28826 Itil Jobs - Page 32

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description 10-15 years’ experience in a similar role within the financial industry and complex international environment Familiarity with reporting software, ITSM tools like ServiceNow, and diagramming and project management software is strongly preferred ITIL and/or PMP certified would be a preferred Ability to think out of the box, solve problems, encourage innovation and manage change Actively promotes ideas, proposals, and influences strategy Excellent critical thinking and creative problem-solving skills Excel...

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description The Role:- Manage escalated tickets from Service Desk L1 and other support group. Performs advance troubleshooting and handles more complex issues or unresolved incidents/request. Records/tracks issue/request and confirm resolution prior to closure. Responses are not scripted and require extensive probing of callers for specific information. Collaboration, Coordination and Communication with Infrastructure, Engineering, or other support groups to resolve Incidents and Requests. Aid Infrastructure/enginee...

Entity: Technology Job Family Group: IT&S Group Job Description: The Network Monitoring Tools Engineer will be responsible for leading, maintaining, and enhancing enterprise monitoring platforms that support proactive identification and resolution of network issues. The role involves configuring, optimizing, and integrating supervising tools to ensure accurate transparency of network health and performance. The incumbent will work with L2/L3 teams, infrastructure engineers, and business partners to deliver actionable insights, streamline fix processes, and continuously improve monitoring capabilities. This role is key in ensuring the supervising ecosystem supports operational stability, redu...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to q...

Job Description Requirements: Proven experience as a PowerPoint Presentation Expert or similar role. Proficiency in Microsoft PowerPoint and other presentation software. Strong graphic design skills and a keen eye for detail. Excellent communication and collaboration skills. Ability to work on MS Excel with macro skills is an added advantage Ability to work under tight deadlines and manage multiple projects simultaneously. Creative thinking and problem-solving abilities. Knowledge of multimedia elements such as images, videos, and audio integration Basic knowledge of ITIL is an added advantage Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in...

Req ID: 339055 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Mandate work from office. 3-5 Years of Experience Job description: Provide L1 technical guidance in activities ass...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Systems Engineer Responsibilities Continuously monitor system alarms from all kinds of IT Services such as Network, Server, Cloud etc. in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the ticketing system Provide monitoring and KPI reports regularly and upon request Ensure adherence to SLA...

Job Location- Chennai & Pune We are seeking a highly skilled and experienced Subject Matter Expert (SME) in SD-WAN and SASE technologies to lead and support incident management processes within our network operations. The SME will be responsible for diagnosing, resolving, and preventing complex network incidents, ensuring high availability and performance of secure connectivity solutions across the enterprise. Key Responsibilities: Incident Management: Lead the resolution of high-priority incidents related to SD-WAN and SASE platforms(Versa) Act as the escalation point for complex network issues. Perform root cause analysis (RCA) and drive corrective and preventive actions. Collaborate with ...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. BSE Consultant Opportunity: In recent years, technology has disrupted and transformed government entities and multinational corporations, reshaping their operations and elevating their focus on elite Customer Experience (CX) and Employee User Experience (EUX). As a business consulting professional, you play a pivotal role in helping our MENA ...

Position - Network Security L3 Mandatory Skills – Cisco ACI, Routing Protocols & at least 2 security firewalls real time experience in recent. Education – B.E/B.Tech Only, Regular Shifts – Rotational, 6 days week office Sharing detailed JD below FYR:- Job Description: We are looking for an experienced L3 Network Engineer to lead our network operations. The successful candidate will have extensive experience with Cisco AAA servers, Cisco Next Gen Firewalls, Palo Alto Firewalls, Citrix Load Balancers, and Cisco ACI & SDN. This role involves designing, implementing, and optimizing network solutions, as well as providing advanced support and guidance to the network team. Key Responsibilities: In...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Lixil India is Hiring for System Engineers - Global IT Operations Center at Gurgaon Location This Position Will Be Responsible For Continuously monitor system alarms from all kinds of IT devices in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the ticketing system Provide monitoring and KP...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Lixil India is Hiring for System Engineers - Global IT Operations Center at Gurgaon Location This Position Will Be Responsible For Continuously monitor system alarms from all kinds of IT devices in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the ticketing system Provide monitoring and KP...

About Ensono Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and ma...

Job Title: Production Support Specialist Experience: 5+ Years Location: Pune Job Summary We are seeking a skilled Production Support Specialist with a strong background in authentication technologies, Linux administration, Azure Cloud, and containerized environments. The ideal candidate will be responsible for supporting, monitoring, and maintaining production-grade applications and infrastructure to ensure high availability, reliability, and performance. Key Responsibilities Provide end-to-end production support for web applications and related infrastructure. Troubleshoot and resolve incidents, performance issues, and deployment errors in production environments. Manage and maintain Linux ...

Location - Gurugram Experience - 6+ Years Apply Now Job Description We are seeking a passionate candidate, who is result orientated, sound knowledge of IT services , with either a proven track record of technical writing and proposal/bid management in government or commercial proposals. The consultant will be accountable for technical writing for business proposals and managing large and complex proposals as projects. Key Responsibilities To respond to RFP/RFI documents. Scope analysis and feasibility studies. To perform bid management, creation of bid plans, schedule and kick off packs. Creation of outlines, storyboarding and win themes. To create compliance matrix. To research and write ge...

As the IT Manager at Sanand, you will be responsible for all IT applications and services on-site, including planning, implementation, and support of all IT systems and physical infrastructure. This role requires strong leadership and technical skills, as well as availability for off-hour, weekend, and holiday coverage as per business needs. **Key Responsibilities:** - Supervise teams of GSR, agency, and purchased service resources to ensure smooth IT operations at the site. - Manage PDC operations, NSC, Customer Relationship Center (CRC), and Chennai plant related operations. - Interact directly with business partners at all levels, including plant management, manufacturing directors, vendo...

As a Senior ServiceNow Developer/Administrator with 7-8 years of experience, your role involves designing, developing, implementing, and supporting ServiceNow solutions. You will be responsible for maintaining existing modules, developing new applications, and ensuring optimal platform operation. Your expertise in ServiceNow architecture, problem-solving, automation, and system integration will be crucial for success. **Key Responsibilities:** - Lead the design, development, and deployment of new applications and enhancements within the ServiceNow platform. - Customize and configure ServiceNow applications including Incident, Change, Problem, Service Request, and CMDB. - Develop and maintain...

As a skilled ServiceNow Developer, your role will involve designing, analyzing, and delivering scalable solutions within the ServiceNow platform. You will closely collaborate with stakeholders to comprehend business requirements, assess various solution paths, and implement the most efficient and maintainable approach. - Analyze business needs and propose effective ServiceNow solutions, highlighting pros and cons of each option. - Collaborate with stakeholders to review user stories and clarify requirements. - Continuously improve the ServiceNow platform by identifying gaps, implementing new features, and adhering to platform best practices. - 4-7 years of hands-on experience in ServiceNow d...

WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE An Associate Field Engineer is responsible for performing maintenance repairs and install...

About the Role: We’re seeking a skilled IT Service Desk Manager to lead Haass’s IT Service Desk function . This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You’ll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering with leadership across the business to improve support standards and customer satisfaction. You will also provide guidance to a team of IT support staff while playing an active role in coaching, mentoring, and operational oversight and process improvement. Responsibilities: • Team Leadership: Lead, mentor, and manage the IT Service Desk Team to...

Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Experience: 4yrs to 10 yrs Preferred Knowledge/Skills: Demonstrates expert abilities providing functional solutioning for the Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following: Demonstrates expert abilities managing ITIL Processes; Tracking SLA’s, and contracting; Demonstrates advanced abilities providing solution strategy and Application Evolution Services (AES, formerly AMS) delivery as a Guidewire Functional Lead....

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Job Summary: We are seeking a Technology Control Testing Manager to join our newly established Centralized 1LoD Control Te...

Role Overview: As an IT Technical Consultant specializing in IT-Security/ Active Directory for a client located in Mysore, Nanjangud at Maier Vidorno Altios, you will be a valued member of the global IT-Security Team. Your primary responsibility will be implementing configurations for Active Directory, Azure Active Directory, PKI, and System Monitoring utilizing a DevOps approach. Your expertise in Directory Services, PKI, System Monitoring, and IT-Security will be essential in upholding high security standards in a dynamic environment. Key Responsibilities: - Active Directory and Azure Active Directory: - Fulfill requests for account management and policy definitions. - Regularly review dat...

Role Overview: You will be responsible for owning the NCR Voyix Configuration Management and Discovery processes, as well as supporting the business needs for Event Management. Your technical duties will involve overseeing discovery schedules, integrating event management sources, and ensuring the health and accuracy of the Configuration Management Database (CMDB). Additionally, you will lead the strategy and process development to enhance the existing ServiceNow based CMDB and CSDM framework in alignment with ITIL and industry best practices. Your reporting line will be to the ITOM Manager, and you will collaborate closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholde...

AWS Dev Ops Engineer II Experience: 7+ years of software engineering experience, with at least 4+ years in Amazon Web Services (AWS) and cloud solutions. Job Summary We are seeking an experienced AWS Dev Ops Engineer II with strong technical leadership, hands-on experience in AWS DevOps mindset. The ideal candidate will possess in-depth knowledge of AWS services, infrastructure automation, Kubernetes, along with demonstrated success in customer satisfaction and cloud deployment processes. We are looking for an OpenShift / Kubernetes Engineer with broad expertise in orchestrating, automating, and supporting cloud-native platforms and application ecosystems. You’ll ensure the reliability, avai...