At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP GTS (Global Trade Services) Senior1,2 TechOps (Application Management) Consultant The Opportunity We are looking for an SAP GTS Senior Consultant to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have: Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. 3-5 Years of experience required in one or more areas within SAP GTS (Global Trade Services) like Compliance Management, Customs Management, Risk Management, and Electronic Compliance Reporting preferably with Global client Responsible for providing support SAP GTS module incidents, ensuring minimal disruption to operations. Support incident solving by analyzing incidents raised by users and provides solutions. Strong experience in delivering Application development or enhancement work, right from requirement gathering, creation of Specification document, Approval process, development or configuration, collaborating with other integrated modules, end to end Testing, UAT support, defect fix, approval process for production release, deployment, Postproduction support etc Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/onsite model. Defect resolution and defect analysis related to SD. Ability to work with minimal guidance or supervision in a time critical environment. Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment. Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements Ideally, you’ll also have: Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities Experience in SD integration points with other SAP modules like FI, SD, PP and PM. SAP Certification in SAP SD / GTS What you will do: Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP GTS solutions and designs. Develop and maintain documentation including configuration, user guides and test scripts. Mentor and train junior SAP GTS Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques. Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems. Available to work on shift hours depending on the requirement of the client What We Look For A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Data practices globally with leading businesses across a range of industries What working at EY offers: At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP GTS (Global Trade Services) Senior1,2 TechOps (Application Management) Consultant The Opportunity We are looking for an SAP GTS Senior Consultant to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have: Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. 3-5 Years of experience required in one or more areas within SAP GTS (Global Trade Services) like Compliance Management, Customs Management, Risk Management, and Electronic Compliance Reporting preferably with Global client Responsible for providing support SAP GTS module incidents, ensuring minimal disruption to operations. Support incident solving by analyzing incidents raised by users and provides solutions. Strong experience in delivering Application development or enhancement work, right from requirement gathering, creation of Specification document, Approval process, development or configuration, collaborating with other integrated modules, end to end Testing, UAT support, defect fix, approval process for production release, deployment, Postproduction support etc Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/onsite model. Defect resolution and defect analysis related to SD. Ability to work with minimal guidance or supervision in a time critical environment. Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment. Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements Ideally, you’ll also have: Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities Experience in SD integration points with other SAP modules like FI, SD, PP and PM. SAP Certification in SAP SD / GTS What you will do: Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP GTS solutions and designs. Develop and maintain documentation including configuration, user guides and test scripts. Mentor and train junior SAP GTS Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques. Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems. Available to work on shift hours depending on the requirement of the client What We Look For A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Data practices globally with leading businesses across a range of industries What working at EY offers: At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP GTS (Global Trade Services) Senior1,2 TechOps (Application Management) Consultant The Opportunity We are looking for an SAP GTS Senior Consultant to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have: Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. 3-5 Years of experience required in one or more areas within SAP GTS (Global Trade Services) like Compliance Management, Customs Management, Risk Management, and Electronic Compliance Reporting preferably with Global client Responsible for providing support SAP GTS module incidents, ensuring minimal disruption to operations. Support incident solving by analyzing incidents raised by users and provides solutions. Strong experience in delivering Application development or enhancement work, right from requirement gathering, creation of Specification document, Approval process, development or configuration, collaborating with other integrated modules, end to end Testing, UAT support, defect fix, approval process for production release, deployment, Postproduction support etc Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/onsite model. Defect resolution and defect analysis related to SD. Ability to work with minimal guidance or supervision in a time critical environment. Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment. Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements Ideally, you’ll also have: Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities Experience in SD integration points with other SAP modules like FI, SD, PP and PM. SAP Certification in SAP SD / GTS What you will do: Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP GTS solutions and designs. Develop and maintain documentation including configuration, user guides and test scripts. Mentor and train junior SAP GTS Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques. Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems. Available to work on shift hours depending on the requirement of the client What We Look For A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Data practices globally with leading businesses across a range of industries What working at EY offers: At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Cyber Risk and Compliance Consultant - Senior The opportunity This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, designing security and privacy controls, advising client stakeholders, facilitating workshops and supporting business development. Your Key Responsibilities As a Cyber GRC Professional in our Cyber Security practice, you will be occupied in the following domains: a) Strategy, b) Risk, c) Compliance. As part of our team strategy you will be expected to take on responsibility and initiative early, providing you with real experience working with a wide range of major clients in EY. You will be taking responsibility for the quality of your work, while continually developing your personal and professional skills through formal training, hands-on experience and coaching. Skills And Attributes For Success To qualify for the role, you must have: Degree, or equivalent, in Information Security, Cyber Security, Information Technology, Informatics, or other similar and technical areas Evidence of self-motivation to continuously develop in the areas of cybersecurity Good organizational and time management skills with the ability to prioritize and complete multiple complex projects under tight deadlines Ability to translate security issues into business risks Excellent interpersonal skills and ability to work effectively within a team at all hierarchical levels Willingness to research client inquiries and emerging issues, including regulations, industry practices, and new technologies Experience, knowledge and strong interest in information and cyber security domains are essential for this role Experience on Cyber Governance, Risk & Compliance (GRC), Cyber risk assessments & management methodologies Experience on assessing, designing and implementing security strategies, governance frameworks over processes and controls, allowing organisations to optimally manage cyber security Experience on design and implementation of security policies, procedures, standards and controls in line with regulation and/or current standards, such as ISO27001, NIST, SANS etc. Experience in data classification exercises and controls / mechanisms enforcement Working knowledge of control frameworks such as ISO 27001/27002, COBIT, NIST, ITIL, etc. Ability to conduct Security regulatory and compliance assessment independently Hands on with assessment report preparation and presenting to senior technical and business stakeholders Hand on knowledge of excel, PowerPoint and word Articulative and confident in presentation to senior stakeholders Ability to lead workstreams or dedicated portions of projects Cyber maturity assessments, recommendations, roadmap and strategy creation knowledge of use of and risks related to modern and emerging technologies Cybersecurity audit Ability to plan and deliver cyber security training and awareness Ideally, you’ll also have: Security-related qualifications / certifications such as CISSP, SSCP, CISM, ISO27001 lead implementer or auditor, CompTIA Security+, are desirable Experience in Third Party Risk Management (TPRM) and / or vendor risk assessment engagements Experience in design and implementation of Information Security Management Systems (i.e. security policies, procedures and guidelines) according to leading International Standards Security-related vendor / technology certifications are desirable EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP GTS (Global Trade Services) Senior1,2 TechOps (Application Management) Consultant The Opportunity We are looking for an SAP GTS Senior Consultant to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have: Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. 3-5 Years of experience required in one or more areas within SAP GTS (Global Trade Services) like Compliance Management, Customs Management, Risk Management, and Electronic Compliance Reporting preferably with Global client Responsible for providing support SAP GTS module incidents, ensuring minimal disruption to operations. Support incident solving by analyzing incidents raised by users and provides solutions. Strong experience in delivering Application development or enhancement work, right from requirement gathering, creation of Specification document, Approval process, development or configuration, collaborating with other integrated modules, end to end Testing, UAT support, defect fix, approval process for production release, deployment, Postproduction support etc Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/onsite model. Defect resolution and defect analysis related to SD. Ability to work with minimal guidance or supervision in a time critical environment. Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment. Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements Ideally, you’ll also have: Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities Experience in SD integration points with other SAP modules like FI, SD, PP and PM. SAP Certification in SAP SD / GTS What you will do: Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP GTS solutions and designs. Develop and maintain documentation including configuration, user guides and test scripts. Mentor and train junior SAP GTS Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques. Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems. Available to work on shift hours depending on the requirement of the client What We Look For A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Data practices globally with leading businesses across a range of industries What working at EY offers: At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP GTS (Global Trade Services) Senior1,2 TechOps (Application Management) Consultant The Opportunity We are looking for an SAP GTS Senior Consultant to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have: Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. 3-5 Years of experience required in one or more areas within SAP GTS (Global Trade Services) like Compliance Management, Customs Management, Risk Management, and Electronic Compliance Reporting preferably with Global client Responsible for providing support SAP GTS module incidents, ensuring minimal disruption to operations. Support incident solving by analyzing incidents raised by users and provides solutions. Strong experience in delivering Application development or enhancement work, right from requirement gathering, creation of Specification document, Approval process, development or configuration, collaborating with other integrated modules, end to end Testing, UAT support, defect fix, approval process for production release, deployment, Postproduction support etc Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/onsite model. Defect resolution and defect analysis related to SD. Ability to work with minimal guidance or supervision in a time critical environment. Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment. Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements Ideally, you’ll also have: Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities Experience in SD integration points with other SAP modules like FI, SD, PP and PM. SAP Certification in SAP SD / GTS What you will do: Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP GTS solutions and designs. Develop and maintain documentation including configuration, user guides and test scripts. Mentor and train junior SAP GTS Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques. Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems. Available to work on shift hours depending on the requirement of the client What We Look For A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Data practices globally with leading businesses across a range of industries What working at EY offers: At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP GTS (Global Trade Services) Senior1,2 TechOps (Application Management) Consultant The Opportunity We are looking for an SAP GTS Senior Consultant to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have: Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. 3-5 Years of experience required in one or more areas within SAP GTS (Global Trade Services) like Compliance Management, Customs Management, Risk Management, and Electronic Compliance Reporting preferably with Global client Responsible for providing support SAP GTS module incidents, ensuring minimal disruption to operations. Support incident solving by analyzing incidents raised by users and provides solutions. Strong experience in delivering Application development or enhancement work, right from requirement gathering, creation of Specification document, Approval process, development or configuration, collaborating with other integrated modules, end to end Testing, UAT support, defect fix, approval process for production release, deployment, Postproduction support etc Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles Ability to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely. Handle change requests with a clear understanding of new business requirements. Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible. Cross-functional communication skills; experience in offshore/onsite model. Defect resolution and defect analysis related to SD. Ability to work with minimal guidance or supervision in a time critical environment. Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment. Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements Ideally, you’ll also have: Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities Experience in SD integration points with other SAP modules like FI, SD, PP and PM. SAP Certification in SAP SD / GTS What you will do: Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP GTS solutions and designs. Develop and maintain documentation including configuration, user guides and test scripts. Mentor and train junior SAP GTS Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques. Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems. Available to work on shift hours depending on the requirement of the client What We Look For A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Data practices globally with leading businesses across a range of industries What working at EY offers: At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Provide support to end-users and ensure the smooth operation of applications. - Identify and solve issues within multiple components of critical business systems. - Contribute to the improvement of application performance and stability. - Stay updated with the latest technologies and industry trends. - Assist in the documentation of support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in SD-WAN Operations. - Strong understanding of network protocols and technologies. - Experience in troubleshooting and resolving network issues. - Knowledge of ITIL processes and incident management. - Good To Have Skills: Experience with network monitoring tools. - Familiarity with cloud computing platforms. - Understanding of cybersecurity principles. - Knowledge of scripting languages such as Python. Additional Information: - The candidate should have a minimum of 3 years of experience in SD-WAN Operations. - This position is based at our Coimbatore office. - A 15 years full-time education is required. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

We are looking for a talented Lead Java Engineer with a passion for frontend development using Angular and a solid understanding of backend technologies. We need experienced Engineers who can contribute to critical application and product development projects. Join our team and contribute your expertise to creating innovative and user-friendly web applications that meet the demands of our dynamic industry. Responsibilities Maintenance and support of IQ product in Identity Management system Incidents triage and refinement, management Incidents troubleshooting and root cause analysis Bug fixing, and verification Unit tests coverage, and automation Establishing tools to track and control SLA Helping triaging incoming requests Supporting deployment process including hotfix releases Interacting with new feature development teams in terms of cross-team knowledge sharing Creating documentation Running change management process Negotiating with other levels of support service on the client's side; Day-to-day leadership of the engineering team Requirements Minimum experience required is 9 to 15 years in Java development. Proven track of history running Support Service with the committed SLAs from engineering standpoint Hands on experience working with incident management process; Profound understanding of ITIL processes Solid knowledge in Metrics & KPIs Proven track of history working with Java software development Advanced understanding of Angular Profound understanding of engineering excellence principles and practices Hands on experience leading large-scale technical team on program level Advanced experience with object-oriented analysis and design skills Advanced experience with an object-oriented programming language and techniques Great communication skills Must have hands on experience with Microservices Nice to have Knowledge of IAM Experience with Continuous Delivery Experience instrumenting code for gathering production performance metrics Good understanding of AI and Machine Learning principles Technologies Java IAM Knowledge Microservices Angular Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : NetApp NAS Architecture and Design Good to have skills : Storage Area Networks (SAN) Architecture and Design Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVO Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning. Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches. Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror. Plan and implement best practices for NAS and SAN solutions. Create and update documentation for storage procedures. - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to applications. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Provide support to end-users and address their queries and concerns. - Contribute to the improvement of application performance and stability. - Stay updated with the latest technologies and industry trends to enhance application support services. Professional & Technical Skills: Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone. Good knowledge on CIFS, NFS, ISCSI and FCP protocols. Experience with installation, configuration and management of storage arrays and switches expected. Experience with Brocade and Cisco SAN Switches. Experience on Storage Pools, Tiering, LUN masking and zoning. Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. Should have knowledge about the ITIL framework. Relevant certifications will be an added advantage. - Must To Have Skills: Proficiency in NetApp NAS Architecture and Design. - Good To Have Skills: Experience with Storage Area Networks (SAN) Architecture and Design. - Strong understanding of storage technologies and concepts. - Experience in designing and implementing NetApp NAS solutions. - Knowledge of storage protocols such as NFS, CIFS, and iSCSI. - Familiarity with storage management tools and techniques. - Ability to troubleshoot and resolve storage-related issues. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in NetApp NAS Architecture and Design. - This position is based at our Hyderabad office. - A 15 years full-time education is required. Show more Show less

Role Title: SAP Analytics Service Analyst Location: Chennai We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world. AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology, has led the Board to approve a large-scale transformation programme – Axial. The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient. The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come. The Axial programme needs the best talent to work in it. Whether it’s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients. What You’ll Do We are looking for a service analyst to work with the Analytics Service Lead on AstraZeneca’s new SAP analytics and AI capabilities. We want to deliver amazing customer experiences and world class value; this cannot be achieved without great service management. As an SAP Analytics Service Analyst, you will contribute to: ITIL-based process design; service introduction; definitions of service metrics; change management; and managing operations on ServiceNow. You will also lead the on-going improvement of service once we go-live. Essential For The Role Proven experience of service management. Good hands on with ServiceNow Good hands on with JIRA Good understanding of ETL processes. Good with Data reconciliation. Desirable for the role Service management on a 24x7 business critical platform for a global company ITIL qualification Provide technical support to end-users, ensuring effective utilization of SAP analytics tools. Conduct workshops and training sessions to improve user competency in data analysis tools. Collaborate with IT and business teams to integrate various data sources and systems with SAP analytics. Assist in the development and implementation of new analytics solutions and enhancements. Ensure compliance with data governance policies and maintain standards for data accuracy and security. Implement best practices for data management and analytics reporting. Team leadership and building teams. Managing outsourced service providers. Familiarity with regulatory frameworks (GxP, GPDR, SOX). Knowledge of SAP ecosystems, including SAP S/4HANA, SAP Analytics Cloud, SAP Datasphere and Collibra. Process digitisation and automation. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience in pharmaceutical, healthcare, or manufacturing industries. Knowledge of Agile or hybrid project delivery methodologies. Why AstraZeneca? At Astrazeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare. So, what’s next? Are you already imaging yourself joining our team? Good, because we can’t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and hope its yours If you’re curious to know more then we welcome your application no later than Where can I find out more? Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/ Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en Show more Show less

Company Description Cloudologic is a leading cloud consulting and IT service provider with a focus on cloud operations, cyber security, and managed services. Headquartered in Singapore with deep roots in India, our expertise and innovation have made us a trusted partner for clients worldwide over the past decade. Role Description This is a full-time on-site role in Gurgaon for a Service Delivery Manager. The Service Delivery Manager will be responsible for managing service delivery, ensuring customer satisfaction, and implementing IT service management practices on a day-to-day basis. Key Responsibilities Own and manage the end-to-end delivery of application services (internal/external applications). Ensure all service delivery operations align with ITIL best practices and company policies. Monitor service performance, manage SLAs, and drive continual improvement initiatives. Collaborate with development, QA, infrastructure, and business units to ensure application stability and functionality. Manage incident, problem, and change management processes for application services. Oversee vendor contracts, performance, and relationships for third-party applications. Maintain documentation for services, policies, and processes. Support audits and compliance checks related to applications and data privacy. Provide timely reporting on service delivery metrics to senior management. Lead a team of application support analysts or service desk professionals (if applicable) Experience / Minimum Qualifications: • Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience • Proficient spoken and written command of English • At least 5-year experience in IT • 2 years of experience in relevant area • 1 year of experience in team management • Understanding of different culture • Participated in projects with people from other functions/markets • Respective business function (GOPS, Finance, HR, Brand Marketing, Wholesale/Retail) Show more Show less

Job Description : Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps. Daily Activities: Dealing with International clients and have proficient international client support Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User Access and Exit controls. Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. Understanding on AD DS, Azure AD, DNS, DHCP, Azure VNET, Networks, Azure cloud. Help in organizing and managing of the business applications that is installed on Azure VD / Citrix. ITIL Knowledge (Incident /Problem /Change Management). Good understanding on Installing, upgrading, configuring of required Citrix VAAD and other virtualization products Good troubleshooting skills in Citrix printers, profiles, resource manager's thresholds, Azure VD host pool configuration Installed Application troubleshooting. Like MS office, outlook, Adobe, etc Windows OS troubleshooting Strong Analytical and troubleshooting skills, Troubleshooting complex and business critical issues Proficient in administering & troubleshooting Windows desktop operating systems(Win10/Win11) including good knowledge & understanding on Bitlocker, Registry advanced Windows issues. Good knowledge & understanding on Windows networking concepts LAN/WIFI including troubleshooting & isolating issues. Good knowledge on Windows Security Components (Certificates, Antivirus, VPN) Good knowledge on App install/uninstall troubleshooting & referring Log files/event viewer Good understanding on Windows Services, Configurations and Scheduled Tasks Demonstrate strong analytical, troubleshooting and problem solving skills Experience of working with ServiceNow for Incident management Good Knowledge on GPO, Device Drivers, Profiles, DHCP & DNS issues Please share your updated resume to babasuneel.gorre@hcltech.com Show more Show less

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil’s affiliates in India ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India. What role you will play in our team Responsible for managing all aspects of IT Governance process for changes for large and complex SAP landscape (multiple layers, multiple products supporting Oil & Gas business) in a support group that is globally distributed, including prioritizing change requests, assessing their impact, and accepting or rejecting changes. This person will have a deep understanding of managing an internal SAP governance process to ensure policy compliance of changes (MoC). Job location is based out of Bangalore, Karnataka What you will do Large Scale IT infrastructure rollouts of systems of technologies across multiple sites/locations/countries. Assist users with IT ticketing system questions and issues related to Change Mgmt. Identify and report issues and enhancement requests for IT ticketing system modules that Change Mgmt. Team is responsible for. Provide support on changes to the technical teams, system owners and stakeholders. Harmonize logistics changes for SAP landscape systems along with other components (Network, OS, Database and etc) Provide governance metrics and reports for different audiences. Analyze and approve changes accordingly to the best practices, processes and criteria. Ensure that change/communication coming from the Infrastructure Services technology towers to the end users is fit for purpose, has the appropriate approvals and is readily legible by end users. Provide continuous improvement suggestions for operations and support of the areas mentioned above About You Skills and Qualifications ITIL (IT Infrastructure Library) and ITSM (IT Service Management) knowledge - ITIL certification Knowledge about ITIL or other service management frameworks Knowledge of infrastructure services and relevant customer technologies, preferably with large, complex enterprise-level programs. Must have demonstrated strong interpersonal skills and be able to work effectively with a variety of individuals and skill levels. Must possess good analytical skills to troubleshoot and resolve process, ticketing system, and interpersonal issues. Must be proactive in managing workload and communicate up when time is available to work on additional tasks. Ensures that regular consistent communications take place within area of responsibility. Experience working SAP systems including understanding infrastructure, middleware technologies Strong interpersonal skills – ability to influence outcomes through persuasion, building consensus and negotiating solutions. Ability to operate as part of a global team. Ability to multi-task and manage workload under time pressure and changing priorities. Minimum 3 years of hands-on experience working with large enterprise system and managing changes Bachelor’s or master’s degree from a recognized university in Computer/IT other relevant engineering disciplines with minimum GPA 7.0 Preferred Qualifications/ Experience Minimum 3 years of any IT Governance processes Agile methodologies Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Job Description We are looking for an experienced and technically strong Oracle Database Technical Lead to manage delivery and operations for multiple BFSI and enterprise clients under our managed services Responsibilities : Lead a team of Oracle DBAs supporting multiple BFSI clients in 24x7 support and project-based engagements. Own and govern database delivery across L1L3 operations (incidents, performance tuning, patching, upgrades, security hardening). Ensure compliance with SLAs, ITIL processes, and RBI/SEBI regulatory norms for database management. Act as the technical escalation point for critical issues and bridge between DBA team, account managers, and client stakeholders. Assist in capacity planning, high availability design (RAC, DG), backup/recovery strategy (RMAN), and change control governance. Contribute to automation initiatives using Ansible, Python, or Shell scripting. Review and approve architecture and migration plans (on-prem to cloud, version upgrades, RAC to non-RAC, Skill Set Required : 7+ years of Oracle DBA experience (11g, 12c, 19c, preferably certified). Strong Expertise In Oracle RAC, Data Guard, ASM, GoldenGate (preferred). RMAN, AWR/ASH reports, OEM, SQL Tuning Advisor. Unix/Linux Shell scripting. Patching, cloning, upgrades, space management. Experience with managing multiple client environments concurrently. Knowledge of cloud deployments (AWS RDS, Oracle Cloud Infrastructure, or Azure for Oracle). Familiarity with DR drills, BCP/DR strategy validation, and audit compliance documentation (ref:hirist.tech) Show more Show less

Job Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay And Benefits Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact You Will Have In This Role The Lead Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to raise and resolve technical support incidents. Your Primary Responsibilities Experience with using ITIL Change, Incident and Problem management processes. Resolve critical production issues by leading Major Incident calls, engaging proper teams, and driving root cause analysis. Troubleshoot and debug system component(s) to resolve technical issues in complex and highly regulated environments comprised of ground and cloud applications and services. Analyze proposed application design(s) and provide feedback on potential gaps or provide recommendations for optimization. Hands-on experience with Monitoring and Alerting processes in Distributed ,Cloud and Mainframe environments. Knowledge and understanding of cyber security best practices and general security concepts like password rotation, access restriction and malware detection. Contribute in Monthly Service Reviews (MSR) with Development partners to go over KPI metrics. Participate in Disaster Recovery / Loss of Region events (planned and unplanned) executing tasks and collecting evidence. Collaborate both within the team and across teams to resolve application issues and escalate as needed. Support audit requests in a timely fashion providing needed documentation and evidence. Plan and execute certificate creation/renewals as needed. Create, Modify and Monitor Dashboards to better catch potential issues and aide in observability. Strong ability to gather and analyze project requirements and translate them into technical specification(s). Deep understanding of all lifecycle components (code, test, deploy). Good verbal and written communication and interpersonal skills, communicating openly with team members and others. Champion a culture where honesty and transparency are expected. Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed Review and update knowledge articles and runbooks with application development teams to confirm information is up to date Validate and submit responses to requests for information from ongoing audits Review and Execute Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed Identify and implement automation opportunities to reduce manual effort associated with application monitoring Partner with development teams to provide input into the design and development stages of applications Qualifications 6+ years of related experience Bachelor's degree (preferred) or equivalent experience Talents Needed For Success Technical Qualifications Primary (Distributed/Cloud): Hands on experience in Unix, Linux, Windows, SQL/PLSQL Familiarity working with relational databases (DB2, Oracle, Snowflake) Monitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium,HiPam IBM Zolda) Cloud Technologies (AWS services (S3,EC2,Lambda,SQS,IAM roles), Azure, OpenShift, RDS Aurora, Postgress) Scheduling Tool experience (CA AutoSys, Control-M) Technical Qualifications Secondary (Mainframe) Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid) Mainframe scheduling (Job abends, Predecessor/Successor) Mainframe development experience will be a added advantage Additional Qualifications Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommoda About Us With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram . DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind. Learn more about Clearance and Settlement by clicking here . About The Team To maintain strong alignment between IT and the business, we are bringing together all Solutions-focused teams under a unified technology organization, IT Solutions. The newly-formed IT Solutions department combines Application Development and Enterprise Application Support functions, allowing us to leverage synergies to support the Solutions business lines. Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Serve as Security Engineer supporting technical operations for critical cybersecurity technologies. Provide end to end administration and production support for cybersecurity tools under Endpoint security, Data Security, Network security, Application Security and SIEM/SOAR. Analyze, investigate, remediate cybersecurity application incidents in operational/production environment. Automate repeated and operational tasks through programming (Perl, Python, PHP, Bash, or PowerShell) or other interfaces. Setup monitoring and event management for cyber security products to help manage availability, reliability, and performance. Perform cybersecurity application installation, upgrades, product hygiene and maintenance. Operate in accordance with ITIL processes such as Change Management process, Incident Management and Problem Management Lead product support transitions on both technical and process front. Identify operational gaps and drive continual service improvement plans for existing processes. Build tool knowledgebase and establish/enhance Standard Operation Procedures (SOP) Work with minimal supervision and conduct activities as a collaborative partner to Cyber Security as well as other lines of business (LOBs) Develop and produce operational metrics such as Change success rate, tool uptime report, Incident ticket volume etc. The role demands weekend support on rotation Requirements To be successful in this role, you should meet the following requirements: Relevant experience in tool administration and support of at least 2 + tools in one or more areas is MUST Endpoint security (CrowdStrike or any EDR solution) Network security (ISE/NAC solutions, Network segmentation, Web proxy solutions) Application security (Nessus/Tenable, Container/Docker security.) Data Security (Industry leading DLP technology such as Symantec DLP) SIEM/SOAR (Splunk ES, Splunk SOAR) Familiarity with Unix & Windows operating system is a MUST. Experience working on Amazon web services (Compute, Storage and Networking) is nice to have. Experience with any one of the script languages such as Perl/PowerShell/Python is desired. Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to broader audience. Excellent analytical and problem-solving skills – ability to get to the root of the problem, assess impact, and develop a resolution plan quickly, leveraging all available resources, is essential. Must take ownership of tasks and demonstrate high degree of responsibility to ensure completion You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.#VOIS About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Role Purpose The CHARM Security Compliance specialist will drive and trigger tasks to achieve full compliancy on lifecycle security controls like Hardening, Patching and Vulnerability etc. for the complete scope of the organization. This role will ensure that all requirements are met to reach full Security Baseline compliancy for ITGC/SOX controls, as well support during Group Internal or external audits as focal point of contact inside the organization. The role is accountable for ensuring, improving and is primarily responsible for compliance of new systems and on ongoing basis (IT Systems, Cloud and Network) remediation of all infrastructure, application and middleware vulnerabilities; hardening gaps deployed on GDC infrastructure. The Security Compliance Specialist will also develop improvement plans, track actions, and overall maintain the compliancy reporting for infrastructure related security controls. The Security compliance specialist should be able to engage in technical conversations on Data Centre components with application and service owners on security risks or gaps, highlighting possible and existing control & compliance issues and eventually reporting and tracking action plans along with respective stakeholders. Close interaction and alignment with Local Market teams and respective Head of Cyber Security (HoCS) is necessary to successfully act on the role. Competences And Experience Well-developed technical knowledge across a broad range of IT topics with strong focus on security Strong quality focused mind-set and practical experience (e.g. ITIL Quality Lifecycle model) Practical experience in project /program coordination roles Broad understanding of ITIL service management Capability to design and create KPIs /statistical reports (skills as BI data analyst) IT governance experience in IT/Datacenter sector including cloud Strong organizational skills and self-organized Good interpersonal and communication skills Fluency in English Knowledge of Wintel/UNIX/Linux and middleware environments Knowledge on on-premise and Cloud technologies Technical/professional Mandatory Qualifications ITIL Service Management CISSP , CCSK Trained CISA, CISM, ISO27001 Trained VOIS Equal Opportunity Employer Commitment VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Azure Operation Analyst (Associate/Senior Associate) Demonstrates thorough abilities and/or a proven record of success as a team leader : Managing and support the Dev to Production cloud PaaS and platform, to establish quality, performance, and availability of hosted services; Providing guidance and support for cloud technology practitioners (Application Development team); Providing Implementation and Run & Maintain services; Working on high volume mission critical systems; Providing on call support for Production cloud Environments; Working hands-on with customers to develop, migrate, and debug services issues; Providing updated server/process documentation and as appropriate, creating documentation where none may exist; Focusing on rapid identification and resolution of customer issues; Answering questions and perform initial triage on problem reports; Providing first/second level cloud environment support; Working very closely with application users to troubleshoot and resolve cloud hosted applications or system issues; Informing Technical Support Management about any escalations or difficult situations that require his/her involvement; Providing Cloud customers with an industry leading customer experience when engaging Technical Support; Assisting in Tier 2 and 3 triage, troubleshooting, remediation, and escalation of tickets tied to the product support function; Training and supporting junior team members in resolving product support tickets; Proactively identifying ways to optimize the product support function; Coordinating to establish and manage clear escalation guidelines for supported system components; Running database queries to lookup, resolve, issues; Demonstrating proven communication and collaboration skills to coordinate with developers and application team to negotiate and schedule patching windows; Demonstrating experience in managing the monthly Windows or Linux environment patching. Must Have Qualifications Hands-on experience with Azure Web apps, App Insights, App Service Plan, App Gateway, API Management, Azure Monitor, KQL queries and other troubleshooting skills for all Azure PaaS & IaaS Services. Proven verbal and written communication skills, which will be key in driving customer communication during critical events Demonstrating proficiencies in at least one of the technology domains Networking Principles, System Administration, DevOps, Configuration Management and Continuous Integration Technologies (Chef, Puppet, Docker, Jenkins) Proven understanding of ITIL framework Good To Have Qualifications Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing Show more Show less

About This Role Overview: We are seeking Process Engineers who like to innovate, solve sophisticated problems and who are passionate about data & analytics. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. What Are Aladdin Data And Solutions Engineering Aladdin relies on data; analyzing and gaining insights from it is crucial for our uniqueness. Aladdin Data team is responsible for the data ecosystem within BlackRock. We strive to build a ground-breaking data platform offering high-quality data for users, including investors, operations teams, and data scientists. We focus on evolving our platform to deliver exponential scale to the firm, powering the future growth of Aladdin. Solutions Engineering team at BlackRock get to experience working at one of the most recognized financial companies in the world while being part of a broader Aladdin Data software development teams responsible for next generation technologies and solutions. Our engineers design and build large scale analytics data pipelines, process integrations for computation processes, and distributed systems. Additionally, they proactively identify process inefficiencies and implementing solutions to enhance productivity and accuracy. Key Responsibilities Leverage ServiceNow expertise to ensure full adoption of the platform through well-designed workflows and configurations. Translate business needs into ServiceNow solutions. work with stakeholders to understand requirements, design and improve processes, and ensure solutions are implemented effectively. This involves gathering and documenting requirements, collaborating with developers, and testing solutions to ensure they meet business objectives. Identifying bottlenecks, streamlining workflows, and automating tasks using ServiceNow. coordinating across teams, and understanding required enhancements to be incorporated through the Snow development teams. Testing solutions in pre-production environments to ensure they meet documented requirements and acceptance criteria. Documenting requirements, process flows, and test cases. Contribute to strategic ServiceNow initiatives across business, data, and technology streams, with a focus on addressing inefficiencies and driving automation. Define and meet key requirements, including performance metrics (e.g., MTTs), SLA compliance, and escalation handling. Encourage teamwork among different departments - incident/problem managers, business collaborators, and developers to carry out project-specific quality assessments and handle various tasks. Ensure optimal utilization of ServiceNow and contribute insights to support the implementation of effective workflows. Incident Management (ITSM Module)– ITIL background Experience with logging, prioritizing, and resolving incidents and problems within ServiceNow. Customer Service Management (CSM Module) – Hands on experience with CSM and FSO module for raising cases and handling customizations. Use ServiceNow capabilities to proactively communicate pending incidents and problems to collaborators, ensuring they are kept informed throughout the resolution process to support an effective IPR workflow. Innovate- Initiate and drive platform and process innovations to support new business needs, minimize risk, enhance quality, and navigate the changing requirements. Superb communication skills to interact with users and provide support. Creating Dashboards / Reports as per the requirements on ServiceNow. Ensure compliance of incident and problem tickets across functions, with a focus on thorough grooming and resolution of all incident tickets through to closure. Outstanding performance in building and maintaining good relationships with interface teams. Assisting users with platform usage and providing training across functions on ServiceNow for efficient ITIL framework utilization. Collaborate with stakeholders to enhance incident, problem, and change management processes, ensuring their effective implementation in ServiceNow. Promote consistent use of ServiceNow for raising and tracking incidents and problems across all teams. Qualifications BTech + MBA/PGDBA from reputed institute with good knowledge of analytical concepts. BTech + CFA (level 2) will be a preferred candidature. 3-5 years ITIL certification – Incident Management with ServiceNow expertise 3-5 years CSM certification – Customer Service Management with ServiceNow expertise Good to have certified system administrator / application developer in Service Now Experience of implementation / customization on ServiceNow Experience in agile methodology & scrum master calls. Strong technical background with knowledge of SQL, UNIX. Python/Tableau/PowerBI Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions to implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta and VaR would be an advantage. Be a ‘Student of the Markets and Technology’ by following the global markets to understand how macro-economic factors can affect the analytics and harness the technology to seek critical problems. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Azure Operation Analyst (Associate/Senior Associate) Demonstrates thorough abilities and/or a proven record of success as a team leader : Managing and support the Dev to Production cloud PaaS and platform, to establish quality, performance, and availability of hosted services; Providing guidance and support for cloud technology practitioners (Application Development team); Providing Implementation and Run & Maintain services; Working on high volume mission critical systems; Providing on call support for Production cloud Environments; Working hands-on with customers to develop, migrate, and debug services issues; Providing updated server/process documentation and as appropriate, creating documentation where none may exist; Focusing on rapid identification and resolution of customer issues; Answering questions and perform initial triage on problem reports; Providing first/second level cloud environment support; Working very closely with application users to troubleshoot and resolve cloud hosted applications or system issues; Informing Technical Support Management about any escalations or difficult situations that require his/her involvement; Providing Cloud customers with an industry leading customer experience when engaging Technical Support; Assisting in Tier 2 and 3 triage, troubleshooting, remediation, and escalation of tickets tied to the product support function; Training and supporting junior team members in resolving product support tickets; Proactively identifying ways to optimize the product support function; Coordinating to establish and manage clear escalation guidelines for supported system components; Running database queries to lookup, resolve, issues; Demonstrating proven communication and collaboration skills to coordinate with developers and application team to negotiate and schedule patching windows; Demonstrating experience in managing the monthly Windows or Linux environment patching. Must Have Qualifications Hands-on experience with Azure Web apps, App Insights, App Service Plan, App Gateway, API Management, Azure Monitor, KQL queries and other troubleshooting skills for all Azure PaaS & IaaS Services. Proven verbal and written communication skills, which will be key in driving customer communication during critical events Demonstrating proficiencies in at least one of the technology domains Networking Principles, System Administration, DevOps, Configuration Management and Continuous Integration Technologies (Chef, Puppet, Docker, Jenkins) Proven understanding of ITIL framework Good To Have Qualifications Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing Show more Show less

Role Description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes Measures of Outcomes: Monitoring Outputs Expected: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples ITIL Framework Additional Comments Associate II - Cloud Infrastructure Services Who We Are: UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all. We have a strong global presence and a dedicated workforce of over 4000 people spread across the world. Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively. You Are: UST HealthProof is searching for an Associate II - Cloud Infrastructure Services for the USTHP Products organization. The Optum team is responsible to support critical client applications of CES (Claims Editing System) and EasyGroup/HSS. CES is a critical client application with SQL Backend. Our application vendor is Optum who offers CES Application Managed Services to help health plans manage claims edit systems updates and maintain payment integrity. CES and HSS code stores PHI (claim history of every client running through it). The Opportunity: Implementing claims processing systems for new clients and performing upgrades for existing clients and maintains SQL scripts, batch scripts and shell automations for applications. Responsible to load pricing and KB files biweekly to all clients in UAT and Production environments. Troubleshoot and provide issue resolutions for on-premises OPTUM applications and Azure cloud databases. Carry analysis, Implementation, Maintenance and Monitoring support activities for requirements. Backups, upgrades, new setup, and installations. Database backups using Rubrik Backup Exec and makes recommendations for process improvements and enhancements. Day to day coordination with end client for Estimations, Requirement clarifications, Project Schedule, Design & Testing. Preparing System requirements for the application having discussed the Business requirements and done feasibility studies Support the application team and business group in performing the necessary analysis for the upcoming enhancements. Act as a liaison between the Client and Advantasure team to make sure that the deliveries are made in time and without defects. Provide technical support during acceptance testing, responsible for all the quality checks in the project and other technical document preparation and provide status reporting, metrics management & staffing for the project. Qualifications: Bachelor’s degree in a computer science or related degree program. Knowledge and programming on SQL Server 2016 and higher versions. Programming knowledge on C++ and any scripting software. Understanding of data structures and algorithms, problem-solving skills. Possess the ability to learn new technologies quickly Skills & Competencies: Strong communication and teamwork skills Self-starter Ability to work independently on assigned tasks Possess an interest in the software development lifecycle (SDLC) Skills Sql,Azure Cloud,C++,Sql Server Show more Show less

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager Information Systems What You Will Do Let’s do this. Let’s change the world. The role is responsible for leading and charting the course for the Clinical Data Management and Interactive Response Technologies (CDMIRT) technology product team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for planning, design, configuration, deployment, and support of Veeva Clinical Data Management System (CDMS) and Clinical Database (CDB) systems. The ideal candidate will have a consistent track record of leadership in technology-driven environments for the Information Systems area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure Roles & Responsibilities: Conducting detailed analysis of clinical trial processes to identify and document functional requirements for Veeva CDMS, including data capture, data validation, reporting, and workflow management. Collaborating with technical teams to design system configurations, data mappings, and integrations between Veeva platforms and other clinical systems. Ensuring data integrity by defining data quality standards, monitoring data quality issues, and working with data stewards to address discrepancies. Supporting the validation processes defined by Amgen for the Veeva CDMS and CBD systems, ensuring compliance with regulatory standards (e.g., FDA, GxP) throughout the implementation and ongoing usage. Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the collaborators feel informed and engaged Lead and manage large, diverse teams within a matrixed organization. Collaborate with geographically dispersed teams, including those in the US and other international locations. Oversee the software development lifecycle Develop and implement strategic plans for technology and workforce. Develop a culture of collaboration, innovation, and continuous improvement. Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. Responsible for leading, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization Understand the decision-making process, workflows, and business and information needs of business partners and collaborators Contribute and define business outcomes + requirements, technology solutions, and services Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met Ensure communication of key performance metrics and analysis of unmet needs Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services Ensure alignment of Technology service plans across organization Provide education to new partners with regards to IT service offerings Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate Degree and 2 years of experience in Business, Engineering, IT or related field OR Master’s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelor’s degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field Solid understanding of clinical trial processes, including study design, data collection, data management, and regulatory requirements Expertise in Veeva CDMS and CDB functionalities, including data entry, data review, reporting, and workflow management Experience with business analysis methodologies, including requirements gathering, documentation, and process mapping Demonstrated experience in leading technology initiatives and teams with a track record of successful innovation Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships. Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc. Preferred Qualifications: Experience in a leadership role within a pharmaceutical or technology organization Extensive experience in the software development lifecycle. Experience using and adoption of Scaled Agile Framework (SAFe) Strong analytic/critical-thinking and decision-making abilities. Ability to work effectively in a fast-paced, dynamic environment. Established business partnerships and IS governance practices involving senior business partners Broad working knowledge of key IS domains and layers Scaled Agile Framework (SAFe) for Teams required Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Ericsson is seeking an experienced GRC Specialist with 8 to 15 years of expertise in Governance, Risk, and Compliance to join our team in Noida or Bangalore. The ideal candidate will have a strong background in managing risk frameworks, compliance programs, and governance processes within large enterprises, preferably in telecom or IT sectors. Key Responsibilities: Develop, implement, and maintain governance, risk, and compliance frameworks aligned with global standards and Ericsson policies. Perform comprehensive risk assessments and compliance audits to identify gaps and recommend remediation actions. Ensure adherence to regulatory requirements such as ISO 27001, GDPR, NIST, COBIT, and ITIL. Manage and monitor compliance controls and policies to mitigate organizational risks. Collaborate with internal stakeholders and external auditors to facilitate audit readiness and compliance reporting. Drive continuous improvement initiatives for GRC processes and tools. Support incident response and business continuity planning from a GRC perspective. Lead awareness programs and training sessions on governance, risk, and compliance topics. Utilize and optimize GRC platforms (e.g., RSA Archer, MetricStream, ServiceNow GRC) for automated risk management and reporting. Required Skills and Qualifications: Bachelors or Masters degree in Information Technology, Cybersecurity, Business Administration, or related field. 8 to 15 years of experience in Governance, Risk, and Compliance roles. In-depth knowledge of GRC frameworks and standards (ISO 27001, NIST, COBIT, GDPR, ITIL). Practical experience with GRC tools and platforms. Strong understanding of cybersecurity risk management and control frameworks. Excellent analytical, organizational, and communication skills. Ability to work collaboratively across teams and influence senior stakeholders. Relevant certifications such as CISA, CISM, CRISC, CISSP, or similar preferred. Connect with me over LinkedIn at : https://www.linkedin.com/in/nitin-tushir-abc0048/