ITIL Capacity Management

Experience/ Preferred Skills:

• Minimum experienced 3-5 years of IT Capacity Managemen

• Splunk Hands on experience with regular expression

• Demonstrated prior experience creating multi-tiered capacity models with complex failover strategies and thresholds

• Demonstrated prior experience in a Capacity Management Methodology role.

• BA or equivalent working experience working in a mathematical/ statistical and quantitative analytics role.

• Prior working experience working with ITIL Capacity Management best practicesCOBIT Framewor

• The candidate will be expected to foster a culture of support and knowledge sharing.

• Key responsibility:Role: Capacity Planner/ AnalystPrimarily capacity management of mid-range systems and infrastructureAbility to communicate and provide capacity executive summaries to our partners and stakeholdersProviding data analytics and capacity forecast modelsUnderstanding of hardware Infrastructure, architecture, and disaster recoveryIT Service Management (ITSM)Advisor for system and application performance improvements with other partners and stakeholders ,Preferred understanding of Agile methodologies, Splunk data mining expertise, and demand data/BVIconcepts

• Candidate will participate in multiple projects and have a specific set of deliverables around Performance and Capacit

• Candidate will be required to review technical project documentation in an effort to identify performance and capacity impacts to the infrastructure. Projects identified with impact will be engaged and the candidate will provide support and consulting for the project(s) in question.

• Candidate will work with other support teams to collectively provide forecasts and models for performance and capacity of impacted components.

• Once performance testing is underway, the candidate will review saturation test results and artifacts (e.g., AppDynamics, DynaTrace, Splunk, SAR/vmstat, application logs and Performance Center results) to measure and interpret capacity thresholds/limits.

• Candidate will also be required to support capacity related BAU activities associated to audit requirement.