Channel Factory logo

IT Support & Security Engineer (Mid–Senior)

4 years

0 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform: Linkedin logo

Apply

Skills Required

support security technology data strategies automation macos compliance mfa onelogin logistics monitoring phishing tracking coordination documentation audit onboarding offboarding communication collaboration scripting

Work Mode

Remote

Job Type

Full Time

Job Description

About Channel Factory

Channel Factory is a global technology and data platform that helps advertisers and agencies build brand-suitable, contextually aligned ad strategies. Our IT team supports a distributed, cloud-first workforce across North America, EMEA, and APAC - focused on seamless user experience, automation, and secure device management.

Role Overview

The India-based IT Support & Security Engineer will provide technical support for local and regional users, manage IT systems, and assist in security operations. You’ll handle daily support tasks and play an active role in implementing security initiatives alongside the global IT Security team.

What You’ll Do

  • Provide Tier 2/3 IT support for users in India and the broader INSEA region.
  • Manage macOS devices in Jamf Pro and ensure compliance and patching.
  • Support Google Workspace and SSO/MFA administration (OneLogin or similar).
  • Handle local hardware logistics and vendor coordination.
  • Assist with security operations, such as:
  • Endpoint monitoring and alerts.
  • Phishing response and triage.
  • Basic vulnerability tracking and coordination with the global security team.
  • Maintain asset and access documentation for audit readiness.
  • Participate in automation, onboarding/offboarding, and other IT improvement projects.

Qualifications

Who You Are

  • 4+ years in IT Support or Systems Administration.
  • Experience with Jamf Pro and macOS management.
  • Familiarity with Google Workspace and identity systems (SSO/MFA).
  • Strong understanding of IT security fundamentals (endpoint, email, MFA, least privilege).
  • Excellent communication and remote collaboration skills.
  • (Preferred) Experience with security tools (e.g., Rapid7, CrowdStrike, SOAR, or similar).

Nice to Have

  • Scripting or automation skills (Python).
  • Experience supporting security incident response or compliance initiatives.
Must have skills
  • Jamf Pro
  • macOS management
  • IT security fundamentals
  • python
  • rapid7
  • crowdstrike
  • SOAR

More Jobs at Channel Factory

Communication Designer

Gurugram, Haryana, India

5.0 - 5.0 yrs
|

Salary: Not disclosed

Sales Manager - West

Mumbai, Maharashtra, India

Experience: Not specified

|

Salary: Not disclosed

Sales Manager - North

Gurugram, Haryana, India

Experience: Not specified

|

Salary: Not disclosed

Sales Manager - West

Mumbai, Maharashtra, India

6.0 - 6.0 yrs
|

Salary: Not disclosed

Senior Executive – Ad Operations

Mumbai, Maharashtra, India

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Channel Factory logo
Channel Factory

RecommendedJobs for You

Channel Factory logo

IT Support & Security Engineer (Mid–Senior)

Channel Factory

mumbai, maharashtra, india

Channel Factory logo

IT Support & Security Engineer (Mid–Senior)

Channel Factory

mumbai, maharashtra, india