Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge. What You'll Be Doing Key Responsibilities: Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle Takes responsibility for problem resolution and troubleshooting during project lifecycle Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover Compiles and maintains project administration (Time Capture and feedback to stakeholders) Conducts elementary presentations within the customer's organization. Expected to take leadership from senior resources on relevant technologies according to specialization and best practice. Performs any other related task as required. Knowledge and Attributes: Developing fundamental project and administration ability Developing understanding and appreciation of technical design principles and compute layers. Ability to develop an understanding of fundamental project and administration processes. Display a strong learning orientation. Good verbal communication skills. Demonstrate a client service orientation. Hands-on proactive in approach. Knowledge on security concepts and application of those concepts. Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. Developing knowledge on log collection mechanism such as Syslog, Log file, DB API. Developing knowledge in security architecture. Developing knowledge on log collection mechanism such as Syslog, Log file, DB API. Developing knowledge in security architecture. Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform. Ability in cloud services on at least one of the following providers: AWS, Azure, GCP. Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling. Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R, .NET, PowerShell. Developing knowledge in serverless development. Analytical skills and ability to communicate effectively. Ability to solve problems in innovative ways while adhering to industry standards and practices. Developing understanding practices on securing data and systems by applying appropriate authentication and authorization controls. Developing understanding of Event Driven Development and asynchronous operations. Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments. Developing knowledge of security technologies and understanding of managed services concepts Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Vendor certification is mandatory. Azure Certified Security Engineer / PCNSA / FCA / CCNA Security. Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP /CCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA. Required Experience: Moderate level experience in SOC Analysis Operations. Moderate level experience in SIEM usage for Moderate level experience in Azure or AWS or GCP. Moderate level experience in Security technologies like Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in handling security incidents end to end. Moderate level experience in Security Analysis or Engineering Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : OpenText ECM Tools Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Seeking a skilled and proactive Production Support Engineer/Lead with strong hands-on experience in supporting and maintaining OpenText Core Capture (v24.x and 25.x) and OpenText xECM Content Server (v23.x) in a SaaS-deployed environment. This role will be responsible for ensuring high availability, performance, and reliability of ECM services with multiple integrated environments (e.g. SAP), while managing incidents, configuration, and change requests in a mission-critical enterprise environment Roles & Responsibilities: Provide L2/L3 production support for OpenText Core Capture primarily (and xECM Content Server as additionally). Monitor, troubleshoot, and resolve application and integration issues across capture processes. Manage and support OpenText SaaS-deployed platforms, ensuring compliance with cloud operations best practices. Perform system health checks, log analysis, performance tuning, and error resolution. Collaborate with business and technical teams to analyze and resolve integration issues using REST and SOAP APIs. Support and administer OpenText Directory Services (OTDS), including user and role provisioning. Implement and support custom configurations and system enhancements. Document root cause analysis, system changes, and operational procedures. Work closely with OpenText support for issue escalation and resolution as needed. Participate in change management processes and off-hours support as part of an on-call rotation. Must have skill: 4+ years of hands-on experience in supporting OpenText Core Capture (including v24.x and 25.x). Good to have skill: Hands-on experience with OpenText Extended ECM Content Server (v23.x). Experience with OpenText SaaS platforms, including understanding of cloud deployment and support models. Proficiency in OpenText Directory Services (OTDS) – configuration and maintenance. Strong experience in integrating xECM with enterprise systems via REST/SOAP APIs. Ability to configure and manage metadata models, categories, permissions, and business workspaces. Programming/Scripting : XML/XSLT for templating. JavaScript or OScript (Content Server's scripting language) for advanced customizations. Java/.NET for middleware integrations or API work. Familiarity with document-centric business processes and records management concepts. Solid troubleshooting and problem-solving skills; ability to analyze logs and system behavior. Experience with ITIL-based production support processes is a plus. Professional & Technical Skills: Experience with SAP-integrated xECM environments. Familiarity with automation tools, scripting (e.g., PowerShell, JavaScript), and monitoring solutions. OpenText certifications in xECM or Core Capture. Exposure to Agile or DevOps environments. Additional Information: Strong experience in integrating xECM with enterprise systems via REST/SOAP APIs. Experience with SAP-integrated xECM environments. Familiarity with automation tools, scripting (e.g., PowerShell, JavaScript), and monitoring solutions. OpenText certifications in xECM or Core Capture. Exposure to Agile or DevOps environments. Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Web Application Firewall Role**: WAF Admin/ Engineer Desired Experience Range: 4+ years Joining Location: PAN India We are currently planning to do a Walk-In Interview on 21st June 2025 at TCS Chennai Drive Date: 21st June 2025 (Saturday) Venue : TCS Siruseri ATL Building- 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Job Description Responsible for the design, planning, implementation, and operation of setups and management. Onboarding/Offboarding web applications Troubleshooting of operation issues reported by application teams. Firmware upgradation (stable versions) Closing of audit points/vulnerabilities by coordinating with internal and external teams Configuring virtual servers, nodes, pools and certificates Creation of security policies for web applications Fine-tuning of existing security policies in order to strengthen application security. Whitelisting attributes like URL parameters, file types based on the applications requirement. Event logs monitoring Configuration backups Hardening Policies OWASP top 10 compliance ACL configuration for Websites, Applications Event & Log monitoring Maintain Config backup. Knowledge on DNS technology for A record and CName Generating Daily & Weekly & Monthly reports on Application hosted on WAF. ITIL & ITSM Knowledge IPS/IDS signature creation/modification as per requirement of Application Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Web Application Firewall Role**: WAF Admin/ Engineer Desired Experience Range: 4+ years Joining Location: PAN India We are currently planning to do a Walk-In Interview on 21st June 2025 at TCS Hyderabad Drive Date: 21st June 2025 (Saturday) Venue : TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Job Description Responsible for the design, planning, implementation, and operation of setups and management. Onboarding/Offboarding web applications Troubleshooting of operation issues reported by application teams. Firmware upgradation (stable versions) Closing of audit points/vulnerabilities by coordinating with internal and external teams Configuring virtual servers, nodes, pools and certificates Creation of security policies for web applications Fine-tuning of existing security policies in order to strengthen application security. Whitelisting attributes like URL parameters, file types based on the applications requirement. Event logs monitoring Configuration backups Hardening Policies OWASP top 10 compliance ACL configuration for Websites, Applications Event & Log monitoring Maintain Config backup. Knowledge on DNS technology for A record and CName Generating Daily & Weekly & Monthly reports on Application hosted on WAF. ITIL & ITSM Knowledge IPS/IDS signature creation/modification as per requirement of Application Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Team management, career development, project prioritization and performance review. Drive a culture of intolerance to manual activities that promotes automation efforts. Drive initiatives with partner teams to improve the reliability of the infrastructure. Act as crisis management to orchestrate actions towards sustainable solutions. Analysis and evaluation of existing processes to drive continuous improvement and efficiencies. Provide training and support to partner teams that interface with SRE. Onboarding of new hires to enable their success in their roles. Onboarding of new technologies, systems and automations into the team. Ability to work second or third shift which cover one weekend day. This position requires the Public Trust Position (PTP) Tier 2 Level suitability adjudication. If offered employment, you must be willing to complete and successfully pass the adjudication process. Any employment is contingent upon obtaining the required adjudication. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ Yrs of Hands-on technical skills in Linux, databases, systems and coding. Experience in team management. Design and implementation of monitoring solutions for large and scalable environments. Experience with cloud operations, follow-the-sun and geographic distributed teams. Experience working in software, platform and infrastructure delivered as a service. Knowledge of principles and methods involving ITIL v3. Outstanding interpersonal skills and strong communication skills, both written and verbal. Uncompromising attention to detail. We also have pluses. These are not a 'must', but please highlight them on your resume if you have: RHCE, CCNA, ITIL or other industry certifications Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Team management, career development, project prioritization and performance review. Drive a culture of intolerance to manual activities that promotes automation efforts. Drive initiatives with partner teams to improve the reliability of the infrastructure. Act as crisis management to orchestrate actions towards sustainable solutions. Analysis and evaluation of existing processes to drive continuous improvement and efficiencies. Provide training and support to partner teams that interface with SRE. Onboarding of new hires to enable their success in their roles. Onboarding of new technologies, systems and automations into the team. Ability to work second or third shift which cover one weekend day. This position requires the Public Trust Position (PTP) Tier 2 Level suitability adjudication. If offered employment, you must be willing to complete and successfully pass the adjudication process. Any employment is contingent upon obtaining the required adjudication. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of Hands-on technical skills in Linux, databases, systems and coding. Experience in team management. Design and implementation of monitoring solutions for large and scalable environments. Experience with cloud operations, follow-the-sun and geographic distributed teams. Experience working in software, platform and infrastructure delivered as a service. Knowledge of principles and methods involving ITIL v3. Outstanding interpersonal skills and strong communication skills, both written and verbal. Uncompromising attention to detail. We also have pluses. These are not a 'must', but please highlight them on your resume if you have: RHCE, CCNA, ITIL or other industry certifications Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Job Role ‍ Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. ‍ What you'll be responsible for? ‍ Design and development of security policies, standards, and procedures in accordance with organization goals. Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime. Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process science. ‍ Qualification and other skills ‍ Experience of 5- 8 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills ‍ What you'd have? ‍ Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analysing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking. ‍ Why join us? ‍ Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. ‍ We champion diversity and are committed to creating an inclusive environment for all employees ‍ https://www.tanla.com ‍ Show more Show less

Database Administrator We are seeking a highly skilled and experienced Database Administrator (DBA) to join our team. The ideal candidate will be responsible for the1 efficient, secure, and reliable operation of our database systems, ensuring optimal performance and data integrity. Key Responsibilities: Install, configure, and maintain database systems, ensuring high availability and robust security. Monitor database performance, conduct troubleshooting, and implement tuning for optimal speed and efficiency across DEV, ST, and SIT environments. Develop and manage comprehensive backup and recovery strategies to safeguard critical data. Perform database upgrades (e.g., 12c to 19c), capacity planning, and recurring capacity analysis. Manage CCS Uplifts, Purging Activities, and other ad-hoc database tasks. Ensure compliance with ITIL, SOX, and security regulations, maintaining thorough documentation. Qualifications: Required: 5-8 years of professional experience in database administration, preferably within agile frameworks. Strong expertise in performance tuning, SQL tuning, and optimization. Proficiency in ITIL, SOX, and security regulations. Excellent problem-solving abilities and strong communication skills. Ability to work effectively in cross-functional teams and manage highly business-critical environments. Preferred: A bachelor’s degree in computer science, Information Technology, Cloud Computing, or a related field. Knowledge of Shell scripting and automation. DBA certifications. Familiarity with OCI Infrastructure. Experience in the telecommunications industry. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you can expect from us: At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey! Benefits In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list: Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most. Flexible working culture to support the balance you need in both work and life. Parental leave programs. Childcare and caregiving benefits. A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program. A global, cross-functional mentoring program. We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. What You Get To Do In This Role ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively. Comfortable presenting to all levels of management, including C-Level stakeholders. Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers. Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs. Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects. Facilitate summary status reports, including monthly performance reviews and quarterly service reviews. Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements. Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely. Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change. Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution. Act as an escalation point for customer impacting business critical issues. Qualifications To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 10-12 yrs of experience with 2+ years of customer-facing experience Flexible and ready to work in India early morning or late evening shifts to present on handover calls with the incoming and outgoing regions. Ready to work on weekends. Prior ServiceNow implementation knowledge and ServiceNow certifications would be an added advantage. Excellent written and oral communication skills Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable interacting with all levels of management Working knowledge of ITIL incident, problem and release management process and procedures Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model Broad technical understanding in a cloud software environment Growth & collaborative mindset Nice To Have ServiceNow platform knowledge or experience Project Management capabilities and principles Service delivery account management experience Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Join our Team About this opportunity: Ericsson is seeking an experienced GRC Specialist with 8 to 15 years of expertise in Governance, Risk, and Compliance to join our team in Noida or Bangalore. The ideal candidate will have a strong background in managing risk frameworks, compliance programs, and governance processes within large enterprises, preferably in telecom or IT sectors. Key Responsibilities: Develop, implement, and maintain governance, risk, and compliance frameworks aligned with global standards and Ericsson policies. Perform comprehensive risk assessments and compliance audits to identify gaps and recommend remediation actions. Ensure adherence to regulatory requirements such as ISO 27001, GDPR, NIST, COBIT, and ITIL. Manage and monitor compliance controls and policies to mitigate organizational risks. Collaborate with internal stakeholders and external auditors to facilitate audit readiness and compliance reporting. Drive continuous improvement initiatives for GRC processes and tools. Support incident response and business continuity planning from a GRC perspective. Lead awareness programs and training sessions on governance, risk, and compliance topics. Utilize and optimize GRC platforms (e.g., RSA Archer, MetricStream, ServiceNow GRC) for automated risk management and reporting. Required Skills and Qualifications: Bachelor’s or Master’s degree in Information Technology, Cybersecurity, Business Administration, or related field. 8 to 15 years of experience in Governance, Risk, and Compliance roles. In-depth knowledge of GRC frameworks and standards (ISO 27001, NIST, COBIT, GDPR, ITIL). Practical experience with GRC tools and platforms. Strong understanding of cybersecurity risk management and control frameworks. Excellent analytical, organizational, and communication skills. Ability to work collaboratively across teams and influence senior stakeholders. Relevant certifications such as CISA, CISM, CRISC, CISSP, or similar preferred. Preferred Qualifications: Experience in the telecommunications or IT industry. Knowledge of cloud security and compliance frameworks. Familiarity with data privacy regulations and telecom-specific compliance requirements. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 768424 Show more Show less

Job Title: ISO 27001 Process Consultant with Data Privacy & GRC focus Department: Information Technology / IT Governance & Process Standardization Reports To: IT Operations Head Location: Manesar, Haryana (On-site at Client Location) Employer: VVNT SEQUOR, Noida Summary: VVNT SEQUOR is seeking a talented professional to support our client in Manesar, Haryana (on-site role) in driving IT excellence. You will play a crucial role in ensuring IT operations adhere to industry best practices (ITIL, ISO 27001) and align with business objectives. Your key responsibilities will include: Establishing and maintaining IT governance frameworks aligning with ISO 27001, ITIL, and NIST standards. Developing and enforcing IT policies, SOPs, and regulatory compliance guidelines. Conducting regular audits and risk assessments to ensure IT processes meet compliance requirements. Driving process standardization and optimization to improve operational efficiency. Implementing IT Service Management (ITSM) best practices. Developing and maintaining Change Management and Continuous Improvement frameworks. Developing and enforcing incident response and problem management frameworks. Training IT staff on new processes, policies, and best practices. Acting as a liaison between IT teams, management, and external auditors on compliance matters. We are looking for someone with: Bachelor’s degree in IT, Computer Science, or a related field. 10-12 years of experience in IT process engineering, IT governance, or IT service management. Strong knowledge of ITIL frameworks and ISO 27001 compliance is essential. Experience in process mapping, automation, and optimization techniques. Hands-on experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management). Familiarity with risk assessment methodologies and regulatory compliance audits. Excellent analytical, problem-solving, and communication skills. Bonus points for: ITIL v4 Certification. Experience with ISO 27001 implementation and audit processes. Knowledge of process automation tools and scripting. Understanding of Cloud Governance. Experience in automotive, manufacturing, or R&D environments. Why join VVNT SEQUOR? Opportunities for professional development and growth. Subsidized Cab and Lunch options. Exposure to a dynamic client environment in the automotive sector. Recognition of being associated with a leading organization. To Apply: Please submit your resume along with the cover letter to chaitali@vvntsequor.in or parveen.arora@vvntsequor.in Also, you can connect over WhatsApp +91-9891810196 or +91-8802801739 IMPORTANT: Do mention clearly to Job Role that you are applying for along with your Last Salary Drawn information as well as your Earliest Joining Date in your covering letter or email. Show more Show less

We’re Hiring at Claidroid Technologies Pvt. Ltd. — Join Our Innovation-Driven Team! Position: Software Developer – ART Applications Location: Trivandrum Engagement: Full-time Experience Level: 5+ Years Why Claidroid? At Claidroid Technologies , we partner with global enterprises to deliver transformative IT solutions that combine agility, automation, and security. Now, we’re looking for passionate technologists who are ready to lead, innovate, and transform enterprise IT services in a global context. Role Overview As a Software Developer – ART Applications, you’ll be at the intersection of technology and service excellence. You will play a key role in: Service Integration : Convert business needs into technical blueprints and scalable service architectures. Service Delivery : Ensure uptime, performance, and satisfaction via robust ITSM practices (ServiceNow, SLAs, RCA). Financial Management : Support forecasting, cost recovery, and optimization for service sustainability. Compliance & Risk : Align with global frameworks like ISO 27001, GDPR, and ensure robust DR/security practices. Stakeholder Engagement : Communicate effectively across teams, vendors, and senior leadership. Key Skills & Requirements Deep experience in IT Service Delivery and operations (5+ years) Proficiency with ServiceNow, Jira, Dynatrace, AppDynamics, Power BI, Tableau Cloud expertise: Azure / AWS Strong grounding in ITIL v4 and Agile service environments Financial understanding: budgeting, cost modeling, and P&L awareness Exceptional communication, stakeholder management, and leadership skills Bachelor’s in IT, Engineering, or related fields What You’ll Love About Working With Us Opportunity to work on international service management standards A flat hierarchy that values ideas, ownership, and accountability Exposure to global teams, projects, and next-gen enterprise systems A chance to contribute to impact-driven technologies across sectors Ready to Join? If you're an innovative thinker ready to take on challenging, meaningful work— we want to hear from you! Apply now and be part of a company where your ideas truly matter. Claidroid Technologies — Where Ideas Take Flight and Technology Leads the Way. Show more Show less

🌟 We’re Hiring: Service Desk Coordinators / Service Success Specialists (Mumbai) 🌟 Are you ready to take your Problem Solving & Customer Service skills to the next level? Join our growing team as a Service Success Specialist and be part of a fast-paced, supportive environment! Location: Mumbai (Work from Office primarily with some flexibility to work from home based on company policy) Shifts: Rotational About the Role: We’re looking for Proactive, Detail-oriented Professionals to manage Technician Dispatches, align resources to service tickets, manage & deliver on SLAs and ensure seamless communication between clients, technicians, and stakeholders. You’ll operate our in house developed ITSM tool along with client portals and play a key role in our IT operations. Comprehensive training will be provided! Key Responsibilities: Monitor and Manage incoming service tickets via internal & external portals. Align and Dispatch Field technicians as per ticket requirements, SLAs and resource availability. Maintain detailed logs and trackers for accurate reporting and follow-ups. Collaborate with cross-functional teams to ensure timely resolution. Communicate proactively with clients, technicians, and internal teams via email, chat, and calls. Flag delays, Exceptions, or Escalations as needed. Ensure compliance with SOPs and SLAs. Required Skills & Qualifications: 2–3 years in Service Desk, Dispatch, IT Coordination, or Customer Support. Strong verbal and written communication (fluent English is a must). Experience with ticketing systems or dispatch tools preferred. Proficient in Excel for tracker maintenance and reporting. Excellent attention to detail, multitasking, and time management. Ability to work independently in a remote/hybrid setting. Willingness to work in rotational shifts. Preferred: Experience in IT Staffing, MSP, or Field Services. Familiarity with ServiceNow, Freshdesk, or similar ITSM tools. ITIL Certification preferred. Prior remote/work-from-home experience. Why Join Us? Work with a collaborative and supportive IT Recruitment and Operations team. Flexibility to work from home and our Mumbai office based on your allocated shift. Opportunities to grow into leadership or advanced technical roles. Ready to make an impact? Apply now or tag someone who fits this role! 📧 Send your Resume ONLY to hr@ovationwps.com #Hiring #ServiceDesk #ITJobs #MumbaiJobs #HybridWork #RotationalShift #ITSupport Show more Show less

Hi, We are having an opening for Lead Audit & Compliance Specialist -IT at our Mumbai location. Job Summary : The Lead Audit & Compliance Specialist plays a strategic and hands-on role in managing IT audits, compliance requirements, and risk mitigation initiatives across Sun Pharma's global IT landscape. This role is responsible for planning, coordinating, and executing internal and external IT audits, ensuring adherence to global compliance standards including SOX, GxP, and other regulatory frameworks. The incumbent will work across functions and geographies to embed a culture of compliance, maintain audit readiness, and strengthen IT governance. Key Responsibilities: Audit Lifecycle Management Lead and coordinate global IT audits, including preparation, evidence gathering, walkthroughs, and response submission. Manage the end-to-end lifecycle of audit findings, including tracking, remediation, and closure validation. Compliance & Regulatory Adherence Ensure IT compliance with GxP, SOX, ISO, and other applicable frameworks across infrastructure and service domains. Collaborate with internal stakeholders to implement global policies and ensure readiness for inspections. Documentation & Governance Maintain comprehensive documentation for IT controls, SOPs, risk registers, and mitigation actions. Establish audit dashboards and maintain compliance scorecards by geography and function. Internal Awareness & Training Drive audit and compliance awareness across IT teams through workshops, readiness drills, and role-based training. Continuous Improvement Identify compliance gaps and propose process enhancements or automation opportunities to reduce risk exposure. Specialized Knowledge Requirements Strong understanding of global regulatory standards including SOX, GxP, and ISO 27001 Experience with IT general controls (ITGC), audit frameworks, and risk management tools (e.g., Archer, ServiceNow GRC) Familiarity with ITSM/ITIL processes and audit mapping across Change, Incident, Problem, and Asset Management Exposure to Pharma or highly regulated industries is preferred Internal Stakeholders and Nature of Interaction CIO / Head of IT Service Assurance: Strategic guidance, audit governance, and risk updates Service Assurance, Infra, Cloud, and Application Leads: Evidence coordination, control implementation, RCA collaboration ITBPs, PMO, and HR Compliance: Policy alignment, audit readiness training, and data consistency External Stakeholders and Nature of Interaction Internal & External Auditors: Direct interaction during audit planning, walkthroughs, and evidence presentation Regulatory Inspectors: Respond to inspection findings and ensure documentation and controls are validated Consultants / Third-party Advisors: Best practices adoption, controls benchmarking, and co-sourcing guidance External Interaction % Approximately 3040% of role involves active engagement with auditors, regulatory bodies, and external advisors Nature of Communication Highly structured communication involving formal documentation, audit reports, control narratives, and risk dashboards Strategic presentation of findings to senior leadership and external stakeholders Tactical and operational interactions across teams to ensure data accuracy and audit response readiness Role Played in Negotiations Key influencer in discussions around audit scoping, remediation timelines, and closure sign-off Collaborates with Legal and Compliance teams on the language and commitments in control response narratives Key Decision-Making Expected Assessment of audit risk severity and prioritization of remediation actions Selection and implementation of compliance tools or frameworks for specific geographies or domains Recommendation of policy updates based on new or evolving regulatory standards Key Challenges for the Role Managing diverse compliance obligations across multiple jurisdictions Ensuring consistent and timely audit responses across distributed IT teams Driving cultural shift toward proactive compliance ownership Addressing historical non-compliance in legacy systems Extent and Nature of Innovation Required for the Role High degree of innovation required in designing automation for compliance workflows, dashboards, and evidence management Leveraging analytics to detect non-compliance trends and trigger preventive controls Enhancing audit readiness using AI-enabled documentation checks and control testing tools Job Requirements Educational Qualification: Master's in Information Technology, Risk Management, or related field Certifications: CISA, CRISC, or equivalent certifications are preferred ITIL and GRC platform certification (ServiceNow, Archer, etc.) Skills: Risk-based audit planning and control design Cross-functional collaboration and stakeholder management Tools-based audit management and compliance analytics Experience : 12-15+ years of experience in IT audit, risk, and compliance roles. Exposure to global audit environments and regulated industries (pharma/healthcare preferred) Show more Show less

Salient essential points— joining asap 1. Educational Qualification: (BSc, BTech, Diploma Govt) 2. Desktop Knowledge: (Outlook Fundamentals, OS related issue ) 3 Some Server Knowledge Server- 2016, 2019, 2021, OS, AD, DHCP, DNS, 4 M O365 admin, G-suite, Teams, VC fundamentals 5. Knowledge of Any UTM/Firewall (Sonicwall, Sophos, Fortinet) 6. Should have worked with Backup Solutions (Desireable) 7. Should have worked with Anti Virus, patches 8. Training /Knowledge of Microsoft certification is preferable 9 Communication Skill Excellent (R/W/S English) 10. Work Experience 2-4 + years Responsibilities Job location in south Delhi- Green park Extn. on Yellow line ITIL Based Service Delivery L2 Level trouble shooting and administration Networking management, monitoring, Installation, maintenance and trouble shooting of Firewall applications Email security / network security applications LAN/ WAN/SAN configurations and design Desktop trouble shooting will be expected to interact with Sr people – so attitude and demeanor has to be mature, professional , sensible and proactive will attend to server, mail and desktop related calls managing and setting up remote meetings, management of CCTV constant upgradation of knowledge thru inhouse and internet resources SALARY: starting at 4 LPA or better Qualifications Relevant working experience for 2-4yrs Bachelor's degree in engineering, computer science, or related field, or three yrs Sc Diploma with additional hardware networking training Knowledge and hands on experience on hardware fundamentals , Windows Server, Active Directory, Group Policy, Basic Knowledge of Networking should have understanding of Router, Switch, UTM (Fortinet, Sophos or other UTM ) Good hands on experience/ knowledge on Desktop Fundamentals , Outlook, O365, G Suite English Communication Spoken/ written should be good CCNA/ MSCE Training essential- certification preferred Ideally prefer permanent residents of Delhi – else should be staying in South/ Central Delhi or at close distance to the Yellow Metro line The company COMPUTER WARE (INDIA) PVT. LTD., New Delhi An IT- Enterprise and Systems Integration company fulfilling all IT needs of a customer- IT Products, services, support, Manage-IT, specialized application development… Statutory Requirements by Government of India Friendly co-operative team environment Based in reasonably well appointed & well connected office in South Delhi Business partners/ VAR for IBM, HP, DELL, Samsung, Lenovo, Logitech, Pexip, ManageEngine, Sophos, Sunbird among others More information on www.computerware.in Show more Show less

Hi, We are having an opening for Senior Project Manager -Infrastructure, Service Delivery & Cloud at our Mumbai location. Job Summary : The Project Manager Infrastructure, Service Delivery & Cloud is responsible for end-to-end planning, execution, and delivery of enterprise-scale IT programs across infrastructure, service assurance, cloud modernization, and endpoint transformations. This role spans multiple geographies and involves direct coordination with global business and IT teams, system integrators, OEMs, and managed service providers. The incumbent ensures alignment to timelines, budgets, and business outcomes while maintaining governance across internal and partner-led tracks. Key Responsibilities: Program Planning & Mobilization Lead scoping, effort estimation, and resource planning for large-scale transformation programs. Define project charters, detailed WBS, and RACI aligned to global delivery models. Execution & Delivery Management Drive execution of infrastructure and service delivery projects including: - Global data center transitions - Active Directory and network consolidations - Cloud migrations (IaaS/PaaS/SaaS) - Infrastructure tool deployments (ITSM, Patch, Monitoring, etc.) Conduct daily standups, weekly reviews, and issue resolution forums. Governance, Reporting & Risk Management Track milestones, dependencies, and delivery metrics through PPM tools. Report status to executive stakeholders and ensure escalation frameworks are triggered. Maintain risk registers, mitigation plans, and change logs. Vendor & Partner Coordination Liaise with OEMs, SIs, and MSPs to align project timelines, SoWs, and service commitments. Monitor vendor SLAs and enforce delivery expectations. Budget & Commercial Control Manage project budgets, procurement timelines, and invoice validations in collaboration with Finance and Procurement teams. Documentation & Compliance Maintain project artefacts, SOPs, meeting notes, and audit logs. Ensure compliance with ITIL, GxP, SOX, and internal governance models. Specialized Knowledge Requirements In-depth understanding of enterprise infrastructure, cloud technologies, and ITSM delivery models Experience in managing large cross-border IT projects and global rollouts Expertise in program management tools (MS Project, ServiceNow PPM, Smartsheet) Understanding of ITIL, Agile/Waterfall delivery methods, and compliance frameworks Familiarity with pharma or regulated environments is preferred Internal Stakeholders and Nature of Interaction Global CIO / Head of Infrastructure / Head of Service Assurance: Program reporting, prioritization, escalations IT Business Partners & Regional IT Heads: Coordination of business alignment, site readiness, stakeholder engagement Cybersecurity, Compliance & Quality Teams: Risk approvals, GxP validations, audit support Finance, PMO & Procurement: Budget planning, invoice sign-offs, commercial tracking External Stakeholders and Nature of Interaction System Integrators (SIs), Managed Services Providers (MSPs): SoW delivery, workstream updates, escalations OEMs & Technology Partners: Technical workshops, onboarding support, deployment reviews External Auditors / Consultants: Project evidence submission, controls validation External Interaction % ~40% of time involves collaboration with vendors, partners, and consultants across geographies Nature of Communication Executive status reports, steering committee presentations, RCA documentation Vendor SoW walkthroughs, project onboarding kits, change request documentation Tactical coordination through daily reviews, dashboards, and trackers Role Played in Negotiations Co-leads contract discussions, SoW finalization, change request evaluations with vendor partners Partners with Procurement and Legal to close commercials and delivery terms Key Decision-Making Expected Timeline commitments, phase-wise delivery splits, and budget allocation per stream Risk acceptance levels and mitigation triggers Technology stack choices and tool rollout plans within project guardrails Key Challenges for the Role Managing multi-country deployments with differing infra maturity and timezone alignment Coordinating across internal teams and external vendors with varying delivery cultures Driving compliance across regulated and non-regulated environments concurrently Balancing schedule pressure with resource availability and change impact Extent and Nature of Innovation Required High: Includes driving agile delivery within traditional infra programs Integrating project analytics dashboards and predictive issue management Leveraging automation and templates to streamline onboarding and governance Enabling cross-tower project transparency and digital program management maturity Job Requirements Educational Qualification: Bachelors or Masters degree in Information Technology, Engineering, or equivalent Certifications: PMP or PRINCE2 Certified (mandatory) Agile/Scrum Master certification preferred ITIL Foundation/Intermediate beneficial Experience: 10+ years of project/program management experience, with at least 5 years in infrastructure/cloud/enterprise tool projects Skills: Strong project planning, stakeholder engagement, and risk management Experience working across cultures, vendors, and geographies Excellent verbal and written communication skills Comfort with executive reporting and multi-project dashboards Travel Requirement: Up to 30% based on deployment, review meetings, and partner coordination Educational Qualification : Masters in Information Systems, Engineering, or related field Specific Certification : PMP, PRINCE2, Agile/Scrum Master certifications (mandatory). SAFe or PPM tooling certifications (preferred) Skills : Strong project planning, stakeholder engagement, and risk management Experience working across cultures, vendors, and geographies Excellent verbal and written communication skills Comfort with executive reporting and multi-project dashboards Experience : 12-15+ years of experience in IT audit, risk, and compliance roles. Exposure to global audit environments and regulated industries (pharma/healthcare preferred) Show more Show less

General information Country India State Telangana City Hyderabad Job ID 44751 Department Infor Consulting Services Description & Requirements Summary: As a Monitoring & Problem Management Lead in the Infor Managed Services (IMS) team, you will be responsible for ensuring the stability and efficiency of customer environments by leveraging monitoring, analytics and problem management best practices. Your role will involve proactively identifying patterns of incidents, grouping them into problems and driving continuous improvement initiatives Key Responsibilities: Design, implement, and optimize monitoring solutions to ensure proactive incident detection and prevention Analyze incidents and identify recurring issues and group into actionable problems, interpret metrics from monitoring tools and reporting systems to identify trends, performance bottlenecks and areas for improvement. Perform root cause analysis to recommend and implement optimization strategies. Maintain a problem backlog, prioritizing issues based on business impact. Design and develop tools to monitor critical business processes and automate resolution workflows to improve efficiency and response times. Collaborate with Support, Operations, and Development teams to automate and enhance service delivery processes. Utilize APM (Application Performance Monitoring) and infrastructure monitoring tools to provide deep insights into system performance. Create and maintain sustainable systems and services through process automation and data-driven decision-making. Develop dashboards and reports to track incident trends and problem resolution effectiveness. Actively participate in the Continuous Improvement process, contributing recommendations and implementing enhancements to drive better outcomes. Basic qualification: Excellent English skills (oral and written) Bachelor's Degree in Computer Science or a related field Performance and troubleshooting skills Ability to verbally present complex concepts and technical information to a non-technical audience in a clear and concise manner Customer/key user support and incident solving experience, preferably in the IT sector Strong analytical skills in-depth knowledge in one or more of the following industries: Logistics, Enterprise Resource Planning, Procurement, Manufacturing, Supply Chain Management and Warehouse Management Preffered qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Strong expertise in monitoring and observability tools (e.g UIM, Monocle, Sumologic, Grafana) Strong knowledge of MS Excel and SQL, with the ability to analyze and visualize data effectively. A proactive approach to identifying issues, proposing solutions, and driving optimizations. Excellent analytical and problem-solving skills, with a keen attention to detail. Strong communication skills (both written and verbal) in English, with the ability to articulate technical concepts to both technical and non-technical audiences. Ability to work independently as well as collaboratively within a team. Solid understanding of ITIL framework, especially incident and problem management. Excellent problem-solving skills with a proactive mindset. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Principal Security Engineer + Full Time + **TEAM** Technology + **LOCATION** Gurgaon (https://maps.google.com/maps?q=Gurgaon&zoom=14&size=512×512&maptype=roadmap&sensor=false) + **EXPERIENCE** 15 + **POSTED** 2 days ago REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com and PropTiger.com. In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minorityshareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group,operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia. REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting. With a 1600+ strong team, REA India has a national presence with 25+ offices across India with its corporate office located in Gurugram, Haryana. Housing.com Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting. PropTiger.com PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction. Our Vision Changing the way India experiences property. Our Mission To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders. Our Culture Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 5th among the coveted list of India’s Best 100 Companies to Work For in 2024 by the Great Place to Work Institute®. REA India was also ranked among Top 5 workplaces list in 2023, the Top 25 workplaces list in 2022 and 2021, and the Top 50 workplaces list in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2024 & 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the fourth time in 2024. REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021. REA India is also recognized as one of India’s Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®. At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME! REA India (Housing.com, PropTiger.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively. What does this role hold for you…?? We are looking for a strategic and experienced leader to head our Governance, Risk & Compliance (GRC) and Security Processes functions. The right candidate will bring deep knowledge in information security frameworks, regulatory compliance, and security operations, while driving risk-aware decision-making across the organization. You will ensure compliance with standards like ISO 27001, SOC 2, PCI DSS, and the DPDP Act, while enhancing our security maturity and operational effectiveness. Key Responsibilities : Leadership & Strategy Lead the enterprise GRC & Security Processes roadmap across business units. Align security and risk programs with business objectives. Present risk posture and audit outcomes to CXOs and Board Committees. Own the Enterprise Risk Register and Compliance Dashboard. Compliance Risk Management Ensure compliance with: – ISO 27001 – SOC 2 – PCI DSS – DPDP Act (India) & other privacy regulations Conduct Privacy Impact Assessments and breach response handling Implement automated audit/compliance tracking tools. Information Security Governance Define and enforce enterprise security policies, controls, and standards. Lead ISMS implementation and continuous improvement initiatives. Oversee internal audits, external certifications, and risk assessments. Security Processes Establish and mature security operations processes: – Vulnerability Management – Patch Management – IAM / PAM – SIEM / SOC Operations – Data Loss Prevention (DLP) Set and monitor security KPIs, SLAs, and process automation goals. Drive secure-by-design and DevSecOps practices in collaboration with IT and DevOps. Regulatory Reporting Ensure timely reporting of incidents to CERT-In and relevant authorities. Maintain and test breach notification and regulatory disclosure protocols. Training & Awareness Design and roll out security and compliance training programs. Collaborate with HR and leaders to tailor content across employee levels. Vendor Risk & SLA Oversight Lead Third-Party Risk Management (TPRM) initiatives. Monitor vendor performance against security SLAs and compliance clauses. Budget & Program Oversight Own GRC & Cybersecurity budgets. Identify and deploy tools to automate and scale compliance operations. Apply if you have… Bachelor’s in Engineering, Cybersecurity, IT, or related field. 15+ years in GRC, InfoSec, or Risk leadership roles. Deep knowledge of: – ISO 27001, SOC 2, PCI DSS – DPDP Act and statutory audit requirements – Security governance and risk quantification Strong communication and executive stakeholder management skills. Preferred Certifications CISM, CIPM, or CRISC PMP or equivalent project/program management certification ITIL for service and process governance Know more about us… Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place To Work. Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com & www.proptiger.com.

About The Madras Seva Sadan With a rich history of over 90 years, The Madras Seva Sadan is a prestigious institution in Chennai, dedicated to the holistic development of individuals aimed at producing self-supporting and self-reliant members of society. Its comprehensive approach includes a strong emphasis on education, sports and social welfare. The organisation has grown to encompass 12 units and employs more than 600 people. Today, The Madras Seva Sadan comprises various prominent units such as the Lady Andal IB School, Sir Mutha CBSE School, Sir Mutha Venkatasubba Rao Concert Hall and The Madras Seva Sadan Higher Secondary School, to name a few units. Who are we looking for: We are looking for a detail-oriented, experienced IT Manager with 5 to 10 years of experience who will be responsible for managing the organisation's IT operations. The ideal candidate will also ensure that all systems and services are aligned with the organisation's strategic objectives. This role involves overseeing IT projects, managing the IT team, and ensuring that technology solutions are efficient, secure, and compliant with industry standards. Key Responsibilities: Infrastructure Management: Manage and optimise the organisation’s IT infrastructure, including networks, servers, and cloud services. Cybersecurity: Implement and maintain security protocols to protect sensitive data and ensure compliance with relevant regulations. User Support: Oversee help desk operations to ensure timely support for end-users and resolution of IT issues. Reporting: Provide regular reports to senior management on IT performance, project status, and resource utilisation. IT Strategy Development: Develop and implement the IT strategy in alignment with the organisation’s goals. Team Management: Lead, mentor, and develop the IT team, ensuring effective performance and professional growth. Project Management: Oversee IT projects from conception to completion, ensuring they are delivered on time and within budget. Vendor Management: Manage relationships with IT vendors and service providers to ensure quality service delivery. Budgeting: Develop and manage the IT budget, ensuring cost-effective solutions and resource allocation. Key Skills and Qualifications: Bachelor’s degree in Information Technology, Computer Science or a related field. A Master’s degree or relevant certifications (e.g., PMP, ITIL) is a plus. Proven experience of 5 to 10 years in IT as an IT Manager or similar role. Strong understanding of computer systems, mobile devices, and other tech products. Experience with IT infrastructure management and cloud technologies. Knowledge of data protection regulations and best practices. Detail-oriented with a strong sense of accountability. Collaborative and able to work well across departments. Strong knowledge of IT infrastructure, networks, and systems. Experience with cybersecurity best practices and compliance. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Show more Show less

About _VOIS _VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About _VOIS India In 2009, _VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Roles And Responsibilities Provide recommendations to improve and address/lead critical issues and root cause analysis Required to work as on-call support to provide 24x7 support Pro-actively monitor Critical Services / Business process, identify Business impact Creating and setting of daily Billing schedules (Creating Daily Schedules) Setting up non-schedule related jobs - Daily & weekly & monthly task, health checks, monitoring, housing keeping activities, & proactive restarts Troubleshooting & resolving all incidents, service request, Problem & trouble tickets assigned as per agreed SOPs. Understanding of Control-M Architecture & processes Experience with telecom application domain for minimum 4 years Expert of ITIL/ITSM processes -Strong Skills of Unix & PL/SQL” Experience in end-to-end technical project delivery Expertise in handling admin task like Control-M application upgrade, Agent upgrade etc Experience in driving upgrade/ migrations projects Ability to identify scalability, performance and integration issues and propose optimal solutions. Should be able to collaborate across products/vendors and geography to come up with a compelling solution. Provide recommendations to improve and address/lead critical issues and root cause analysis Required to work as on-call support to provide 24x7 support #_VOIS Core Competencies Pro-actively monitor Critical Services / Business process, identify Business impact Creating and setting of daily Billing schedules (Creating Daily Schedules) Setting up non-schedule related jobs - Daily & weekly & monthly task, health checks, monitoring, housing keeping activities, & proactive restarts Troubleshooting & resolving all incidents, service request, Problem & trouble tickets assigned as per agreed SOPs. Understanding of Control-M Architecture & processes Experience with telecom application domain for minimum 4 years Expert of ITIL/ITSM processes -Strong Skills of Unix & PL/SQL” Experience in end-to-end technical project delivery Expertise in handling admin task like Control-M application upgrade, Agent upgrade etc Experience in driving upgrade/ migrations projects Ability to identify scalability, performance and integration issues and propose optimal solutions. Should be able to collaborate across products/vendors and geography to come up with a compelling solution. #_VOIS _VOIS Equal Opportunity Employer Commitment _VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Who We Are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can. Show more Show less

Staff Engineer-Site Reliability Engineering, Assurant, GCC-India This job is responsible for basic administration, support, planning, implementation and monitoring of systems and infrastructure across various platforms. This includes the understanding of standard engineering patterns in one domain. Can provide solution expansion of existing infrastructure platforms. This position will be at Hyderabad at our India location. What will be my duties and responsibilities in this job? 40% - With moderate direction has working knowledge of job role demonstrating practical application of technical skills and interpersonal core competencies 30% - Provide technical support and in-depth problem analysis capabilities 20% - Manages several small to medium-scale projects and/or task of various complexities across the enterprise 10% - Serves as an advocate for Enterprise customers In some instances of the job, this grade level can be designated to be 80% Operational Support / 20% Solution Delivery Digital Forensic Capabilities: Initiate forensic investigations into IT systems to identify the cause of failures and breaches. Help recover and analyze data from compromised systems using specialized forensic tools (Azure monitor, Dynatrace, Datadog, etc.) Prepare detailed reports on investigation findings, including methods used and evidence discovered. Stay updated on the latest trends and advancements in digital forensics and cybersecurity. Develop automation to diagnose potential problems and alerts before they occur. Wireshark certification (WCNA Certification) preferred Project Management awareness: Understand the basics of project management skills (i.e. Planning/coordination, communications, problem solving, etc. – no certification required, but nice to have) Scrum practice understanding (No certification required, but nice to have) DevOps engineer capabilities: Automation and scripting with moderate programming capabilities (i.e. python, Visual Studio code, and automation tools like Power Automate, PowerApps, etc.) Monitoring/logging Disaster Recovery/ Resiliency capabilities: Knowledge and some experience with disaster recovery practices/planning Business continuity understanding. Miscellaneous: Excellent communications/collaboration skills Problem solving, Continuous learning, Adaptability. Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company What are the requirements needed for this position? May include skills in the following areas: Infrastructure / Network / Server/ Industry Monitoring and Performance Testing Tools / Service Management Process, working knowledge of Technology methodologies (life-cycle management, Agile, ITIL, Waterfall), Intermediate knowledge of Windows, Unix/ Linux Operating Systems, Technology infrastructures in distributed / cloud configurations, broad network IP, relational databases and AD / LDAP directory understanding. Good proficiency in PowerShell, PowerApps, or equivalent scripting languages. 3+ Years of exp in Site Reliability Engineering. What is the Preferred Experience, Skills, and Knowledge needed for this position? Wireshark certification (WCNA Certification) preferred Show more Show less

Skills Required Basic understanding of infrastructure architecture, industry standards and best practices methodology Highly motivated, ability to lead and influence Experience in infrastructure related role, Proven success in projects in large scale projects Strong technical design skills Ability to effectively communicate, coordinate and collaborate successful track record of effective vendor management Knowledge of emerging technologies and vendor landscape, Ability to balance cost against benefits Understanding of business drivers and all stakeholders requirements Understanding of documentation and frameworks Experience in capacity and performance management, understanding of application lifecycle management Hands on experience and expertise with specific infrastructure technologies relevant to organizational needs, including operating systems software, virtualization, automation (on multiple platforms) Creative thinking, innovative approach for solution design, implementation and problem solving. Set and manage stakeholder expectations. Recommend solutions as per RFP requirements or any change order coming from existing clients. Manage vendor relationships from technical matters perspective. Mediate between infrastructure and delivery / development group. Establish and vet key vendors relationships. Assess emerging technologies from key OEMs Guide sales team on price vs performance issues. Experience 8- 15 years of overall experience in the field of IT Infrastructure is essential. Must have at least 3 years experience in designing and implementing products or solutions of any one domain mentioned below: Enterprise Servers & Storage (Cloud computing / Virtualization / Consolidation / Data center / Business Continuity / Backup / Enterprise Servers , Storage and Tape Technologies, Clustering / High availability etc) Enterprise Networking and security ( Routing and Switching protocols, network architecture, connectivity options, network management, remote access, data security, standards and compliance, identity management, log management etc ) Datacenter ( Tier 3 / 3+ DC build including power & cooling) access control and building management system etc) Certifications Any of the industry standard IT Infrastructure related certifications like RHCE/ MCSE / MCTS/ CCNA / CCIE / VCP /CISSP is essential. Also, PMP or ITIL certification will be an advantage. Job Description As part of Solution Architecturing Team (SAT), IT Infrastructure Architect will be responsible for design and delivery of end to end IT Infrastructure solutions for clients from across business will include : Design of IT infrastructure solutions - develop technology strategy with logical and physical designs to meet client requirements, using standard architecture methodologies. Handle multiple infrastructure technologies based on project requirements Preparation of bill of material, technical write-ups for solutions developed Documentation of architecture design to various levels of details Work at CxO level executives to capture of client technical requirements /articulate the solution. Detailed briefing with presentations for larger client audience Work as an individual contributor. Ensure delivery of the infrastructure solutions designed as per scope & project timelines, through right set of internal/external partners. (ref:hirist.tech) Show more Show less

Job Description Job summary: We are seeking a highly experienced DevOps Engineer with a deep focus on AWS and Infrastructure as Code using Terraform . This role requires a self-motivated individual who thrives in a fast-paced, highly technical environment. The ideal candidate is someone who can design, implement, and manage scalable cloud infrastructure while also taking full ownership of projects from start to finish. Key Responsibilities Design, implement, and manage infrastructure in AWS using Terraform Architect and maintain secure, scalable AWS environments including IAM, EC2, RDS, S3, EKS, and VPCs Manage Kubernetes clusters and containerized applications using Docker and EKS Support and maintain serverless applications using AWS Lambda and integrate with other AWS services like S3 Implement CI/CD pipelines and ensure infrastructure reliability and observability Administer Linux systems and create automation scripts using shell scripting Develop and manage database infrastructure, especially PostgreSQL, including schema migrations Troubleshoot and resolve complex infrastructure and networking issues Collaborate with cross-functional teams to deliver secure and robust DevOps solutions Requirements Technical Skills 2 years of experience in DevOps engineering and AWS Expert-level proficiency in Terraform and infrastructure as code best practices Deep understanding of the AWS ecosystem: IAM roles and permissions Network design and security EC2, RDS, S3, and EKS Strong hands-on experience with Docker and Kubernetes Experience building and managing serverless architectures (Lambda, API Gateway, S3) Proficiency with Linux, shell scripting, and common DevOps tools Familiarity with HTTP(S), DNS, web server configuration, and caching mechanisms Solid experience with PostgreSQL and data migration strategies Soft Skills Strong verbal and written communication skills across technical and non-technical stakeholders Demonstrated ability to take ownership and drive initiatives independently Proactive, self-directed, and highly organized Effective problem-solving skills and a detail-oriented mindset Preferred Qualifications Bachelor’s degree in Computer Science, Information Security, or a related field, or equivalent practical experience. AWS certifications (e.g., AWS Certified DevOps Engineer, Solutions Architect) Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, Grafana) Familiarity with Agile/Scrum methodologies Certifications or experience with ITIL or ISO 20000 frameworks are advantageous. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#68B54C;border-color:#68B54C;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

Join us as a DevOps Engineer at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a DevOps Engineer you should have experience with: Should have worked on Prod/Non-Prod Application Support having deep understanding of Linux servers. Good Knowledge on Release, Deployment and Change management process (ITIL). Proficient in UNIX Shell scripting and common commands, Scheduling tools such as TWS, scripting (Shell, Python, etc). Exposure in application deployments, application issue debugging. Certificate Management SSL cert. renewal / CSR generation and it's import. Exposure to DevOps tools such as Jenkins, Git, Jira. Some Other Highly Valued Skills May Include Working expertise in automation of setting up CI-CD pipeline Exposure to AWS Services including S3, Lambda, StepFunction, ServiceCatalog, CloudFormation Experience in setting up automation for BAU task. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Desired Skills and Experience * 7–10 years of experience managing complex IT application and infrastructure projects Strong command of Agile methodologies and principles is a must Strong communication, organizational, and collaboration skills Ability to manage multiple priorities in a dynamic, fast-paced environment Associates degree minimum Plusses ITIL certification is a plus (but not required) Scrum Master certification is a plus (but not required) PMI-ACP or PMP certification is a plus (but not required) Day-to-Day * We are currently seeking an Information Technology Senior Project Manager to support worldwide business application and IT infrastructure projects. You will be the IT Project Manager on multiple key projects. Here are some example IT Projects: Implementing a new business application such as Workday or Atlassian Jira Software; Upgrading an existing platform to the latest release such as ServiceNow or Palo Alto Networks; Opening a new data center or a data center move to a new data center facility. As the IT Project Manager you will be responsible to schedule and lead all weekly project meetings with the core project team as well as a monthly key stakeholder update. You will complete and maintain all project management documentation including a project charter, project plan, responsibility matrix, project timeline with key project milestones. You will leverage Microsoft Azure DevOps (ADO) as the primary project management system, Microsoft Team as your primary communications platform and Microsoft SharePoint as your document repository. Show more Show less