata/SQL Server,MySQL. Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Show more Show less

Summary Position Summary Strategy & Analytics AI & Data In this age of disruption, organizations need to navigate the future with confidence, embracing decision making with clear, data-driven choices that deliver enterprise value in a dynamic business environment. The AI & Data team leverages the power of data, analytics, robotics, science and cognitive technologies to uncover hidden relationships from vast troves of data, generate insights, and inform decision-making. Together with the Strategy practice, our Strategy & Analytics portfolio helps clients transform their business by architecting organizational intelligence programs and differentiated strategies to win in their chosen markets. AI & Data will work with our clients to: Implement large-scale data ecosystems including data management, governance and the integration of structured and unstructured data to generate insights leveraging cloud-based platforms Leverage automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actions Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements Google Cloud Platform - Data Engineer Cloud is shifting business models at our clients, and transforming the way technology enables business. As our clients embark on this transformational journey to cloud, they are looking for trusted partners who can help them navigate through this journey. Our client’s journey spans across cloud strategy to implementation, migration of legacy applications to supporting operations of a cloud ecosystem and everything in between. Deloitte’s Cloud Delivery Center supports our client project teams in this journey by delivering these new solutions by which IT services are obtained, used, and managed. You will be working with other technologists to deliver cutting edge solutions using Google Cloud Services ( GCP ), programming and automation tools for some of our Fortune 1000 clients. You will have the opportunity to contribute to work that may involve building a new cloud solutions, migrating an application to co-exist in the hybrid cloud, deploying a global cloud application across multiple countries or supporting a set of cloud managed services. Our teams of technologists have a diverse range of skills and we are always looking for new ways to innovate and help our clients succeed. You will have an opportunity to leverage the skills you already have, try new technologies and develop skills that will improve your brand and career as a well-rounded cutting-edge technologist . Work you’ll do As GCP Data Engineer you will have multiple responsibilities depending on project type. As a Cloud Data Engineer, you will guide customers on how to ingest, store, process, analyze and explore/visualize data on the Google Cloud Platform. You will work on data migrations and transformational projects, and with customers to design large-scale data processing systems, develop data pipelines optimized for scaling, and troubleshoot potential platform issues. In this role you are the Data Engineer working with Deloitte's most strategic Cloud customers. Together with the team you will support customer implementation of Google Cloud products through: architecture guidance, best practices, data migration, capacity planning, implementation, troubleshooting, monitoring and much more. The key responsibilities may involve some or all of the areas listed below: Act as a trusted technical advisor to customers and solve complex Big Data challenges. Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders. ▪ Identifying new tools and processes to improve the cloud platform and automate processes Qualifications Technical Requirements BA/BS degree in Computer Science, Mathematics or related technical field, or equivalent practical experience. Experience in Cloud SQL and Cloud Bigtable Experience in Dataflow, BigQuery, Dataproc, Datalab, Dataprep, Pub/Sub and Genomics Experience in Google Transfer Appliance, Cloud Storage Transfer Service, BigQuery Data Transfer Experience with data processing software (such as Hadoop, Kafka, Spark, Pig, Hive) and with data processing algorithms (MapReduce, Flume). Experience working with technical customers. Experience in writing software in one or more languages such as Java, C++, Python, Go and/or JavaScript. Consulting Requirements 6-9 years of relevant consulting, industry or technology experience Strong problem solving and troubleshooting skills Strong communicator Willingness to travel up in case of project requirement Preferred Qualifications Experience working data warehouses, including data warehouse technical architectures, infrastructure components, ETL/ELT and reporting/analytic tools and environments. Experience in technical consulting. Experience architecting, developing software, or internet scale production-grade Big Data solutions in virtualized environments such as Google Cloud Platform (mandatory) and AWS/Azure(good to have) Experience working with big data, information retrieval, data mining or machine learning as well as experience in building multi-tier high availability applications with modern web technologies (such as NoSQL, Kafka,NPL, MongoDB, SparkML, Tensorflow). Working knowledge of ITIL and/or agile methodologies Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300079 Show more Show less

Summary Position Summary Strategy & Analytics AI & Data In this age of disruption, organizations need to navigate the future with confidence, embracing decision making with clear, data-driven choices that deliver enterprise value in a dynamic business environment. The AI & Data team leverages the power of data, analytics, robotics, science and cognitive technologies to uncover hidden relationships from vast troves of data, generate insights, and inform decision-making. Together with the Strategy practice, our Strategy & Analytics portfolio helps clients transform their business by architecting organizational intelligence programs and differentiated strategies to win in their chosen markets. AI & Data will work with our clients to: Implement large-scale data ecosystems including data management, governance and the integration of structured and unstructured data to generate insights leveraging cloud-based platforms Leverage automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actions Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements Google Cloud Platform - Data Engineer Cloud is shifting business models at our clients, and transforming the way technology enables business. As our clients embark on this transformational journey to cloud, they are looking for trusted partners who can help them navigate through this journey. Our client’s journey spans across cloud strategy to implementation, migration of legacy applications to supporting operations of a cloud ecosystem and everything in between. Deloitte’s Cloud Delivery Center supports our client project teams in this journey by delivering these new solutions by which IT services are obtained, used, and managed. You will be working with other technologists to deliver cutting edge solutions using Google Cloud Services ( GCP ), programming and automation tools for some of our Fortune 1000 clients. You will have the opportunity to contribute to work that may involve building a new cloud solutions, migrating an application to co-exist in the hybrid cloud, deploying a global cloud application across multiple countries or supporting a set of cloud managed services. Our teams of technologists have a diverse range of skills and we are always looking for new ways to innovate and help our clients succeed. You will have an opportunity to leverage the skills you already have, try new technologies and develop skills that will improve your brand and career as a well-rounded cutting-edge technologist . Work you’ll do As GCP Data Engineer you will have multiple responsibilities depending on project type. As a Cloud Data Engineer, you will guide customers on how to ingest, store, process, analyze and explore/visualize data on the Google Cloud Platform. You will work on data migrations and transformational projects, and with customers to design large-scale data processing systems, develop data pipelines optimized for scaling, and troubleshoot potential platform issues. In this role you are the Data Engineer working with Deloitte's most strategic Cloud customers. Together with the team you will support customer implementation of Google Cloud products through: architecture guidance, best practices, data migration, capacity planning, implementation, troubleshooting, monitoring and much more. The key responsibilities may involve some or all of the areas listed below: Act as a trusted technical advisor to customers and solve complex Big Data challenges. Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders. ▪ Identifying new tools and processes to improve the cloud platform and automate processes Qualifications Technical Requirements BA/BS degree in Computer Science, Mathematics or related technical field, or equivalent practical experience. Experience in Cloud SQL and Cloud Bigtable Experience in Dataflow, BigQuery, Dataproc, Datalab, Dataprep, Pub/Sub and Genomics Experience in Google Transfer Appliance, Cloud Storage Transfer Service, BigQuery Data Transfer Experience with data processing software (such as Hadoop, Kafka, Spark, Pig, Hive) and with data processing algorithms (MapReduce, Flume). Experience working with technical customers. Experience in writing software in one or more languages such as Java, C++, Python, Go and/or JavaScript. Consulting Requirements 3-6 years of relevant consulting, industry or technology experience Strong problem solving and troubleshooting skills Strong communicator Willingness to travel up in case of project requirement Preferred Qualifications Experience working data warehouses, including data warehouse technical architectures, infrastructure components, ETL/ELT and reporting/analytic tools and environments. Experience in technical consulting. Experience architecting, developing software, or internet scale production-grade Big Data solutions in virtualized environments such as Google Cloud Platform (mandatory) and AWS/Azure(good to have) Experience working with big data, information retrieval, data mining or machine learning as well as experience in building multi-tier high availability applications with modern web technologies (such as NoSQL, Kafka,NPL, MongoDB, SparkML, Tensorflow). Working knowledge of ITIL and/or agile methodologies Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300075 Show more Show less

Job Description The Senior Cloud Voice Engineer is responsible for implementing, designing, and supporting the Zoom Voice environment at Fanatics. In this role, the engineer will assist in the development and maintenance of Voice platforms as well as troubleshooting and resolution of incidents. The engineer will participate in the design, documentation, and implementation of solutions that will set the standards and drive the strategy for Fanatics Voice Platform. The Voice Engineer will keep up to date on new technology and industry trends relevant to their role Basic Qualifications Bachelor’s degree from a four-year accredited institution At least five years of IT experience deploying, developing, or administering cloud-based Voice environments Ability to work a rotating on-call schedule Additional education and experience may be considered as a substitution for the minimum requirements Position Requirements Expertise in the deployment, support, and maintenance of enterprise voice and collaboration platforms – Zoom Voice, Microsoft Teams Voice, or other cloud-based VOIP solutions and related troubleshooting tools Deep understanding of SIP, DID, e.164, and other relevant VOIP protocols and standards Experience provisioning and troubleshooting carrier communication services including VoIP, PRI, SIP Demonstrable ability to visualize and create detailed diagrams of complex communication systems, including detailed call flow diagrams and system integration diagrams Experience in troubleshooting and resolving incidents in a complex world-wide enterprise network environment Requires the ability to manage moderately ambiguous situations and requirements and make decisions based on the information available Requires the ability to work on multiple work tasks of varying scope and scale Working experience with project management or LEAN / Agile methodologies Ability to work with external vendors and suppliers to implement and support voice systems Ability to work individually as well as part of an overall, sometimes virtual team Effective communicator both written and verbal. Able to tailor message based on targeted audience. Experience creating technical standard operating procedures (SOPs) and processes Preferred Qualifications Bachelor’s Degree or Master’s Degree in areas such as Computer Science, Information Technology, Engineering, or Mathematics Experience with or certification in ITIL / ITSM Industry certifications from Zoom, Microsoft, or other VOIP Technologies Experience with automation and scripting Experience in a technology-focused and/or eCommerce environment Experience working in a PCI regulated environment Show more Show less

About Us We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com Job Description We are seeking a proactive and technically skilled IT Field Services Engineer to join our IT Operations team. This role will primarily be responsible for providing hands-on technical support for laptops, desktops, mobile devices, and peripherals, including imaging, hardware diagnostics, inventory management, and windows-based systems as well as Mac system troubleshooting to end users. The ideal candidate will be technically competent, highly organized, excellent problem-solving skills and possess strong verbal communication skills to effectively support and guide end-users in a professional manner. Key Responsibilities: Performing imaging, configuration and deployment of laptops/desktops using tools such as SCCM or Intune. Set up and configure device for new hires onboarding by preparing and delivering fully functional IT equipment. Troubleshoot Hardware issue (e.g. Screens, batteries, memory, hard drives, keyboard, RAM upgrades) and coordinate repairs or replacements. Manage and update IT asset inventory, including asset tagging, tracking and decommissioning of devices. Perform regular audits of IT assets and update records in asset management system. Respond to IT Service desk tickets in ServiceNow, ensuring accurate documentation of issues, resolution and follow-ups. Escalate unresolved issues to the appropriate team and follow up to ensure closure. Ensure timely resolution of incidents and request while meeting defined SLAs. Install and configure peripherals including printer, scanner, docking stations, and monitors. Assist with installations, updates. Maintain accurate records of service calls, repairs, and other maintenance activities. Setup, configure, and troubleshoot audio visual equipment’s for meetings, presentations and events. Provide remote and on-site support, including mobile device setup and VPN troubleshooting. Collaboration with other IT teams on infrastructure upgrades, projects and process improvement. Create and update technical documentation, including knowledge base articles for common issue. This is a customer facing role require professionalism, responsiveness, and a commitment to service excellence. Requirement: Diploma or bachelor’s degree in information technology, Computer Science, or a related field. 1-3 years of experience in IT support, desktop support or end-user services. Proven experience as a Field Service Engineer or similar role. Involves physical activities of lifting and moving IT equipment’s. Strong technical knowledge with windows operating system, common desktop applications, and basic networking knowledge. Working knowledge of ServiceNow or similar ITSM/ticketing platform. Familiarity with Active Directory and other end user workplace related technologies. Proficiency in Mac operating system is an advantage. Strong problem-solving and customer service skills Ability to manage time effectively and prioritize tasks in a fast-paced environment. Willingness to work outside scheduled business hours. Strong communication and interpersonal skills to effectively interact with clients and team members. Ability to adapt to dynamic work environments and unforeseen technical challenges. IT certifications ITIL foundation are a plus. WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/) Show more Show less

Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Director Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats, drive transformation, and foster growth. As companies increasingly adopt digital business models, the generation and sharing of data among organizations, partners, and customers multiply. We play a crucial role in ensuring that our clients are protected by developing transformation strategies focused on security, efficiently integrating and managing new or existing technology systems, and enhancing their cybersecurity investments. As a Director, you will be responsible for overseeing regular operations, driving continuous improvement processes, and managing client and vendor interactions. This role involves managing complex incidents escalated from L2 analysts, operating the Security Incident process, and mentoring junior team members to build a cohesive and motivated unit. Responsibilities: Review cybersecurity events analyzed by L2 security analysts, serving as the escalation point for detection, response, and remediation activities. Monitor and guide the team in triaging cybersecurity events, prioritizing, and recommending/performing response measures. Provide technical support for IT teams in response and remediation activities for escalated cybersecurity events/incidents. Follow up on cybersecurity incident tickets until closure. Guide L1 and L2 analysts in analyzing events and response activities. Expedite cyber incident response and remediation activities when delays occur, coordinating with L1 and L2 team members. Review and provide suggestions for information security policies and best practices in client environments. Ensure compliance with SLAs and contractual requirements, maintaining effective communication with stakeholders. Review and share daily, weekly, and monthly dashboard reports with relevant stakeholders. Update and review documents, playbooks, and standard operational procedures. Validate and update client systems and IT infrastructure documentation. Share knowledge on current security threats, attack patterns, and tools with team members. Create and review new use cases based on evolving attack trends. Analyze and interpret Windows, Linux OS, firewall, web proxy, DNS, IDS, and HIPS log events. Develop and maintain threat detection rules, parsers, and use cases. Understand security analytics and flows across SaaS applications and cloud computing tools. Validate use cases through selective testing and logic examination. Maintain continuous improvement processes and build/groom teams over time. Develop thought leadership within the SOC. Mandatory skill sets: Bachelor’s degree (minimum requirement). 12+years of experience in SOC operations. Experience analyzing malicious traffic and building detections. Experience in application security, network security, and systems security. Knowledge of security testing tools (e.g., BurpSuite, Mimikatz, Cobalt Strike, PowerSploit, Metasploit, Nessus, HP Web Inspect). Proficiency in common programming and scripting languages (Python, PowerShell, Ruby, Perl, Bash, JavaScript, VBScript). Familiarity with cybersecurity frameworks and practices (OWASP, NIST CSF, PCI DSS, NY-DFS). Experience with traditional security operations, event monitoring, and SIEM tools. Knowledge of MITRE or similar frameworks and procedures used by adversaries. Ability to develop and maintain threat detection rules and use cases. Preferred skill sets: Strong communication skills, both written and oral. Experience with SMB and large enterprise clients. Good understanding of ITIL processes (Change Management, Incident Management, Problem Management). Strong expertise in multiple SIEM tools and other SOC environment devices. Knowledge of firewalls, IDS/IPS, AVI, EDR, Proxy, DNS, email, AD, etc. Understanding of raw log formats of various security devices. Foundational knowledge of networking concepts (TCP/IP, LAN/WAN, Internet network topologies). Relevant certifications (CEH, CISA, CISM, etc.). Strong work ethic and time management skills. Coachability and dedication to consistent improvement. Ability to mentor and encourage junior teammates. Knowledge of regex and parser creation. Ability to deploy SIEM solutions in customer environments. Years of experience required: 12 + years Education qualification: B.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Accenture Managed Detection and Response (MDR) Ops Security Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility, Managed Services, Optimism {+ 20 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

The Microsoft Silicon and Cloud Hardware and Infrastructure Engineering (SCHIE) team is transforming the ways people communicate, create, and collaborate through the devices and components we develop. We’re a growing team of engineers on a mission to develop revolutionary designs and ship first-to-market products. Our team is creative and resourceful; we value growth and learning. We want to amplify your abilities so you can do your best work. Join us, and together we’ll turn groundbreaking hardware designs into reality! Do you have a passion for Hardware engineering? Do you enjoy solving complex problems? We are looking for an experienced Lab engineer with basic project management experience. The team provides subject matter expertise in engineering and operations of Labs. You will tackle interesting, first of its kind engineering challenges with hardware which powers Azure. You will collaboration with engineers developing the latest hardware and with dedicated group of Lab subject matter experts embedded within the Microsoft SCHIE Team. Responsibilities Drive lab activities such as new lab builds, procurement, inventory, safety, security and audits Identifies all material, infrastructure, test equipment, fixtures, and consumable items required to support lab implementation needs for each new project request Provides detailed project implementation instructions for integration of development systems and/or test configurations into vetted lab environments Manages lab service requests in support of project implementations, lab maintenance, and equipment calibration needs. Manage schedules, risks, issues and communicate them effectively to the team, management, and partners to maintain high-quality releases. Identify and surface up Risks, dependencies, challenges, and effective mitigations in a timely and effective manner Interface with vendors and vendor resources on operational and project requirements. Act as escalation contact for operational issues Provide guidance for required troubleshooting, maintenance and management of server racks, bench development set-ups, network connectivity, and infrastructure while coordinating user requirements to align with automation capabilities and recommended technical solutions. Work across organizational boundaries to coordinate with other subject matter experts and achieve shared objectives. Qualifications 5+ years of experience designing and operating server hardware Labs (Required) 2+ years of Lab related project management experience (Required) BA/BS or MS Degree in Information Technology, Computer Science, Engineering, related field or equivalent experience. (required) In-depth understanding of Server System architecture that includes server functionality, network requirements and management, mechanical and electrical specifications, software & firmware application in engineering lab (required) Industry standard certifications such as ITIL, PMP, Agile etc. would be a plus (Preferred) Experience with lab test equipment setups for signal measurement using oscilloscopes and the capability to read and interpret schematic diagrams. (Preferred) Experience working with Test Equipment like oscilloscopes, network tester from Spirent/IXIA/Keysight, ThermoStream, Advantest ATE, SLT etc (Preferred) Working experience with Azure DevOps or similar tools (Preferred) Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less