Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Senior Desktop Support (L2/L3) We are looking for an experienced Senior Desktop Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure seamless IT support operations. The ideal candidate will have extensive experience in enterprise IT support, a strong technical background, and the ability to mentor junior team members. Key Responsibilities: Diagnose and resolve complex technical issues related to software, hardware, and networking. Provide advanced troubleshooting and escalation support for unresolved cases. Configure and maintain Windows, Linux, and Mac OS environments . Assist with networking issues, security configurations, and system optimizations . Utilize remote desktop applications and help desk software to deliver efficient support. Document solutions, create technical manuals, and improve internal support processes. Collaborate with internal teams to enhance system performance and security. Requirements & Skills: 5+ years of experience as a Technical Support Engineer, IT Support Specialist, or Senior Help Desk Technician . In-depth knowledge of Windows, Linux, and Mac OS environments. Strong expertise in networking, system administration, and IT security protocols . Hands-on experience with remote troubleshooting tools, ticketing systems, and ITSM platforms . Excellent analytical, problem-solving, and communication skills . Ability to provide clear, step-by-step guidance for resolving technical issues. Qualifications: Bachelor’s degree in Information Technology, Computer Science , or a related field. Industry certifications such as CCNA, MCSE, ITIL, or AWS Certified Solutions Architect (preferred). Strong documentation and process improvement skills. Job Details: Job Type: Full-time, Permanent Shift: UK Shift Work Location: On-site (Malad, Mumbai, Maharashtra) Experience: Minimum 5 years Commute/Relocation: Candidates should either relocate to Malad, Mumbai or be able to travel to Malad daily . Show more Show less
Posted 5 days ago
5.0 - 10.0 years
0 Lacs
Mulshi, Maharashtra, India
On-site
Job Summary Synechron is seeking an experienced Asset Control Developer to support, maintain, and enhance asset control applications within our organization. This role involves understanding complex system architectures, delivering high-quality solutions, and collaborating with global teams to ensure efficient and compliant operations. The ideal candidate will contribute significantly to the stability, performance, and evolution of asset control systems, supporting the organization’s operational and risk management objectives. Software Requirements Required Proficiency: Linux Shell Scripting (for automation and support tasks) Java (for application development and customization) Oracle Database (SQL and PL/SQL for data management and processing) DevOps/Agile tools and practices for continuous delivery and collaboration (e.g., Jenkins, JIRA) Version control systems (e.g., Git) Preferred Skills: Experience with additional scripting languages (Python, Perl) Configuration management tools (Ansible, Chef) Cloud platforms (AWS, Azure) integration experience Overall Responsibilities Comprehend the architecture of asset control applications and ensure their operational integrity. Deliver solutions to meet business requirements, including system development, modifications, and support. Conduct system and user acceptance tests; support deployment and post-implementation reviews. Create and maintain comprehensive documentation, including system designs, procedures, and change requests. Collaborate with global teams on joint development and maintenance efforts. Facilitate effective communication and coordination with stakeholders to align project goals. Support continuous improvement initiatives for asset control processes and system configurations. Prepare for audits and compliance checks by providing relevant documentation and support. Assist in setting up and optimizing DevOps toolchains for deployment and release management. Performance Outcomes: Stable, reliable asset control systems that meet business needs. Accurate and timely documentation supporting operational and compliance requirements. Successful implementation of change requests and system enhancements. Efficient collaboration across global teams ensuring continuous service improvement. Technical Skills (By Category) Programming Languages: Essential: Linux Shell Scripting, Java Preferred: Python, Perl Databases/Data Management: Oracle, Static and Timeseries data processing Cloud Technologies: Basic understanding of cloud solutions (preferred) Frameworks & Libraries: Custom in-house or specialized data processing frameworks Development Tools & Methodologies: Version control (Git) Agile/Scrum, DevOps practices Security Protocols: Best practices in data security, access controls, and audit readiness Experience Requirements 5 to 10 years of professional experience in asset control, application development, or related financial systems domains. Proven experience developing, supporting, and maintaining asset control systems such as IECL, Interfaces, Formula Engines, or Price Rules. Demonstrated ability to work with financial data, static and Timeseries data processing. Previous experience working in global or multi-team environments, supporting compliance and audit processes. Industry experience in banking, trading, or financial services is strongly preferred. Alternative Experience: Candidates with extensive technical experience in audit, compliance, or institutional asset management systems are also considered. Day-to-Day Activities Analyze system architecture and troubleshoot asset control application issues. Develop, test, and deploy system enhancements and fixes. Participate in change management activities, including raising change requests and documenting procedures. Support audit and compliance activities by generating reports and documentation. Collaborate with global teams for ongoing development and support. Monitor system health, perform troubleshooting, and apply updates as needed. Keep documentation current for system configurations, procedures, and project deliverables. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related discipline. Relevant certifications in Java, Oracle, or asset control tools are a plus. Training in ITIL, Agile, or DevOps practices is advantageous. Continuous learning mindset, staying updated on industry standards and best practices. Professional Competencies Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Ability to work effectively within cross-functional and global teams. Adaptability to changing priorities and emerging technologies. Attention to detail, with a focus on accuracy and quality. Ability to manage multiple tasks with deadlines. S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice Show more Show less
Posted 5 days ago
30.0 years
0 Lacs
Worli, Maharashtra, India
On-site
Company Description NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) and Bangalore with an employee strength of 1300+. It is one of the foremost providers of end- to-end IT services across various sectors. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies. We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services. Job Description Job Description Role: Project Manager Role Summary The Project Manager will be responsible for the day to day delivery, management and reporting of both Customer & Internal Cloud and Technology projects. Duties & Responsibilities Produce and maintain project governance documents - PIDs, Plans, RAID log, progress & highlight reports, etc. Management of project resources in a matrix management environment. Identifying and managing project risks and issues, including appropriate mitigation. Reporting on the status, and progress against milestones, risks & issues. Managing project-related Change Requests. Liaison with customers, partners, third-party suppliers, as required. Adhering to CST and corporate policies and procedures related to the delivery process. Support the process of designing and implementing the solution by engaging with the Cloud and Technology technical design team. Ensure smooth and successful handover to operational and support teams for the ongoing delivery of service. Manage relevant procurement activity for the project. In conjunction with appropriate account resources, manage any commercial issues as a result of changes in project deliverables or scope identified throughout the transition or project management process, internally within NEC and with the customer and any third-party organisations. Obtain sign-off by the customer at appropriate stages of the project delivery. Seek to enhance the NEC Project Management Process through continuous improvement initiatives updating processes and documentation as appropriate. Behave in ways that actively contribute to the long-term strategic objectives of NEC. Required Knowledge And Experience Excellent Project Management experience particularly in relation to application Cloud hosting, SAAS and Technology Roadmap upgrades ITIL certified to a Foundation level Able to plan, organise and control all aspects of project delivery Demonstrable ability to lead and motivate cross-functional virtual or matrix project teams Good technical knowledge and the ability to understand and communicate technical solution details to both technical and non-technical audiences. High Level of personal resilience Ability to work in a fast-paced, deadline-oriented environment Ability to manage multiple projects and conflicting priorities Strong presentation skills and ability to present to external customers and partners Excellent verbal and written communication skills Flexibility around business travel Power-user of office automation applications (Such as Word, Excel, MS Project) Good to have experience or knowledge about Windows / Linux server operating systems Good to have knowledge about core networking concepts Desired Knowledge And Experience ITIL Service Management accreditation Sound understanding of technology solutions and their application within a government and corporate marketplace PRINCE2 accredited Qualifications Graduate Show more Show less
Posted 5 days ago
5.0 - 7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Greetings from TATA Consultancy Services Job Openings at TCS Skill :CONTROL-M BATCH DISTRIBUTED ADMIN Exp range :5-7 YEARS Role : Permanent Role Job location :PUNE(ONLY) Current location : Anywhere In India Interview date :19th Jun 25(THURSDAY) b/w 4 pm /30 min Interview mode : MS Teams Pls find the Job Description below. Desired Skills -Technical/Behavioral Must-Have Experience in the following technologies: Control-M Administration: · Install, configure, and maintain Control-M server and agent environments in distributed environment · Manage user accounts and access controls within Control-M · Define and maintain job schedules, dependencies, and calendars · Monitor Control-M operations, identify and troubleshoot issues · Perform backups and disaster recovery procedures for Control-M · Stay up-to-date on Control-M best practices and new features Control-M FTP Module: · Configure secure and reliable file transfers using the Control-M FTP module · Manage FTP connections, servers, and user accounts · Schedule and automate file transfers as part of Control-M workflows · Monitor file transfer activities and troubleshoot any issues · Stay informed about security protocols and best practices for secure file transfer · Basic knowledge of Unix shell scripting · Basic knowledge of Windows shell scripting · PowerShell · ITIL methodology · Good communication skill Thanks & Regards Priyanka Talent Acquisition Group Tata Consultancy Services Show more Show less
Posted 5 days ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Role: Service Management Business Analyst Location: Kharadi Pune Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! We're looking for a skilled Service Management Business Analyst to join our customer experience team. You'll partner with collaborators and project teams to implement new ServiceNow/Service HUB functionality, focusing on efficient and cost-effective service onboarding. You'll drive service accessibility, continuous improvement, and self-help solutions while ensuring ServiceNow aligns with global processes and operational efficiencies. As a liaison between business and technical teams, you'll ensure requirements are well documented and aligned with strategic objectives. This role offers broad exposure, collaborating with HR, Finance, IT, Sales, MDM, and T&E, deepening your technical and business knowledge What will you be doing? Understand and analyze business needs: Develop a comprehensive understanding of customer business needs, ensuring that these requirements are accurately captured and aligned with organizational objectives. Define and Document Business Requirements: Translate business requirements into systematic user stories, ensuring clarity and detailed documentation of elicited requirements to guide the development process. Coordinate System Enhancements: Manage system enhancements throughout their lifecycle, including gathering requirements, coordinating demonstrations, overseeing testing, and supporting deployment. Provide ongoing support to development teams, ensuring that functional requirements are well understood. Ownership of Functionalities: Take full responsibility for the business side of implemented functionalities, ensuring they meet customer needs and align with business objectives. Stakeholder Communication: Maintain clear and proactive communication with customers regarding the implementation status and upcoming requirements, ensuring transparency and alignment. Facilitate Partner Meetings: Lead and facilitate meetings with partners, driving productive discussions to gather insights and confirm requirements. Implement Best Practices: Establish and implement industry-standard standard processes for business analysis, ensuring efficiency and consistency in all processes. Functional Testing Support: Participate in functional testing, ensuring that developed solutions meet business requirements and quality standards. Identify Process Improvements: Analyse existing processes to identify areas for improvement, providing recommendations for solutions that detail the advantages, disadvantages, and associated risks. Lead and manage initiatives aimed at continuous improvement, focusing on reducing costs and enhancing the customer experience. Collaboration with Application Support Teams: Work closely with application support teams and key customers to define requirements, offer support, and provide standard process guidance throughout the solution lifecycle. Documentation Development: Create key documentation such as presentations, workshop agendas, gap analysis reports, process flow diagrams, and roles/responsibilities, ensuring clarity and alignment across teams. Support Project Management Framework: Contribute to the successful delivery of projects within the broader Customer Experience strategy and initiatives, working within the project management framework to ensure timely and effective execution. What will you need to be successful? Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related field. Master's degree preferred or equivalent experience. Should have a minimum of 3-5 years of relevant experience as a Business Analyst within a Service Management portfolio. Hands-on experience with the ServiceNow platform, including a solid understanding of its functionalities and applications within service management. Proven expertise in business analysis processes and methodologies, including data exploration and translating business needs into actionable solutions. Solid understanding of the Service Management lifecycle and process optimization (ITIL certification a plus). Cross-Systems Understanding: Knowledge of inter-relationships between systems within global business processes. Communication: Excellent verbal and written communication skills in English. Process Improvement: demonstrated ability to define, re-engineer, and improve business processes for enhanced efficiency, effectiveness, and customer satisfaction. Agile Project Delivery: Experience managing and contributing to Agile projects, ensuring efficient and on-time delivery within scope. Customer Management: Proficiency in working directly with business customers and service owners to gather requirements and ensure alignment with business goals. Service Management Tools: Experience with Service Management toolsets and portals, with specific knowledge of ServiceNow highly desirable. Business Process Understanding: Comprehensive understanding of end-to-end business processes, with the ability to analyze and optimize them. Budget Management: Experience working within allocated budgets and managing project forecasts. Analytical Thinking: Strong analytical skills, including the ability to analyze complex systems, identify issues, propose data-driven solutions, evaluate information from various sources, resolve conflicts, and translate high-level information into actionable insights. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents/Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. Show more Show less
Posted 5 days ago
5.0 years
0 Lacs
Malad, Mumbai, Maharashtra
Remote
Senior Desktop Support (L2/L3) We are looking for an experienced Senior Desktop Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure seamless IT support operations. The ideal candidate will have extensive experience in enterprise IT support, a strong technical background, and the ability to mentor junior team members. Key Responsibilities: Diagnose and resolve complex technical issues related to software, hardware, and networking. Provide advanced troubleshooting and escalation support for unresolved cases. Configure and maintain Windows, Linux, and Mac OS environments . Assist with networking issues, security configurations, and system optimizations . Utilize remote desktop applications and help desk software to deliver efficient support. Document solutions, create technical manuals, and improve internal support processes. Collaborate with internal teams to enhance system performance and security. Requirements & Skills: 5+ years of experience as a Technical Support Engineer, IT Support Specialist, or Senior Help Desk Technician . In-depth knowledge of Windows, Linux, and Mac OS environments. Strong expertise in networking, system administration, and IT security protocols . Hands-on experience with remote troubleshooting tools, ticketing systems, and ITSM platforms . Excellent analytical, problem-solving, and communication skills . Ability to provide clear, step-by-step guidance for resolving technical issues. Qualifications: Bachelor’s degree in Information Technology, Computer Science , or a related field. Industry certifications such as CCNA, MCSE, ITIL, or AWS Certified Solutions Architect (preferred). Strong documentation and process improvement skills. Job Details: Job Type: Full-time, Permanent Shift: UK Shift Work Location: On-site (Malad, Mumbai, Maharashtra) Experience: Minimum 5 years (Required) Commute/Relocation: Candidates should either relocate to Malad, Mumbai or be able to travel to Malad daily . Job Type: Full-time Shift: UK shift Work Days: Monday to Friday Weekend availability Ability to commute/relocate: Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 5 years (Required) Work Location: In person
Posted 5 days ago
20.0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 39145 Business Title : Project Lead- CoE Functions Global Department : Strategy & Transformation Role Purpose Statement : The COE Projects Lead is a critical leadership role within Global Business Services (GBS), responsible for the de novo creation and development of multiple Centers of Excellence (COEs). This role requires a highly strategic and operational leader capable of building COEs from the ground up, including team formation, establishing service delivery frameworks, and ensuring smooth operationalization. This leader will drive transformational change by championing process optimization, automation, and innovation across GBS. Main Accountabilities : COE Design and Implementation: Conceptualize, design, and implement new COEs within GBS. This includes defining the COE's mission, vision, scope, and strategic objectives. Establish governance structures, operating models, and service delivery frameworks for each COE. Team Formation and Leadership: Build high-performing teams for each COE from scratch. This involves recruiting, hiring, onboarding, and training team members. Provide ongoing coaching, mentorship, and development opportunities to foster a culture of excellence. Service Delivery Optimization: Establish streamlined service delivery processes within each COE to ensure efficient and effective operations. Develop service level agreements (SLAs), performance metrics, and reporting mechanisms. Process Optimization and Automation: Lead initiatives to identify and implement process improvements and automation opportunities across GBS functions. Leverage technologies like RPA, AI, and other digital tools to streamline processes, reduce costs, and enhance efficiency. Technology and Innovation: Stay abreast of emerging technologies and industry best practices. Evaluate and implement new technologies within COEs to drive innovation, improve service delivery, and enhance operational efficiency. Stakeholder Collaboration and Management: Collaborate closely with stakeholders across various business units to understand their needs and ensure COE services align with business objectives. Build strong relationships with key stakeholders and effectively communicate COE value and progress. Change Management: Develop and implement change management strategies to ensure successful adoption of new processes, technologies, and COE services. Address resistance to change and effectively communicate the benefits of COE initiatives. Performance Measurement and Reporting: Establish key performance indicators (KPIs) and metrics to track COE performance and effectiveness. Regularly report on COE progress, achievements, and areas for improvement to GBS leadership. Continuous Improvement: Foster a culture of continuous improvement within COEs. Regularly assess COE performance, identify areas for optimization, and implement changes to enhance efficiency, effectiveness, and service delivery. Budget and Resource Management: Develop and manage budgets for each COE. Effectively allocate resources to support COE initiatives and ensure cost-effectiveness. Knowledge and Skills : Behavior : Make decisions aligned to Bunge’s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge’s priorities, energize others to action through clear and compelling communication.. Technical : Certifications in project management (e.g., PMP), process improvement (e.g., Lean Six Sigma), and ITIL framework. Experience with automation technologies (e.g., RPA, AI). Other Competencies for the role : Leadership Competencies: Strong leadership, team motivation, communication, and interpersonal skills Functional Competencies: Deep understanding of finance controls, analytical and problem-solving skills, detail-oriented Technological Competencies: Proficiency in finance systems, ability to adapt to new technologies and drive automation. Education & Experience : Master's degree in Business Administration, Operations Management, or a related field. Extensive 20+ Years experience in designing, implementing, and managing COEs within a shared services or GBS environment. Proven ability to build high-performing teams from scratch. Strong understanding of GBS processes, technologies, and best practices. Experience with process improvement methodologies (e.g., Lean, Six Sigma). Excellent leadership, communication, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled Show more Show less
Posted 5 days ago
5.0 years
0 Lacs
India
On-site
The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers ServiceNow platform. 5+ years experience implementing, configuring, and customizing ServiceNow 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.) Detailed knowledge of ITIL methodologies, IT architecture, JavaScript and web software design principals Working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog) Detailed knowledge of relational databases Directory service integration experience (Active Directory, LDAP, etc.) Detailed knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) Detailed knowledge of Web Services integrations (SOAP, REST)
Posted 5 days ago
2.0 years
0 Lacs
Hyderābād
On-site
India - Hyderabad JOB ID: R-203605 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 13, 2025 CATEGORY: Information Systems Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager Information Systems What you will do Let’s do this. Let’s change the world. The role is responsible for leading and charting the course for the Clinical Data Management and Interactive Response Technologies (CDMIRT) technology product team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for planning, design, configuration, deployment, and support of Veeva Clinical Data Management System (CDMS) and Clinical Database (CDB) systems. The ideal candidate will have a consistent track record of leadership in technology-driven environments for the Information Systems area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure Roles & Responsibilities: Conducting detailed analysis of clinical trial processes to identify and document functional requirements for Veeva CDMS, including data capture, data validation, reporting, and workflow management. Collaborating with technical teams to design system configurations, data mappings, and integrations between Veeva platforms and other clinical systems. Ensuring data integrity by defining data quality standards, monitoring data quality issues, and working with data stewards to address discrepancies. Supporting the validation processes defined by Amgen for the Veeva CDMS and CBD systems, ensuring compliance with regulatory standards (e.g., FDA, GxP) throughout the implementation and ongoing usage. Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the collaborators feel informed and engaged Lead and manage large, diverse teams within a matrixed organization. Collaborate with geographically dispersed teams, including those in the US and other international locations. Oversee the software development lifecycle Develop and implement strategic plans for technology and workforce. Develop a culture of collaboration, innovation, and continuous improvement. Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. Responsible for leading, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization Understand the decision-making process, workflows, and business and information needs of business partners and collaborators Contribute and define business outcomes + requirements, technology solutions, and services Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met Ensure communication of key performance metrics and analysis of unmet needs Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services Ensure alignment of Technology service plans across organization Provide education to new partners with regards to IT service offerings Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate Degree and 2 years of experience in Business, Engineering, IT or related field OR Master’s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelor’s degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field Solid understanding of clinical trial processes, including study design, data collection, data management, and regulatory requirements Expertise in Veeva CDMS and CDB functionalities, including data entry, data review, reporting, and workflow management Experience with business analysis methodologies, including requirements gathering, documentation, and process mapping Demonstrated experience in leading technology initiatives and teams with a track record of successful innovation Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships. Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc. Preferred Qualifications: Experience in a leadership role within a pharmaceutical or technology organization Extensive experience in the software development lifecycle. Experience using and adoption of Scaled Agile Framework (SAFe) Strong analytic/critical-thinking and decision-making abilities. Ability to work effectively in a fast-paced, dynamic environment. Established business partnerships and IS governance practices involving senior business partners Broad working knowledge of key IS domains and layers Scaled Agile Framework (SAFe) for Teams required Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 5 days ago
5.0 - 7.0 years
2 - 4 Lacs
Hyderābād
Remote
Description Brief Job Overview We are seeking a highly skilled and experienced Network Engineer with a minimum of 5-7 years in enterprise networking environments. The ideal candidate will have hands-on expertise with Cisco switches, Routers, Wireless LAN Controllers (WLC), Access Points, firewalls and a solid understanding of network technologies. Familiarity with SD-WAN, Zscaler, Carbon Black Defense (CB Defense), Cisco DNA Center (DNAC), and Cisco Unified Communications Manager (CUCM) is essential. This role involves providing hands-on, on-site support across 3 USP locations in Hyderabad, working closely with local teams and coordinating with stakeholders across various USP departments and organizational levels. The candidate should be proactive, highly collaborative, and capable of independently driving tasks to resolution while maintaining strong communication and documentation practices. How will YOU create impact here at USP? In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments. The Network Engineer has the following responsibilities: Support network infrastructure by performing troubleshooting, monitoring, and resolving connectivity issues. Maintain enterprise network infrastructure including LAN, WAN, WLAN, and security components. Configure and manage Cisco routers, switches, WLCs, and access points. Manage Cisco CUCM (Call Manager) for unified communications. Administer and optimize Cisco DNA Center for network automation and assurance. Maintain SD-WAN solutions for branch and remote site connectivity. Configure and troubleshoot Cisco Firepower firewalls. Support remote access VPN solutions and secure connectivity for remote users. Monitor and manage Internet Leased Lines, ensuring optimal network connectivity. Raise and manage TAC cases with Cisco or AMC vendors for any network-related issues, including performance, configuration, or hardware failures. Perform IOS and software upgrades on network and collaboration infrastructure to ensure stability, performance, and security compliance. knowledge of routing protocols (EIGRP, OSPF, BGP) and switching technologies (STP, VLANs, EtherChannel). Manage incidents, service requests, and problem tickets using ServiceNow, adhering to SLA timelines. Raise and manage Change Requests, ensuring proper documentation, risk analysis, and impact assessment. Represent changes in CAB meetings to seek approvals and communicate implementation plans. Work on project tasks and help deliver them on time Collaborate with cross-functional teams to support IT infrastructure projects. Maintain documentation and diagrams of network architecture and configurations. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: Bachelor’s degree in computer science, Information Technology, or a related field. 5-7 years of experience in network engineering within enterprise environments. Proficient with Cisco switching, routing, wireless, and firewall platforms. Strong understanding of routing and switching protocols (EIGRP, OSPF, BGP, STP, VLANs, etc.). Experience with CUCM, Cisco DNA Center, SD-WAN, WLC, and Access Points. Knowledge of VPN technologies, remote access solutions, and firewall configuration. Skilled in using network monitoring and troubleshooting tools. Excellent communication, analytical, and problem-solving skills. Additional Desired Preferences Desired preferences are to showcase any additional preferred levels of expertise to perform the role. Reminder: any items listed in this section are not requirements nor disqualifies for candidate consideration. CCNA / CCNP or equivalent certifications are preferred. ITIL Foundation certification is an added advantage. Supervisory Responsibilities If yes, what is the number of direct reports and their titles? No Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
Posted 5 days ago
0 years
10 Lacs
Hyderābād
Remote
Summary Reporting directly to the Service Delivery Lead, the Internal Customer Experience Engineer’s key role is to support end users in all aspects of IT by providing deskside engineering support. The ICE Engineer will have a service desk/customer services background, ideally with experience using an ITSM system. The role requires a good knowledge of Microsoft operating systems and services, and basic knowledge of network support. The role of ICE Engineer involves face-to-face support for users in a deskside capacity, utilizing desktop/network skills to troubleshoot user issues. This includes desk visits, replacing faulty equipment, providing remote hands support in local server rooms, and assisting with day-to-day IT operations onsite in Hyderabad. Daily troubleshooting and incident management will be performed in coordination with Service Desk analysts and Infrastructure Engineers. Excellent communication skills are essential, as this role serves as the face of the IT department and represents Technology both internally and externally. The ability to work independently is also important, given the distributed nature of the team. Main Responsibilities: Build and deploy computers for staff Support IT/AV equipment Log and manage IT tickets using the IT Service Desk system Troubleshoot and resolve issues related to Windows OS and standard software Resolve issues related to AD, Intune & Exchange Ensure ticket handling aligns with ITIL processes Liaise between users, IT, and third-party vendors Document resolutions for knowledge sharing Perform general IT administrative tasks Collaborating with other IT teams on incidents and projects Contribute to the development and adherence to IT standards and processes Provide technical assistance and first-time resolutions for IT requests Offer remote support in server rooms when needed Assist the Service Desk by handling calls and queries where possible Promote continuous improvement and best practices Act as backup for the Service Delivery Lead when required Please note: This list is not exhaustive. Additional responsibilities may be assigned as needed. Core Skills: Provide onsite (and occasional remote) desktop support Take ownership of support tickets, driving resolution Escalate issues to 4th Line Engineers when necessary Experience Required: Strong experience with Windows Desktop Operating Systems Microsoft 365 and/or Azure certification (or working towards it) Familiarity with ITIL-based ticketing systems (ITIL Foundation preferred) Proven customer service experience Some experience in people management is desirable.
Posted 5 days ago
0 years
0 Lacs
Gurgaon
On-site
Date: 12 Jun 2025 Location: Gurugram, India Company: Sterlite Power Transmission Limited Purpose of Role We are seeking an experienced and technical Manager - IT Infrastructure to oversee the planning, implementation, and maintenance of our organization's IT systems and infrastructure. This role is responsible for ensuring the reliability, security, and scalability of all IT infrastructure components including networks, servers, storage, cloud services, Security Tools like EDR, End User Data Backups, Web gateway and data centres. Position Title Chief Manager - IT Infrastructure Position Summary The ideal candidate will lead a team of IT professionals, collaborate with cross-functional departments, manage vendor relationships, and develop strategies to support the organization’s current and future technology needs. This role requires a blend of technical expertise, leadership, and strategic thinking to drive continuous improvement and operational excellence. What we promise you Position Demands 1. Infrastructure Management & Controlling. Ability to manage scalable, secure, and reliable IT infrastructure | Familiarity with ITIL processes and service delivery best practices | Compliance & Audits. 2. Network Management Expertise in LAN/WAN, SDWAN, firewalls, VPNs, load balancers, EDR, NMS, Nutanix and network security etc 3. Server & Datacenter Management Managing physical and virtual servers, data center operations, and performance tuning. AD,DNS, 4. Virtualization & Storage Experience with virtualization technologies (VMware, Hyper-V) and storage solutions (SAN, NAS). 5.Cybersecurity Strong knowledge of security frameworks, threat management, and compliance standards. Key Accountabilities / Responsibilities Manage day-to-day operations of networks, servers, storage systems, End User Data Backup, Enterprise core infra and cloud environments. Ensure the security, integrity, and high availability of IT infrastructure. Lead and mentor IT infrastructure team members; promote a culture of innovation and excellence. Monitor performance and proactively identify areas for improvement. Stay updated on emerging technologies to recommend and implement enhancements. Maintain and manage scheduled Audit and compliance parameters and requirements. Competencies Behavioural - Achievement Orientation Behavioural - Altrocentric Leadership Behavioural - Analytical Decision Making Behavioural - Customer Service Orientation Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us Sterlite Power is India’s leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We are guided by our core purpose of empowering humanity by addressing the toughest challenges of energy delivery. Our four core values form the pillars of our organization: Respect: Everyone Counts Social Impact: We work to improve lives Fun: “Thank God it’s Monday!” Innovation: A new way today Sterlite Power is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit Km’s and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. Sterlite Power is also the sponsor of Indi Grid, India’s first power sector Infrastructure Investment Trust (“InvIT”), listed on the BSE and NSE.
Posted 5 days ago
10.0 years
2 - 3 Lacs
Mumbai
On-site
Experience 10+ Years Location Mumbai Job Summary: The Service Delivery Manager – Infrastructure is accountable for the efficient and effective delivery of infrastructure services focused on Windows Server (Wintel) and VMware platforms. This role ensures system availability, performance, and resilience while offering strategic and technical leadership. The manager will oversee both internal operations and external service providers to uphold high-quality service delivery, support incident and problem management, and drive continuous improvement initiatives. Key Responsibilities: Lead the delivery of infrastructure services for Windows Server and VMware environments. Ensure uptime, performance, security, and scalability of server infrastructure. Manage day-to-day operations and SLAs across internal teams and external vendors. Coordinate with application, network, and security teams for seamless IT service delivery. Act as an escalation point for high-impact infrastructure issues. Oversee incident, problem, and change management processes. Ensure compliance with IT policies, standards, and regulatory requirements. Develop and maintain documentation for infrastructure services and processes. Track KPIs and service metrics; generate regular service delivery reports. Contribute to budget planning, capacity management, and vendor evaluation. Lead or support migration and upgrade projects, including cloud integrations (Azure/AWS). Qualifications & Skills: Bachelor’s degree in Computer Science, Information Technology, or related field. Minimum 10 years of overall IT experience, with a focus on Wintel and VMware platforms. At least 3 years in a service delivery or infrastructure operations management role. Hands-on experience with: – Windows Server 2016/2019/2022 – VMware vSphere, ESXi, vCenter – Active Directory, DNS, DHCP – System Center Suite (SCCM, SCOM) Familiarity with backup, disaster recovery, patching, and automation tools. Experience with cloud platforms (Azure and/or AWS) is an added advantage. Proven team leadership and stakeholder management experience. Strong problem-solving, decision-making, and communication skills. Ability to handle multiple priorities in a fast-paced environment. ITIL certification is a plus.
Posted 5 days ago
3.0 - 5.0 years
0 Lacs
Mumbai
On-site
Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Supplier Assure powered by SynOps team is part of Accenture Operations Procurement, Supply Chain and Network (PSN) business vertical, providing dedicated and shared support services for our external and internal operations. This includes dealing with a diverse set of hardware, software, and service suppliers, who may be client-retained vendors or Accenture third-party sub-contractors. Our core areas of expertise are to ensure offerings Third Party Risk Assessment – Supplier Performance Management-Supplier Relationship Management – Innovation works in loop all together to deliver effectively & efficiently and power businesses around the globe but are not limited to the relation in between and each workstream can work independently to ensure seamless deliverables and meeting client expectations. ? Supplier Assure Analyst – Key Responsibilities Manage one or more strategic supplier or subcontractor relationships. Work with suppliers essential to Accenture’s internal and external operations. Core Duties: Understand Supplier Assure processes aligned with the deal framework. Deliver core and sub-processes effectively for defined deliverables. Third-Party Risk Management (TPRM): Conduct supplier risk assessments and prioritize mitigation strategies. Monitor vendor risk and performance through the full TPRM cycle. Identify emerging risks, changes in vendor profiles, and improvement areas. Supplier Segmentation: Categorize suppliers based on their impact and associated risks. Supplier Due Diligence: Verify vendor compliance with Accenture’s policies and guidelines. Service Request Fulfillment: Ensure service requests are completed within agreed SLAs/KPIs. ? Good knowledge of Third Party Risk Management process. ? Run day-to-day operations of the team thereby driving high-performance led error free and noise-less delivery for our stakeholders. ? Ensuring zero client escalations with on time delivery of scope of work. ? External and internal stakeholder management ? Good to have people development and team management with strict adherence to Accenture’s policies on people/ HR as application and in-force. ? Strict adherence to Accenture’s Anti-Corruption, Anti-Bribery, Client Data Protection, and other similar regulatory or compliance policies in-force and in accordance to Accenture’s Core Values. What are we looking for? Must Have: ? Minimum 6 years of relevant experience in Supplier Risk Management or Procurement domain of which o Minimum 2-3 year of experience in client facing roles - directly responsible for delivering scope of work and ensuring zero escalations. o Minimum 2 years of experience in Business Operations Management, Project Management or similar domain. o Minimum 2 years of experience in working with virtual teams. ? Candidate should be able to demonstrate good understanding of minimum 2 skill sets from the above and should be able to provide at least 1 real life scenario(s) and outcome as example(s) of his/ her expertise in any 2 skills sets as below: o Third Party Risk Management o Supplier segmentation o Supplier due diligence o Service request fulfilment ? Strong communication skills - candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadership. ? Minimum intermediate level expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at least basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft Visio Good to Have: ? Basic understanding of the ITSM/ ITIL Framework ? Quality Program and/ or Training experience ? Technology Management experience ? Understanding and development of Macros, Visual Basics, Process automations, Power BI, etc. ? ESG experience Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation
Posted 5 days ago
5.0 years
2 - 10 Lacs
Pune
Remote
Pune (IND) Work experience IT Software Development Fulltime Published: 2025-06-13 Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. Provide exceptional IT support to Thinkproject's end users and ensure that supporting IT systems are operating optimally. Support our users and business functions through ITIL aligned processes, including; Incidents, Changes & Requests What your day will look like Main responsibilities: Logging of customer calls accurately, undertake initial diagnostics & first time fix resolutions to calls where possible, or ensure efficient call progression to appropriate resolver team as appropriate. Ownership and management of customer incidents to resolution within agreed SLA’s Responsible for the creation and maintenance of knowledge base articles Create help manuals for existing and new programs and End-user Training. Ensure that the knowledge base is kept up to date. Act as initial point of contact for IT issues and requests and escalations in addition to the overall monitoring of call progression through the service management toolset Ensure efficient escalation of higher priority calls Provide 1st level IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool Broad technical understanding of IT systems, applications and services Foster a desire to expand your understanding of IT and computer systems and enhance your knowledge. Must have an absolute commitment to service quality and customer focus. What you need to fulfill the role 5 years+ experience working in an IT Service Desk team supporting remote users 5 years+ experience in a relevant information technology role Excellent written and spoken English Knowledge of ITIL is essential for this role Windows 11 Office 365 Azure/Intune (User and Group Management) What we offer Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Your contact: Please submit your application, including salary expectations and potential date of entry Working at thinkproject.com - think career. think ahead. #LI-MM1
Posted 5 days ago
0 years
0 Lacs
India
On-site
Company: NSEIT Profile: Assistant Manager Location: Andheri ( JB Nagar) Working Days : 6 days About Company, NSEIT Pvt Ltd is a 100% subsidiary of Nation Stock Exchange, NSE is our parent company, NSEIT has various Subsidiaries, one of which is DEX i.e Digital Examination , Also just to brief you , currently we are in a transition phase, where we have got a new investor on board, called CL Educate, We at DEX Conduct online examinations for Government and Privat Sector, i.e various examinations like Railways, Banking, Insurance, LIC etc. We have 250 centres across India were we conduct these examinations, Your role here would be for. Role and responsibilities Experience in Production Support /Application Support. Hands-on Experience of Relational Databases (either Postgres or Oracle) SQL Queries, Hands-on Experience of Jboss App server/ Weblogic/ Tomcat Apache required Knowledge of basic Networking terms like telnet, ping, netstat, LAN, WAN Should be aware about ITIL Process. If you are interested for this role help with below details @meenakshiasiwal@nseit.com Total Experience: Current CTC: Expected CTC: Notice Period: Reason for Change: Thanks Job Type: Full-time Pay: Up to ₹80,000.00 per month Benefits: Health insurance Provident Fund Shift: Rotational shift Work Days: Monday to Friday Weekend availability Work Location: In person
Posted 5 days ago
0 years
6 - 8 Lacs
Navi Mumbai
On-site
Engineer Trainee – Cyber Security Career Opportunities at ReBIT (Pass Out Year 2025) Life at ReBIT: Serving since 2016, Reserve Bank Information Technology Pvt. Ltd. (ReBIT) is RBI’s subsidiary for Enterprise Technology and Allied Services. Home | Reserve Bank Information Technology Private Limited (ReBIT) Why Work at ReBIT : We are an ambitious, employee-first organisation that believes in empowering our employees to grow alongside the organization's goals and perform to their full potential. The hired professionals will be a part of our 1000+ workforce and will have opportunity to work in active RBI engagements in which ReBIT is currently involved. We’re set to build a world class team of skilled professionals motivated to make a nationwide impact. They will be a part of our centres of excellence focusing on multiple technologies and will gain exposure in various domains such as Forex, central banking, financial markets, risk monitoring, fintech, and so on. Role Objective: We are looking for candidates who have a zeal for technology and innovation. The Selected candidates will be a part of any of the below Business Units. 1. Cyber Security Operations 2. Cyber Security Engineering/ GRC Eligibility Criteria University degree in the field of engineering and technology stream such as BE/ BTech/MTech/MSc/MCA preferably specialisation in Cyber Security, Computer Engineering, IT or EXTC Job Location : Navi Mumbai Pass out: 2025 Batch ONLY 10th & 12th – 65 % & above Work Mode :Work From Office (5 Days) Experience/Knowledge: Fundamental knowledge in Information Technology Infra and Cyber Security Knowledge of Risk analysis , identification ,resolution and management Awareness on Data security/privacy analysis and related practices Knowledge of Computer hardware / software / programming Networking and System/Database Administration knowledge Network Security Control knowledge as Firewall, Proxy, LB ,WAF etc. New Infra security project deployment skills and excellent verbal and written communication skills Basic knowledge, VPN, VAPT,AD,SOC,DLP,Antivirus,Mail Gateway ,NAC etc Basic knowledge of Application & API Security best practices and standards including OWASP top 10, OSSTMM, SANS Top 25, Attacks, Malware etc Basic knowledge about Information Security, network security, Data security, risk assessment and governance requirements. Understanding of secure coding practices and application security Understanding of the IS and Cyber security Audit Framework Excellent analytical skills Excellent English written and verbal communication. Good at public speaking and stakeholder management Responsibilities Cyber Security Operations Monitoring and protecting IT infrastructure, edge devices, networks, and data. Responsible for preventing data breaches and monitoring and reacting to attacks. Supporting day-to-day support Tasks Cyber Security Engineering/GRC Basic documentation for Infra security services. Documentation of SOP, Product review. Perform Security configuration review & Hardening using CIS benchmarks. Define hardening documents for Firewalls, Load balancers, WAF, IPS/IDS, NTA etc Provide security compliance report to management on periodic basis for Infrastructure landscape. Analysis and evaluation of open vulnerability within IT Infrastructure Responsible for deploying, tuning, and maintaining security policies and enhancements on the web application firewall, Load balancer and infra devices. IT & Security governance, risk, and compliance frameworks and practices (e.g., COBIT, NIST-CSF, ISO). IT & Security risk & security controls (e.g., cyber security, network, infrastructure, applications, and projects). Application Security Testing including SCA, SAST and DAST. Internal control implementation, including the evaluation of the design and operating effectiveness of controls. Knowledge of controls testing techniques and data analysis principles, as well as the ability to interpret results. IT & Security audit, risk, and compliance. Proficiency with Cyber security GRC systems and compliance frameworks Certifications MCSE , CCNA, CEH ,CCSP, ITIL or any other Cyber Security Certification (Good to have)
Posted 5 days ago
8.0 years
3 - 7 Lacs
Pune
Remote
Entity: Technology Job Family Group: IT&S Group Job Description: Enterprise Technology Engineers in bp bp is reinventing itself and digital capability is at the core of this vision. As a Senior Enterprise Technology Engineer you are a digital expert bringing deep specialist expertise to bp. Enterprise Technology Engineers work on the strategic technology platforms we exploit from the market, or come with deep skills in the implementation and integration of market solutions into our overall technology landscape. You will bring a broad base of Digital technical knowledge and a strong understanding of software delivery principles. You will be familiar with lifecycle methods, with Agile delivery and the DevOps approach at the core. You will be skilled in the application of approaches such as Site Reliability Engineering in the delivery and operation of the technologies you deliver, working as part of multi disciplinary squads. You thrive in a culture of continuous improvement within teams, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You are curious and improve your skills through continuous learning of new technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Engineering Community. You coach others in the Field to drive improved performance across our business. You embrace a culture of change and agility, evolving continuously, adapting to our changing world. You are an effective great teammate, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. You continually enhance your self-awareness and seek guidance from others on your impact and effectiveness. Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. You apply judgment and common sense – you use insight and good judgment to inform actions and respond to situations as they arise. Key Accountabilities Technical lead for invoice processing application called eBilling Managing reliability of service and delivering to agreed SLA Collaborating with platform and security teams for patching and vulnerability management The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote security and safety in everything that we do. Work as part of evolving multi disciplinary teams which may include Software Engineers, Enterprise Technology, Engineers, Designers, SecOps, and Product owners to deliver value through the application of specialist skills Work with vendors and partners providing market solutions to optimize the usage and value which can be delivered from the appropriate technology platform Ensure operational integrity of what you build, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy. Mentoring and become a conduit to connect the broader organization. Define and document standard run books and operating procedures. Create and maintain system information and architecture diagrams Education A first degree from a recognized institute of higher learning, ideally computer science or engineering based. Essential Experience and Job Requirements Total 8+ Years experience with Good knowledge of the Order to Cash process (preferably with Aviation domain) Informatica ETL MS SQL Data Integration Patterns (preferably with XML invoice processing) Experience with leading teams Demonstrable Knowledge of modern Service Delivery methods - Site Reliability Engineering to traditional ITIL, and understanding of Product Based delivery Strong Communications skills and a high ‘EQ’ with the ability to operate across complex business environments and collaborators up to senior executive level Desirable criteria Project Management experience delivering IT led projects Broad experience contributing and collaborating to assist design, plan, implement, maintain, and document services and solutions Development experience in one or more object-oriented or applicable programming languages (e.g. Python, Go, Java, C/C++) Skills that set you apart Passion for mentoring and coaching engineers in both technical and soft skills You focus on delighting customers with outstanding user experiences and customer service You are comfortable operating in an environment that is loosely coupled but tightly aligned toward a shared vision About bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytics, API and platform design, Business Analysis, Cloud Platforms, Coaching, Communication, Configuration management and release, Continuous deployment and release, Data Structures and Algorithms (Inactive), Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, iOS and Android development, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Relational Data Modelling, Risk Management, Scripting, Service operations and resiliency, Software Design and Development, Source control and code management {+ 4 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 5 days ago
8.0 years
3 - 5 Lacs
Bengaluru
On-site
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary SAP Enterprise Cloud Service is a public and private cloud managed services provider. Within ECS Technical Operations Basis technology unit is responsible for 24x7 Application support and services along with adopting the newer technology and automation to ease the day-to-day operations EXPECTATIONS AND TASKS As Operations specialist you are responsible for: Ensuring Day to Day quality service delivery Defining and tracking various service KPI and SLA’s Deescalating the running escalations Working towards automating various day to day operational tasks Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA Handling the OnCall duty Process improvement on the daily operational activities Driving the projects and programs Able to coordinate and orchestrate the work between the teams Strong collaboration with other units within and outside ECS units Required Skills 8+ year work experience in Basis administration 2+ year experience in SQL database technical support 5+ years’ experience in service delivery in global teams Experience in System Upgrade, Add-On Installation and handling the SSL certificates. Experience in handling the Managed Service Delivery model. Managing the operations and 24/7 delivery unit Understanding and working experience in SLA/KPI tracking Familiar with ITIL concepts of Service Management, Change Management and Root Cause Analysis Understanding of hyperscalers concepts Working experience in a global team with 24/7 support De-escalation experience on IT incidents and requests Management of multiple activities requiring cross team coordination Nice to have ITIL Certification Project management experience Executive reporting experience Able to communicate successfully at different levels of the organization ABOUT THE TEAM Current team size of 25 people Global team spread across India, Germany and Mexico Diverse and different level of expertise in the team Combination of Technical and Operational delivery experts #SAPECSCareers #ITT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426445 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Posted 5 days ago
15.0 years
8 - 9 Lacs
Bengaluru
On-site
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the Team: The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures. Enhanced Operations Service Execution Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services. The Role: We are looking for an experienced SAP technology professional expert for the Enhanced Operations Service (EOS) team who should have a proven track record in at least in one of the areas like SAP Basis, HANA DB, Server management, Critical Situation Handling, Project Management, with a strong technical and process background. A customer first mindset is a must. As an EOS Service Execution Specialist - you are responsible for: Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s. Immediate execution of customer service request which are critical during special phases of the customer life cycle. Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations. Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner. Drive feedback relevant to procedure and process with relevant teams and drive it to completion. Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units. Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery Process improvement initiatives for daily operational activities Streamline standard operating procedures by focussing on automation enhancements. Role Requirements: Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management. 15+ years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration) Hands-on experience with Business Objects Products (BOBI, BODS etc.) Hands-on experience in UNIX/Linux OS, HANA and Sybase ASE Database relevant. Working knowledge of Network and Storage. Excellent hands-on experience in one of the areas like Basis, Lifecycle events (Upgrades / Updates). SAP Project Management, Support Knowledge of products like SAP Cloud-Connector, S4 would be essential. Excellent hands-on experience with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE) Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is an added advantage. Hands-on experience with working on System Copies, DB export-import, and disaster recovery strategy, Client administration, Application upgrades and migrations is essential. Experience in working with Linux pacemaker environment is required. Hands-on experience with the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is preferred. Experience working in an international environment, being able to work effectively with international and virtual teams. Capable in technical documentation and creation of knowledge-based assets (KBAs) Ability to continuously acquire new knowledge proactively and independently. Analytical and solution-oriented thinking Experience in working with ITIL framework, certification. Strong customer service focus with Customer first Mindset #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 424121 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Posted 5 days ago
10.0 years
5 - 9 Lacs
Bengaluru
On-site
Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Job Title : Assistant Vice President (Mgr) - Network Engineer En Job Title : Assistant Vice President (Mgr) - Network Engineer Entity : MSS Line of Business/Department :TSG Location : Bangalore /Gurgaon Full Time / Part Time: Full Time Reporting to : VP Skills and Competencies 10+ years of experience in global network support team Highly motivated and driven, proven track record of innovation and execution resulting in Operations excellence. Effective people leadership, talent development and management. Proven technical leadership in major incident recovery and mitigation of service. Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Network security: Understanding of network security principles and practices, including access control and information transfer policies Knowledge on Python, Ansible, Stackstorm is a plus Proven technical leadership investigating complex issues and performing corrective actions, track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Drive innovation and execution, incorporating continuous improvement and efficient resource management, resulting in Operations excellence. Manage Moody’s Hybrid Cloud Infrastructure Operations by leading team that spans across countries in a "follow the sun" model. Owns and leads service recovery from major incidents and facilitates mitigation within the SLO targets. Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes. Co-ownership of global risk & control program execution to de-risk Windows and Core Infrastructure. Joint responsibility of Disaster Recovery procedures and exercises with application and service management. Contributes to technology roadmaps by partnering with Engineering and Architecture functions. Work with PMO, business and technology in efficient resource management to deliver projects within budget and timelines. Provide inputs and operational data for effective tracking, evaluating, and reporting of projects and services. Resolve service quality/satisfaction issues raised by downstream consumers and ensure high-priority/escalated issues are addressed in a timely manner. Participate in rotational weekend shifts OR on-call and provide after-hours support. Execute hiring and people strategy for the TSG organization across capability centers Advise senior management on matters related to service quality, service development, budgets, personnel, and new opportunities. Ensure the team understands, accepts, and supports TSG goals and objectives. Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.
Posted 5 days ago
0 years
4 - 8 Lacs
Bengaluru
On-site
Job Summary As a Technical Lead you will play a pivotal role in managing and optimizing our service desk operations. You will leverage your expertise in Incident Management and Service Now to enhance service delivery and ensure seamless IT support. This hybrid role requires adaptability to rotational shifts providing a dynamic work environment that fosters growth and innovation. Responsibilities Lead the service desk team to ensure efficient incident management and resolution. Oversee the implementation and optimization of Service Now for streamlined operations. Provide expert guidance on Windows systems to enhance IT support services. Collaborate with cross-functional teams to improve service desk processes. Monitor and analyze incident trends to identify areas for improvement. Develop and maintain documentation for service desk procedures and best practices. Ensure compliance with ITIL standards in all service desk activities. Facilitate training sessions to upskill team members on new technologies and processes. Coordinate with stakeholders to align service desk operations with business objectives. Implement strategies to reduce incident response times and improve customer satisfaction. Evaluate and integrate new tools and technologies to enhance service desk capabilities. Manage escalations and ensure timely resolution of critical incidents. Foster a culture of continuous improvement within the service desk team. Qualifications Possess strong expertise in Incident Management and Service Now. Demonstrate proficiency in managing Windows systems. Have experience in a service desk environment preferably in a hybrid work model. Exhibit excellent problem-solving and analytical skills. Show ability to work effectively in rotational shifts. Display strong communication and interpersonal skills. Be adaptable to changing technologies and processes. Certifications Required ITIL Foundation Certification is a plus
Posted 5 days ago
10.0 - 15.0 years
3 - 5 Lacs
Bengaluru
On-site
Requirement PS and CO Consultant with some project management experience. Having S4 HANA implementation/support experience, also ECC knowledge is must. Approximately 10-15 years of experience. Understand business processes from Business, suggest Industry best practice and draw functional specification for Technical team to realize in SAP Check/test configured solution and prepares end to end test script for UAT. End to end test scripts contains integration with other systems like CFIN, MDG, etc. Preferably certified by SAP in one of the functional area/ITIL processes/New technology platforms. Expert in MS office tools, proper documentation. Demonstrate solutions to users/other business colleagues/leadership team and regularize. Good amount of change management required. As well as good ticket solving skills and manage portfolio within given SLAs. WORK person has to move around 3 offices of ABB within Bangalore. There are 5-10% chance that they will fly to other locations of ABB in IN for discussion/workshop/training etc. for small duration. Primary Location would be Brigade -Opus-Airport Road, Peenya -factory and HQ office, Rajajinagar-IS center. ABB is having very Transparent culture so expect person with high integrity, dedication and zeal for working in a cross functional environment. Interpersonal skill Min Engineering graduate, having domain experience preferably in engineering company with good oral/written English skills, or Cost accountant/equivalent. Deployment period: Initially 6 months if found suitable we can increase up to 2-3 years. Job Types: Full-time, Permanent Schedule: Day shift Morning shift Work Location: In person
Posted 5 days ago
0 years
8 - 9 Lacs
Bengaluru
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Business Analyst/Assistant Manager/Consultant/Senior Principal Consultant, Reporting and analytics We are seeking a Business Analyst who will be responsible for gathering, analyzing, and documenting business requirements, and then translating them into actionable insights and technical solutions. This role is ideal for the candidates who thrive in a fast-paced, collaborative, and ever-evolving Agile setting, with a strong focus on problem-solving, process optimization, and effective communication. Must have a strong understanding of business processes, Agile methodologies, and data analysis. Responsibilities Gathering data requirements to understand needs and document functional and non-functional requirements Reporting and analytics ability to create and present reports, analyze data, and monitor performance metrics Analyzing current business processes and workflows, identifying areas for improvement and proposing innovative, tech-driven solutions Maintaining regular key performance indicators (KPIs), and progress tracking Collaborating with development teams to validate the delivered solutions against business requirements, ensuring high-quality output (using Power BI/ Tableau) Maintaining dashboards that provide real-time insights into status, performance metrics, and key performance indicators (KPIs) Experience in system integration, ensuring seamless data exchange and functionality between multiple systems or platforms Ability to interpret data and generate insights for stakeholders to aid in decision-making SharePoint Security, Permissions Management, and Content Migration Dashboard security access management Qualifications we seek in you! Minimum Qualifications Degree in Business Administration, Information Technology or a related field years of experience as a Business Analyst in an IT or software development environment, particularly within Agile teams and projects Experience with requirements management, data mining, and business analysis documentation Familiarity with business analysis tools, software, and methodologies Tools proficiency - Jira, Miro, Visio, Teams, Trello, Power BI, and Tableau Knowledge in ServiceNow Analytics is a plus ITIL Foundation certification is a plus Preferred Qualifications/ Skills You have a consultative approach and can work in a matrix organization with limited formal hierarchy You are skilled at working in a transforming environment with the desire to work in an organization that is consistently growing You can work in diverse global teams with different cultures and stakeholders across the world You can work well independently, in a self-organized way and you bring a sense of urgency to the tasks at hand Excellent communication skills across cultures in English Reliability, flexibility and being a cooperative team player that strives to do the right thing Professional demeanor with the ability to maintain a positive attitude when ambiguity is present Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 13, 2025, 8:51:34 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 5 days ago
3.0 years
3 - 5 Lacs
Bengaluru
Remote
Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Linux Admin Position: Senior Systems Engineer/Lead Analyst Experience: 8+ yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0625-0313 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: Minimum 7 years of experience in remote infrastructure management 7+ years working experience on Redhat Linux, Redhat cluster , satellite , patching 5+ years of working experience in OVM , KVM, RHEV, docker container/ openshift Experience in deploying; maintaining and supporting Linux Server infrastructures and storage systems in an enterprise environment Maintain security and OS patch management for linux based systems Responsible for resolving all technical incidents escalated by the L-2 team Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes Sound knowledge on SRM, Cluster, DataStore and Disaster Recovery Participate in Problem Management review meetings and provide root cause analysis Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented Responsible for SLA compliance Should possess work experience on migration/upgradation projects Basic knowledge on scripting and automation Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process Technical Certification a must Redhat Linux Possess ITIL certification On call schedule and week end change schedule participation Must have Skills : 5+ years working experience on Redhat Linux, Redhat cluster , satellite , patching 4+ years of working experience in OVM , KVM, RHEV, docker container/ openshift Experience in deploying; maintaining and supporting Linux Server infrastructures and storage systems in an enterprise environment Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Your future duties and responsibilities Required qualifications to be successful in this role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.
Posted 5 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
The ITIL (IT Infrastructure Library) job market in India is growing rapidly as more and more companies are adopting ITIL practices to improve their IT service management. ITIL professionals are in high demand across various industries, making it a lucrative career option for job seekers in India.
The average salary range for ITIL professionals in India varies based on experience and location. Entry-level positions can expect a salary range of INR 3-6 lakhs per annum, while experienced professionals can earn anywhere between INR 8-15 lakhs per annum.
A typical career path in ITIL may include roles such as ITIL Analyst, ITIL Consultant, ITIL Manager, and ITIL Director. Professionals can progress from Junior ITIL Analyst to Senior ITIL Analyst, and eventually to ITIL Manager or Director roles.
In addition to ITIL knowledge, employers often look for professionals with skills such as project management, IT service management, problem-solving abilities, and strong communication skills.
As you prepare for ITIL job interviews in India, make sure to brush up on your ITIL knowledge, understand the key concepts and processes, and showcase your problem-solving skills. With the right preparation and confidence, you can land a rewarding career in ITIL in India. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.