40653 Itil Jobs - Page 35

Job Summary The App Support Lead is responsible for managing and overseeing the support and maintenance of business applications, ensuring their optimal performance and availability. This role involves coordinating with various teams and customers, managing communication with stakeholders, and implementing strategies to enable more automation. Leading a team of support executives includes providing guidance, coaching, and mentoring teams to ensure high-quality support services are delivered. Key Responsibilities Team Management: Oversee support teams, ensuring adherence to performance standards and service level agreements Ticket Management: Prioritize and manage incident tickets, ensuring t...

Lead design, implementation, governance of the ServiceNow CMDB. Manage Discovery, Service Mapping & integrations Develop CI models, workflows & automation Skilled in JavaScript & Glide API,ITIL Collaborate & troubleshoot CMDB issues.

Company Description CSK Information Technology Pvt. Ltd CTC Range 4-6 LPA Your Responsibilities: Support efforts to simplify, protect and enhance the customer experience. Use various tools to investigate incidents, take immediate action, or recommend solutions. Collaborate with customer engineering teams to maintain endpoint health and improve the security landscape Utilize and maintain expertise in Security toolsets , including [Proofpoint. ServiceNow, Microsoft Defender MDE Ensure compliance with ITIL , endpoint standards, policies, and procedures. Essential Requirements: Bachelor’s degree with 3+ years of experience in software support. Experience in customer relations and technical suppo...

We are seeking a ServiceNow Administrator ( CMDB & Domain separation ) with 7+ years of experience to handle daily administration, ensure platform security, and optimise performance. You will configure workflows, support users, and implement enhancements that improve service delivery. The role requires strong expertise in ServiceNow modules (ITSM, ITOM/HRSD/SecOps) and hands-on skills with HTML, CSS, and JavaScript for scripting and configurations. You will collaborate with cross-functional teams to maintain platform stability and drive continuous improvement. About think bridge We are a global digital product development firm that helps growth-stage companies gain the technology sophisticat...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its e...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant commu...

🌟 Join Us as a ServiceNow Business Analyst – Customer Service Management (CSM) 📍 Location: Remote 📄 Type: Contract | Duration: Long term contract (Annual Renewal Basis) Are you passionate about driving strategic initiatives and delivering impactful solutions on the ServiceNow platform ? We’re looking for a ServiceNow Business Analyst with deep expertise in Customer Service Management (CSM) module to join our global team. Why You’ll Love This Role Work on high-impact transformation projects with cutting-edge ServiceNow capabilities. Collaborate with a multi-cultural, distributed team in a dynamic environment. Enjoy the flexibility of a remote role with long-term stability. What We’re Looking ...

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Guidewire developer at PwC, you will specialise in developing and customising applications using the Guidewire platform. Guidewire is a software suite that provides insurance companies with tools for policy administration, claims management, and billing. You will be responsible for designing...

Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SD-WAN Operations Good to have skills : VeloCloud , CISCO Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Network Lead, We are looking for a skilled and experienced Network Engineer with strong expertise in Cisco Routers and VeloCloud SD-WAN technologies. The ideal candidate will play a key role in designing, implementing, and supporting complex enterprise network environments. Additional knowledge of Cisco Switching, Wireless LAN Controller...

About Us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About The Role Manage the Technical & Architecture demands related to transformations within Digital Technology organization...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations, SD-WAN Operations, Info Blox Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: The Enterprise Network Lead is responsible for the architecture, operations, and continuous improvement of enterprise network infrastructure across global environments. This role involves technical leadership in Cisco Routing & Switching, Fortinet switching, Meraki/Fortine...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 19 January 2026 Date updated: 03 Nov, 2025 Job Description Job Title: Basis AMS Specialist Purpose Responsible for managing Lixil’s global SAP environment. Adhere to architecture design of the SAP systems. Provide guidance to first, second and third line teams on SAP best practices. Main Role/ Responsibilities Ensure the SAP based systems operate reliably and efficiently in a secure environment. This includes assisting with the configuration and maintenance of High Availability and Disaster Recovery SAP solutions. Provide support for other applications and services as requested by ...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 9 March 2026 Date updated: 25 Nov, 2025 Job Description Job Title: SAP Basis Specialist Purpose Responsible for managing Lixil’s global SAP environment. Adhere to architecture design of the SAP systems. Provide guidance to first, second and third line teams on SAP best practices. Main Role/ Responsibilities Ensure the SAP based systems operate reliably and efficiently in a secure environment. This includes assisting with the configuration and maintenance of High Availability and Disaster Recovery SAP solutions. Provide support for other applications and services as requested by the...

Job Title: Delivery Manager – Product Engineering & ERP Solutions Job Summary: We are looking for an experienced Delivery Manager with strong expertise in platform/application development, product engineering , and ERP application delivery . The ideal candidate should also have hands-on experience managing L1, L2, L3 support with defined SLAs and ITIL processes . The role involves end-to-end delivery ownership, stakeholder management, and leadership of cross-functional teams to ensure high-quality outcomes. Key Responsibilities: Manage end-to-end delivery of product engineering and ERP projects . Lead platform/application development using Agile/Waterfall/hybrid models. Coordinate with engin...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Lixil India is Hiring for System Engineers - Global IT Operations Center at Gurgaon Location This is a 6 day a week, and 3 shifts role. This Position Will Be Responsible For Continuously monitor system alarms from all kinds of IT devices in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the...

Role Overview The IT Infrastructure & Security Manager will oversee all internal IT systems, networks, and security. This hands-on role focuses on ensuring reliable connectivity, strong security across devices and networks, and standardized IT processes.The manager will also drive documentation, monitoring, and reporting while building a scalable IT setup that can support the company’s growth to 500+ users. Key Responsibilities 1.Infrastructure & Systems Management ● Oversee and maintain all on-prem IT assets — switches, routers, Wi-Fi, servers, and user devices. ● Ensure reliable LAN/WAN setup, VPN, and remote connectivity. ● Manage hardware lifecycle (procurement, tagging, deployment, and ...

Technical Account Manager (TAM) is accountable for post-sales technical relationship management with enterprise clients across multiple cloud platforms (AWS, Azure, GCP, private/hybrid). The TAM ensures successful onboarding, optimization, ongoing support, and business growth by acting as the technical advisor and trusted advocate for clients. This role collaborates cross-functionally with engineering, operations, product, and customer success teams, and proactively drives adoption, maximizes customer value, and mitigates risk across complex and dynamic cloud environments. Key Responsibilities: Own the technical relationship for designated accounts, delivering tailored advisory, escalation m...

Company Description We specialize in providing professional certifications across various fields to enhance career growth and skill development. Our offerings include Project Management certifications like PMP®, CAPM®, and PRINCE2®, Cybersecurity certifications such as CISA®, CISM®, and CISSP®, and Cloud & IT certifications including AWS, Azure, and ITIL®. Additionally, we focus on skill development in areas such as Agile, Business Analysis, and Leadership. Our goal is to equip professionals with skills and credentials that enable them to excel in their careers. Role Description This is a full-time, on-site role for an Inside Sales Executive located in Indore. The Inside Sales Executive will...

Job Role: ServiceNow ITOM & CMDB Engineer Location: Chennai/Pune/Hyderabad Years of experience: 8+ years and latest 4+ years in ITOM Job description: We are seeking a skilled and motivated ServiceNow ITOM & CMDB Engineer to join our IT Service Management team. The ideal candidate will have hands-on experience in implementing and maintaining ServiceNow ITOM modules and managing the CMDB to ensure accurate and reliable configuration data across the enterprise. we are looking for someone with both ITOM implementation and support experience. Specifically, we are needing someone with Service Mapping implementation experience who also has support experience across all ITOM modules (CSDM, CMDB, Dis...

Company Description Infonet Solutions is a leading provider of technology solutions specializing in cloud services, cybersecurity, and managed IT solutions. We help businesses modernize their IT infrastructure, secure digital environments, and enable seamless transformation in an ever-connected world. With expertise in cloud migration, network management, and digital transformation, we deliver customized and scalable IT solutions that evolve with clients’ business needs. Our focus on reliability, security, and scalability allows businesses to operate with confidence and deliver value to their customers. We aim to be a trusted partner in powering business growth and innovation. Role Descripti...

Role: Associate Technology Manager - Network Location: Bengaluru Experience: 10+ years Employment Type: Full-time About the Role We are seeking an experienced Associate Technology Manager - Network to lead our high- performing Network Operations team and serve as the primary client-facing representative for all network-related discussions. Technical Expertise Juniper Networks  Strong hands-on experience with Juniper SRX, EX switches, and Mist platform.  Ability to manage and troubleshoot routing, switching and WiFi environments.  Expertise in Junos OS, configurations, policies, VPNs, and automation concepts. Cisco  Proficient in managing Cisco LAN & Wi-Fi infrastructures in large enterpr...

Cisco ISE Engineer Location: Hyderabad Experience – 5-8 years Immediate Joiners Preferred. *********Kindly share your resume to nsenthil.kumar@genpact.com with Sub of "Cisco ISE Engineer" along with notice period********* In this role of Cisco ISE Engineer, with a minimum experience in core areas such as AAA (Authentication, Authorization, and Accounting), profiling, NAC (Network Access Control), and troubleshooting. The ideal candidate will have a strong background in the administration, upkeep, and upgrade of Cisco ISE solutions and deep understanding of network security concepts, AAA protocols, endpoint profiling, and network access control (NAC) technologies. Responsibilities Design and ...

Position - SOC (Security Operation Centre) Experience - 3-6yr Budget - 7-8 LPA Location - NashikWorking Days - 5 Key Responsibilities: Handle and oversee incident management. Identify, prioritize, and resolve IT/security incidents. Manage DLP events, proxy rules (Netskope), and governance tasks. Monitor tools: CrowdStrike, ForeScout (NAC), Fortinet Firewall, WAF (AppTrana). Collaborate with IT/Infosec teams and advise on patch implementation. Required Skills: 5+ years in IT service & security management. Strong knowledge of ITIL, COBIT. Hands-on with CrowdStrike, Netskope, Azure, Backup & Recovery. Basic Perl & Windows scripting. Strong analytical, problem-solving, and managerial skills.

🚀 New Opportunity – L2 Incident Coordinator 🚀 Location: Hyderabad Duration: 12 Months - extendable Shift: Rotational Shift SOW: Major / Critical Incident Manager Function: IT Location: Hyderabad, India Roles and Responsibilities Manage Major IT Incidents across multiple platforms and technologies throughout the organization. Drive conference bridges/chats and manage communication for high-priority incidents (P1/P2/P3) in a 24×7 environment. Own end-to-end accountability of major incidents with business, financial, regulatory, or reputational impact. Drive quick restoration of impacted services while ensuring service levels are met. Monitor ServiceNow queue and manage tickets assigned to the ...

We are seeking a motivated and experienced Smart City ICT Project Coordinator to support execution and coordination of large-scale event and urban technology projects such as Simhastha Kumbh, ICCC modernization, crowd management systems, ITMS, video surveillance, AI-based analytics, and citizen service platforms. The role includes documentation, solution planning, site surveys, vendor coordination, compliance tracking, and ensuring smooth implementation of technology-enabled infrastructure. Employment Type Full-time | Field Support (Onsite) Location - Ujjain, Madhya Pradesh Experience Required: 3–4 Years Key ResponsibilitiesProject Planning & Documentation Support development of Scope of Wor...