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0.0 years

2 - 3 Lacs

Hyderabad, Bengaluru

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Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies and processes as required. Requirements : Education: Bachelors degree in Computer Science, Information Technology, or related field (preferred but not mandatory). Experience: No prior experience required; internships or academic projects in IT are a plus. Basic knowledge of Windows OS, MS Office, and networking concepts. Strong communication and interpersonal skills. Ability to work in shifts or flexible schedules if needed. Willingness to learn and grow in a fast-paced environment

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0.0 years

3 - 3 Lacs

Hyderabad, Bengaluru

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Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies and processes as required. Requirements : Education: Bachelors degree in Computer Science, Information Technology, or related field (preferred but not mandatory). Experience: No prior experience required; internships or academic projects in IT are a plus. Basic knowledge of Windows OS, MS Office, and networking concepts. Strong communication and interpersonal skills. Ability to work in shifts or flexible schedules if needed. Willingness to learn and grow in a fast-paced environment

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0.0 years

3 - 3 Lacs

Hyderabad, Bengaluru

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Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies and processes as required. Requirements : Education: Bachelors degree in Computer Science, Information Technology, or related field (preferred but not mandatory). Experience: No prior experience required; internships or academic projects in IT are a plus. Basic knowledge of Windows OS, MS Office, and networking concepts. Strong communication and interpersonal skills. Ability to work in shifts or flexible schedules if needed. Willingness to learn and grow in a fast-paced environment

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0.0 - 2.0 years

3 - 4 Lacs

Nagpur, Pune

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Role & responsibilities Collaborate with educational institutions and internal stakeholders to gather, analyze, and document business processes and system requirements. Define clear project objectives, scope, and deliverables in alignment with business goals. Conduct training sessions and provide ongoing user support during and after system deployment. Monitor project milestones and progress using appropriate tools; ensure timely escalation of risks and issues. Prepare project reports and dashboards for internal review and client communication. Continuously identify opportunities to improve project efficiency and delivery processes. Prepare detailed documentation including business rules, data models, system workflows, and SOPs. Coordinate with development, testing, and design teams to ensure accurate and timely implementation of requirements. Lead User Acceptance Testing (UAT) by working closely with users to validate functionality against requirements. Preferred candidate profile Good ommunication and stakeholder management skills. Problem-solving and decision-making abilities. Ability to handle multiple projects and meet deadlines. Proactive, self-motivated, and detail-oriented.

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8.0 - 13.0 years

6 - 8 Lacs

Noida

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What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server, Exchange server and M365. Asset/Device management.

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1.0 - 4.0 years

0 - 3 Lacs

Hyderabad

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Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice Process in Hyderabad. Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Service Desk- Voice, Hyderabad) Role: Service Desk - International Voice Shift: 24/7Location: Hyderabad(Work from office) Experience: 1 - 4 Years Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting : Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication : Clearly explain technical concepts to non-technical users . 2. Product Knowledge: Microsoft Ecosystem : Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches : Stay informed about product updates, patches, and known issues. Self-Service Guidance : Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support : Escalate complex issues to higher tiers when necessary. Remote Assistance : Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management : Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: First-Contact Resolution : Strive for first-contact resolution whenever possible. Professionalism : Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback : Collect feedback and identify areas for improvement. 5. Collaboration: Cross-Functional Teams : Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing : Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: Adherence to Policies : Follow Microsofts support policies and guidelines. Quality Metrics : Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills : Account & Payment Management : Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management : Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance : Help customers with sign-in or sign-up processes. Refunds and Purchases : Assist with refunds and guide customers through product purchases. Token Redemption : Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills : Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Skills : Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. Must adhere and non-negotiables : Excellent in communication Comfortable working in US shift 24*7, flexible shifts 100% WFO, no hybrid Preferred Qualifications : Any Graduate If interested, please share your resume with below details to srishti.shikha01@infosys.com Name: Email & Mobile Number: Graduation: Date Of Birth: Post-Graduation: (If applicable): Total experience: Relevant experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Current location: Flexible with Night Shift: Regards, Infosys BPM Talent Acquisition | INFY HR

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3.0 - 8.0 years

4 - 7 Lacs

Ahmedabad

Remote

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Key Skill Willing to work in US shift (8:00 pm to 5:00 am IST) Should have a technical education background (B.Tech/BE/BCA/M.Tech/ME/MCA) Excellent English communication skills

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2.0 - 4.0 years

5 - 9 Lacs

Mumbai, Hyderabad

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Key Responsibilities: Provide technical support for desktops, laptops, printers, and mobile devices Install, configure, and maintain software, hardware, and networks Monitor and maintain servers, data backups, and cybersecurity protocols Troubleshoot system/network issues and ensure minimal downtime Coordinate with vendors for IT assets, services, and support Maintain documentation of systems, procedures, and configurations Assist in implementation of new technologies and upgrades

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0.0 - 2.0 years

0 Lacs

Mumbai

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Description IT Support Intern - Information Technology Who we are and what we do? WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. WRI India s mission is to move human society to live in ways that protect Earth s environment and its capacity to provide for the needs and aspirations of our generations. Through research, analysis, and recommendations, WRI India puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being. We are inspired by and associated with World Resources Institute (WRI), a global research organization. Currently over 250 researchers are working with WRI India in our offices at Delhi, Mumbai and Bengaluru. Program Overview for Information Technology: The WRI IT Department manages the procurement, use and maintenance of all electronic equipment by the Institute. It provides the infrastructure and technology for automation and operational efficiencies across the enterprise. It implements the governance for the use of network and operating systems, and it assists the Business units by providing the required tools and functionality. It is a part of Global Operations Team which ensures efficiency of operations and consistency of practices throughout the WRI network. Job Summary We are looking for a motivated IT Support Intern to join our team and contribute to our IT operations and SharePoint knowledge management practices. You will provide IT support and managing SharePoint knowledge resources. This position is based in WRI India s Mumbai office with 5-day work-from-office (WFO) setting. How your day will unfold: IT Support (30%): Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot and resolve technical problems promptly. Help with the setup, configuration, and maintenance of IT equipment and software. Document and track issues using our ticketing system. SharePoint Knowledge Management (70%): Help develop and maintain SharePoint sites and libraries. Help clean and organise SharePoint sites to streamline content and reduce unnecessary data. Help organize and manage SharePoint knowledge resources. Support the implementation of best practices for document management and knowledge sharing. Provide support to employees on SharePoint functionalities. Requirements and skills that we seek: Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field. Basic knowledge of IT support practices and troubleshooting techniques. Familiarity with Microsoft 365 Suite and SharePoint. Problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Experience with Windows operating systems and Microsoft Office Suite. Knowledge of SharePoint site customization and document management.

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1.0 - 6.0 years

3 - 4 Lacs

Pune, Bengaluru

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Must have 1-2 Years of exp in Service Desk Skills- Tech support/IT Service Desk/IT Helpdesk/Technical Voice Process/IT Support/Active director Pune/Bangalore 4 LPA Graduate Immediate Joiners Us Shifts 5 Days 2 Way cabs Contact- 6205633155(Jaspreet)

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0.0 - 1.0 years

1 - 1 Lacs

Jalgaon

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Responsibilities: * Conduct field surveys on manufacturing quality * Provide IT support at service desk * Conduct market research for industry associations * Report findings to stakeholders * Collect data through market survey. 50+ Vacancies All MH Flexi working Work from home Over time allowance

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2.0 - 5.0 years

4 - 4 Lacs

Bengaluru

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Responsibilities: Client support and software installations AMC & license management Internal IT support Experience & Skills: 1-2 years of experience in an IT support or systems administration role Strong communication and interpersonal skills Health insurance Annual bonus

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12.0 - 15.0 years

55 - 60 Lacs

Ahmedabad, Chennai, Bengaluru

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Dear Candidate, We are hiring an IT Systems Engineer to manage and support enterprise infrastructure, ensuring optimal performance, scalability, and security of IT systems. Key Responsibilities: Install, configure, and maintain servers, networks, and endpoints. Monitor system health and respond to outages or anomalies. Perform upgrades, patch management, and system backups. Enforce security standards and policies across IT assets. Collaborate with other IT teams for project deployments. Required Skills & Qualifications: Experience with Windows/Linux system administration. Strong knowledge of networking (TCP/IP, DNS, DHCP). Familiarity with virtualization (VMware, Hyper-V) and storage systems. Good understanding of security practices and troubleshooting tools. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

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0.0 - 5.0 years

0 Lacs

Jaipur

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We are looking for a passionate and proactive IT Intern to join our dynamic team. The ideal candidate will assist the IT department with day-to-day operations and support activities. Location: Jaipur MI Road Education: B.Tech/B.E. Computer Science / IT, BCA, MCA or equivalent Employment Type: Internship (3 to 6 Months) Stipend: 10-12k per month Basic understanding of computer systems and other tech products. Familiarity with operating systems (Windows, Linux, etc.). Good problem-solving skills and a willingness to learn. Strong communication and team collaboration abilities. Must be available for the full duration of the internship.

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1.0 - 6.0 years

5 - 6 Lacs

Noida

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Hiring for International Technical Support (Voice / Email / Chat) Require Exp: Min. 6 months into International Technical Support Skills: Technical Troubleshooting, Customer Service, L1 Technical Support, Service Desk Must have excellent communication skills CTC: Up to 5-6 LPA Location: Noida Qualification: Any Graduate Work from office Shifts: Night (Rotational) 5 Days Working; 2 days rotational off Notice: Only Immediate Joiners CONTACT: Archana- 9531592641

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2.0 - 4.0 years

6 - 10 Lacs

Mumbai

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locationsMUMBAI, IND time typeFull time posted onPosted 11 Days Ago job requisition idR1147532 . TECHNICAL SKILLS: Thorough knowledge of Windows 10 and above Operating System. Good working knowledge of Windows, MS Office 365 & internet technologies. Basic knowledge of networking concepts, troubleshooting LAN/remote access problems. Expertise in configuring and troubleshooting Office365, Browser troubleshooting. Ability and willingness to learn quickly, keep knowledge current. EDUCATION & WORK HISTORY: Minimum qualificationHSC (Grade 12). Technical diploma is preferred, but not mandatory. Minimum 2 years of experience in a technical support role. Candidates with prior experience in a technical, voice-based process will be given priority. COMMUNICATION SKILLS: High proficiency in English grammar, vocabulary, and sentence structure. Fluency in speech - Ability to hold a conversation with ease and minimal use of fillers. Clarity in speech Neutral accent, appropriate rate of speech, pleasant voice, and confident tone. Listening skills - Comprehend what is said, respond appropriately without interrupting the speaker. OTHER ESSENTIAL SKILLS: Telephone etiquette - basic call handling skills. Customer service skills (persuasion, empathy, helpfulness & positive attitude). Good business communication skills (e-mail). Offers of employment are conditional upon passage of screening criteria applicable to the job.

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2.0 - 6.0 years

2 - 4 Lacs

Mumbai

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Location: Head Office, Lower Parel, Mumbai Company: Nandivardhan Group Experience Required: Max 3 years of experience Industry: Real Estate Reporting To: Sr. Manager Website Link: https://nandivardhan.com/ Working Days: 6 Days working (Alternate Saturdays & All Sundays Off) Qualification: B.E. / B.Tech in Information Technology, Computer Science, or related field Objective: We are looking for a proactive and technically sound IT Executive to manage our in-house IT operations. The ideal candidate will be responsible for providing technical support, maintaining hardware and software systems, ensuring network security, and managing IT infrastructure at the Head Office. The role requires a hands-on professional who can handle day-to-day IT tasks efficiently and contribute to the companys overall digital infrastructure. Key Responsibilities: IT Support & Troubleshooting: Provide first-line support for all hardware and software-related issues across the office. Diagnose and resolve system/network issues, printer configurations, and email/client problems. Install, configure, and update computer hardware, operating systems, and applications. Network & Infrastructure Management: Monitor and maintain local area networks (LAN), Wi-Fi, routers, and switches. Ensure internet connectivity and troubleshoot network downtimes or slow performance. Manage VPN and remote access configurations for remote employees. Hardware & Asset Management: Maintain inventory of IT assets, ensure tagging and tracking of hardware. Coordinate procurement, installation, and disposal of hardware and peripherals. Maintain logs of IT equipment issuance and returns. Software & Systems Management: Manage software licenses and ensure compliance with licensing agreements. Support implementation and maintenance of internal tools such as G Suite, Microsoft Office, Antivirus, etc. Coordinate with third-party vendors for maintenance and AMC (Annual Maintenance Contracts). Security & Data Backup: Implement and maintain data backup strategies and disaster recovery procedures. Monitor system security, antivirus updates, and firewall configuration. Ensure all systems comply with organizational security policies. Coordination & Documentation: Liaise with external vendors for escalated technical issues and procurement. Document IT policies, SOPs, and user manuals. Assist with onboarding and offboarding processes from an IT perspective. Key Skills & Competencies: Strong knowledge of Windows OS, network configuration, and hardware troubleshooting. Experience with IT helpdesk tools and ticketing systems. Good understanding of networking devices (routers, switches, firewalls). Familiarity with cloud platforms, email hosting, and backup solutions. Excellent problem-solving skills and ability to work independently. Good communication and interpersonal skills.

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2.0 - 7.0 years

17 - 21 Lacs

Hyderabad

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We are seeking a proactive and detail-oriented engineer to join our Integration & Automation Operations team. You will be responsible for supporting the daily health, performance, and stability of our integration (Workato) and automation (Power Automate) platforms. You will be responsible for monitoring workflows, resolving incidents, and driving continuous improvement across mission-critical systems. Your work will help surface key operational insights, reduce recurring issues, and ensure seamless automation delivery. KEY RESPONSIBILITIES Monitor and validate daily automation and integration workflows using standard checklists and dashboards. Provide Level 1 support for incidents: troubleshoot, resolve minor issues, and escalate where necessary. Manage support tickets via ITSM tools (Freshservices & Jira) and ensure timely resolution and documentation. Conduct periodic health checks and audits of automation and integration environments. Identify recurring issues and perform root cause analysis to drive long-term solutions. Collaborate with developers and stakeholder to enhance automation reliability and user experience. Develop and maintain dashboards and reports to surface key metrics and operations trends. Support deployment, versioning, and change management processes. Maintain and improve documentation including runbooks and integration procedures. Streamlining integration and automation operational activities with a focus on scalability and resilience. Required Skills & Expertise 3–5 years in automation/integration operations or IT support roles. Hands-on experience with Workato and Microsoft Power Automate (cloud and desktop flows). Familiarity with integration patterns, token/credential renewal, error handling, and retry logic. Working knowledge of Desktop UI automation, work queues, and Azure Key Vault. Strong troubleshooting and analytical skills. Excellent communication and stakeholder engagement. Willingness to work in shifts or on-call rotations as needed. Preferred Qualifications Experience with enterprise integration platforms and automation frameworks. Knowledge of Windows Server, VDI environments, and automation agent management. Exposure to agile methodologies and DevOps practices. Understanding of API/webhook-based integrations and automation governance.

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5.0 - 8.0 years

16 - 20 Lacs

Bengaluru

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REPORTING TO Infrastructure Service Operations, Food, Feed and Agro Testing Europe GEOGRAPHICAL REPORTING LOCATION: Poland WORKING LOCATION: India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Agro Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Agro Testing Europe businesses SPECIFIC ASSIGNMENTS : As part of the Food, Feed & Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding: Desktops and Servers patching Workspace related queries and issues. Azure services configurations and maintenance M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Maintain current IT User Zones and IT Application Availability, MS Server & Client OS, patching compliancy, Intune & SCCM infrastructure. Maintain IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed & Agro Testing businesses across Europe. Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure. Own the incoming requests and manages escalations. Support in creation of operational documents, communications and processes. Years of experience5 to 8 yrs REQUIRED S : An ideal candidate should have strong 5+ years experience in all of the below: Patching deployment (Windows, Linux, O365) SCCM/Intune/WSUS/Azure Update Manager Experience in server (virtual & physical) infrastructure design and transitions Windows Server 2016/2019/2022 deployment & support, File servers, Active Directory, Azure Troubleshooting of Windows 10, 11, O365 Monitoring tools Very good command of English written and spoken Below skills will be an advantage: Exchange Online Automation with PowerShell, Ansible etc. Service Now Ticketing usage ITIL Foundation certificate Site 24x7 Monitoring tool

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3.0 - 6.0 years

7 - 11 Lacs

Pune, Bengaluru

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Location Pune, Bangalore : ITIL/ITSM, SQL, ETL/EDM, Kafka. Not Ready to Apply Join our talent pool and we'll reach out when a job fits your skills.

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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Position: IT Service Desk Analyst I Job Description: IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

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2.0 - 5.0 years

5 - 8 Lacs

Bengaluru

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Position: IT Service Desk Analyst I Job Description: IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

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6.0 - 10.0 years

3 - 7 Lacs

Bengaluru

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Job Information Job Opening ID ZR_2308_JOB Date Opened 10/07/2024 Industry Financial Services Job Type Work Experience 6-10 years Job Title SAP FICO Consultant City Bangalore South Province Karnataka Country India Postal Code 560066 Number of Positions 1 LOCATIONS- Bangalore or Gurgaon Main Responsibilities In this Role, the Senior SAP Finance Service Delivery Analyst should: Be expert in SAP Finance business processes + deep knowledge of how the solution works (E2EFinance processesAccounting, Tax & Controlling) Expert knowledge of how to run SAP Finance processes, tables and system config SAP integrations with other systemsinterfaces set-up and troubleshooting Interact with the user to collect business requirements, discover more complex issues, explain complex SAP Finance functional & technical rules, and present resolution Identifies, initiates and solves problems using analysis, experience, and judgment Take ownership to deep-dive and solve complex functional or technical topics Can deep dive and solve problems, by addressing the root cause (CSIs delivery) Performs Root Cause Analysis (RCA) in order to implement more efficient solutions Can apply complex SAP customizations (bug fixes & non-routine changes), perform extensive testing (ITC & NRT) and maintain solution documentation Can deliver enhancements (clarify business requirements, prepare DAB and FSD) Share knowledge with the other SAP support team members maintaining documentation that is useful for the team's daily work and expertise Couch and mentor the more junior members Ensures the execution of Key Performance Indicators (KPIs) on time Business Skill Very good knowledge and business process understanding in SAP Finance domain (SAP AP, AR, GL, AA, CO) Deep working experience with SAP Accounting, Document Postings, Payments, Month Closing, Assets, TAX, Controlling, Finance Master Data, etc. Experience with SAP BI data reporting is a plus Experience working in international companies IT skills Strong experience in IT support and delivery in SAP Finance (AP, AR, GL, AA, CO modules), including incidents resolution & root-cause analysis, delivery of change requests via system customizing, testing and transports management, working on system enhancements with Developers Experience in SAP system integration & interfaces with other systems (iDocs/XML messages) S4 HANA & FIORI experience Knowledge of the integration points with other SAP modules (ex. SAP MM & SD) Experience working with the Service Desk ticketing system (Service Now & JIRA ideally) check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

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Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 788029229 *Khushi 7869457739 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

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0.0 - 2.0 years

0 - 0 Lacs

Hyderabad, Chennai, Bengaluru

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JD: Should have experience in software installation, OS installation and upgradation Should be willing to travel and travelling allowances will be provided Any training hardware and networking

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