674 It Support Jobs - Page 13

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Overview This Network Support role focuses on troubleshooting and resolving network and system issues for clients. Key tasks include configuring network services (DNS, DHCP), managing network security (firewalls, threat removal), and handling daily service requests and tickets. The position requires strong communication skills, analytical thinking, and a solid grasp of networking fundamentals. Key Skills: Any Graduate can Apply Minimum 1 year Experience in Networking Support CCNA Certificate would be added advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236 Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT

Req ID: 319341 We are currently seeking a MS Fabric Architect - Support to join our team in Bangalore, Karntaka (IN-KA), India (IN). "Job DutiesKey Responsibilities: Provide technical support and troubleshooting for Microsoft Fabric services. Assist in the implementation, configuration, and maintenance of Microsoft Fabric environments. Monitor system performance and resolve issues proactively. Collaborate with cross-functional teams to optimize data workflows and analytics solutions. Document support procedures, best practices, and troubleshooting steps. Assist in user training and onboarding for Microsoft Fabric-related tools and applications. Stay up to date with the latest Microsoft Fabric updates and best practices. Required Qualifications: 6+ years of experience in IT support, with a focus on Microsoft Fabric or related technologies. Strong knowledge of Microsoft Fabric, Power BI, Azure Synapse, and data integration tools. Experience with troubleshooting and resolving issues in a cloud-based environment. Familiarity with SQL, data pipelines, and ETL processes. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a team environment. Preferred Qualifications: Microsoft certifications related to Fabric, Azure, or Power BI. Experience with automation and scripting (PowerShell, Python, etc.). Understanding of security and compliance considerations in cloud-based data platforms. Minimum Skills RequiredKey Responsibilities: Provide technical support and troubleshooting for Microsoft Fabric services. Assist in the implementation, configuration, and maintenance of Microsoft Fabric environments. Monitor system performance and resolve issues proactively. Collaborate with cross-functional teams to optimize data workflows and analytics solutions. Document support procedures, best practices, and troubleshooting steps. Assist in user training and onboarding for Microsoft Fabric-related tools and applications. Stay up to date with the latest Microsoft Fabric updates and best practices. Required Qualifications: 6+ years of experience in IT support, with a focus on Microsoft Fabric or related technologies. Strong knowledge of Microsoft Fabric, Power BI, Azure Synapse, and data integration tools. Experience with troubleshooting and resolving issues in a cloud-based environment. Familiarity with SQL, data pipelines, and ETL processes. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a team environment. Preferred Qualifications: Microsoft certifications related to Fabric, Azure, or Power BI. Experience with automation and scripting (PowerShell, Python, etc.). Understanding of security and compliance considerations in cloud-based data platforms."

Role & responsibilities : To be in charge of a cluster of interconnected stores and to ensure their availability and uptime. Escalate problems to other internal departments and external vendors as needed. Managerial Skills to handle team to work towards having a high machine availability time. Good Team Player who can work cross teams to own and solve an issue to conclusion. Self-directed, able to prioritize and effectively handle multiple service requests at a time under high pressure and challenging situations Advanced IOT, technical and network connectivity troubleshooting skills Supervise and Train less experienced staff or team member Ability to work overtime if the issue is not resolved in time Other duties as assigned Good team player and communication skills. Good hands on knowledge on Linux, shell scripting, MySql and networking Optional Python, ElasticSearch, Jenkins, SaltStack. Preferred candidate profile: Minimum 2 years of experience in Support. Good team player and communication skills. Degree in Computer Engineering Ability to work overtime if the issue is not resolved in time Open to work in rotational shift

Timely & effective 1st level support for WMS, TMS, HRMS & P2P applications Accurate & updated data systems Regular training & onboarding support for users Efficient issue tracking & resolution using IT ticketing system IT infra - PAN India branches Required Candidate profile Logistics / Freight Forwarding Exp is required in WMS, TMS, HRMS, P2P & IT Ticketing Tool for a reputed Logistics MNC The role also involves leading team for operational IT management at branch level

Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice Process in Pune, please walk-in for the interview on 13th and 14th June 2025 at Kolkata. Note: Please carry a copy of this email to the venue. Work Location for this job role is in Pune. Interview Time: 10 AM to 1 PM Interview Date: 13th and 14th June 2025 Interview Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Service Desk- Voice, Pune) Role: Service Desk - International Voice Shift: 24/7 Location: Pune (Work from office) Experience: 1 - 2 Years Job Description Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Work from Office Must adhere and non-negotiables : Excellent in communication Comfortable working in US shift 24*7, flexible shifts 100% WFO, no hybrid Preferred Qualifications : Any Graduate Documents to Carry: Carry a print out your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Talent Acquisition | INFY HR

IT Support duties and responsibilities. Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computersystems and networks Responding in a timely manner to service issues andrequests Providing technicalsupport acrossthe city (this may be in person or over the phone) Setting up accountsfor new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staffmembers Basic knowledge on cameras installation and Bio metric configuration Maintainrecords / logsfor repairs and fixes and maintenance schedule Identity computer or network equipment shortages andplace orders Develop and maintain local networks in ways that optimize performance Solving the concerns raised by kitchens by visiting kitchen orally / in remote( Two-wheeler is mandatory ) Ready to work on Saturday & Sundays, and even festivals (Benefits are available) Skills & Capabilities Ready to work in 24/7 environment Should be a teamplayer Experience 1 to 4 years Able to speak local language, Hindi& English Benefits Petrol & Mobile allowances would be given Performance incentives are eligible

We are looking for a dynamic and motivated female Trainee _ IT officer (fresher) to join our ship management company based in Mumbai. The ideal candidate should be a recent graduate in BE/BSc (IT/Computer Science) from a reputed institute, eager to build a career in the maritime and shipping IT domain. Key Responsibilities : Provide technical support to end-users for hardware, software, and network-related issues. Assist in the installation, configuration , and maintenance of desktops, laptops, printers, and other IT equipment. Help in maintaining IT inventory records and asset tracking. Monitor and support basic network and connectivity issues (LAN/Wi-Fi/printers). Support with routine software updates, patches , and basic troubleshooting . Assist in creating and maintaining user accounts , email configuration, and access permissions. Log and track IT helpdesk tickets and ensure timely resolution. Support the IT team in system documentation , filing, and internal audits. Coordinate with vendors for repairs and replacements under warranty or AMC. Maintain confidentiality and data security protocols as per company policies. Required Qualifications & Skills : BE/BSc in IT or Computer Science from a reputed college (2024/2025 pass-out preferred). Strong fundamentals in computer hardware, operating systems, and networking basics . Good communication skills in English (written and verbal). Basic knowledge of Microsoft Office and Windows environment. Willingness to learn and work in a structured, maritime industry environment . Ability to work in a team and handle multiple tasks simultaneously. Only female candidates will be considered for this role as per team diversity goals.

Job Title: Service Desk Specialist Location: Work from Office (Hybrid) Job Location: Magarpatta, Pune Lead and mentor a small team for managing Operations, Service Desk Tickets and Monitoring Identify process changes that lead to efficient operations and sets the processes for the benefit of the team, ensuring process alignment and team mentoring Hands-on work as an analyst whenever required, guiding and assisting teams in problem resolution, providing technical coaching, mentoring, and knowledge management Guide team to resolve technical issues, come up with new ideas, and enhance processes as required for Shift Mangement, Operations and service desk tickets Guide and assist team to identify and analyze production issues, track recurring issues, identify ways to prevent them, or suggest a permanent fix Responsible for processes, KPIs, and communication within the project Hands on knowledge of Java, Spring Boot, Linux, Oracle SQL, Python

About the job IT Support Engineer Career Level : Mid-level Location : Onsite- Gurugram Who We Are: This is Spearhead Technology — where every challenge is an opportunity, and every solution is a masterpiece in the making. As a full-lifecycle IT company, we transcend mere delivery; we engineer success. From inception to implementation, our seasoned expertise shepherds every phase of the journey. Be it planning, analysis, design, development, testing, or the seamless transition to production, we stand as steadfast partners in our clients’ progress. At Spearhead Technology, quality isn't a mere aspiration—it's our ethos. Rooted in Tech Advisory, our methodology is guided by insights that spark transformative outcomes. We recognize the paramount importance of talent retention. Through a steadfast commitment to work-life balance, competitive remuneration packages, and an optimized operational model, we ensure our team remains as exceptional as our services. Step into Spearhead Technology, where innovation meets precision, and together, let's sculpt the future of technology with finesse and distinction. Requirements We areseeking an experienced IT Support Engineer to manage and support ourorganization's IT infrastructure, ensure the seamless operation of our systems,and provide technical assistance to end users. The ideal candidate will have astrong background in network security, cloud resource management, and ITequipment handling, as well as experience in supporting diverse operatingsystems and software platforms. KeyResponsibilities: Manage and support VPN access for remote users, troubleshoot connectivity issues, and ensure secure and stable VPN operations. Configure and manage firewalls to enhance network security and optimize performance. Administer user accounts and enforce password policies. Assist users with password resets and account access issues. Software Updates and Endpoint Management. Manage and support all software patch releases and updates. Possess knowledge or experience in Zoho Endpoint management. Manage user accounts and resources in cloud platforms, including Azure and AWS. Create and maintain IT documentation, user guides, and standard operating procedures (SOPs). Provide hardware and software support across multiple platforms, including Windows, Mac, and Linux. IT Equipment Management: Handle procurement, inventory, and maintenance of IT equipment. Communicate effectively in English, both written and spoken. Demonstrate proficiency in managing RingCentral and Office 365 environments. RequiredSkills and Qualifications: Bachelor’s degree in Technology (B.Tech) or equivalent. 4-6 years of experience in IT support and network administration. Strong knowledge of VPN, firewall configurations, and network security. Familiarity with Zoho Endpoint management and cloud platforms such as Azure and AWS. Hands-on experience with hardware/software support for Windows, Mac, and Linux. Office 365 administration Excellent written and verbal communication skills in English. Experience in handling IT procurement and managing IT assets. Proficiency in Zoho Desk and RingCentral is a plus. Benefits What’s in it for you: At Spearhead Technology, we prioritize your well-being and professional growth. Here's what you can expect: Achieve a healthy work-life balance. Competitive compensation and abundant growth opportunities. Enjoy a standard 5-day workweek with 2 fixed weekly offs. Experience an employee-centric environment with supportive policies. Benefit from family-friendly and flexible work arrangements. Access our Performance Advancement and Career Enhancement (PACE) initiative and discover opportunities for both personal and professional growth. From tailored career development plans to expert counseling services, PACE empowers you to chart your course to success with confidence and clarity. Elevate your career trajectory with our Learning & Development (L&D) program. Join our team and embark on a transformative journey of upskilling and self-discovery. With continuous learning as your compass, you'll not only enhance your expertise but also open doors to new opportunities, paving the way for career growth and fulfillment. Please note : At Spearhead Technology, we value the importance of collaboration, learning, and fostering connections with clients, peers, leaders, and communities. While some in-person engagement may be required for certain roles, we are committed to providing flexibility to accommodate your individual work-life balance needs. As an equal opportunities’ employer, Spearhead Technology welcomes and encourages applications from all members of society. We are dedicated to creating an inclusive environment where diversity is celebrated, and individuals are valued for their unique perspectives and contributions. We do not discriminate on the basis of race, religion or belief, ethnicity, disability, age, citizenship, marital or civil partnership status, sexual orientation, or gender identity. Roles and Responsibilities IT Support Engineer

Role & responsibilities Provide technical support to end users for hardware, software, and network-related issues. Manage and resolve incidents and service requests using ticketing tools (e.g., ServiceNow, JIRA, or similar). Maintain and troubleshoot user accounts, email configurations, and permissions in Microsoft Outlook and Active Directory. Use Microsoft Excel for tracking, reporting, and data management. Support cloud-based services with a basic understanding of Microsoft Azure environments. Assist in monitoring and maintaining network infrastructure including routers, switches, and Wi-Fi. Document support processes, resolutions, and system updates. Collaborate with other IT teams to escalate and resolve complex issues. Preferred candidate profile Must have experience in Microsoft Azure Good communication skills

PF Is Mandatory (Provindnt Fund- PF) JD: 1)Engineers with 1-3 years experience in managing IT devices like laptops, desktops, printers, scanners, smartphones 24*7 support 2)Experience of installing & managing latest Windows operating systems (Windows 10, Windows 7, earlier versions) and other applications like MS Outlook, MS Office, Latest Internet browsers, Anti-virus etc3)Adept at resolving technical issues (software) over phone or remotely4)Reasonably good understanding of local area networks (LAN), TCP/IP and DNS concepts5)Knowledge of monitoring and ticketing tools/applications 6)Good customer facing qualities (pleasing disposition, service oriented, timely communications/updates, objective reporting, maintaining records/data etc.)7)Willing to move to next level in IT Services (e.g. server management, IMS etc.) 8)Good Communication skills Note: PF Is Mandatory (Provindnt Fund- PF)

Paperchase is seeking a dedicated and proactive System Administrator / Network Engineer to join our IT team in Ahmedabad. This role is ideal for a technically sound individual who thrives in a dynamic environment, demonstrates strong communication skills, and takes ownership of tasks with a strong sense of accountability. The ideal candidate should have a customer-centric mindset and be open to continuous learning. Key Responsibilities: Monitor, maintain, and troubleshoot internal networks, systems, and servers to ensure optimal performance and uptime. Provide L1/L2 support for IT issues across offices in different time zones. Manage user access, permissions, and system security across multiple platforms. Respond to and resolve technical support queries from internal users with a focus on excellent customer service. Assist in the setup, configuration, and maintenance of hardware, software, firewalls, routers, switches, and VPNs. Maintain documentation for processes, procedures, and network diagrams. Work collaboratively with global IT and operations teams to implement system updates and improvements. Participate in system upgrades, patch management, and data backups/restoration tasks. Support onboarding and offboarding processes for employees from a systems perspective. Ensure timely escalation of issues and follow-through until resolution. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. 3-8 years of experience in a system administration or network support role. Strong communication skills (written and verbal) in English. Sound knowledge of networking protocols, operating systems (Windows/Linux), and remote troubleshooting tools. Familiarity with cloud platforms (e.g., Microsoft 365, Azure) is a plus. Ability to work in rotational shifts (including nights and weekends). Quick learner with a willingness to adapt to new technologies and processes. Strong sense of responsibility and accountability for tasks and deliverables. Preferred Attributes: Certifications such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or CCNA. Customer-first approach with strong problem-solving and interpersonal skills. Ability to work independently and as part of a team.

MobileProgramming is looking for IT Support Professional to join our dynamic team and embark on a rewarding career journey. As an IT Support Professional, your role is to provide technical assistance and support to end-users within the organization. You will be responsible for resolving hardware, software, and network issues, ensuring that computer systems and technology resources are operating effectively. Responsibilities:Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems. This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals.Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system. Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service.Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components. Ensure that systems are properly configured and optimized for performance.User training and guidance: Educate end-users on basic computer operations, software usage, and best practices. Provide guidance and assistance in utilizing IT resources effectively and securely.Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity. Collaborate with network administrators and service providers to resolve complex network problems.Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information. Assist users in data recovery and restoration in case of system failures or data loss incidents.IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles. Contribute to the development and maintenance of IT policies, procedures, and user manuals. System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades. Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities.Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats. Update antivirus software and ensure systems are protected against known vulnerabilities. Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives. Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).Proven experience in providing technical support and troubleshooting hardware, software, and network issues. Strong knowledge of desktop operating systems (e.g., Windows, macOS) and office productivity applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting network connectivity.Proficiency in configuring and supporting hardware devices, such as desktops, laptops, printers, and mobile devices. Excellent problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks.Strong customer service orientation and interpersonal skills.Good communication skills, both written and verbal.Ability to work independently and collaboratively in a team environment.Familiarity with ITIL (Information Technology Infrastructure Library) best practices is a plus.Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA) are advantageous.

Manage network & system security, perform diagnostics, backups, CCTV, server room & user support. Handle desktop, laptop, and internet issues. Scope may expand as needed. Required Candidate profile Graduate with IT knowledge, hands-on with troubleshooting, system maintenance, and network support. Must be proactive, adaptable, and ready to handle multi-domain tech issues.

Main Responsibilities In this Role, the Senior SAP Finance Service Delivery Analyst should: Be expert in SAP Finance business processes + deep knowledge of how the solution works (E2EFinance processesAccounting, Tax & Controlling) Expert knowledge of how to run SAP Finance processes, tables and system config SAP integrations with other systemsinterfaces set-up and troubleshooting Interact with the user to collect business requirements, discover more complex issues, explain complex SAP Finance functional & technical rules, and present resolution Identifies, initiates and solves problems using analysis, experience, and judgment Take ownership to deep-dive and solve complex functional or technical topics Can deep dive and solve problems, by addressing the root cause (CSIs delivery) Performs Root Cause Analysis (RCA) in order to implement more efficient solutions Can apply complex SAP customizations (bug fixes & non-routine changes), perform extensive testing (ITC & NRT) and maintain solution documentation Can deliver enhancements (clarify business requirements, prepare DAB and FSD) Share knowledge with the other SAP support team members maintaining documentation that is useful for the team's daily work and expertise Couch and mentor the more junior members Ensures the execution of Key Performance Indicators (KPIs) on time Business Skill Very good knowledge and business process understanding in SAP Finance domain (SAP AP, AR, GL, AA, CO) Deep working experience with SAP Accounting, Document Postings, Payments, Month Closing, Assets, TAX, Controlling, Finance Master Data, etc. Experience with SAP BI data reporting is a plus Experience working in international companies IT skills Strong experience in IT support and delivery in SAP Finance (AP, AR, GL, AA, CO modules), including incidents resolution & root-cause analysis, delivery of change requests via system customizing, testing and transports management, working on system enhancements with Developers Experience in SAP system integration & interfaces with other systems (iDocs/XML messages) S4 HANA & FIORI experience Knowledge of the integration points with other SAP modules (ex. SAP MM & SD) Experience working with the Service Desk ticketing system (Service Now & JIRA ideally)

Job Title: Desktop Support Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.

Job Summary We are seeking a skilled and customer-focused IT Helpdesk Executive to provide technical support to internal users. The ideal candidate will handle incidents and service requests, troubleshoot IT-related issues, and ensure high levels of customer satisfaction. Key Responsibilities : Act as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Log, track, and monitor all incidents and service requests in the ITSM tool (e.g., ServiceNow, Jira). Diagnose and resolve hardware, software, and network issues (Windows, printers, VPN, Outlook, etc.). Provide support for desktop/laptop imaging, installation, and configuration. Support user account management (Active Directory, Office 365, password resets, etc.). Guide users through step-by-step solutions and provide training where needed. Escalate complex problems to Level 2/3 support when necessary. Maintain IT asset inventory and documentation. Follow IT helpdesk SOPs and ensure timely closure of tickets. Required Skills : Strong understanding of Windows OS, MS Office, printers, and basic networking. Knowledge of Active Directory, Outlook, VPN, and remote desktop tools. Excellent communication and problem-solving skills. Ability to work under pressure and multitask effectively. Familiarity with ITIL practices (certification is a plus). Qualifications : Bachelors degree in Computer Science, Information Technology, or related field. 1-7 years of experience in a technical support/helpdesk role. Relevant certifications (CompTIA A+, ITIL Foundation, MCP) are advantageous. Work Conditions : Rotational shifts or general shifts based on business needs. May require occasional on-site support or weekend availability. Regards, Deepa Baranwal HR Hitachi Systems India Pvt Ltd

Hi, Greetings!! Company Website :- #1 Trusted Cloud Based VDI Service Provider - Anunta Tech Position Remote Support L2 Exp - Min 3yrs Location- Jogeshwari (Mumbai) Shift – Rotational 24/7 (Day Shift & Night Shift),6 days Responsibilities: Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Anantas Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable Primary Skill Set: Hardware & Networking Concepts Desktop Operating system knowledge Microsoft standard office product knowledge Basic network skill sets. Basic hardware troubleshooting Secondary Skills : Good communication skills. Good professional conduct. Commitment towards deliverables Ensuring customer delight always

Role & responsibilities All IT related support (Hardware, Network, Software) AD server Manage (User manage, policy Manage) G-suit support for mail and user management (Admin Panel) Manage Engine Patch management and remote tool Trend Micro E-mail security manage and support E-scan antivirus manage (Admin Panel, New Policy implement, Daily Monitoring) CCTV and Attendance system Manage Basic Support to Firewall, Network Switch, VM Ware, PAM User Maintenance for various software and machine instrument. E.g. Open Lab, Carry win UV, Chromeleon, Lab Solution, Qedge-QMS User creation of windows user through AD and provide user rights in server. Install and Manage AD Server, File Server, Backup server, CCTV camera, firewall Support on basic Software like MS Office, Acrobat Reader & Writer, AutoCAD, SAP, Antivirus, WinRAR, VNC, Drivers, Printer & Scanner Installation etc Configure Outlook, Mail Archive, SAP Configure, Internet Setting, Team Viewer, Wi-Fi Configure. Configure switch, access point, WI-FI router. Install Local and Network Printer and scanner, and solve printer problem Software and Antivirus installation and online update Handling Backup of SCADA & IPC Based System and related Documentation as well. Basic Document Knowledge. E.g. User Creation and Modification form, daily server logbook Personnel computer qualification. Installation of Instrument Software & Communication between Software & Hardware like Dionex, Barcoding System, BMS and other Small Instrument Software. Give support to Users through VNC & Remote Software. Communication & follow up with vendor. Create local PST file and backup PST file in Outlook and Set local folder in Thunderbird, Zimbra mail. Preferred candidate profile Bachelor in computer science, information technology, engineering, or a related field 05 - 08 years of experience in CSV & Network Administration

Responsibilities: Collaborate with teams on project implementation and maintenance Manage desktop issues from troubleshooting to resolution Provide technical assistance via phone, email, or in-person visits

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including PC/Laptop, printers and scanners, UPS) Install, upgrade, support and troubleshoot Windows OS and Microsoft Office, Antivirus and desktop applications Required Candidate profile Must be able to handle the things independently. Must have prior experience from Export House.