28826 Itil Jobs - Page 34

As a Routing and Switching - Network Engineering Specialist at NTT DATA, you will have the following responsibilities: - Great experience required on Cisco Routing & Switching & Wireless / Firewalls - Supported vendors include Dell / Arista - Expertise in routing, switching, wireless, LAN, and WAN, covering L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP) / L3 (Routing protocols such as EIGRP, OSPF, BGP), NEXUS, SD-WAN - Ensure all configurations comply with network standards, review log files, handle SD-WAN, LAN, WAN, NMS - Participate in setup, deployment, maintenance, troubleshooting, and documentation of enterprise-level, critical network i...

Description We are seeking a seasoned Program Manager with deep expertise in managing and delivering large-scale Identity & Access Management (IAM) programs. The ideal candidate combines strong program/project management skills, governance expertise, and a proven track record of driving delivery excellence across global IAM initiatives. Profile : Program Manager Identity & Access Management (IAM). Open positions : 01. Required Experience : 6 to 8 yrs. Preferred Location : Navi Mumbai / Pune / : Lead end-to-end delivery of IAM programs across multiple clients in India and globally. Define program scope, roadmap, milestones, and KPIs aligned with client objectives. Manage cross-functional proj...

Role Summary: We are seeking a skilled Workspace ONE Administrator to manage and support our Unified Endpoint Management (UEM) environment. The ideal candidate will have hands-on experience administering Workspace ONE UEM, including device enrollment, profile management, app deployment, compliance enforcement, and day-to-day operational support. Key Responsibilities: Device Enrollment & Configuration Enroll and manage iOS, Android, Windows, and macOS devices using Workspace ONE UEM. Create and maintain device profiles, compliance policies, and restrictions. Automate device provisioning and onboarding workflows. Application Management Deploy, manage, and update enterprise and public applicati...

Description About the job : Company Description Emperen Technologies, founded in 2010, is a client-focused, values-driven consulting company that delivers real results. We have successfully implemented the visions of numerous Fortune 500, non-profit, and startup companies. Our business is designed around scalability to meet the critical needs of modern, technology-driven organizations. Through a tailored, seamless delivery model, we help our clients grow and succeed in a complex technological landscape. Emperen Technologies continues to attract top talent inspired by our vision and commitment to improvement. Role Description This is a contract role for a Planisware Administrator, based on-si...

Skills: HPE OpsRamp, Monitoring Solutions Architecture, Presales, Solution Design, SolarWinds, Manage Engine Ops Manager, POC, RFP, Job Purpose We are seeking a Pre-Sales Solution Architect with deep expertise in HPE OpsRamp and broad knowledge of the monitoring landscape (e.g., SolarWinds, Manage Engine, Nagios, Zabbix). The candidate will be the technical authority during the sales cycle, responsible for designing compelling monitoring solutions that address client business needs. This role demands advanced skills in solution design, presentation, and demonstration, with the ability to articulate the value proposition of HPE OpsRamp in hybrid IT environments and successfully differentiate ...

Skills: ITIL, Network Monitoring, Team Leadership, Solarwinds, HPE OpsRamp, Manage Engine, Monitoring Tools Administration, Root Cause Analysis, Job Title : Team Lead Job Purpose: The 24x7 IT Infrastructure Monitoring Team Lead is responsible for overseeing the continuous monitoring of critical IT systems, ensuring high availability, performance, and security across infrastructure components. This role demands strong leadership, technical expertise, and operational discipline to manage a team of monitoring analysts working in rotational shifts. Experience: 5+ years of experience in IT infrastructure monitoring (Such as HPE OpsRamp, SolarWinds, Manage Engine, etc.), with at least 2 years in a...

As the ServiceNow Incident Manager, you will be responsible for overseeing the incident management process within the ServiceNow platform. Your role involves ensuring that IT incidents are efficiently handled, tracked, and resolved in a timely manner to minimize disruptions to business operations. Collaborating closely with various IT teams, stakeholders, and ServiceNow administrators is essential to ensure seamless incident management processes and the implementation of best practices. - Overseeing the end-to-end incident management process, including logging, categorizing, prioritizing, and resolving incidents within agreed service levels. - Coordinating with IT support teams, business use...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Position Summary The Telecom Manager will lead and manage the Telecom Operations team responsible for supporting and optimizing enterprise and client network infrastruct...

Basic Understanding on BPO Dialer like Aspect, Convex, Genesis. Excellent knowledge in Desktop, laptop, Office applications, BYOD, printer, installation and configuration and Wi fi/Network troubleshooting Escalating unresolved problems as per the Escalation processes, through the Service Desk, keeping all relevant personnel in the communication loop. Configuration/ reconfiguration of client machines to ensure optimum performance and service availability to all users. Call logging & follow-up action with the principal Vendors (HP, Dell, and others) for warranty related incidents keeping helpdesk informed. Supporting users by providing a timely and clear indication of the nature of the problem...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your day ...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applicat...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applicat...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applicat...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applicat...

Position Overview Job Title: ITAO – Information Technology Asset Owner Corporate Title: AVP Location: Pune, India Role Description IT Application Owner is responsible for identifying and assessing the current state technological infrastructure for gaps or potential improvements using their knowledge of infrastructure solutions and where industry innovations are in their lifecycles. Work includes: Determining the appropriate technological solutions to balance delivery and compliance. Identifying gaps in the current infrastructure solutions and implementing the associated improvements whilst ensuring compliance with technical roadmaps. Improving the safety and security of IT Applications, comp...

Position Overview Job Title: Production Specialist – Chief Security Office Corporate Title: AVP Location: Pune, India Role Description Technology underpins our entire business. Our Technology, Data and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernizing the bank's IT infrastructure. We continue to invest and build a team of visionary tech talent, providing you with the training, freedom, and opportunity to do pioneering work. As a Control Design Owner you will be end-to-end responsible for designing and driving the controls in line with control objectives. The Chief Security Office ensures that all informati...

Req ID: 334420 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Sr. Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a ...

Role Description Monitor IT systems 24/7 across cloud, server, network, and security environments. Provide first-level response to incidents affecting performance, availability, or security. Operate within NOC (Network Operations Center), SOC (Security Operations Center), and ROC (Remote Operations Center) teams. Use monitoring tools such as: Datadog AWS CloudWatch AWS CloudTrail GuardDuty Track system health, performance metrics, log events, and security s. Perform real-time monitoring, initial troubleshooting, and incident correlation. Follow standard operating procedures (SOPs) for issue handling and escalation. Escalate incidents to appropriate resolver teams as required. Apply ITIL-base...

Role Description Monitor IT environment 24/7, including cloud, servers, network, and security infrastructure. Provide first-level incident detection, analysis, and response. Operate within NOC, SOC, and ROC functions to ensure proactive incident management. Use monitoring tools such as Datadog, AWS CloudWatch, CloudTrail, and GuardDuty to track system health, logs, and security events. Perform real-time monitoring, troubleshoot issues, and follow standard operating procedures (SOPs). Escalate incidents to appropriate resolver teams as needed. Maintain strong knowledge of infrastructure operations, ITIL processes, and security best practices. Communicate effectively with global support teams ...

Role Description We are looking for a skilled and proactive Technical Support Engineer / Service Desk Analyst with a fair understanding of ITIL framework and experience in providing end-to-end IT infrastructure support. The ideal candidate will be responsible for delivering desktop support, managing customer infrastructure, and contributing to system reliability and performance through effective troubleshooting and monitoring. Key Responsibilities Provide Level 1/Level 2 technical support for end-users, ensuring quick resolution of hardware, software, and network-related issues. Support desktop/laptop configuration, software installation, and troubleshooting. Monitor and maintain IT systems ...

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a...

A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizatio...

Deep understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Network Configuration Management: Configure and maintain network devices including routers, switches, access points, and firewalls according to established standards and best practices. Network monitoring: Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Troubleshooting skills: Ability to analyze network traffic, diagnose issues using tools like ping, traceroute, and packet captures Wireless Network troubleshooting for Cisco, Aruba, Juniper ITIL Process – working experience of ...

Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m E...

Role Purpose The purpose of this role is to design the organisations computer and network security infrastructure and protect its systems and sensitive information from cyber threats Do 1. Design and develop enterprise cyber security strategy and architecture a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses b. Identify risks associated with business processes, operations, information security programs and technology projects c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge d. Identify security design gaps in existing...